Presentation to DeAnza College to learn about CCC Confer for tutoring. 2013

1. Welcome
ONLINE TUTORING PROGRAM

2. WHY CHOOSE CCC CONFER FOR ONLINE TUTORING?
 IT ALLOWS YOU TO REACH MORE STUDENTS
 IT’S EASY TO LEARN, EASY TO USE
 IT’S ALWAYS AVAILABLE
 IT’S FULLY ‘STOCKED’ - USE JUST HAT YOU NEED
 IT PROVIDES THE OPPORTUNITY TO CREATE ‘GO TO’
ARCHIVE RESOURCES

3. 5/6/2013 3
 BEGIN A SESSION
 SHARE CONTENT
 RECORD
 RESOURCES

4. 5/6/2013 4
 ROOM OVERVIEW
 CLOSED CAPTIONS
 COMMUNICATION TOOLS
 THE SIDE PANEL: MODERATOR & PARTICIPANTS A.K.A STUDENTS
 RECORD

5.  TEST BEFORE YOU JOIN YOUR FIRST CCC CONFER MEETING
 TEST FROM LINK ON MEETINGS TAB OR SUPPORT TAB

6. 5/6/2013 6
 ROOM OVERVIEW
 CLOSED CAPTIONS
 COMMUNICATION TOOLS
 THE SIDE PANEL: MODERATOR & PARTICIPANTS A.K.A STUDENTS
 RECORD

7. WHITEBOARD – CONTENT DISPLAY AREA
SIDE PANEL
PRIMARY FEATURE – FUNCTION ICONS

8.  INCLUDE HEARING IMPAIRED STUDENTS WITH CLOSED CAPTIONS
 REQUEST AT LEAST 48 HOURS IN ADVANCE
 AVAILABLE MONDAY – SATURDAY, 7:00 AM – 10:00 PM
 SEND REQUEST TO CLIENTSERVICES@CCCCONFER.ORG
 INCLUDE THE ROOM NAME
 DATE NEEDED
 START AND END TIME

9.  CAPTIONER ADDS ICON TO THE SESSION
 CLICK THE ICON TO VIEW CLOSED-CAPTIONING WINDOW
 OPTIONS TO ADJUST BACKGROUND AND FONT

10. 1. Plug in your headset
2. Click
3. It’s your turn!
HANDS-FREE!
 USE A VOIP HEADSET
 USE AN INTERNAL OR EXTERNAL MIC
 USE A SPEAKERPHONE
BUILT IN ECHO CANCELLATION

11. 1 - RUN THE AUDIO SETUP WIZARD
2 - CLICK THE TALK BUTTON
MIC APPEARS WHEN YOU CLICK TALK

12. 1 SELECT MIC CHOICE
2 SELECT SPEAKER
CHOICE
3 ALLOW MORE THAN
1 PERSON TO KEEP
THE TALK BUTTON
OPEN
1
2
3

13. TOLL-FREE NUMBER
 ASSIGNED TO EACH ROOM
 WHEN TUTOR OR STUDENT CANNOT USE VOIP
 USE CELL OR LAND LINE TELEPHONE

14. CONNECT WITH AN IPAD, IPHONE OR IPOD
MOBILE ACCESS TO LIVE SESSIONS FOR STUDENTS
 DOWNLOAD THE BLACKBOARD COLLABORATE APP FROM THE APP STORE.
 LEARN MORE AT WWW.CCCONFER.ORG SUPPORT PAGE > QUICK REFERENCE GUIDES

15. STEP 1
CONNECT THE SESSION TO THE
TELECONFERENCE…
STEP 2
START/RESUME RECORDER
STEP 3
PAUSE/STOP RECORDER
Note: not required in a
VOIP only conference
NOTE: PLAYBACK TABLE IS PROVIDED FOR EACH TUTORING ROOM.

