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SALONE D’IMPRESA
     18 maggio 2012
    Coinvolgimento e
motivazione nei processi di
      cambiamento
●MARELLI GROUP ORGANIZATION


                               Melrose Plc

                              MARELLI GROUP
                             HQ Arzignano - Italy




                                                Marelli - Sales HQ       Marelli - Italian Branches
                                                Arzignano - Italy         Milan, Florence - Italy
      Marelli Motori
     Arzignano - Italy
                                              Marelli Central Europe        Marelli Asia Pacific
                                                 Elze - Germany            Shah Alam - Malaysia


                                                            SALES, SERVICES
    OPERATIONS
                                                           AND DISTRIBUTION

                                                    Marelli UK                 Marelli USA
Marelli Manufacturing Asia                      Loughborough - UK         Harrodsburg - Kentucky
  Shah Alam - Malaysia

                                             Marelli El. Machinines SA   Marelli Spain Repr. Office
                                              Gauteng – South Africa        Barcelona - Spain
PRODUCTS AND BRANDS
●
●Facts and Figures: Marelli Motori at a Glance

●   Core business: design & manufacturing of Electric Motors and Alternators
●   The largest Italian manufacturer of electric rotating machines
●   Qualify: quality ISO 9001, environmental ISO 14001
●   Qualify: health and safety OHSAS 18001, Lean Enterprise Club
●   Markets: Marine-Navy, O&G, Industrial, Energy and Hydropower
●   Approval for manufacturing of O&G and Marine/Defense products
●   Power rating from fractional kW to 9MVA in low, medium and high voltage
●   Aftermarket Service available worldwide
●Facts and Figures: Year 2011


●   Production Capacity (average):

     ●   130.000 motors, 20.000 generators
     ●   3GW+ delivered power/year
TURNOVER BY PRODUCT LINE YEAR 2011
●
TURNOVER BY MARKETS YEAR 2011
●
●Facts and Figures: Growth


●   Sales doubled since 2005
SALES & MARKETING – INTERNATIONAL MARKET REFERENCES
●




                                                      9
SALES & MARKETING – ITALIAN MARKET REFERENCES
●




                                                10
●QUALITY AND CERTIFICATION

INTEGRATED MANAGEMENT SYSTEM ENVIRONMENT, H&S AND QUALITY
AWARDS AND ANNIVERSARY
●




              Marelli Motori has received the prestigious award “Rolls-
              Royce Marine Supplier of the Year 2010” as a key
              supplier of electric motors and generators for the marine
              sector.




              Within the CPO Global forum (June 2011), the most
              important yearly meeting on purchasing best practice,
              MarelliMotori has been awarded the “CPO Italian
              Award” in the category “best purchasing organisation”.




              Marelli Motori celebrated the 120th anniversary of its
              foundation.
●News




                 “The Living Ocean and Coast”
   “Preservation and Sustainable Development of the Ocean and Coast”
                      “New Resources Technology”
                       “Creative Marine Activities”




Marelli Motori proud sponsor of the “Expo 2012 Yeosu Korea”
●   NEWS




1953 - Giannino Marzotto           Anni ‘50 - Turboalternatore 370 MVA

               TWO GREAT TRADITIONAL BACKGROUNDS
  Marelli Motori proud sponsor of the “1000 Miglia” race
ADVERTISING CAMPAIGNS
●
●EXHIBITIONS AND CONFERENCES YEAR 2011


