The Lean Agency – Made by Many for D&ADMade by Many
The document discusses customer development and its importance in building products people want. It describes customer development as getting real user feedback through testing prototypes and minimum viable products, rather than just asking people what they want. This allows for evidence-based learning through iterative design and helps ensure ideas are validated with users from the start. An example is provided of how Skype adapted its education product based on direct user testing and feedback in a four week beta launch.
The document discusses the future of service design and contains eight thought-provoking statements about its future directions. It lists topics like embracing technology, organizational design, ethics, sustainability, government services, education, and future forecasting. It also discusses power structures, diversity, social justice and empowering voices. The document encourages embracing change with a growth mindset.
This document discusses the concepts of human-centered design and design thinking. It provides examples of how design has evolved from focusing on cost and efficiency to also incorporating aesthetics, authenticity, and uniquely meeting people's needs. The document advocates an approach where designers seek to understand people and design for their practical and emotional experiences. It presents the idea that behavior is influenced by both a person's characteristics and their environment, so design can shape culture and values by influencing the environment. Throughout, it emphasizes that good design should primarily serve people.
This document discusses innovation and its role in enterprises. It provides background on 3M and its founders who encouraged innovation. It defines innovation as a total process involving conception, invention, development, and commercialization. Innovation can both create and destroy enterprises by stimulating new products or allowing competitors to displace those clinging to old ways. The document outlines several definitions of innovation and emphasizes that innovation involves successful implementation of new ideas within an organization.
From Design Thinking to Design Intelligence - How the Sharing Economy Can Ben...Raz Godelnik
The document discusses the need for a new "Design Intelligence" framework to guide the sharing economy towards greater resilience and sustainability. It argues that current "Design Thinking" approaches are too focused on users, technology, and business needs without considering broader social and environmental impacts. A new "Sharing Economy 3.0" model is proposed that emphasizes resilience, life-centered values, and diverse platforms over competitive growth. This would help platforms foster wider social resilience against economic and environmental shocks. Further research is needed to define a resilient society, assess platform impacts, and engage stakeholders in co-creating solutions through a resilience lens. The next steps outlined are to develop a resilience assessment framework, test it with platforms, and work with stakeholders to refine
O documento explica conceitos básicos sobre vetores, incluindo definição de vetor, vetor deslocamento e vetor velocidade. Fornece exemplos de cálculos envolvendo vetor deslocamento, vetor velocidade média escalar e vetorial.
The document discusses 5 signposts for the next decade:
1) Changing contexts from industrial to creative economies and from production to consumption focused.
2) Globalization is increasing diversity and connectivity while challenging design with issues like offshoring.
3) Design is moving between the industrial and creative worlds as the context changes from things to experiences.
4) New service ecologies are emerging with experience-led services anticipating desires and more customized, co-designed services.
5) Leadership and design needs new forms of leadership to harness opportunities as complexity increases globally.
The Lean Agency – Made by Many for D&ADMade by Many
The document discusses customer development and its importance in building products people want. It describes customer development as getting real user feedback through testing prototypes and minimum viable products, rather than just asking people what they want. This allows for evidence-based learning through iterative design and helps ensure ideas are validated with users from the start. An example is provided of how Skype adapted its education product based on direct user testing and feedback in a four week beta launch.
The document discusses the future of service design and contains eight thought-provoking statements about its future directions. It lists topics like embracing technology, organizational design, ethics, sustainability, government services, education, and future forecasting. It also discusses power structures, diversity, social justice and empowering voices. The document encourages embracing change with a growth mindset.
This document discusses the concepts of human-centered design and design thinking. It provides examples of how design has evolved from focusing on cost and efficiency to also incorporating aesthetics, authenticity, and uniquely meeting people's needs. The document advocates an approach where designers seek to understand people and design for their practical and emotional experiences. It presents the idea that behavior is influenced by both a person's characteristics and their environment, so design can shape culture and values by influencing the environment. Throughout, it emphasizes that good design should primarily serve people.
This document discusses innovation and its role in enterprises. It provides background on 3M and its founders who encouraged innovation. It defines innovation as a total process involving conception, invention, development, and commercialization. Innovation can both create and destroy enterprises by stimulating new products or allowing competitors to displace those clinging to old ways. The document outlines several definitions of innovation and emphasizes that innovation involves successful implementation of new ideas within an organization.