16. ENTER YOUR MESSAGE & SEND
CHAT TO THE ROOM
 VIEWED BY EVERYONE
 SAVES TO THE ARCHIVES
ANNOUNCEMENTS
 CHAT IN A POP-UP

17. 5/6/2013 17
 WHITEBOARD
 APPLICATION SHARING
 TIMER
 FILE TRANSFER

18. 1 2 3
1 - ADD A NEW WHITEBOARD SCREEN
2 - DELETE A SLIDE OR ADDED WHITEBOARD SCREEN
3 - INCREASE / DECREASE WHITEBOARD SCREEN SIZE

19. STOP USE OF A WRITING TOOL
GRAB AND MOVE OBJECTS
CHOOSE A WHITEBOARD POINTER
SELECT AND PEN OR HIGHLIGHTER
ENTER TEXT
DRAW CLOSED RECTANGLES/CIRCLES
DRAW OPEN RECTANGLES/CIRCLE
DRAW A STRAIGHT LINE
DESKTOP SCREEN CAPTURE
BACKGROUNDS OR CLIP ART

20. USING A TABLET PC?
 CLICK ON THE ARROW
 USE THE STYLUS TO WRITE ON THE TABLET
 APPEARS ON THE CCC CONFER WHITEBOARD

21. WHO CAN SHARE THEIR DESKTOP AND DOCUMENTS?
MODERATOR APPLICATION SHARING
PERMISSION IS THE DEFAULT SETTING.
GIVE A STUDENT PERMISSION TO SHARE THEIR
COMPUTER: CLICK THE DROP-DOWN NEXT TO
THEIR NAME, SELECT APPLICATION SHARING.

22. SHARE YOUR DESKTOP
 ANY DESKTOP PROGRAM
 ANY COMPUTER LOCATION
 WEBSITES WITH PASSWORDS

23. STUDENTS VIEW EVERYTHING INSIDE THE COLORED FRAME

24.  CLICK TO DROP THE SIDE PANEL TO THE TASK BAR
 OR, GRAB A BLACK SQUARE AND PULL TO THE RIGHT AND REFRAME THE VIEW
 CLICK CONFER ICON ON TASK BAR TO BRING BACK THE SIDE PANEL

25. SHARE APPLICATIONS
 ONE OR MORE APPLICATIONS
 BROWSERS FOR WEBSITES
WITH PASSWORDS

26. STUDENTS VIEW EVERYTHING INSIDE THE COLORED FRAME
TIP 1:
SIZE THE APP < FULL SCREEN BEFORE SHARING
TIP 2:
DOUBLE CLICK APP TITLE BAR TO FIT WHITEBOARD

27. 1 2 3
 APPSHARE CONTROLS
1 - STOP SHARING
2 - PAUSE SHARING
3 - SNAPSHOT TO THE WHITEBOARD

28. STEP 1 - SELECT A PERSON & CLICK THE DROP DOWN MENU
STEP 2 - CHOOSE ‘GIVE CONTROL OF SHARED APPLICATIONS’
STEP 3 - CHOOSE ‘TAKE AWAY CONTROL OF SHARED APPLICATIONS’

29. SELECT TIMER
OPTIONS

30. 1 2 3 4 5
1 – SEND A FILE TO STUDENTS
2 - SEND A WEBSITE FILE
3 - SAVE A FILE
4 - DELETE A FILE FROM THE LIBRARY
5 - PROMPT STUDENTS TO SAVE THE FILE
NOTE: 10 MB LIMIT

31. 5/6/2013 31
LIVE SUPPORT
 CCC CONFER CLIENT SERVICES
 MONDAY – FRIDAY 8:00 AM – 4:00 PM
 760-744-1150 EXT 1537, 1554 OR 1542
 E-MAIL: CLIENTSERVICES@CCCCONFER.ORG
TRAINING CENTER
 RECORDED TRAINING
 PRACTICE ROOMS
 FEATURES
SUPPORT
 TECHNICAL SUPPORT
 QUICK REFERENCE GUIDES
 FEATURES