Darren Landry has over 24 years of experience in the IT field, specializing in areas like project management, instructional design, multimedia, and courseware authoring. He has worked as a corporate advisor, technical support specialist, and courseware author. His experience includes advising various firms globally, providing technical support for web hosting companies, and creating tele-education materials for colleges. He is currently seeking new prospects and is open to continuing his IT career.
Taming fiefdoms: Collaboration, content and complex stakeholdersSally Bagshaw
CSForum Melbourne, October 2016. Transcript at: http://www.webcontentstrategy.com.au/taming-fiefdoms-collaboration-content-and-complex-stakeholders/
As content strategists, our work often involves trying to change the way an organisation does something—whether it’s by way of a new website, updates to navigation, a content review, or even implementing a governance model.
And at the heart of change are people. Some who will be excited and ready to embrace what you’re doing, and some who will be harder to engage as they become protective of their patch of turf. Competing priorities, battles over budget, and plain old internal politics can be tough to manage, especially if you’ve got a project to deliver.
This presentation looks at practical ways you can collaborate with complex stakeholders on your next content project. It will discuss different warning signs to keep your eye out for that could disrupt your plans, as well as offer tips for gathering stakeholder requirements, obtaining constructive input, and techniques for aligning different business groups to share a common vision.
These slides support a one day workshop designed to help community development workers help meet the needs of community groups
Please contact me for details of how it can be delivered in your area [UK-wide]
Taming fiefdoms: Collaboration, content and complex stakeholdersSally Bagshaw
CSForum Melbourne, October 2016. Transcript at: http://www.webcontentstrategy.com.au/taming-fiefdoms-collaboration-content-and-complex-stakeholders/
As content strategists, our work often involves trying to change the way an organisation does something—whether it’s by way of a new website, updates to navigation, a content review, or even implementing a governance model.
And at the heart of change are people. Some who will be excited and ready to embrace what you’re doing, and some who will be harder to engage as they become protective of their patch of turf. Competing priorities, battles over budget, and plain old internal politics can be tough to manage, especially if you’ve got a project to deliver.
This presentation looks at practical ways you can collaborate with complex stakeholders on your next content project. It will discuss different warning signs to keep your eye out for that could disrupt your plans, as well as offer tips for gathering stakeholder requirements, obtaining constructive input, and techniques for aligning different business groups to share a common vision.
These slides support a one day workshop designed to help community development workers help meet the needs of community groups
Please contact me for details of how it can be delivered in your area [UK-wide]
7 principles of good intranet governanceMark Morrell
Recently I spoke at Intranatverk about some key governance principles that are common to successful intranets. Book cover - Digital success or digital disastersI took this subject from my book 'Digital success or digital disaster?' which a practical, experience-based approach to growing and managing a successful intranet.
The purpose of a governance framework is to ensure that you balance business needs with the user experience. An effective governance framework is essential for a well-managed intranet. It can be the deciding factor between a good user experience, greatly valued, and a poor user experience with little benefit. Every intranet is different depending on the size, type, and culture of the organisation it supports. However, there are some key governance principles that are common to their success.
Know your organisation
Define the scope
Put people first
Use all resources
Compare and benchmark
Do what you say you will do
Keep it legal
These principles for good governance are not like a menu that you choose which items to have and leave others alone. You need to follow all of these to build a strong foundation to improve your intranet and implement your strategy. Think about how you build a house with the foundations, walls, floors, windows, doors and finally the roof. It would not make sense for you to have windows, doors, and a roof only. The same applies to your governance framework.
this presentationa is all about dell company
it has company intoduction, mission and vission, product, career areas, tagline, fun at work, selection process, about the job and key client.
Presentation 1: Web 2.0 - Leading Applications in Government
Presenters:
Eric Bristow - Senior Manager, Deloitte Consulting
Doug Shoupp – Principal, Deloitte Consulting
My sCool Server Brochure - Portrait layoutShrenik Bhura
A brief introduction to Recherche Tech and our flagship product, the My sCool Server - Linux powered teaching solution.
Recherche Tech, with its My sCool Server offering aims to usher in a socioeconomic revolution by making computer literacy and therefore digital inclusion affordable and achievable across the social strata.