From Design Thinking to Design Intelligence - How the Sharing Economy Can Ben...Raz Godelnik
The document discusses the need for a new "Design Intelligence" framework to guide the sharing economy towards greater resilience and sustainability. It argues that current "Design Thinking" approaches are too focused on users, technology, and business needs without considering broader social and environmental impacts. A new "Sharing Economy 3.0" model is proposed that emphasizes resilience, life-centered values, and diverse platforms over competitive growth. This would help platforms foster wider social resilience against economic and environmental shocks. Further research is needed to define a resilient society, assess platform impacts, and engage stakeholders in co-creating solutions through a resilience lens. The next steps outlined are to develop a resilience assessment framework, test it with platforms, and work with stakeholders to refine
O documento explica conceitos básicos sobre vetores, incluindo definição de vetor, vetor deslocamento e vetor velocidade. Fornece exemplos de cálculos envolvendo vetor deslocamento, vetor velocidade média escalar e vetorial.
The document discusses 5 signposts for the next decade:
1) Changing contexts from industrial to creative economies and from production to consumption focused.
2) Globalization is increasing diversity and connectivity while challenging design with issues like offshoring.
3) Design is moving between the industrial and creative worlds as the context changes from things to experiences.
4) New service ecologies are emerging with experience-led services anticipating desires and more customized, co-designed services.
5) Leadership and design needs new forms of leadership to harness opportunities as complexity increases globally.
The document provides information about the West Coast Green 2011 conference, including:
- They are seeking engaging presenters with technical expertise to lead sessions on topics like green building, clean technology, water and energy.
- The conference will have over 400 speakers and 10,000 attendees from a range of industries.
- Presentation topics should fall under tracks like business opportunities, building communities, smart systems and social innovation.
- Speakers should apply online and will receive a complimentary pass if their session is selected.
The document provides information about the West Coast Green 2011 conference, including details about:
- The types of presenters they seek who are experts in their fields and can engage audiences.
- A list of over 400 past speaker faculty who are global leaders in areas like environmental law, sustainability, and green business.
- The various presentation formats and policies for speakers, such as no reimbursements and retaining rights to presentations.
- An overview of the conference which draws thousands of professionals and thought leaders in green building and innovation from around the world.
SDNC13 - Membersday - Championing great design to improve lives by John Mathe...Service Design Network
This document summarizes a meeting of the Service Design Network. It discusses the Design Council's work in championing design to improve lives. This includes a history of the organization dating back to 1944. It then discusses several projects the Design Council has undertaken to address issues like aging, dementia, economic growth, health, housing, obesity, and trust. It provides case studies and discusses using design approaches in business and the public sector. It also addresses challenges of adopting design principles and bridging the gap between public and private sectors.
Members Event
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
PDF, audio, and voiceover are now available on designintechreport.wordpress.com
Today’s most beloved technology products and services balance design and engineering in a way that perfectly blends form and function. Businesses started by designers have created billions of dollars of value, are raising billions in capital, and VC firms increasingly see the importance of design. The third annual Design in Tech Report examines how design trends are revolutionizing the entrepreneurial and corporate ecosystems in tech. This report covers related M&A activity, new patterns in creativity × business, and the rise of computational design.
Creative industries, Innovation, and Digital ConvergenceIan Miles
Presentation within the MOSTI MSc on Service Innovation. What are creative industries? How do they innovate? What is digital convergence? why does it matter?
The objective of this course is to introduce students to the basics of product design, including issues relating to product form and function, aesthetics, and consumer experience. Students will learn how to integrate creative ideas into appealing product designs for consumers. Current issues and cutting-edge topics in product design will be discussed, with special emphasis placed on examining designs within an Asian cultural context.
Historically, business has leveraged design to communicate the value of services and/or products, leveraging design through surface level principles. Although this structure has remained unchanged for decades, design is beginning play a greater and more powerful role in business. Today, the role of design is shifting from a communication tool, to a translation tool – turning user needs into business insights and product offerings, leveraging design through human centered principles. The designer’s role has traditionally come at the END of the development of a product or service. The increasing popularity of roles like UX designer and executive levels in charge of Design/Experience speaks volumes to the fact that business is now assigning a greater value on design by incorporating it from the beginning to the end of product development.