EXHIBITIONS (18)                                         MONTH

MME - MIDDLE EAST ELECTRICITY (Dubai - UAE)             February

AOG - AUSTRALASIAN OIL&GAS EXPO (Perth - Australia)     February

MARINE PROPULSION CONFERENCE (London - UK)               March

AUW - AFRICAN UTILITY WEEK (Cape Town - South Africa)    March

ELCOM UKRAINE (Kiev- Ukraine)                             April

POWER-GEN EUROPE (Milan - Italy)                          June

HYDROVISION INTERNATIONAL (Sacramento - USA)              June

APEMEC (Santiago - Chile)                                 June

MIOGE (Moscow - Russia)                                   June

OFFSHORE EUROPE (Aberdeen - Scotland)                   September

IGEM (Kuala Lumpur - Malaysia)                          September

PROJECT IRAQ (Erbil - Iraq)                             September

HYDROPOWER AFRICA (Johannesburg - South Africa)         September

OGI - Oil & GAS INDONESIA (Jakarta - Indonesia)         September

POWER+WATER ME (Abu Dhabi - UAE)                         October

HYDRO (Prague - Czech Republic)                          October

AGEX (Lubuan - Malaysia)                                November

EUROPORT (Rotterdam - The Netherlands)                  November
●Marelli Motori Factories and Headquarter

              Arzignano – Italy                            Shah Alam – Malaysia




Total Area: 160.000 m²                   5x    Total Area:    8.640 m²
Total covered Area:      53.000 m²             Total covered Area:       7.360 m²
comprising of:                                 comprising of:
• Shopfloor              43.000 m²             • Shopfloor               6.720 m²
• Offices                3.300 m²              • Offices                 1.300 m²
• Other                  6.700 m²
Global Presence - Overseas Offices
              ●




                           GREAT BRITAIN     CENTRAL EUROPE
                           Loughborough      Elze


                                               HEADQUARTER
                                   SPAIN
       USA                     Barcelona
Harrodsburg




                                                              ASIA PACIFIC
                                                               Shah Alam



                                      SOUTH AFRICA
                                       Johannesburg
BUSINESS AREA
              ●




HYDROPOWER - MARINE - OIL & GAS - ENERGY - INDUSTRIAL
●Green Power Solutions


Do we really live in a green world??
How can we reduce consumption and make best use of renewable energy sources?




KEY WORLD ENERGY STATISTICS: IEA, Y2010



                        “Eco Friendly” products, materials and design
                       (Biocompatible lubricants, noise reduction, etc.)
                             Still on a voluntary basis. For now….
●Innovative Green Power Solutions – Tidal Generation

Tidal Generation Limited (TGL) is at the forefront in the design, development and
manufacture of tidal stream turbines for the capture and conversion of tidal energy to
electrical power. Underwater revolving tidal turbine feeding VS induction generator.




              Rolls Royce has awarded Marelli Motori as
               the “Supplier of the Year 2010 - Marine
                               sector”.
●High Performance Hydro Generator


P = 3700 kVA
n = 1000 rpm rated speed
Overspeed = 1900 rpm =1.9 x n




3.5 m

20 t


                                                               Radial load

                                                     Torque, Speed
                                        Axial load
High Performance Hydro Generator
                ●




 N - end shield static calculation




                              Axial deflection

Calculation comparison with a previous case
study where FEM calculation were validated by
test.
Aircraft Carrier Main Generator During Assembly
●
Structural Born Noise
●
3d Model for System FEM Verifications
●
Genset C25:33L9A: from 3D Model to….
●
Performance Testing and Design Validation
●
●Oil and Gas Industries


The European Directive 94/9/EC, better known as ATEX, defines the minimum health and safety
requirements for apparatus intended for use in potentially dangerous environments. The directive
is adopted by the European Union (EU) to facilitate free trade in the EU of products to which the
Directive applies. Guide lines recently modified to better define the responsibilities of both the
actual manufacturer and appointed certifying body survey.


