This document discusses a research project conducted by the DESIS GROUP Rio to design improved services for the aging population in Rio de Janeiro. It notes that Brazil faces an increasing aging population that requires revised service models to meet the needs of this growing demographic. The project aims to survey existing public and private elderly services in Rio de Janeiro and then use service innovation and redesign to develop ways for the elderly to better manage their conditions and maintain independence within their homes and communities.
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Service Design Solutions for Active aging in Rio de Janeiro
1. Federal University of Rio de Janeiro
PEP/COPPE
DESIS GROUP Rio
Key words: aging, service design
Service design solutions for
active aging in Rio de Janeiro
Contact: desis.brasil@gmail.com
2. Context:
We are facing a paradigm shift in
Brazil. Given the increasingly aging
population, old service models
needs to be revised. The
government must find a way of
management that meets this
growing population segment..
Aging population Requires a
structural change in the provision
of services within society.
Research focus: Rio de Janeiro
3. Project: design better ways to
serve the elderly seeking better quality
of life and well being.
Initial method: survey data on existing public
and private services in Rio de
Janeiro focusing on the elderly.
Proposal: Service innovation and redesign.
4. Design role:
• develop services to enable elderly to autonomously manage its
own condition and care;
• ensure the maintenance of the elderly in its home and local
community (deinstitutionalization);