The Productivity Challenge | SciTech Europa QuarterlySciTech Europa
Justin Hayward and Nick Coutts from Cambridge Investment Research discuss the productivity challenge and celebrate reaching 50 conferences.
This article will appear in Pan European Networks: Science & Technology issue 25, which was published in December 2017.
Design Thinking Comes of AgeThe approach, once.docxdonaldp2
This document summarizes how design thinking has evolved from primarily being used in product design to now infusing corporate culture more broadly. It describes how large organizations are putting design closer to the center of their enterprises to help deal with increasing technological and business complexity. Design thinking principles like empathy, prototyping, and tolerating failure are being applied more widely. The challenges of transitioning to a more design-centric culture are also discussed.
Design Thinking Comes of AgeThe approach, once.docxcuddietheresa
Design
Thinking
Comes
of Age
The approach, once
used primarily in product
design, is now infusing
corporate culture.
by Jon Kolko
ARTWORK The Office for Creative Research
(Noa Younse), Band, Preliminary VisualizationSPOTLIGHT
66 Harvard Business Review September 2015
SPOTLIGHT ON THE EVOLUTION OF DESIGN THINKING
HBR.ORG
There’s a shift under way
in large organizations,
one that puts design
much closer to the
center of the enterprise.
Focus on users’ experiences, especially
their emotional ones. To build empathy with
users, a design-centric organization empowers em-
ployees to observe behavior and draw conclusions
about what people want and need. Those conclu-
sions are tremendously hard to express in quanti-
tative language. Instead, organizations that “get”
design use emotional language (words that concern
desires, aspirations, engagement, and experience)
to describe products and users. Team members
discuss the emotional resonance of a value propo-
sition as much as they discuss utility and product
requirements.
A traditional value proposition is a promise of
utility: If you buy a Lexus, the automaker promises
that you will receive safe and comfortable trans-
portation in a well-designed high-performance ve-
hicle. An emotional value proposition is a promise
of feeling: If you buy a Lexus, the automaker prom-
ises that you will feel pampered, luxurious, and af-
fluent. In design-centric organizations, emotion-
ally charged language isn’t denigrated as thin, silly,
or biased. Strategic conversations in those compa-
nies frequently address how a business decision or
a market trajectory will positively influence users’
experiences and often acknowledge only implicitly
that well-designed offerings contribute to financial
success.
The focus on great experiences isn’t limited to
product designers, marketers, and strategists—it
infuses every customer-facing function. Take
finance. Typically, its only contact with users is
through invoices and payment systems, which are
designed for internal business optimization or pre-
determined “customer requirements.” But those
systems are touch points that shape a customer’s
impression of the company. In a culture focused
on customer experience, financial touch points are
designed around users’ needs rather than internal
operational efficiencies.
Create models to examine complex prob-
lems. Design thinking, first used to make physical
objects, is increasingly being applied to complex, in-
tangible issues, such as how a customer experiences
a service. Regardless of the context, design thinkers
tend to use physical models, also known as design
artifacts, to explore, define, and communicate.
Those models—primarily diagrams and sketches—
supplement and in some cases replace the spread-
sheets, specifications, and other documents that
SPOTLIGHT ON THE EVOLUTION OF DESIGN THINKING
But the shift isn’t about aesthetics. It’s about apply-
in ...
How design is shaping thinking at the heart of GovernmentAndrea Cooper
RSA Bicentenary lecture 2015 - What is the role of design thinking in Government? This talk was first given in October 2015 at the Royal Society of Art. It looks at how design approaches are being used to open up policy-making, enabling a wider group of people to shape ideas at the heart of Government.
2016 - 1. The concept of Innovation and Innovation Management. The type of in...Nadia Lushchak
The document provides an overview of innovation and innovation management. It defines innovation as the process of turning opportunities into new ideas and implementing them successfully. Innovation is important because it allows companies to adapt, gain competitive advantages, and drive economic growth through "creative destruction." The document also discusses different types of innovation like incremental, radical, and disruptive innovation. It examines historical models of innovation and outlines innovation management as the process of transforming inventions into innovations that achieve sustained competitive advantages. Finally, it discusses core abilities needed to manage innovation and presents an innovation process model.