My sCool Server is a device, primarily for school labs, that makes all computers in the wired network usable and useful instantly.
It is the next generation in computing and learning convenience. It has been custom built and packaged, keeping in mind the challenges faced by schools and students in the ever evolving, fast-paced literary landscape.
It is an optimised combination of hardware and software built upon proven technologies that our core team has command over for more than 20 man years.
Herein are some of the advantages that the MSS presents to its users:
A1 No knowledge of installing, configuring, or updating Linux required. The teaching process can start immediately in conjunction with the textbook content.
A2 Broadcast lessons to each student's desk. Close monitoring, one-to-one communication and attention to every student's progress is possible.
A3 Extends lifespan of existing systems. Save on power and AMC. Channelise funds to infrastructure and training activities.
A4 Now buy many more end user systems for the same budget. Laboratories can be re-laid to accommodate more machines.
A5 Helps create live copies of the Linux OS and applications to practice the lessons at home and explore Linux completely.
A6 Requires no installation of any additional modules or purchasing custom client hardware from a particular vendor.
A7 An integrated platform to host training web-content offline. No internet required to access 5000+ world-class audio-visual resources.
A8 Restore the MSS to its fully functional state with a few button presses without complicated re-installation or re-configuration steps.
A9 No limitations of users who can use the MSS. Delivering high productivity and promoting creativity is the only mission.
A10 Teacher can work in Windows OS and yet simultaneously monitor the students over the Linux environment.
A11 The technologies comprising the product are proven the world across. Recherche team has 20+ man years of open source solutioning expertise.
A12 Internet is rapidly reaching to each corner of the country. MSS is designed to meet the future needs of secure internet access and sharing.
To know more, visit http://www.myscoolserver.com .
Amira Saleh, M.S. has five years of research experience in the lab and behind the computer working on carcinogen risk assessment, characterization of novel bacterium and isolating coal solubilizing agents plus twenty years managing and service provider in information technology ranging from designing and supporting networks, infosec, telecom, web services, help desk and server support to teaching.
Seasoned professional with over a decade of experience in Information Technologies with emphasis in written technical communications, layout and design using current software technology. Results-driven, proactive approach to learning new technologies in order to deliver exemplary results. Extensive experience in leading and building cohesive and collaborative teams.
7 principles of good intranet governanceMark Morrell
Recently I spoke at Intranatverk about some key governance principles that are common to successful intranets. Book cover - Digital success or digital disastersI took this subject from my book 'Digital success or digital disaster?' which a practical, experience-based approach to growing and managing a successful intranet.
The purpose of a governance framework is to ensure that you balance business needs with the user experience. An effective governance framework is essential for a well-managed intranet. It can be the deciding factor between a good user experience, greatly valued, and a poor user experience with little benefit. Every intranet is different depending on the size, type, and culture of the organisation it supports. However, there are some key governance principles that are common to their success.
Know your organisation
Define the scope
Put people first
Use all resources
Compare and benchmark
Do what you say you will do
Keep it legal
These principles for good governance are not like a menu that you choose which items to have and leave others alone. You need to follow all of these to build a strong foundation to improve your intranet and implement your strategy. Think about how you build a house with the foundations, walls, floors, windows, doors and finally the roof. It would not make sense for you to have windows, doors, and a roof only. The same applies to your governance framework.
this presentationa is all about dell company
it has company intoduction, mission and vission, product, career areas, tagline, fun at work, selection process, about the job and key client.
Presentation 1: Web 2.0 - Leading Applications in Government
Presenters:
Eric Bristow - Senior Manager, Deloitte Consulting
Doug Shoupp – Principal, Deloitte Consulting
My sCool Server Brochure - Portrait layoutShrenik Bhura
A brief introduction to Recherche Tech and our flagship product, the My sCool Server - Linux powered teaching solution.
Recherche Tech, with its My sCool Server offering aims to usher in a socioeconomic revolution by making computer literacy and therefore digital inclusion affordable and achievable across the social strata.
My sCool Server is a device, primarily for school labs, that makes all computers in the wired network usable and useful instantly.
