1. Dani Matusevich
PERSONAL DETAILS
Cell Number: 050-9212159
Address: Tel-Aviv
Personal Status: Single
Date of Birth: 24th December 1987
Email: dangi21@icloud.com
EDUCATION & TRAINING
2009-2010 Diploma – John Bryce College
Webmaster
2000-2006 Makif Yehoud high school
Full matriculation (12 years)
PROFESSIONAL EXPERIENCE
2009-2013 Mendeli Street Hotel
2014-2016 Guest relation’s manager
 Building and developing strong relationships with both new and
old customers.
 Getting feedback from guests who are leaving and then drawing
conclusions from it.
 Being visible to both guests and staff at all times.
 Doing everything possible to maximize guest satisfaction.
 Continually developing all aspects of the Hotels Operations such
as the front office, reception, reservations, revenue, and
housekeeping departments.

2013-2014 Front desk assistant manager
 Managing and overseeing a team of 12 employees, starting from
basic hotel polices and threw learning the hotel system.
 Dealing with non-satisfied guests during the evening shifts.
 Working with the external channels of the hotel: opening and
closing rooms for sale, adjusting hotel information and updating
photos.

2. 2012-2013 Alma Hotel And Lounge
Front Desk Manager
 Having responsibility for the overall operation of the hotel.
 Also in charge of delivering results exceed guest satisfaction and
financial performance objectives.
 Administering and enforcing hotel policies and procedures.
2011-2012 Reception
 I had responsibility to oversee the function related to dealing
with guests on a daily basis.
 My job includes checking in and out guests and administration
tasks as well.
COMPUTER SKILLS
Office, Optima,Fidelio
LANGUAGES
Hebrew Excellent
English Excellent
Russian Good
MILITARY SERVICE
2006-2009
3 Years at “Givati” as a squad sergeant.