Delivering online training

Tel: 0151 650 6907  Web: www.squareonetraining.com  Email: info@squareonetraining.com
Unlock Their Full Potential
Delivering Online Training
using Skype for Business
Train the Trainer
Lisa Johnson

Unlock Your Full Potential
Agenda
Subject
 Pros and Cons of delivering online training and discussion
 Practice methods within Lync/Skype and individual challenge
 Keeping learners engaged
 Pre-qualification of your audience
 Deliver great organised content
 Practice, Practice, Practice
 Online Delivery Styles
 Ergonomics
 QA and Summary

What are the Pro’s and Con’s of delivering
Online training?

Pros and Cons for delivering Online training
Pros Cons
Reduce Time Is anyone Listening?
Travel Loneliness
Cost Talking to yourself
Flexibility Lack of feedback
External companies No eye contact
Recordings Lack of movement

How do we start to motivate, be effective and
inspire?
 Pre-qualify your audience
 Deliver great, organised,
relevant and interesting
content
 Practice, practice, practice

Pre-qualify your audience
Think about 3 scenario’s on
how to pre-qualify your
audience’s IT Knowledge.
What would be classed as:
 Good
 Better
 Best

Pre-qualify your audience
 Good – prepare a list of pre-
requisites and find about your
audience’s ability and needs
 Better – prepare a pre-test
 Best – discuss and confirm the
requisite knowledge has been
attained by reviewing pre-test

Deliver great organised content
Think about 3 scenario’s on how
to prepare and deliver great
organised content. What would
be classed as:
 Good
 Better
 Best

Deliver great organised content
 Good – prepare an agenda and stick to
it
 Better - prepare a script, print the
agenda. Have demo application
windows open and ready.
 Best – do all the above plus allow 30
minutes prep time to do all final
checks inside the Lync/Skype
meeting.

Practice, practice, practice
 Think about 3 scenario’s
what sort of practice
would be classed as:
 Good
 Better
 Best

Practice, practice, practice
 Good - by yourself
 Better - have other people
attend, listen, and give feedback
at the end
 Best - as above but allow people
to interrupt you while you
present. Record the run-through

Online delivering styles
 Smile more
 Use limited movement
 Change pitch of voice
 Limit the use of jokes
 Limit anecdotal stories – keep brief
 Limit introductions
 Avoid pauses
 Inform your audience of your actions

Keeping learners engaged
 Encourage the use of Instant Messaging
 Encourage Emoticon (evaluate audience)
 Try to interact with random people
 Use Polls, Whiteboards and Quizzes
 Play relevant video’s
 Interaction every 5-7 mins/topic – tell your audience how
you want them to respond

Keeping learners engaged
Keep training modules
short….
Limit to 50 – 60 minutes

Ergonomics
Remember
 Water
 Breaks
 Timings
 Limit use of mouse
 Stretching and standing

Summary and Exit
 QA
 Recap agenda
 Leaving the training
effectively without
giving confusion

QA
Questions and Answers

Delivering online training

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to Delivering online training

Similar to Delivering online training (20)

Recently uploaded

Recently uploaded (20)

Delivering online training

Editor's Notes