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Delivering transparency, choice and 
control for European citizens
Some numbers 
• 2.1 bn. € is the value of programmatic in 
Europe (IAB Europe study, Sept. 2014) 
• 27.3 bn. € is the value of the digital 
advertising market in Europe (IAB Europe’s 
Adex, 2014) 
• 69 bn. € is the perceived value of free (ad-supported!) 
services and content for European 
consumers in 2010! (McKinsey, 2011)
So how about Online Behavioural 
Advertising?
For publishers 
4
For agencies and advertisers 
5
For web users 
6
But why is it so important?
It’s all about data!
Vĕra Jourová 
EU Commissioner for Justice, Consumers and Gender Equality 
(image source: www.yle.fi)
Günther Oettinger 
EU Commissioner for Digital Economy & Society 
(image source www.cicero.de)
The need for a Self Regulatory 
Programme on OBA in Europe 
• Digital advertising is under the political & regulatory spotlight 
• Particularly the collection and use of data 
• Self-Regulation can empower & protect consumers, whilst 
ensuring the viability of many ad models, and their added 
value for brands, publishers & consumers
Why Self-Regulation? 
Relevant 
Advertising 
Self- 
Regulation 
Cost Effective 
Consumer 
Friendly 
Offers 
Speedy 
Resolutions 
Complements 
the Law 
Provides 
Effective 
Sanctions 
Impartial 
Trusted
The Programme 
• Why self-regulation for OBA? 
– Privacy concerns in general increased the need for enhanced 
transparency and choice for users - policy makers repeated call 
for opt-in for OBA 
• Why a European and not a global framework? 
– Europeans are modest... :) 
– In Europe we have a legal framework (Data Protection and e- 
Privacy Directive) 
– The Data Protection Review is currently under heated debate 
• What is the Programme about? 
– A mechanism to provide enhanced notice to consumers 
– A mechanism to provide choice to consumers (i.e. easy to use 
mechanism to turn off OBA)
European Principles 
• One set of core documents for Europe 
• The European Principles consist of: 
– IAB Europe OBA Framework 
– Technical Specifications for use of the OBA Icon 
– EASA Best Practice Recommendation on OBA
Where does responsibility lie?
Where does responsibility lie? 
• Main obligations for Third Party OBA 
• WHO? Ad networks, technology providers, data 
providers, website operators, advertisers, agencies 
• Role of publishers to provide adequate disclosure
Supported by key stakeholders at 
EU and Member State level
BUT HOW DOES IT WORK IN 
PRACTICE?
Delivering a pan-EU approach for 
citizens and businesses 
User choice and control 
Credible compliance 
and enforcement 
Transparency
OBA Icon: in-ad (third party) 
OBA Icon 
(example)
Use of a branded interstitial
OBA Icon: for web operators
youronlinechoices.eu 
• 31 countries 
• 26 languages 
• 90 integrated companies 
• 1.5 – 2 mln. visitors 
monthly
YOC: consumer education tool 
• The user is offered clear information on how digital advertising works (video courtesy of The Guardian)
YOC: consumer control tool 
• The user may, based on 
personal choice, select 
one of the following 
options: 
– Everything ON 
– Everything OFF 
– Manually hand-pick (from the 
available 3rd parties)
WHAT DO COMPANIES NEED TO 
DO?
Compliance journey 
• Step 1: Licence OBA Icon / User Choice Platform from EDAA 
• Step 2: Self-Certification (6 mths) 
• Step 3: Independent assessment of compliance (+ 1 mth) 
– 4 EDAA approved Certification Providers: 
• Step 4: Award of EDAA “Trust Seal” (+ 30 days) 
– Trust Seal granted following 30 days ongoing monitoring
Company compliance status 
28 
Signatories 
200+ 
Licencees 
127 
Self- 
Certified 
companies 
82 
Certified 
companies 
38
Engaging and Licensing 
a. Engage with EDAA to determine licence requirements (via 
online application form: www.edaa.eu/apply-for-a-licence) 
a. Review core documents & licence agreements 
a. Sign and return appropriate licence(s): 
– OBA Icon 
– YourOnlineChoices Participation
WHAT’S THE ROLE OF THE SRO?