 Application of harmonized specific standards
 EC-type examination of products from a notified body
 Manufacture of the product under a quality management system
“Where” ATEX Motors are Necessary
●
●PRODUCT RANGE - GENERATORS




SYNCHRONOUS GENERATORS         ASYNCHRONOUS & SYNCHRONOUS
                                  HYDROPOWER GENERATORS
     L.V. Range from
     15 to 5.000 kVA             L.V. & M.V. & H.V. Range from
  M.V. & H.V. Range from                100 to 6.000 kVA
    400 to 9.000 kVA
PRODUCT RANGE - MOTORS
         ●




 TOTALLY ENCLOSED                     TOTALLY ENCLOSED
FAN COOLED MOTORS                 WATER to AIR COOLED MOTORS
          (TEFC)                             (TEWAC)
    L.V. Range from                      L.V. Range from
  0,12 to 1.600 kW                       90 to 6.400 kW
M.V. & H.V. Range from               M.V. & H.V. Range from
   200 to 1.300 kW                      150 to 5.000 kW
●PRODUCT RANGE - MOTORS




  WATER JACKET                     EXPLOSION PROOF
COOLED MOTORS                            MOTORS
        (IP55)                            - ATEX -
  L.V. Range from                    L.V. Range from
 230 to 3.200 kW                     0,18 to 560 kW
 M.V. Range up to                   M.V. Range from
     2.000 kW                        110 to 350 kW
Lean Thinking
                ●




What is Lean?

Lean thinking is the quickest and most effective
method to support the Company to successfully
react to Market change and requests.

Why we need to change?

●Market change fast
●Worldwide competition is increasing

●A susteneable business requests profitability
●Lean Path




                                                          Model
                                              TO BE
                                 Management
                           People
                   Tools
                                                      Performance
                                      Doing


               AS IS

                                      Time


Lean Quality
The Lean House
                                        ●




                                                       Profit
                                                   Competitiveness
                                                   Competitivness
                                                    Satisfaction

                   JUST IN TIME                   PEOPLE INVOLVEMENT            QUALITY FIRST



               Capacity and levelling             Safety and Ergonomics         Quality assurance

                  Continuous flow                 Flexibility and Motivation
                                                   Respect of the Standards
                        Pull
                                                                                Quality Methods
                                                   Continuous Improvement
                     Takt Time
                                                    Process and Results
                 Frequent Deliveries
                                                          Do not judge              Six Sigma
                   Line concept                           Do not blame


               TEAM WORK                    5S   STANDARD            MUDA ELIMINATION           TPM
                                                  STABILITY

Lean Quality
●  Marelli Lean Journey Milestones




          Start     Value Stream     First projects Visible Planning   First events and
                                                                          start of 5S      5s in the
                     Workshop           kick off      on the first                                   Production KPI VSM supply    II phase    Start of
                                                                            project        officies
                                                    special project                                                   chain        A new      MARELLI
                                                                                                                                 beginning   FORMULA




         July.’08    Oct..’08       Nov.’08         Dec. ‘08             Feb. ‘09         Oct..’09      Dec. ‘09    Jul. ‘10     Apr. ‘11    Jul. ‘11




           •5 improvement               •The new method is         • 5S: specific          5S in the Offices,        The VSM method is
           project and other            tested on a new            training to people      starting from HR          used to map a value
           kaizen actions               project related to a       and creation of         and Purchasing            stream including
           defined with the             new product.               pilot areas             Dept.                     the Suppliers.
           help of external
           specialists




Lean Quality
Visible Planning
●
Visual management
●
Visible management
               ●




Lean Quality
Lean Quality
Story boards
●
Value stream mapping in the Supply chain
●
5
4




    PROCESSO GESTIONE ORDINE
      PRODOTTI CUSTOMIZZATI
5
5




    E’ STATA EFFETTUATA UNA VALUE STREAM ANALYSIS
         (AS IS) SUL PROCESSO DI GESTIONE ORDINE
                   PRODOTTI CUSTOMIZZATI

                PERSONE COINVOLTE:
              RESPONSABILI DI FUNZIONE
               OPERATORI DI PROCESSO

                      METODO:
               VALUE STREAM MAPPING
             INCONTRI DI 2 ORE CIASCUNO
5
6   VALUE STREAM MAP
5
7   VALUE STREAM MAP (2)




                SONO STATI INDIVIDUATI DEI PUNTI CRITICI
                CHE RICHIEDONO UN INTERVENTO ORGANIZZATIVO
                O DI PROCESSO O DI RISORSE
KEY PERFORMANCE INDICATORS