It is the next generation in computing and learning convenience. It has been custom built and packaged, keeping in mind the challenges faced by schools and students in the ever evolving, fast-paced literary landscape.
It is an optimised combination of hardware and software built upon proven technologies that our core team has command over for more than 20 man years.
Herein are some of the advantages that the MSS presents to its users:
A1 No knowledge of installing, configuring, or updating Linux required. The teaching process can start immediately in conjunction with the textbook content.
A2 Broadcast lessons to each student's desk. Close monitoring, one-to-one communication and attention to every student's progress is possible.
A3 Extends lifespan of existing systems. Save on power and AMC. Channelise funds to infrastructure and training activities.
A4 Now buy many more end user systems for the same budget. Laboratories can be re-laid to accommodate more machines.
A5 Helps create live copies of the Linux OS and applications to practice the lessons at home and explore Linux completely.
A6 Requires no installation of any additional modules or purchasing custom client hardware from a particular vendor.
A7 An integrated platform to host training web-content offline. No internet required to access 5000+ world-class audio-visual resources.
A8 Restore the MSS to its fully functional state with a few button presses without complicated re-installation or re-configuration steps.
A9 No limitations of users who can use the MSS. Delivering high productivity and promoting creativity is the only mission.
A10 Teacher can work in Windows OS and yet simultaneously monitor the students over the Linux environment.
A11 The technologies comprising the product are proven the world across. Recherche team has 20+ man years of open source solutioning expertise.
A12 Internet is rapidly reaching to each corner of the country. MSS is designed to meet the future needs of secure internet access and sharing.
To know more, visit http://www.myscoolserver.com .
Amira Saleh, M.S. has five years of research experience in the lab and behind the computer working on carcinogen risk assessment, characterization of novel bacterium and isolating coal solubilizing agents plus twenty years managing and service provider in information technology ranging from designing and supporting networks, infosec, telecom, web services, help desk and server support to teaching.
Seasoned professional with over a decade of experience in Information Technologies with emphasis in written technical communications, layout and design using current software technology. Results-driven, proactive approach to learning new technologies in order to deliver exemplary results. Extensive experience in leading and building cohesive and collaborative teams.
An IT Support Specialist is a professional who assists individuals and organizations in resolving technical issues related to computer software, hardware, networks, and systems. Their primary role involves providing technical support and troubleshooting assistance to end-users, with the ultimate goal of maintaining the smooth operation of technology infrastructure.
Here are some key responsibilities and skills commonly associated with an IT Support Specialist:
Responsibilities:
1. Responding to user inquiries and providing prompt technical support via various channels (phone, email, chat, or in-person)
2. Diagnosing and resolving hardware and software issues on desktops, laptops, printers, and other devices
3. Installing, configuring, and updating software applications and operating systems
4. Assisting in network setup, troubleshooting network connectivity, and resolving internet-related problems
5. Troubleshooting and resolving issues with email, file sharing, and other communication platforms
6. Conducting system backups and ensuring data integrity and security
7. Collaborating with other IT team members to escalate complex issues and collaborate on resolving them
8. Documenting solutions and maintaining knowledge bases and technical documentation for future reference
9. Educating users on basic computer operations, best practices, and security measures
Skills:
1. Strong technical knowledge of operating systems (Windows, macOS, Linux) and software applications
2. Proficiency with networking concepts, protocols, and troubleshooting tools
3. Knowledge of hardware components and the ability to diagnose and repair hardware issues
4. Experience in managing Active Directory, user accounts, and group policies
5. Familiarity with ticketing systems and remote support tools
6. Excellent problem-solving and analytical thinking skills
7. Effective communication and customer service skills to assist users of varying technical backgrounds
8. Ability to work independently and collaboratively in a team-oriented environment
9. Adaptability and willingness to learn new technologies and keep up with industry trends
Overall, an IT Support Specialist is responsible for ensuring that technology systems and equipment function seamlessly, providing reliable support to users, and contributing to the overall productivity and efficiency of an organization's IT infrastructure.
