1) The document describes LinkedIn's use of data-driven reserve prices in their social advertising auctions to optimize revenue and auction health.
2) A scalable regression model is used to predict bidder valuations and derive individualized reserve prices, while also establishing campaign-level reserve prices based on percentiles.
3) Experiments show the new system increased demand, reduced prices in emerging markets, and modestly improved metrics like bids and revenue in developed markets while decreasing advertiser churn.
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outline
What Is a Price?
Customer Perceptions of Value
Company and Product Costs
Other Internal and External Considerations Affecting Price Decisions
Customer Value-based pricing uses the buyers’ perceptions of value, not the sellers’ cost, as the key to pricing. Price is considered before the marketing program is set.
Value-based pricing is customer driven
Cost-based pricing is product driven
New-Product Pricing Strategies
Product Mix Pricing Strategies
Price Adjustment Strategies
Price Changes
Market-skimming pricing is a strategy with high initial prices to “skim” revenue layers from the market
Product quality and image must support the price
Buyers must want the product at the price
Costs of producing the product in small volume should not cancel the advantage of higher prices
Competitors should not be able to enter the market easily
Market-penetration pricing sets a low initial price in order to penetrate the market quickly and deeply to attract a large number of buyers quickly to gain market share
Price-sensitive market
Inverse relationship of production and distribution cost to sales growth
Low prices must keep competition out of the market
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New-Product Development Strategy
New-Product Development Process
Managing New-Product Development
Product Life-Cycle Strategies
Additional Product and Service Considerations
Acquisition refers to the buying of a whole company, a patent, or a license to produce someone else’s product
New product development refers to original products, product improvements, product modifications, and new brands developed from the firm’s own research and development
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Pricing Understanding and Capturing Customer Value - MarketingFaHaD .H. NooR
outline
What Is a Price?
Customer Perceptions of Value
Company and Product Costs
Other Internal and External Considerations Affecting Price Decisions
Customer Value-based pricing uses the buyers’ perceptions of value, not the sellers’ cost, as the key to pricing. Price is considered before the marketing program is set.
Value-based pricing is customer driven
Cost-based pricing is product driven
New-Product Pricing Strategies
Product Mix Pricing Strategies
Price Adjustment Strategies
Price Changes
Market-skimming pricing is a strategy with high initial prices to “skim” revenue layers from the market
Product quality and image must support the price
Buyers must want the product at the price
Costs of producing the product in small volume should not cancel the advantage of higher prices
Competitors should not be able to enter the market easily
Market-penetration pricing sets a low initial price in order to penetrate the market quickly and deeply to attract a large number of buyers quickly to gain market share
Price-sensitive market
Inverse relationship of production and distribution cost to sales growth
Low prices must keep competition out of the market
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New-Product Development Strategy
New-Product Development Process
Managing New-Product Development
Product Life-Cycle Strategies
Additional Product and Service Considerations
Acquisition refers to the buying of a whole company, a patent, or a license to produce someone else’s product
New product development refers to original products, product improvements, product modifications, and new brands developed from the firm’s own research and development
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How does Yelp decide which relevant business or service to show you as an ad within 10s of milliseconds of your visit? What are the criteria and metrics by which we measure success of our ad serving system?
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Data-Driven Reserve Prices for Social Advertising Auctions at LinkedIn
1. Data-Driven Reserve Prices for Social
Advertising Auctions at LinkedIn
Tingting Cui Lijun Peng David Pardoe Kun Liu Deepak Kumar Deepak Agarwal
Relevance @ LinkedIn
KDD 2017
3. LinkedIn Sponsored Content (SC)
• LinkedIn news feeds consist
of both organic updates and
sponsored content (SC)
• The number of SC LinkedIn
can show to members is
limited
• Different positions have
different desirability
• Auctions: allocating positions
5. How Sponsored Content Auction Works
Advertisers
Geo: US
Title:
SWE
Skill: Java
…
QWB(1)
QWB(2)
QWB(3)
…
B1
B2
…
R
User
Advertiser — Ad
GSP
Auction
Targeting Serving
6. What & Why Reserve Price
• What is reserve price
• The minimum bid to enter auction
• The minimum price to pay
• Why reserve price
• Protect valuable inventory and optimize revenue
• Too high - advertisers are discouraged from participating in
auctions, resulting in low sell-through rate and revenue
• Too low - poor price support in lack of competition
7. Why Reserve Price for Sponsored Content
• Goal: scalable data-driven reserve price system
• Data-driven – Rate card based reserve prices were used when
LinkedIn first launched SC, which does not reflect market dynamics
now
• Pricing support – Protect valuable LinkedIn inventory, especially in
regional markets with low liquidity
• Scalable - The scale of LinkedIn’s social advertising imposes
significant challenges in designing an effective system to compute &
serve reserve prices
500+M
Members
200+M
Monthly Active
Members
100+M
Daily Ad Requests
8. This Talk
• A scalable regression model which predicts the distribution of
bidders’ valuations to derive revenue maximizing reserve price at
the user level
• A novel mechanism that produces the segment-level reserve price
considering the trade-off between our revenue and advertisers’
satisfaction
• Field experiments from emerging and developed markets show
that reserve prices improve revenue metrics and auction health
11. Reserve Price Optimization
• Assumptions
1. Advertiser valuation distribution is known to LinkedIn and advertisers
2. Advertiser valuation distribution is log normal
3. Advertisers bid their true valuation
• Click probability declines more dramatically by position
• Advertisers have an incentive to bid their true valuation
• The revenue optimizing reserve price 𝑟∗
(Myerson 1981)
• 𝑟∗ = 1 − 𝐹(𝑟∗) /𝑓(𝑟∗) , where 𝐹 and 𝑓 are CDF/PDF of valuation
distribution
12. Fitting Valuation Distribution
• Fit valuation distribution for a user via linear regression
• Fit log of valuations (𝑉) against users’ profile attributes (𝑋) via linear
regression
log 𝑉 = 𝑋 𝑇 𝛽 + 𝜀, 𝜀~𝑁(0, Σ).