 1. L.T. = LEAD TIME EVASIONE ORDINE




2. Indice di Flusso = tempo di attraversamento / tempo a valore
5
9   PUNTI CRITICI E PROPOSTE DI MIGLIORAMENTO (1)




      ●DISSEMINAZIONE TRA LE PERSONE CHIAVE nel processo oggetto
      di analisi di cultura Lean attraverso attività di formazione gestita
      internamente, finalizzata alla focalizzazione di ciascuno sulla riduzione
      del Lead Time sin dall’elaborazione del primo TO BE (trainer GA)

      ● INDIVIDUAZIONE DI PROCESS OWNER DI MICRO PROCESSI
      (per evitare che troppi responsabili di sottofasi siano in realtà
      deresponsabilizzati sul risultato finale). Es. sottoprocesso di conferma
      dell’ordine al Cliente

      ● ISTITUZIONALIZZAZIONE DEL RUOLO DI PROGRAM MANAGER
      (ricerca completata – inserimento entro 1 marzo 2012) con chiarezza e
      condivisione delle responsabilità nei termini di bilanciamento delle
      risorse e dei tempi
6
0   PUNTI CRITICI E PROPOSTE DI MIGLIORAMENTO (2)




       ●ISTITUZIONALIZZAZIONE DEL RUOLO DI PROJECT MANAGER
       con conseguente condivisione dell'impatto organizzativo di tal ruolo:
       Responsabilità sui costi, tempi e qualità del prodotto/progetto affidato;
       interfaccia con il Cliente (da definire modalità con la Direzione Vendite e
       Marketing). Utilizzo di risorse di tutti gli Enti coinvolti compatibilmente
       con il carico previsto dal Program Manager. Compito dei Direttori di
       Area assieme alle Dir. Q, Dir HR, Dir IT: Garantire per quantità e qualità
       delle risorse (umane e strumentali) e la disponibilità ed il mantenimento
       del migliore livello possibile di know-how aziendale (adeguato alle
       richieste del mercato)

       ●RIGHTSIZING DELLE RISORSE UMANE E CREAZIONE OVVERO
       AUMENTO DELLE POLIVALENZE e conseguente bilanciamento delle
       attività all'interno dell'area tecnica. Es. numero complessivo di persone
       ed intensificazione dell'interscambio competenze e carichi di lavoro tra
       progettazione elettrica e meccanica
6
1   PUNTI CRITICI E PROPOSTE DI MIGLIORAMENTO (3)




       ●DEPLOYMENT DELLE COMPETENZE TECNICHE DI BASE nelle
       OSO dando priorità a quelle con struttura organizzativa di adeguate
       dimensioni (CE, AP) attraverso corsi di formazione presso le loro sedi
       con cadenza semestrale (per le altre OSO, corso c/o HQ. Traniners:
       personale di Marelli Motori di area tecnica e market development)

       ●ATTIVAZIONE DI VINCOLI INFORMATICI nell’inserimento dell’ordine
       riguardo dati bloccanti la progettazione. (la forzatura del sistema in caso
       di necessità può essere fatta ma deve risultare come forzatura e non
       come prassi)

       ●INTENSIFICAZIONE DEL DEPLOYMENT DI METODI                               E
       STRUMENTI già disponibili e tuttavia non utilizzati (es. RFQ)
6
2   ALTRI INTERVENTI DI SUPPORTO ALLO SVILUPPO




      ● INTRODUZIONE DELL'INDICE DI FLUSSO (globale e di
      sottoprocesso) quale KPI che misuri l'effettiva efficienza ed efficacia
      delle variazioni organizzative e di processo attuate (ipotesi di suo
      utilizzo nel caso di retribuzione variabile quale strumento di
      compensation).