1. Page1
Darren Landry
Corporate Information Technology Consulting ; Project Management
darrenlandry@bellaliant.net
Summary
Over 24 years in Information Technology Field. I am keenly interested in continuing my I.T. career ensuring
industry standards are kept up to date for any corporation I assist in whichever role I play. I have many
specialties in said field from political advisement. Usually within science and technology to clientele interested
in North American markets. Industry market studies per regional inquiry ranging from data farms to cellular
infrastructures, to legal advisement. I feel I still have many years left as this industry is not a stale industry.
Always evolving to match customer expectations. Note: My technical training aside from self taught industry
topics would reside within Courseware Authoring and Project Management. I am open to new prospects. Lets
touch base.
Specialties
CBT - Computer Based Training MultiMedia - All Facets Project Management Instructional Design - All Facets
Experience
Corporate Advisor at Landry Consulting
July 1989 - Present (25 years 11 months)
Early CBT, Tel-Education Materials, Corporate Advisement for number of firms globally via consultations
and recommendations also operations of a number of remote server services across globe. Technical level
support. 24 Years is hard to condense. Contact me.
Senior Technical Support at Hostopia A Deluxe Company
July 2009 - December 2012 (3 years 6 months)
Fantastic fast paced web site hosting environment. Great people. Great Partners. Great Clients. Amazing
services for cost effective web site and email hosting for businesses.
1 recommendation available upon request
Senior Technical Support Shared Hosting at Hostopia
2008 - 2012 (4 years)
"Priority Partners" relations and technical support be it mail exchange servers, database recovery, domain
name servicing. Huge part is working with not just small to medium sized businesses but interactions to
correct issues as senior technical person to our corporate companies we host to. Many of whom are large
businesses such as Super Pages, Dex Web, Register.com and many more. Verbal interactions have been an
extremely gratifying experience to work hand and hand with colleges from said partners.
2. Page2
Senior Technical Support at ICT miramichi
January 1994 - January 1997 (3 years 1 month)
ISP Senior Technical Support
Courseware Author/Computer Aided Design at NBCC New Brunswick Community College
February 1990 - February 1993 (3 years 1 month)
Created Tele-Education Materials for both Heavy Equipment Repair "Block Release" as well as
Environmental "Air Quality" Tele-Education Courses. Had assistance from local instructors as subject
matter experts for Heavy Equipment Repair. Had to hire the one qualified Air Quality Expert In New
Brunswick to assist in the second course. Development of Front-End Analysis, Topical Analysis, Task
Analysis, Objective Writing, 2nd portion of development would entail Flow Charting, Story Boarding then
Implementations. Testing. Finalizations. Determine platform to build on.
Skills & Expertise
Instructional Design
Multimedia
Call Center
E-Learning
Project Management
Business Analysis
E-commerce
Vendor Management
Team Leadership
Process Improvement
Project Delivery
Technical Documentation
Troubleshooting
Web Analytics
Software Documentation
Training
Requirements Analysis
DNS
Windows Server
Team Management
Web Development
Cloud Computing
Call Centers
Education
IT College
Courseware Author/Multimedia, Instructional Design And Implementation/MultiMedia All Facets, 1988 - 2000
Activities and Societies: Keeping up with new trends and proceedures.
3. Page3
University of New Brunswick
Business, Management, Marketing, and Related Support Services
Honors and Awards
Some
Interests
Politics, Human Resource, Our own brand of social networking.
Organizations
Politically Active
Certifications
Courseware Authoring
NBCC (New Brunswick Community College)
Languages
English
Courses
Courseware Author/Computer Aided Design
NBCC New Brunswick Community College
Courseware Authoring
4. Page4
Darren Landry
Corporate Information Technology Consulting ; Project Management
darrenlandry@bellaliant.net
1 person has recommended Darren
"Darren comes highly recommended as a person that can be relied upon to deliver results. When SuperMedia
contracted Hostopia as one of our primary hosting and e-mail system's & support vendors they brought an
excellent team of web & IT experts to us. Darren was one of the stand outs in this group and his invaluable
knowledge of systems integration and Client support made working with him a pleasure. When my team at
SuperMedia needed to turn directly to our partner group at Hostopia, Darren was one of our primary go to
people. Darren will prove himself to be an asset for any company that has him as part of their team."
— Sean Lee, was Darren's client
Contact Darren on LinkedIn