𝑋: a user-by-attribute binary matrix indicating the absence/presence
of profile attributes for a user.
• Following the assumption that bids (𝐵) are asymptotically equal to
valuations
𝛽 = 𝑋 𝑇 𝑋 + 𝜆𝐼 −1 𝑋 𝑇 log 𝐵 .
• Fit separate regression models for different geographic markets to
reflect different market dynamics
13. User-Level Reserve Prices
• Run optimization at user level
• Indivisible and mutually exclusive unit
• Linear regression model to predict valuation distribution for each
• Numerically solve 𝑟∗
= 1 − 𝐹(𝑟∗
) /𝑓(𝑟∗
) for each user with fitted
𝐹 and 𝑓 to find the optimal reserve price
14. Campaign-Level Reserve Prices
• Serve at campaign level
• Easy to communicate with advertisers
• Regulate bidding behavior
• Discourage cherry-picking
• Campaign-level reserve price: quantile of member-level reserve
prices
• The reserve price for a campaign targeting a user segment 𝑆 :
𝑟𝑠 = sup 𝑟 > 0|Pr 𝑅 𝑆 ≤ 𝑟 ≤ 𝑝 ,
0 < 𝑝 < 1 is the quantile of choice
16. Engineering Implementation
• Challenge – Scale of LinkedIn’s user base and ads business
• Component - Offline Hadoop pipeline + online web service
Offline Hadoop Pipeline Online Web Service
• Read the latest member profile and ad
auction logs
• Fit the bidder valuation distributions &
compute user-level reserve prices
• Store the optimal reserve price for each user
in Pinot, a realtime distributed OLAP
datastore, which is used at LinkedIn to deliver
scalable real time analytics with low latency
• Ad server calls Pinot store to retrieve campaign
level floor price at serving time
• Campaigns with bid below the reserve price for
the visiting member are removed from the
auction
• The remaining campaigns are charged by
Max(second price cost, campaign level floor
price)
17. Architecture of Reserve Price System
Auc%on Log
Linear
Regression
User Level Reserve
Price
User
Dimension
Aggregator
Real-%me
distributed
OLAP data
store
Campaign Level
Reserve Price
Adver%ser Campaign
Create/Update
Requests
Campaign
Reserve Price
Online Campaign ServiceOffline Data Pipeline
User Profile
19. Experiment in Emerging Markets
• Emerging markets where sell-through-rates are relatively low
• Compared against the legacy rate-card based approach
• Results
• Lower reserve prices: 20-60% drop depending on geographic
market
• Significant increase in demand: the percent of auctions with at
least one participant increased by 30-60%
• Positive revenue impact: the increased demand quickly made
up for the lower price
20. Results from Emerging Markets
Figure 1: Percentage of auctions with at least one participant in emerging
markets, normalized so the starting value is 1.0.