Role of SROs 
• Extension of SRO remit to OBA 
– Implementation of EASA BPR on OBA 
• Handling consumer feedback and complaints 
– Set up OBA complaints system and procedures 
– Training of staff and juries 
– Use of EASA Cross-Border-Complaints system for OBA 
• Compliance and enforcement
Enforcement 
• Self-Regulation needs to have teeth 
• National SROs responsible for investigations and sanctions 
• Sanctions specific to OBA: ‘name & shame’; withdrawal of 
industry ‘Trust Seal’; withdrawal of OBA icon; referal to 
relevant regulator 
• National codes reflect the EU Principles, ensuring a 
consistent and coherent approach for businesses
HOW ABOUT THE CONSUMER?
Raising consumer awareness 
• Launched in UK, 
DE, IE, GR to-date 
• 390m impressions, 
>115m unique 
• 344k clicks 
• Expected to run FI, 
FR, HU, PT, RO, SE 
imminently, with 
other markets to 
follow
Political opinions 
« It is always a pleasure and a source of 
confidence, to see fast and dedicated follow-up 
to a high profile business initiative in a 
crucial sector. I look forward to continuing 
cooperation between all interested parties. » 
Robert Madelin 
Director General of the European Commission’s Directorate General for 
Communications Networks Content and Technology
Current outlook 
• Increase industry awareness and participation 
• Transition from company commitments to full compliance 
• Continue developing YourOnlineChoices website; roll out further 
countries; optimise mobile version; develop persistent consumer 
choice mechanisms across IE & Safari 
• Adapt the EU Principles to the mobile environment 
• Roll out the Consumer Awareness Campaign in all European 
Markets (Romania included!)
Current outlook 
• Ensure continued implementation by national SROs of OBA 
remit & complaint handling 
• Facilitate research into consumer attitudes and perceptions 
regarding OBA and the industry initative across EU markets 
• Continue to engage with key stakeholders (new intake of 
MEPs and Commissioners)
OBA Self-Regulation: be in good company! 
38
Further information 
Visit: www.edaa.eu 
Email: ionel.naftanaila@edaa.eu // info@edaa.eu

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Delivering transparency, choice and control for European Citizens - EDAA

  • 1. Delivering transparency, choice and control for European citizens
  • 2. Some numbers • 2.1 bn. € is the value of programmatic in Europe (IAB Europe study, Sept. 2014) • 27.3 bn. € is the value of the digital advertising market in Europe (IAB Europe’s Adex, 2014) • 69 bn. € is the perceived value of free (ad-supported!) services and content for European consumers in 2010! (McKinsey, 2011)
  • 3. So how about Online Behavioural Advertising?
  • 5. For agencies and advertisers 5
  • 7. But why is it so important?
  • 9. Vĕra Jourová EU Commissioner for Justice, Consumers and Gender Equality (image source: www.yle.fi)
  • 10. Günther Oettinger EU Commissioner for Digital Economy & Society (image source www.cicero.de)
  • 11. The need for a Self Regulatory Programme on OBA in Europe • Digital advertising is under the political & regulatory spotlight • Particularly the collection and use of data • Self-Regulation can empower & protect consumers, whilst ensuring the viability of many ad models, and their added value for brands, publishers & consumers
  • 12. Why Self-Regulation? Relevant Advertising Self- Regulation Cost Effective Consumer Friendly Offers Speedy Resolutions Complements the Law Provides Effective Sanctions Impartial Trusted
  • 13. The Programme • Why self-regulation for OBA? – Privacy concerns in general increased the need for enhanced transparency and choice for users - policy makers repeated call for opt-in for OBA • Why a European and not a global framework? – Europeans are modest... :) – In Europe we have a legal framework (Data Protection and e- Privacy Directive) – The Data Protection Review is currently under heated debate • What is the Programme about? – A mechanism to provide enhanced notice to consumers – A mechanism to provide choice to consumers (i.e. easy to use mechanism to turn off OBA)
  • 14. European Principles • One set of core documents for Europe • The European Principles consist of: – IAB Europe OBA Framework – Technical Specifications for use of the OBA Icon – EASA Best Practice Recommendation on OBA
  • 16. Where does responsibility lie? • Main obligations for Third Party OBA • WHO? Ad networks, technology providers, data providers, website operators, advertisers, agencies • Role of publishers to provide adequate disclosure
  • 17. Supported by key stakeholders at EU and Member State level
  • 18. BUT HOW DOES IT WORK IN PRACTICE?
