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Opportunities in Equine Veterinary Practice for Technicians


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Elise Wickett, RVT and Mike Pownall, DVM of McKee-Pownall Equine Services gave this presentation to the OAVT on December 19, 2011

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Opportunities in Equine Veterinary Practice for Technicians

  1. 1. Opportunities in Equine Practice for Veterinary Technicians <br />Elise Wickett, RVT Mike Pownall, DVM<br />McKee-Pownall Equine Services<br /><br /><br />
  2. 2. Transition to a new future<br />What’s wrong with the current model<br />Give examples of a new model<br />What are the opportunities<br />How you can be part of the change<br />
  3. 3. Let’s start at the beginning<br />
  4. 4. What’s wrong with this picture?<br />
  5. 5. Lessons from small animal<br />
  6. 6. The MPES Way<br />Non- DVM tasks<br />Client Education<br />Training<br />Billing<br />Making app’t go as smooth as possible<br />Special Projects<br />
  7. 7.
  8. 8. School- round one<br />Equine Certificate<br />
  9. 9. School – round two<br />Diploma in Agriculture<br />
  10. 10. Off to ride horses for a year!<br />
  11. 11. School – round two and a half<br />Finished Diploma in Agriculture<br />
  12. 12. First job as equine technician<br />What I loved… <br />The horses<br />The challenge of the tasks<br />Learning<br />Opportunity to learn about and help people and their horses<br />… and not so much<br />The hours<br />The lack of work-life balance(not having time for my own horse)<br />Some days I felt like all I had to offer was the ability to carry equipment <br />
  13. 13. So what happened next?<br />Burnt out and unhappy<br />Eventually returned to work <br />A lot of self analysis <br />Still something missing<br />
  14. 14. School – round three<br />Veterinary Technician Diploma<br />Part time job working in research<br />
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  18. 18. The Externship!<br />
  19. 19.
  20. 20.
  21. 21. General technician duties<br />RVT designation<br />MRI<br />Podiatry<br />Head Technician<br />
  22. 22. Why am I telling you this?<br />Happiness <br />Get you thinking of potential opportunities and let you know where we see the opportunities<br />Combat some of the challenges of being an equine ambulatory technician <br />
  23. 23. Some things to consider<br />Self Analysis<br />Culture<br />Resources<br />
  24. 24. Some Ideas<br />I like..<br />English, journalism or have a strong writing background<br />I can..<br />Create a practice newsletter, write protocols or staff handbook, write a blog<br />
  25. 25. MPES Blog Page<br />
  26. 26. I like… <br />Horticulture<br />I can…<br />Become the toxic and poisonous plants expert<br />
  27. 27. I like…<br />Teaching and Mentoring<br />I can…<br />Develop client education initiatives<br />Train staff<br />Run student education programs<br />Educate clients at appointments<br />
  28. 28. I like… <br />I can… <br />Be the social media guru<br />
  29. 29.
  30. 30. Challenges<br />Ambulatory<br />Culture<br />Vets<br />Other staff<br />Challenges<br />Ambulatory Practice<br />Vets<br />
  31. 31. How does this impact others?<br />Patient<br />Client<br />Veterinarian (non owner)<br />Other staff(support staff, other technicians)<br />Practice owner<br />
  32. 32. Impact on MPES<br />Quicker billing<br />Better collections<br />Fewer missed items<br />Better customer compliance<br />Better customer relationships<br />
  33. 33. The bottom line<br />Happy techs = happy clinic<br />Less turnover<br /> $30,000<br />Institutional memory<br />Happier clients with familiar techs<br />
  34. 34. Making your case<br />$300,000 ave full time vet<br />Decrease missed billing 5%= $15,000<br />decrease AR = 2 hours/week $2000<br />Less turnover = $30,000<br />Increased efficiencies of 10% = 30,000<br />Total benefit of $77,000<br />
  35. 35. Key points<br />Self analysis<br />Practice analysis<br />Have a plan<br />Communicate your ideas<br />Flexibility within your plan<br />Be realistic<br />Re-evaluate and reassess frequently<br />
  36. 36. Tech Tasks<br />Client education initiatives<br />Laboratory duties: blood work, fecals, PRP and IRAP processing, plate and culture swabs, semen evaluation<br />TPR<br />Vaccinations<br />Artificial Insemination<br />Stallion Semen Collection<br />Radiography<br />Nutrition<br />Dentistry<br />Place catheters<br />Monitor anesthesia in field surgery situations<br />Shockwave Therapy<br />Laser Therapy<br />Bandage Change <br />Administer Medications<br />Digital Pictures & Video<br />Gait analysis<br />
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  40. 40. Future opportunities<br />Fewer vets want to do equine<br />Enhanced tech specialization<br />Tech practitioners<br />
  41. 41. Questions?<br />
  42. 42. Contact Us<br /><br /><br />YouTube/mpequine<br /><br />Twitter<br />MckeePownall<br />McKeePownallES<br />MelissaMckeedvm<br /><br />