      ● ELIMINAZIONE DI ALTRI MUDA (sprechi) individuati attraverso la
      Value Stream Mapping con interventi il piu' possibile “quick-win” (con
      utilizzo di strumenti e metodi quali la “settimana kaizen”, l'A3 etc.). I cui
      gruppi di lavoro dovranno essere guidati dal process owner del
      sottoprocesso di riferimento

      ● DEFINIZIONE DI “TO BE” SUCCESSIVI per ottenere il
      miglioramento degli indici collegati con il risultato aziendale
– People involvement ( Training, Award, Union involvement)

           – Problem solving: the A3 method

           – Service: involving of After Market Dept.

           – Lean Office

      CRITERIONS
           – Method
           – Teamwork
           – Creativity

Lean Quality
Case Study # 4 - Lean
●

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DECIMO SALONE D'IMPRESA Paolo Buratto

  • 1. SALONE D’IMPRESA 18 maggio 2012 Coinvolgimento e motivazione nei processi di cambiamento
  • 2. ●MARELLI GROUP ORGANIZATION Melrose Plc MARELLI GROUP HQ Arzignano - Italy Marelli - Sales HQ Marelli - Italian Branches Arzignano - Italy Milan, Florence - Italy Marelli Motori Arzignano - Italy Marelli Central Europe Marelli Asia Pacific Elze - Germany Shah Alam - Malaysia SALES, SERVICES OPERATIONS AND DISTRIBUTION Marelli UK Marelli USA Marelli Manufacturing Asia Loughborough - UK Harrodsburg - Kentucky Shah Alam - Malaysia Marelli El. Machinines SA Marelli Spain Repr. Office Gauteng – South Africa Barcelona - Spain
  • 4. ●Facts and Figures: Marelli Motori at a Glance ● Core business: design & manufacturing of Electric Motors and Alternators ● The largest Italian manufacturer of electric rotating machines ● Qualify: quality ISO 9001, environmental ISO 14001 ● Qualify: health and safety OHSAS 18001, Lean Enterprise Club ● Markets: Marine-Navy, O&G, Industrial, Energy and Hydropower ● Approval for manufacturing of O&G and Marine/Defense products ● Power rating from fractional kW to 9MVA in low, medium and high voltage ● Aftermarket Service available worldwide
  • 5. ●Facts and Figures: Year 2011 ● Production Capacity (average): ● 130.000 motors, 20.000 generators ● 3GW+ delivered power/year
  • 6. TURNOVER BY PRODUCT LINE YEAR 2011 ●
  • 7. TURNOVER BY MARKETS YEAR 2011 ●
  • 8. ●Facts and Figures: Growth ● Sales doubled since 2005
  • 9. SALES & MARKETING – INTERNATIONAL MARKET REFERENCES ● 9
  • 10. SALES & MARKETING – ITALIAN MARKET REFERENCES ● 10
  • 11. ●QUALITY AND CERTIFICATION INTEGRATED MANAGEMENT SYSTEM ENVIRONMENT, H&S AND QUALITY
  • 12. AWARDS AND ANNIVERSARY ● Marelli Motori has received the prestigious award “Rolls- Royce Marine Supplier of the Year 2010” as a key supplier of electric motors and generators for the marine sector. Within the CPO Global forum (June 2011), the most important yearly meeting on purchasing best practice, MarelliMotori has been awarded the “CPO Italian Award” in the category “best purchasing organisation”. Marelli Motori celebrated the 120th anniversary of its foundation.
  • 13. ●News “The Living Ocean and Coast” “Preservation and Sustainable Development of the Ocean and Coast” “New Resources Technology” “Creative Marine Activities” Marelli Motori proud sponsor of the “Expo 2012 Yeosu Korea”
  • 14. NEWS 1953 - Giannino Marzotto Anni ‘50 - Turboalternatore 370 MVA TWO GREAT TRADITIONAL BACKGROUNDS Marelli Motori proud sponsor of the “1000 Miglia” race
