This document provides a summary of Delta Airlines' performance in the first quarter of 2017. It discusses Delta's operational excellence with strong completion and on-time arrival rates compared to other airlines. It also outlines Delta's transforming fleet, with planned deliveries of various new aircraft models through 2022. One of these is the Airbus A350-900, which Delta will begin taking delivery of in fall 2017 to use on transpacific routes. The document also summarizes Delta's cabin classes and new amenities, as well as its focus on innovations like self-service bag drop and biometric screening technologies. It concludes by announcing that Delta is the first US global carrier to offer free mobile messaging on Gogo-enabled flights.

1. Welcome on
Delta board
April, 13 2018.

2. DELTA WORLDWIDE

3. SkyBonus
Link on www.delta.com

4. DELTA HIGHLIGHTS

5. 5 Q1 2017
OPERATIONAL EXCELLENCE
Canada Performance
TRANSBORDER
Completion Factor (CF) On-Time Arrivals (A0)
98.5% 67.6%
98.3% 59.6%
97.9% 55.9%
96.9% 47.9%
96.1% 46.2%
94.3% 34.4%
Based on 04/01/17 - 09/30/17 statistics for on-time arrival (A0), based on flights flown, and completion rate, based on flights scheduled,
as provided by FlightStats for all flights scheduled and compared to AA, AC, PD, UA, and WS

6. 6 Q1 2017
DELTA’S TRANSFORMING ITS FLEET
Aircraft Deliveries
120 – Boeing 737-900ERs Delivery in 2013 through 2019
122 – Airbus A321s Delivery in 2016 through 2018
75 – Bombardier CS100s Delivery in 2018 through 2022
25 – Airbus A350-900s Delivery in 2017 through 2020
25 – Airbus A330-900neos Delivery in 2019 through 2022
Delta’s flagship A350-900
― Delta will take delivery of its first A350-900 aircraft in fall 2017.
― Aircraft will be deployed primarily on transpacific routes.
― The lightweight, composite widebody aircraft will be the first
of the state-of-the-art jets to be delivered to a U.S. airline.
― Will feature 32 seats in the Delta One cabin, 48 seats in Delta Premium
Select and 226 seats in the Main Cabin.
― Delta will take delivery of five A350s in 2017 with more coming in 2018.

7. 7 Q1 2017
OUR CABINS
Delta One® Delta One Suites Delta Premium Select
First Class Delta Comfort+ Main Cabin

8. 8 Q1 2017
DELTA ONE SUITE
Redefining international business class travel
Winner of Cabin
Concepts Award
Crystal Cabin
Awards 2017

9. 9 Q1 2017
DELTA PREMIUM SELECT
More personal space, elevated service and distinguished amenities
More space Adjustable leg rests
and head rests
Pre-departure
beverage service
13.3-inch
entertainment screen

10. 10 Q1 2017
FOCUSED ON INNOVATION
Creating value for you and your travelers
Self-Service
Bag Drop
CLEAR Biometric
Screening Lanes
Biometric
Boarding Pass
Nomad
Handheld Device
Delta Sky
Assist

11. 11 Q1 2017
• Delta Air Lines is the first U.S. global carrier*
to offer free mobile messaging, providing
more customers access to free messaging
than any other carrier.
• The airline has the most aircraft enabled with
free messaging.
• Customers can text via their application of
choice including iMessage, WhatsApp and
Facebook Messenger.
FREE MOBILE MESSAGING IN FLIGHT
Free messaging is available on all Gogo-enabled Delta flights,
including all aircraft with two or more cabins.

12. DELTA COMFORT+® UPGRADES
MEDALLIONS CONTINUE TO ENJOY AS BEFORE, NOW WITH MORE WAYS TO MANAGE
SkyMiles Medallion® members continue to enjoy
complimentary upgrades to Delta Comfort+® based
on availability
Now, customers can self-select seats via the seat
map once their eligibility window opens
This new way to manage upgrades is in addition to
the current automatic clearing ‘opt-in’ process
SM Tier Timing
Shortly after ticketing
Shortly after ticketing
72 hours prior to departure
24 hours prior to departure
12

13. 13 Q1 2017
THANK YOU!