1) The document discusses sustainable design and chemical engineering, providing tools and guidance to help organizations build sustainability into their innovation processes.
2) It introduces the concept of life cycle thinking and analyzing the environmental impacts across a product's entire life cycle from raw materials to end of life.
3) Tools like life cycle assessment (LCA) are presented to help identify hotspots where the greatest environmental impacts occur in order to focus sustainability efforts.
The document outlines the development of MEGS-KT, an online knowledge platform and community for continuing professional development in the energy sector. Researchers conducted interviews and workshops with local SMEs to understand their knowledge needs. They established a community of 50+ professionals through LinkedIn and Twitter. A series of expert lectures was held to engage members. The demonstrator platform aims to sustain this community and enable knowledge sharing. Researchers will evaluate the platform's impact and potential for broader adoption.
Emerging Innovation: an exploratory journey into Design Thinking and why it m...PALO IT
Design Thinking can be used to design products, new customer experience or corporate strategy and large scale systems. Like Agile, adopting a Design Thinking approach is not a process but a change of mindset. For large organizations, it often means radical cultural change. Embracing the customer perspective as a starting point to re-invent a strategy or becoming comfortable dealing with ambiguity is a slow but highly rewarding learning process.
Design Thinking is a making-based approach to solving problems creatively. It fosters radical collaboration and focuses on human values. If you want to understand more about Design Thinking and hear how organizations like Uber, Metlife or AirBnB use it to become and remain innovative, attend this synthetic lecture about Design Thinking key concepts and implementation principles.
Program :
> What’s in the world? Innovation around the world;
> Thinking What? Design Thinking key principles;
> Business Cases: Applied Design Thinking.
Our speaker :
> Cédric MAINGUY, Head of Digital Innovation @PALO IT Singapore.
Co-founder of three start-ups in Cambodia, India and New York, Cédric is a seasoned IT entrepreneur. Over the years, Cédric has developed a knack for structuring innovation processes, implementing best practices in a wide range of areas, empowering teams to become highly efficient and helping managers structure operations to boost performance. Passionate about innovation which is at the heart of the transformation of many industries, he works with clients to develop multi-channel strategies, operating models and improve customer experience. Cédric has 15 years of international experience and specializes in innovation, Agile and digital transformations. He served clients in the high-tech, healthcare, retail, finance and music industries on strategy, innovation, product development, IT and organization.
This document announces a symposium on experimentation and transformation in business and society. It notes that organizations need more agile and experimental approaches to deal with increasing pace of change. The event will explore how design-led experimentation can enable transformation, through keynotes and workshops on topics like X labs, policy innovation, and measuring impact. Participants will discuss challenges and opportunities to design more experimental organizations of the future. The one-day symposium in Copenhagen will include panels, conversations, and networking for business and policy leaders.
Presentation given at Bethel University's art program. Focuses first on my history and path to innovation planning and the second half gets into how are artists can create value for business. Definitely some repeat slide from other presentations.
The document discusses appreciative inquiry and its use in designing positive institutions that focus on strengths. It describes how appreciative inquiry involves elevating strengths, combining strengths, and extending organizations through an egalitarian design process. The document also provides examples of how appreciative inquiry summits have been used to design sustainable initiatives and innovations in various organizations.
Dott Cornwall is a social enterprise promoting change through design and innovation. The Fulbright Scholars came to visit us and this is what we said...
The document discusses several projects related to community development in Cornwall, England. It mentions the Royal Cornwall Show, New Designers UCF showcase, Designing Communities project, Cornwall Works 50+ initiative, From Cornwall with Love campaign, Serious Play project, Share the Road, Move Me, and the Eco Design Challenge. It explores questions around how to bring benefits to a community through a new center, demonstrate local produce quality, help small businesses, increase consumer access to local goods, retain tourist spending, and develop the creative community.
The document provides information about the West Coast Green 2011 conference, including:
- They are seeking engaging presenters with technical expertise to lead sessions on topics like green building, clean technology, water and energy.
- The conference will have over 400 speakers and 10,000 attendees from a range of industries.
- Presentation topics should fall under tracks like business opportunities, building communities, smart systems and social innovation.