  • 16. ●EXHIBITIONS AND CONFERENCES YEAR 2011 EXHIBITIONS (18) MONTH MME - MIDDLE EAST ELECTRICITY (Dubai - UAE) February AOG - AUSTRALASIAN OIL&GAS EXPO (Perth - Australia) February MARINE PROPULSION CONFERENCE (London - UK) March AUW - AFRICAN UTILITY WEEK (Cape Town - South Africa) March ELCOM UKRAINE (Kiev- Ukraine) April POWER-GEN EUROPE (Milan - Italy) June HYDROVISION INTERNATIONAL (Sacramento - USA) June APEMEC (Santiago - Chile) June MIOGE (Moscow - Russia) June OFFSHORE EUROPE (Aberdeen - Scotland) September IGEM (Kuala Lumpur - Malaysia) September PROJECT IRAQ (Erbil - Iraq) September HYDROPOWER AFRICA (Johannesburg - South Africa) September OGI - Oil & GAS INDONESIA (Jakarta - Indonesia) September POWER+WATER ME (Abu Dhabi - UAE) October HYDRO (Prague - Czech Republic) October AGEX (Lubuan - Malaysia) November EUROPORT (Rotterdam - The Netherlands) November
  • 17. ●Marelli Motori Factories and Headquarter Arzignano – Italy Shah Alam – Malaysia Total Area: 160.000 m² 5x Total Area: 8.640 m² Total covered Area: 53.000 m² Total covered Area: 7.360 m² comprising of: comprising of: • Shopfloor 43.000 m² • Shopfloor 6.720 m² • Offices 3.300 m² • Offices 1.300 m² • Other 6.700 m²
  • 18. Global Presence - Overseas Offices ● GREAT BRITAIN CENTRAL EUROPE Loughborough Elze HEADQUARTER SPAIN USA Barcelona Harrodsburg ASIA PACIFIC Shah Alam SOUTH AFRICA Johannesburg
  • 19. BUSINESS AREA ● HYDROPOWER - MARINE - OIL & GAS - ENERGY - INDUSTRIAL
  • 20. ●Green Power Solutions Do we really live in a green world?? How can we reduce consumption and make best use of renewable energy sources? KEY WORLD ENERGY STATISTICS: IEA, Y2010 “Eco Friendly” products, materials and design (Biocompatible lubricants, noise reduction, etc.) Still on a voluntary basis. For now….
  • 21. ●Innovative Green Power Solutions – Tidal Generation Tidal Generation Limited (TGL) is at the forefront in the design, development and manufacture of tidal stream turbines for the capture and conversion of tidal energy to electrical power. Underwater revolving tidal turbine feeding VS induction generator. Rolls Royce has awarded Marelli Motori as the “Supplier of the Year 2010 - Marine sector”.
  • 22. ●High Performance Hydro Generator P = 3700 kVA n = 1000 rpm rated speed Overspeed = 1900 rpm =1.9 x n 3.5 m 20 t Radial load Torque, Speed Axial load
  • 23. High Performance Hydro Generator ● N - end shield static calculation Axial deflection Calculation comparison with a previous case study where FEM calculation were validated by test.
  • 24. Aircraft Carrier Main Generator During Assembly ●
  • 26. 3d Model for System FEM Verifications ●
  • 27. Genset C25:33L9A: from 3D Model to…. ●
  • 28. Performance Testing and Design Validation ●
  • 29. ●Oil and Gas Industries The European Directive 94/9/EC, better known as ATEX, defines the minimum health and safety requirements for apparatus intended for use in potentially dangerous environments. The directive is adopted by the European Union (EU) to facilitate free trade in the EU of products to which the Directive applies. Guide lines recently modified to better define the responsibilities of both the actual manufacturer and appointed certifying body survey.  Application of harmonized specific standards  EC-type examination of products from a notified body  Manufacture of the product under a quality management system
