Deploying, Scaling, and Managing Many Instances of SugarCRM in the Cloud

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This document discusses deploying, scaling, and managing multiple instances of SugarCRM in the cloud. It introduces Makara, a cloud application platform that provides integrated management capabilities. Makara enables developers, operators, and partners to offer SugarCRM in a cloud that they manage and control. It addresses challenges like provisioning, deployment, configuration, and monitoring of applications running in the cloud at scale.

Technology

Deploying, Scaling, and Managing Many Instances
of SugarCRM in the Cloud

SugarCon 2010
1

About Us

▶  Tobias Kunze Briseño, CTO
▶  Large-scale LAMP DevOps
▶  Co-founder: Enterprise Java Application Mgmt
▶  Team: HP, Google, Transmeta …

Vision:

Cloud application platform with integrated
management

2

Promise

Are you a Concerned about
▶  Developer ▶  The Cloud
▶  Operator ▶  Salesforce.com

▶  Partner ▶  Operational barriers
▶  VAR ▶  Dwindling margins

Makara enables you to offer the power and
flexibility of SugarCRM in a cloud that you
manage and control
3

Applications Today

4
Image: http://www.opte.org/

Application Trends

▶  Proliferation of instances
▶  Increasing agility
▶  Composite applications
▶  More data sources
▶  Higher-level processing

5

SugarCRM Reality

▶  Proliferation of instances
▶  Increasing agility
▶  Composite applications
▶  More data sources
▶  Higher-level processing
▶  Instances, customization, extensions, service
adaptors, open source ecosystem …
▶  Scaling, on-premise …

6

Something Has to Give

SugarCRM

Management →
?
Systems →
?

Servers →
IaaS

7

Cloud Application Management
8
Image: http://www.independent.co.uk/

Headaches
▶  The “Stack”
▶  Provisioning
▶  Deployment
▶  Application architecture
▶  Configuration
▶  Dependencies
▶  “Boomerang” applications
▶  Logs, changes, lifecycle, infrastructure,
performance, monitoring, alerting, backups, …
9

The Makara Way
10
Image: http://www.thespiraltree.com/

How It Works: Platform

Application Capsule

Application Code Load Balancer Configuration

Auto-Scaling Application Server Web Server Dependencies
Auto-Scaling

API
Makara Platform
•  Portability •  Clustering •  Versioning
•  Rollback •  Instrumentation •  Log Search

Dashboard
Compute Cloud

AGENTS SERVERS PORTING

11

How It Works: On-Boarding

Application Code Load Balancer Configuration

Application Code Application Server Web Server Dependencies

Application Server
Application Capsule
Makara Platform
Built-in Deployment, Performance, Log and Change Management

OS
Metal Compute Cloud

Compute Cloud

Traditional Agent-Based Makara’s Agent-less
Application Management Application Management

14

How It Works: Provisioning

Provisioning Portal Application Capsule Clusters

●  Manages policy ●  Virtualizes application ●  Scales & monitors
●  Talks to cloud APIs ●  Choice of middleware ●  Failover & rollback
●  Relays alerts ●  No application changes ●  Copy between clouds

18

Stack Support
Application Support
▶  PHP 5.1, 5.2, 5.3

▶  Zend Server

▶  Tomcat 5, 6

▶  Jboss 4.0, 4.2

Cloud Support

vCloud

20

Get Started

▶  Drop by our booth (205)
▶  Join our preview program
▶  Migrate to a Makara-supported cloud

21

Everybody is talking about the Cloud, how it offers infinite scalability and storage and makes it trivial to run hundreds of load balanced servers. Those of us who are not Zynga or Netflix are generally concerned with more down-to-earth issues such as how to maintain up to date backups, keep an eye on monitoring and minimizing the costs of running our applications in the cloud. This presentation will walk attendees through the tools and services available from the Amazon Cloud and how they can be leveraged to host and manage SugarCRM in the Cloud. It will draw from our experience packaging BitNami stacks, which have been deployed millions of times and power the leading commercial open source companies, including SugarCRM. Presented by Daniel Lopez, Founder and CTO, BitRock, at SugarCon 2011.

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Deploying, Scaling, and Managing Many Instances of SugarCRM in the Cloud

1. Deploying, Scaling, and Managing Many Instances of SugarCRM in the Cloud SugarCon 2010 1

2. About Us ▶  Tobias Kunze Briseño, CTO ▶  Large-scale LAMP DevOps ▶  Co-founder: Enterprise Java Application Mgmt ▶  Team: HP, Google, Transmeta … Vision: Cloud application platform with integrated management 2

3. Promise Are you a Concerned about ▶  Developer ▶  The Cloud ▶  Operator ▶  Salesforce.com ▶  Partner ▶  Operational barriers ▶  VAR ▶  Dwindling margins Makara enables you to offer the power and flexibility of SugarCRM in a cloud that you manage and control 3

4. Applications Today 4 Image: http://www.opte.org/

5. Application Trends ▶  Proliferation of instances ▶  Increasing agility ▶  Composite applications ▶  More data sources ▶  Higher-level processing 5

6. SugarCRM Reality ▶  Proliferation of instances ▶  Increasing agility ▶  Composite applications ▶  More data sources ▶  Higher-level processing ▶  Instances, customization, extensions, service adaptors, open source ecosystem … ▶  Scaling, on-premise … 6

7. Something Has to Give SugarCRM Management → ? Systems → ? Servers → IaaS 7

8. Cloud Application Management 8 Image: http://www.independent.co.uk/

9. Headaches ▶  The “Stack” ▶  Provisioning ▶  Deployment ▶  Application architecture ▶  Configuration ▶  Dependencies ▶  “Boomerang” applications ▶  Logs, changes, lifecycle, infrastructure, performance, monitoring, alerting, backups, … 9

10. The Makara Way 10 Image: http://www.thespiraltree.com/

11. How It Works: Platform Application Capsule Application Code Load Balancer Configuration Auto-Scaling Application Server Web Server Dependencies Auto-Scaling API Makara Platform •  Portability •  Clustering •  Versioning •  Rollback •  Instrumentation •  Log Search Dashboard Compute Cloud AGENTS SERVERS PORTING 11

12. Monitoring: Dashboard 12

13. Monitoring: Logs 13

14. How It Works: On-Boarding Application Code Load Balancer Configuration Application Code Application Server Web Server Dependencies Application Server Application Capsule Makara Platform Built-in Deployment, Performance, Log and Change Management OS Metal Compute Cloud Compute Cloud Traditional Agent-Based Makara’s Agent-less Application Management Application Management 14

15. On-Boarding: Overview 15

16. On-Boarding: Components 16

17. On-Boarding: Conﬁguration 17

18. How It Works: Provisioning Provisioning Portal Application Capsule Clusters ●  Manages policy ●  Virtualizes application ●  Scales & monitors ●  Talks to cloud APIs ●  Choice of middleware ●  Failover & rollback ●  Relays alerts ●  No application changes ●  Copy between clouds 18

19. Provisioning 19

20. Stack Support Application Support ▶  PHP 5.1, 5.2, 5.3 ▶  Zend Server ▶  Tomcat 5, 6 ▶  Jboss 4.0, 4.2 Cloud Support vCloud 20

21. Get Started ▶  Drop by our booth (205) ▶  Join our preview program ▶  Migrate to a Makara-supported cloud 21

22. Q&A 22

Deploying, Scaling, and Managing Many Instances of SugarCRM in the Cloud

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