21. Experiment in Developed Markets
• Developed markets where sell-through-rates are relatively high
• Report results from CPC campaigns targeting the US market only
• Stratified sampling to balance advertiser’s type and remove outlier
campaigns
• Revenue-related metrics - direct revenue impact
• +1.7% lift in median bid, +2.2% lift in median CPC for campaigns
bidding above reserve prices
• Advertiser-centric metrics – advertiser experience
• +17% reduction in churn rate, mainly attributed to campaigns
bidding at the reserve price, as they now tend to submit more
realistic bids => more likely to win in auctions and stay active
22. Results from Developed Markets
Campaign group
Increase in median
bid
Increase in median
revenue per click
Bid at reserve price 36.0% 36.0%
Bid above reserve
price
1.7% 2.2%
Campaign group Abandonment rate Churn rate
New campaigns
per advertiser
Treatment 1.03 0.83 1.07
Control 1.0 1.0 1.0
Table 1: Changes in median bid and revenue per click, treatment v.s.
control.
Table 2: Advertiser-Centric Metrics, normalized so that the control group always have values
of 1.0.
23. Future Work
• Address Overestimation
• Valuation is overestimated, as valuation below existing floors are not
observed
• Overestimation is more severe if auction is thinner
• Current heuristic approach - Apply a discount factor depending on
sell-through rates of different regional markets given the trade-off
between revenue and efficiency
• Future - Improve the estimation of bidders’ valuations
25. Online Social Advertising
• Distinct features of social advertising
• Rich user profile – work experience, industry,
skill, interests, education…
• More effective targeting – users are usually
required to log in, “I know what you did last
night”
26. Generalized Second Price Auction
• Auction Mechanism
• Generalized first price (GFP)
• Vickrey–Clarke–Groves (VCG)
• Generalized second price (GSP)
• GSP: widely used in industry & less susceptible to gaming
• Ads are ranked by their quality-weighted bids
• The price that an advertiser pays for a click is determined by the next
highest bid (the minimum necessary to retain its position)
• If there are fewer advertisers than slots, the last advertiser pays a reserve
price 𝑟
The update stream of a user contains content generated by the user’s network connections, the groups the user belongs to, the companies the user follows, etc.
Advertisers specify member segments of target
Member profile attributes (geo, title, skill, …)
Advertisers submit bids in their own choice of cost types
Ads are rank ordered by quality-weighted bids
Price is determined by the next highest bid and quality scores (generalized second price auction)
When LinkedIn launched its social advertising product Sponsored Content (SC) in 2013, segment-specific reserve prices were introduced in the auction. This rate card determined reserve prices for different geographic regions with additional markups for other profile attributes such as seniority, title, and industry. The SC market dynamics then evolved significantly, and the rate-card-based reserve prices became obsolete. Also, the scale of LinkedIn’s social advertising imposes significant challenges in designing an effective system to compute and serve reserve prices. This motivated our development of a scalable data-driven approach to set reserve prices.
We report on field experiments showing substantial increase in the sell-through rate from the emerging markets (e.g., Latin America), significantly higher bids and revenue per click (+36% lift for bids at floor and +2% lift for bids above floor) from the developed markets (e.g., United States), and great reduction in advertiser churn rates.
(1) Necessary for Myerson’s reserve price to hold
(2) We follow Ostrovsky and Schwarz’s assumption that the valuation distribution is log-normal. We observe for most campaigns, log-normal distributions are a reasonable fit
(3) Click probability declines more dramatically by position since LinkedIn only allows one ad per page in the update stream. Advertisers bid their true valuation. The observed bid distribution is a good representation of advertiser valuation.
The observed bid distribution for a user is a good representation of advertiser valuation, which we use directly to derive the optimal reserve price.
The problem of optimizing reserve prices boils down to fitting the valuation distribution
Modeling parameters such as the shrinkage parameters and the sampling rates
𝜆 is the shrinkage parameter of the Ridge regression
Build a custom regression solver running on Hadoop clusters given the scale
R-square values of different geographic models range between 0.7 and 0.85
Easy to communicate: a social advertising campaign usually targets a segment consisting of thousands or millions of users, making it difficult to publish reserve prices for all targeted users
𝑅 𝑆 : a random variable that denotes the reserve price for a randomly selected user in segment 𝑆,
More than 500 million users, each having up to several million profile features
Pinot’s storage scalability and query optimization mechanism allows us to compute campaign level reserve prices very quickly (within 10 ms on average), ensuring a smooth advertiser experience.
e.g., Asia and Latin America
e.g., US and Canada
Median revenue metrics: since the campaign bid distributions are heavy-tailed.
Significant lift in bids and revenue per click
Abandonment rate - measuring how many campaign creation attempts are abandoned out of all attempts;
New campaigns created per advertiser, the average number of campaigns created by an advertiser in a given period;
Churn rate, which measures how many campaigns become inactive out of all previously active campaigns.
We notice that advertisers did NOT abandon the campaign creation process much more often (a 3% increase in the treatment group) despite the substantial increase in reserve prices.
We consider the reduction in churn rate to be a great improvement in advertiser experience, especially for small and inexperienced advertisers.