- Speakers should apply online and will receive a complimentary pass if their session is selected.
The document provides information about the West Coast Green 2011 conference, including details about:
- The types of presenters they seek who are experts in their fields and can engage audiences.
- A list of over 400 past speaker faculty who are global leaders in areas like environmental law, sustainability, and green business.
- The various presentation formats and policies for speakers, such as no reimbursements and retaining rights to presentations.
- An overview of the conference which draws thousands of professionals and thought leaders in green building and innovation from around the world.
SDNC13 - Membersday - Championing great design to improve lives by John Mathe...Service Design Network
This document summarizes a meeting of the Service Design Network. It discusses the Design Council's work in championing design to improve lives. This includes a history of the organization dating back to 1944. It then discusses several projects the Design Council has undertaken to address issues like aging, dementia, economic growth, health, housing, obesity, and trust. It provides case studies and discusses using design approaches in business and the public sector. It also addresses challenges of adopting design principles and bridging the gap between public and private sectors.
Members Event
Become a member!
https://www.service-design-network.org
Follow us on Twitter: https://twitter.com/sdnetwork
Or on LinkedIn: https://www.linkedin.com/company/2933277
Like us on Facebook: https://www.facebook.com/ServiceDesignNetwork/
Behind-the-scenes on Instagram: https://www.instagram.com/servicedesignnetwork/
PDF, audio, and voiceover are now available on designintechreport.wordpress.com
Today’s most beloved technology products and services balance design and engineering in a way that perfectly blends form and function. Businesses started by designers have created billions of dollars of value, are raising billions in capital, and VC firms increasingly see the importance of design. The third annual Design in Tech Report examines how design trends are revolutionizing the entrepreneurial and corporate ecosystems in tech. This report covers related M&A activity, new patterns in creativity × business, and the rise of computational design.
Creative industries, Innovation, and Digital ConvergenceIan Miles
Presentation within the MOSTI MSc on Service Innovation. What are creative industries? How do they innovate? What is digital convergence? why does it matter?
The objective of this course is to introduce students to the basics of product design, including issues relating to product form and function, aesthetics, and consumer experience. Students will learn how to integrate creative ideas into appealing product designs for consumers. Current issues and cutting-edge topics in product design will be discussed, with special emphasis placed on examining designs within an Asian cultural context.
Historically, business has leveraged design to communicate the value of services and/or products, leveraging design through surface level principles. Although this structure has remained unchanged for decades, design is beginning play a greater and more powerful role in business. Today, the role of design is shifting from a communication tool, to a translation tool – turning user needs into business insights and product offerings, leveraging design through human centered principles. The designer’s role has traditionally come at the END of the development of a product or service. The increasing popularity of roles like UX designer and executive levels in charge of Design/Experience speaks volumes to the fact that business is now assigning a greater value on design by incorporating it from the beginning to the end of product development.
The Productivity Challenge | SciTech Europa QuarterlySciTech Europa
Justin Hayward and Nick Coutts from Cambridge Investment Research discuss the productivity challenge and celebrate reaching 50 conferences.
This article will appear in Pan European Networks: Science & Technology issue 25, which was published in December 2017.
Design Thinking Comes of AgeThe approach, once.docxdonaldp2
This document summarizes how design thinking has evolved from primarily being used in product design to now infusing corporate culture more broadly. It describes how large organizations are putting design closer to the center of their enterprises to help deal with increasing technological and business complexity. Design thinking principles like empathy, prototyping, and tolerating failure are being applied more widely. The challenges of transitioning to a more design-centric culture are also discussed.
Design Thinking Comes of AgeThe approach, once.docxcuddietheresa
Design
Thinking
Comes
of Age
The approach, once
used primarily in product
design, is now infusing
corporate culture.
by Jon Kolko
ARTWORK The Office for Creative Research
(Noa Younse), Band, Preliminary VisualizationSPOTLIGHT
66 Harvard Business Review September 2015
SPOTLIGHT ON THE EVOLUTION OF DESIGN THINKING
HBR.ORG
There’s a shift under way
in large organizations,
one that puts design
much closer to the
center of the enterprise.
