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Resource Discovery

             A Bournemouth Perspective


                        David Ball


www.bournemouth.ac.uk
FONDA




www.bournemouth.ac.uk           3
Honda??




www.bournemouth.ac.uk             4
Disruptive Technologies

• Sustaining technologies
      • Improve performance of existing
        products
• Disruptive technologies
      • Under-perform existing products (good
        enough)
      • Different features attractive to fringe
        customers
      • Cheaper, simpler, smaller, easier to use
www.bournemouth.ac.uk                              5
Honda – the Lifestyle




www.bournemouth.ac.uk                   6
The Case of Kodak

• Cheap analogue cameras; revenue
  from consumables
• Invested in digital imaging
  research, but did not change from
  analogue
• Missed possibilities of ICT:
     • Desktops and broadband enable mass
         digital market and put user in control
     http://video.google.com/videoplay?docid=-
         8727757053656542237#
www.bournemouth.ac.uk                             7
Lessons for the Library

• Attraction of empowerment
• Technological landscape
      • Digital camera
• Dangers of developing products/tools
  beyond what the user needs
      • The Good Enough
      • The Immediately Available
      • Google Search, Wikipedia
www.bournemouth.ac.uk                    8
A day in the life of Alice and Higgins




www.bournemouth.ac.uk                       9
What did the Follett Group
                    miss?

•   Remarkably little
•   Above campus
•   Collaboration
•   VLE?




www.bournemouth.ac.uk                  10
Bournemouth’s Technology

• Clunky (and expensive)
      • Blackboard (no separate learning repository)
      • Talis
      • CLA licence
• Not so clunky
      •   EBSCO [knowledge base]
      •   EBSCO resource discovery
      •   Chat
      •   BigBlueButton
• No ERMS
www.bournemouth.ac.uk                                  11
Bournemouth e-usage
Facts

• >80,000 e-journals and report series (393
  print only/149 print + online);
• >90,000 e-books;
• 78% of resources expenditure is on e-
  resources;
• 2010-11 - 962,980 COUNTER JR1 article
  requests (10% increase on 2009-10);
• 2010-11 – 2,020,577 COUNTER BR2 book
  section requests (50% increase on 2009-
  10).
www.bournemouth.ac.uk                         13
Facts 2

Sept-Feb 2010/11 vs. Sept-Feb 2011/12:
• User sessions on Discovery tool up 91%;
• Abstracts viewed on Discovery tool up 121%;
• Counter JR1 article requests fulfilled via Discovery
  tool up 108%;
• Links out to full text from Discovery tool (using
  Link resolver or custom links) up 241%;
• Linking to items in the Library catalogue from
  Discovery tool up 124%;
• Linking to items in the Institutional Repository
  from Discovery tool up 65%
•
www.bournemouth.ac.uk                                    14
Lessons

• Resource discovery tools drive usage
      • Of subscriptions, OA, institutionally
        produced resources
• Use of intermediaries (agents)
• Integration into VLE, and business
  systems
• Legacy systems (LMS) – how to
  manage them out?
www.bournemouth.ac.uk                           15
The Library: a Disruptive or
          Sustaining Technology

•   Users in control
•   What do users use?
•   Cheap and simple
•   Is it immediately available?

• Is it good enough?

www.bournemouth.ac.uk                  16
Questions?


www.bournemouth.ac.uk           17

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Resource Discovery - a Bournemouth Perspective

  • 1. Resource Discovery A Bournemouth Perspective David Ball www.bournemouth.ac.uk
  • 2.
  • 5. Disruptive Technologies • Sustaining technologies • Improve performance of existing products • Disruptive technologies • Under-perform existing products (good enough) • Different features attractive to fringe customers • Cheaper, simpler, smaller, easier to use www.bournemouth.ac.uk 5
  • 6. Honda – the Lifestyle www.bournemouth.ac.uk 6
  • 7. The Case of Kodak • Cheap analogue cameras; revenue from consumables • Invested in digital imaging research, but did not change from analogue • Missed possibilities of ICT: • Desktops and broadband enable mass digital market and put user in control http://video.google.com/videoplay?docid=- 8727757053656542237# www.bournemouth.ac.uk 7
  • 8. Lessons for the Library • Attraction of empowerment • Technological landscape • Digital camera • Dangers of developing products/tools beyond what the user needs • The Good Enough • The Immediately Available • Google Search, Wikipedia www.bournemouth.ac.uk 8
  • 9. A day in the life of Alice and Higgins www.bournemouth.ac.uk 9
  • 10. What did the Follett Group miss? • Remarkably little • Above campus • Collaboration • VLE? www.bournemouth.ac.uk 10
  • 11. Bournemouth’s Technology • Clunky (and expensive) • Blackboard (no separate learning repository) • Talis • CLA licence • Not so clunky • EBSCO [knowledge base] • EBSCO resource discovery • Chat • BigBlueButton • No ERMS www.bournemouth.ac.uk 11
  • 13. Facts • >80,000 e-journals and report series (393 print only/149 print + online); • >90,000 e-books; • 78% of resources expenditure is on e- resources; • 2010-11 - 962,980 COUNTER JR1 article requests (10% increase on 2009-10); • 2010-11 – 2,020,577 COUNTER BR2 book section requests (50% increase on 2009- 10). www.bournemouth.ac.uk 13
  • 14. Facts 2 Sept-Feb 2010/11 vs. Sept-Feb 2011/12: • User sessions on Discovery tool up 91%; • Abstracts viewed on Discovery tool up 121%; • Counter JR1 article requests fulfilled via Discovery tool up 108%; • Links out to full text from Discovery tool (using Link resolver or custom links) up 241%; • Linking to items in the Library catalogue from Discovery tool up 124%; • Linking to items in the Institutional Repository from Discovery tool up 65% • www.bournemouth.ac.uk 14
  • 15. Lessons • Resource discovery tools drive usage • Of subscriptions, OA, institutionally produced resources • Use of intermediaries (agents) • Integration into VLE, and business systems • Legacy systems (LMS) – how to manage them out? www.bournemouth.ac.uk 15
  • 16. The Library: a Disruptive or Sustaining Technology • Users in control • What do users use? • Cheap and simple • Is it immediately available? • Is it good enough? www.bournemouth.ac.uk 16