  • 30. “Where” ATEX Motors are Necessary ●
  • 31. ●PRODUCT RANGE - GENERATORS SYNCHRONOUS GENERATORS ASYNCHRONOUS & SYNCHRONOUS HYDROPOWER GENERATORS L.V. Range from 15 to 5.000 kVA L.V. & M.V. & H.V. Range from M.V. & H.V. Range from 100 to 6.000 kVA 400 to 9.000 kVA
  • 32. PRODUCT RANGE - MOTORS ● TOTALLY ENCLOSED TOTALLY ENCLOSED FAN COOLED MOTORS WATER to AIR COOLED MOTORS (TEFC) (TEWAC) L.V. Range from L.V. Range from 0,12 to 1.600 kW 90 to 6.400 kW M.V. & H.V. Range from M.V. & H.V. Range from 200 to 1.300 kW 150 to 5.000 kW
  • 33. ●PRODUCT RANGE - MOTORS WATER JACKET EXPLOSION PROOF COOLED MOTORS MOTORS (IP55) - ATEX - L.V. Range from L.V. Range from 230 to 3.200 kW 0,18 to 560 kW M.V. Range up to M.V. Range from 2.000 kW 110 to 350 kW
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  • 35. Lean Thinking ● What is Lean? Lean thinking is the quickest and most effective method to support the Company to successfully react to Market change and requests. Why we need to change? ●Market change fast ●Worldwide competition is increasing ●A susteneable business requests profitability
  • 36. ●Lean Path Model TO BE Management People Tools Performance Doing AS IS Time Lean Quality
  • 37. The Lean House ● Profit Competitiveness Competitivness Satisfaction JUST IN TIME PEOPLE INVOLVEMENT QUALITY FIRST Capacity and levelling Safety and Ergonomics Quality assurance Continuous flow Flexibility and Motivation Respect of the Standards Pull Quality Methods Continuous Improvement Takt Time Process and Results Frequent Deliveries Do not judge Six Sigma Line concept Do not blame TEAM WORK 5S STANDARD MUDA ELIMINATION TPM STABILITY Lean Quality
  • 38. ● Marelli Lean Journey Milestones Start Value Stream First projects Visible Planning First events and start of 5S 5s in the Workshop kick off on the first Production KPI VSM supply II phase Start of project officies special project chain A new MARELLI beginning FORMULA July.’08 Oct..’08 Nov.’08 Dec. ‘08 Feb. ‘09 Oct..’09 Dec. ‘09 Jul. ‘10 Apr. ‘11 Jul. ‘11 •5 improvement •The new method is • 5S: specific 5S in the Offices, The VSM method is project and other tested on a new training to people starting from HR used to map a value kaizen actions project related to a and creation of and Purchasing stream including defined with the new product. pilot areas Dept. the Suppliers. help of external specialists Lean Quality
  • 41. Visible management ● Lean Quality
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  • 50. Value stream mapping in the Supply chain ●
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  • 54. 5 4 PROCESSO GESTIONE ORDINE PRODOTTI CUSTOMIZZATI
  • 55. 5 5 E’ STATA EFFETTUATA UNA VALUE STREAM ANALYSIS (AS IS) SUL PROCESSO DI GESTIONE ORDINE PRODOTTI CUSTOMIZZATI PERSONE COINVOLTE: RESPONSABILI DI FUNZIONE OPERATORI DI PROCESSO METODO: VALUE STREAM MAPPING INCONTRI DI 2 ORE CIASCUNO
  • 56. 5 6 VALUE STREAM MAP
  • 57. 5 7 VALUE STREAM MAP (2) SONO STATI INDIVIDUATI DEI PUNTI CRITICI CHE RICHIEDONO UN INTERVENTO ORGANIZZATIVO O DI PROCESSO O DI RISORSE
  • 58. KEY PERFORMANCE INDICATORS 1. L.T. = LEAD TIME EVASIONE ORDINE 2. Indice di Flusso = tempo di attraversamento / tempo a valore