Focus on users’ experiences, especially
their emotional ones. To build empathy with
users, a design-centric organization empowers em-
ployees to observe behavior and draw conclusions
about what people want and need. Those conclu-
sions are tremendously hard to express in quanti-
tative language. Instead, organizations that “get”
design use emotional language (words that concern
desires, aspirations, engagement, and experience)
to describe products and users. Team members
discuss the emotional resonance of a value propo-
sition as much as they discuss utility and product
requirements.
A traditional value proposition is a promise of
utility: If you buy a Lexus, the automaker promises
that you will receive safe and comfortable trans-
portation in a well-designed high-performance ve-
hicle. An emotional value proposition is a promise
of feeling: If you buy a Lexus, the automaker prom-
ises that you will feel pampered, luxurious, and af-
fluent. In design-centric organizations, emotion-
ally charged language isn’t denigrated as thin, silly,
or biased. Strategic conversations in those compa-
nies frequently address how a business decision or
a market trajectory will positively influence users’
experiences and often acknowledge only implicitly
that well-designed offerings contribute to financial
success.
The focus on great experiences isn’t limited to
product designers, marketers, and strategists—it
infuses every customer-facing function. Take
finance. Typically, its only contact with users is
through invoices and payment systems, which are
designed for internal business optimization or pre-
determined “customer requirements.” But those
systems are touch points that shape a customer’s
impression of the company. In a culture focused
on customer experience, financial touch points are
designed around users’ needs rather than internal
operational efficiencies.
Create models to examine complex prob-
lems. Design thinking, first used to make physical
objects, is increasingly being applied to complex, in-
tangible issues, such as how a customer experiences
a service. Regardless of the context, design thinkers
tend to use physical models, also known as design
artifacts, to explore, define, and communicate.
Those models—primarily diagrams and sketches—
supplement and in some cases replace the spread-
sheets, specifications, and other documents that
SPOTLIGHT ON THE EVOLUTION OF DESIGN THINKING
But the shift isn’t about aesthetics. It’s about apply-
in ...
How design is shaping thinking at the heart of GovernmentAndrea Cooper
RSA Bicentenary lecture 2015 - What is the role of design thinking in Government? This talk was first given in October 2015 at the Royal Society of Art. It looks at how design approaches are being used to open up policy-making, enabling a wider group of people to shape ideas at the heart of Government.
2016 - 1. The concept of Innovation and Innovation Management. The type of in...Nadia Lushchak
The document provides an overview of innovation and innovation management. It defines innovation as the process of turning opportunities into new ideas and implementing them successfully. Innovation is important because it allows companies to adapt, gain competitive advantages, and drive economic growth through "creative destruction." The document also discusses different types of innovation like incremental, radical, and disruptive innovation. It examines historical models of innovation and outlines innovation management as the process of transforming inventions into innovations that achieve sustained competitive advantages. Finally, it discusses core abilities needed to manage innovation and presents an innovation process model.
1) The document discusses sustainable design and chemical engineering, providing tools and guidance to help organizations build sustainability into their innovation processes.
2) It introduces the concept of life cycle thinking and analyzing the environmental impacts across a product's entire life cycle from raw materials to end of life.
3) Tools like life cycle assessment (LCA) are presented to help identify hotspots where the greatest environmental impacts occur in order to focus sustainability efforts.
The document outlines the development of MEGS-KT, an online knowledge platform and community for continuing professional development in the energy sector. Researchers conducted interviews and workshops with local SMEs to understand their knowledge needs. They established a community of 50+ professionals through LinkedIn and Twitter. A series of expert lectures was held to engage members. The demonstrator platform aims to sustain this community and enable knowledge sharing. Researchers will evaluate the platform's impact and potential for broader adoption.
Emerging Innovation: an exploratory journey into Design Thinking and why it m...PALO IT
Design Thinking can be used to design products, new customer experience or corporate strategy and large scale systems. Like Agile, adopting a Design Thinking approach is not a process but a change of mindset. For large organizations, it often means radical cultural change. Embracing the customer perspective as a starting point to re-invent a strategy or becoming comfortable dealing with ambiguity is a slow but highly rewarding learning process.
Design Thinking is a making-based approach to solving problems creatively. It fosters radical collaboration and focuses on human values. If you want to understand more about Design Thinking and hear how organizations like Uber, Metlife or AirBnB use it to become and remain innovative, attend this synthetic lecture about Design Thinking key concepts and implementation principles.
