This document discusses factors that influence student satisfaction and persistence at historically Black colleges and universities. It presents Tinto's model of student attrition as the theoretical framework, which identifies pre-entry attributes, goals, institutional experiences, integration, and outcomes as key components. The study aims to identify institutional factors that affect student satisfaction and how satisfaction influences persistence through surveys, interviews and questionnaires of a sample of 20 students. Understanding these relationships could help administrators improve factors related to student satisfaction and retention.