  • 59. 5 9 PUNTI CRITICI E PROPOSTE DI MIGLIORAMENTO (1) ●DISSEMINAZIONE TRA LE PERSONE CHIAVE nel processo oggetto di analisi di cultura Lean attraverso attività di formazione gestita internamente, finalizzata alla focalizzazione di ciascuno sulla riduzione del Lead Time sin dall’elaborazione del primo TO BE (trainer GA) ● INDIVIDUAZIONE DI PROCESS OWNER DI MICRO PROCESSI (per evitare che troppi responsabili di sottofasi siano in realtà deresponsabilizzati sul risultato finale). Es. sottoprocesso di conferma dell’ordine al Cliente ● ISTITUZIONALIZZAZIONE DEL RUOLO DI PROGRAM MANAGER (ricerca completata – inserimento entro 1 marzo 2012) con chiarezza e condivisione delle responsabilità nei termini di bilanciamento delle risorse e dei tempi
  • 60. 6 0 PUNTI CRITICI E PROPOSTE DI MIGLIORAMENTO (2) ●ISTITUZIONALIZZAZIONE DEL RUOLO DI PROJECT MANAGER con conseguente condivisione dell'impatto organizzativo di tal ruolo: Responsabilità sui costi, tempi e qualità del prodotto/progetto affidato; interfaccia con il Cliente (da definire modalità con la Direzione Vendite e Marketing). Utilizzo di risorse di tutti gli Enti coinvolti compatibilmente con il carico previsto dal Program Manager. Compito dei Direttori di Area assieme alle Dir. Q, Dir HR, Dir IT: Garantire per quantità e qualità delle risorse (umane e strumentali) e la disponibilità ed il mantenimento del migliore livello possibile di know-how aziendale (adeguato alle richieste del mercato) ●RIGHTSIZING DELLE RISORSE UMANE E CREAZIONE OVVERO AUMENTO DELLE POLIVALENZE e conseguente bilanciamento delle attività all'interno dell'area tecnica. Es. numero complessivo di persone ed intensificazione dell'interscambio competenze e carichi di lavoro tra progettazione elettrica e meccanica
  • 61. 6 1 PUNTI CRITICI E PROPOSTE DI MIGLIORAMENTO (3) ●DEPLOYMENT DELLE COMPETENZE TECNICHE DI BASE nelle OSO dando priorità a quelle con struttura organizzativa di adeguate dimensioni (CE, AP) attraverso corsi di formazione presso le loro sedi con cadenza semestrale (per le altre OSO, corso c/o HQ. Traniners: personale di Marelli Motori di area tecnica e market development) ●ATTIVAZIONE DI VINCOLI INFORMATICI nell’inserimento dell’ordine riguardo dati bloccanti la progettazione. (la forzatura del sistema in caso di necessità può essere fatta ma deve risultare come forzatura e non come prassi) ●INTENSIFICAZIONE DEL DEPLOYMENT DI METODI E STRUMENTI già disponibili e tuttavia non utilizzati (es. RFQ)
  • 62. 6 2 ALTRI INTERVENTI DI SUPPORTO ALLO SVILUPPO ● INTRODUZIONE DELL'INDICE DI FLUSSO (globale e di sottoprocesso) quale KPI che misuri l'effettiva efficienza ed efficacia delle variazioni organizzative e di processo attuate (ipotesi di suo utilizzo nel caso di retribuzione variabile quale strumento di compensation). ● ELIMINAZIONE DI ALTRI MUDA (sprechi) individuati attraverso la Value Stream Mapping con interventi il piu' possibile “quick-win” (con utilizzo di strumenti e metodi quali la “settimana kaizen”, l'A3 etc.). I cui gruppi di lavoro dovranno essere guidati dal process owner del sottoprocesso di riferimento ● DEFINIZIONE DI “TO BE” SUCCESSIVI per ottenere il miglioramento degli indici collegati con il risultato aziendale
  • 63. – People involvement ( Training, Award, Union involvement) – Problem solving: the A3 method – Service: involving of After Market Dept. – Lean Office CRITERIONS – Method – Teamwork – Creativity Lean Quality
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  • 66. Case Study # 4 - Lean ●