Program :
> What’s in the world? Innovation around the world;
> Thinking What? Design Thinking key principles;
> Business Cases: Applied Design Thinking.
Our speaker :
> Cédric MAINGUY, Head of Digital Innovation @PALO IT Singapore.
Co-founder of three start-ups in Cambodia, India and New York, Cédric is a seasoned IT entrepreneur. Over the years, Cédric has developed a knack for structuring innovation processes, implementing best practices in a wide range of areas, empowering teams to become highly efficient and helping managers structure operations to boost performance. Passionate about innovation which is at the heart of the transformation of many industries, he works with clients to develop multi-channel strategies, operating models and improve customer experience. Cédric has 15 years of international experience and specializes in innovation, Agile and digital transformations. He served clients in the high-tech, healthcare, retail, finance and music industries on strategy, innovation, product development, IT and organization.
This document announces a symposium on experimentation and transformation in business and society. It notes that organizations need more agile and experimental approaches to deal with increasing pace of change. The event will explore how design-led experimentation can enable transformation, through keynotes and workshops on topics like X labs, policy innovation, and measuring impact. Participants will discuss challenges and opportunities to design more experimental organizations of the future. The one-day symposium in Copenhagen will include panels, conversations, and networking for business and policy leaders.
Presentation given at Bethel University's art program. Focuses first on my history and path to innovation planning and the second half gets into how are artists can create value for business. Definitely some repeat slide from other presentations.
The document discusses appreciative inquiry and its use in designing positive institutions that focus on strengths. It describes how appreciative inquiry involves elevating strengths, combining strengths, and extending organizations through an egalitarian design process. The document also provides examples of how appreciative inquiry summits have been used to design sustainable initiatives and innovations in various organizations.
Similar to Design Thinkers Toronto Presentation (20)
Dott Cornwall is a social enterprise promoting change through design and innovation. The Fulbright Scholars came to visit us and this is what we said...
The document discusses several projects related to community development in Cornwall, England. It mentions the Royal Cornwall Show, New Designers UCF showcase, Designing Communities project, Cornwall Works 50+ initiative, From Cornwall with Love campaign, Serious Play project, Share the Road, Move Me, and the Eco Design Challenge. It explores questions around how to bring benefits to a community through a new center, demonstrate local produce quality, help small businesses, increase consumer access to local goods, retain tourist spending, and develop the creative community.
The document discusses using collaborative design methods and techniques to develop sustainable communities. It involves communities working with professional designers to solve problems in new ways by asking questions and involving people throughout the creative process. The goal is to develop people-centered solutions that deliver on local priorities and tie into national policies. Several example projects are mentioned that aim to address issues like helping older workers, building skills for a low-carbon economy, improving community facilities, sustainable transportation, and reducing schools' ecological footprints.
Dott (Designs of the time) is a series of practical design projects running in Cornwall during 2009-2010 with the following objectives:
1) To celebrate the creative strengths of Cornwall through a design and innovation skills programme.
2) To organize a series of public design commissions with local communities where designers work with communities to develop new solutions for transport, health, and other aspects of modern life.
3) To regenerate places and redefine services through prototyping and delivering bold, visionary projects that provide innovative approaches, higher quality, and greater value for citizens.
The document discusses future challenges for service companies, including global changes towards a more creative economy and the shifting focus from goods to experiences and services. It also examines the growth of the creative economy and the importance of designing both the front-end and back-end of services. Key topics covered include co-designing with customers, prototyping services, and ensuring design meets the needs of users, businesses, providers, and designers.
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
https://rb.gy/usj1a2
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...Aleksey Savkin
The Strategy Implementation System offers a structured approach to translating stakeholder needs into actionable strategies using high-level and low-level scorecards. It involves stakeholder analysis, strategy decomposition, adoption of strategic frameworks like Balanced Scorecard or OKR, and alignment of goals, initiatives, and KPIs.
Key Components:
- Stakeholder Analysis
- Strategy Decomposition
- Adoption of Business Frameworks
- Goal Setting
- Initiatives and Action Plans
- KPIs and Performance Metrics
- Learning and Adaptation
- Alignment and Cascading of Scorecards
Benefits:
- Systematic strategy formulation and execution.