  • 19. Delivering a pan-EU approach for citizens and businesses User choice and control Credible compliance and enforcement Transparency
  • 20. OBA Icon: in-ad (third party) OBA Icon (example)
  • 21. Use of a branded interstitial
  • 22. OBA Icon: for web operators
  • 23. youronlinechoices.eu • 31 countries • 26 languages • 90 integrated companies • 1.5 – 2 mln. visitors monthly
  • 24. YOC: consumer education tool • The user is offered clear information on how digital advertising works (video courtesy of The Guardian)
  • 25. YOC: consumer control tool • The user may, based on personal choice, select one of the following options: – Everything ON – Everything OFF – Manually hand-pick (from the available 3rd parties)
  • 26. WHAT DO COMPANIES NEED TO DO?
  • 27. Compliance journey • Step 1: Licence OBA Icon / User Choice Platform from EDAA • Step 2: Self-Certification (6 mths) • Step 3: Independent assessment of compliance (+ 1 mth) – 4 EDAA approved Certification Providers: • Step 4: Award of EDAA “Trust Seal” (+ 30 days) – Trust Seal granted following 30 days ongoing monitoring
  • 28. Company compliance status 28 Signatories 200+ Licencees 127 Self- Certified companies 82 Certified companies 38
  • 29. Engaging and Licensing a. Engage with EDAA to determine licence requirements (via online application form: www.edaa.eu/apply-for-a-licence) a. Review core documents & licence agreements a. Sign and return appropriate licence(s): – OBA Icon – YourOnlineChoices Participation
  • 30. WHAT’S THE ROLE OF THE SRO?
  • 31. Role of SROs • Extension of SRO remit to OBA – Implementation of EASA BPR on OBA • Handling consumer feedback and complaints – Set up OBA complaints system and procedures – Training of staff and juries – Use of EASA Cross-Border-Complaints system for OBA • Compliance and enforcement
  • 32. Enforcement • Self-Regulation needs to have teeth • National SROs responsible for investigations and sanctions • Sanctions specific to OBA: ‘name & shame’; withdrawal of industry ‘Trust Seal’; withdrawal of OBA icon; referal to relevant regulator • National codes reflect the EU Principles, ensuring a consistent and coherent approach for businesses
  • 33. HOW ABOUT THE CONSUMER?
  • 34. Raising consumer awareness • Launched in UK, DE, IE, GR to-date • 390m impressions, >115m unique • 344k clicks • Expected to run FI, FR, HU, PT, RO, SE imminently, with other markets to follow
  • 35. Political opinions « It is always a pleasure and a source of confidence, to see fast and dedicated follow-up to a high profile business initiative in a crucial sector. I look forward to continuing cooperation between all interested parties. » Robert Madelin Director General of the European Commission’s Directorate General for Communications Networks Content and Technology
  • 36. Current outlook • Increase industry awareness and participation • Transition from company commitments to full compliance • Continue developing YourOnlineChoices website; roll out further countries; optimise mobile version; develop persistent consumer choice mechanisms across IE & Safari • Adapt the EU Principles to the mobile environment • Roll out the Consumer Awareness Campaign in all European Markets (Romania included!)
  • 37. Current outlook • Ensure continued implementation by national SROs of OBA remit & complaint handling • Facilitate research into consumer attitudes and perceptions regarding OBA and the industry initative across EU markets • Continue to engage with key stakeholders (new intake of MEPs and Commissioners)
  • 38. OBA Self-Regulation: be in good company! 38
  • 39. Further information Visit: www.edaa.eu Email: ionel.naftanaila@edaa.eu // info@edaa.eu