- Framework flexibility and automation.
- Enhanced alignment and strategic focus across the organization.
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Neil Horowitz
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
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B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
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Introduction
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Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....Lacey Max
“After being the most listed dog breed in the United States for 31
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popular canines. The French Bulldog is the new top dog in the
United States as of 2022. The stylish puppy has ascended the
rankings in rapid time despite having health concerns and limited
color choices.”
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The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
17. Designing is not a profession… It is the organization of materials and processes in the most productive way” Laszlo Moholy-Nagy
18. ‘ Industrial economy ’ Production focused Design as a vocation “ Less is more” “ Form follows function”
19. ‘ Creative economy ’ Consumption focused Design as a profession ‘ More has costs’ Value follows experience
20. If the Bauhaus inspired, modernist design needed directorship to take the lead for the industrial society. Now, in the face of global change and increased complexity, we need new forms of leadership to harness the emerging creative opportunities.
21. Old Paradigm Design of things Simplicity Created Top down Value Wasteful New Paradigm Design of experiences Complexity Co-created Bottom up Values Sustainable
29. Level 1 Products & Services Level 2 Systems & Processes Level 3 Policy & Regulations The delivery process and rules and regulations governing behaviour and procedures Infrastructure, logistics, systems and processes The tangible and intangible components that make up the customer experience People & providers
32. # User centred design = Understanding needs of the user that is not you (Customers) # Business centred design = Understanding needs of the business decision makers that are not you (Design Leadership) # Provider centred design = Understanding the needs of the service providers that are in at the delivery end (Stakeholders) # Designer centred design = understanding needs of design that are beyond all of the above
39. ” The OECD estimates that the total global market in environmental goods and services will rise from $320 billion in 2000 to $570 billion in 2010.”
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42. Design is too important to be left to designers The context for design is changing New markets are opening for applying design thinking New paradigms, methods, processes and techniques will emerge
43. References BBC New York Times http://finance.yahoo.com New Economics Foundation OECD IPPR Davos Home Office, Design Against Crime James Woudhuysen, Signposts to the future Ted Fishman, China Inc Carl Honoré, In Praise of Slow James Gleick, Faster Pine & Gilmore, The Experience Economy Richard Florida, The Rise of the Creative Class Sainsbury Review of Innovation Cox Review of Creativity Tom Peters, Better by Design, NZ Colin Banks & John Miles Pillar Information Design Natasha Frensch, Read Typeface, Helen Hamlyn Research Centre Hilary Cottam and Jennie Winhall, RED http://www.thesrii.org/ www.dott07.org www.designcouncil.org.uk www.designfactfinder.com Photos Design Council, Futureproof Design Council, RED Aston Martin Colum Lowe, NPSA www.airlinequality.com David Mansell – Demos Flickr Google image Wikipedia www.ipodlounge.com www.aircanada.com
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Editor's Notes
Software programming, callcentre services, back-office operations, medical transcription, legal and accounting services can all be provided remotely from other countries through increasingly efficient information and communications technologies. The shift away from shipping manufactured goods to air transport, combined with a reduction in the average ocean shipping time from 40 days to 20 days, has reduced the tariff equivalent of time costs from 32 per cent to 9 per cent.2
In 1980 less than a tenth of manufacturing exports came from the developing world; today it is almost 30 per cent. China alone is producing 70 per cent of the world’s photocopiers, 50 per cent of cameras, 40 per cent of microwaves and 25 per cent of textiles. India is making huge strides forward in the services sector. 2.5 bn people live in cities changes in the international economy are leading to the emergence of a single world market for labour, capital goods and services. Globalisation today is the product of a number of political, economic and technological changes that have provided huge benefits to the global economy, including lifting millions of people out of poverty.
reduction of cycle times for innovation has forced companies to adopt new models for product and service development. Manufacturing in the modern world is networked, global and fast.
Wsj 05.16.03
In 1970, manufacturing accounted for 32 per cent of UK output. In 2003 it accounted for 16 per cent
Simplicity to complexity
Systems can be complex
Systems can be complex
Communities of co-creation - peer to peer collaboration - open source - distributed access - non-hierarchical organisation - user-driven