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ERGO	
  WORK	
  
ERGO	
  WORK	
  –	
  Joining	
  academia	
  and	
  business	
  for	
  new	
  opportunities	
  in	
  creating	
  
ERGOnomic	
  WORK	
  places	
  
	
  
	
  
RECOMMENDATIONS	
  TO	
  THE	
  SYSTEM	
  AND	
  
POLICY	
  MAKERS	
  
	
  
Work	
  package	
  7:	
  Exploitation	
  and	
  Sustainability	
  Plan	
  
Deliverable:	
  D43.	
  Recommendations	
  for	
  the	
  System	
  and	
  Policy	
  makers	
  
	
  
	
  
	
  
	
  
	
  
This	
  project	
  has	
  been	
  funded	
  with	
  support	
  from	
  the	
  European	
  Commission.	
  This	
  publication	
  [communication]	
  reflects	
  the	
  views	
  only	
  of	
  the	
  
author,	
  and	
  the	
  Commission	
  cannot	
  be	
  held	
  responsible	
  for	
  any	
  use	
  which	
  may	
  be	
  made	
  of	
  the	
  information	
  contained	
  therein.	
  
	
   	
  
Project	
  no.:	
  539892-­‐LLP-­‐1-­‐2013-­‐1-­‐SI-­‐ERASMUS-­‐EKA
Grant	
  Agreement	
  no.:	
  2013-­‐3750/001-­‐001
Project	
  Title:	
  ERGO	
  WORK	
  –	
  Joining	
  academia	
  and	
  business	
  for	
  new	
  opportunities	
  in	
  creating	
  ERGOnomic	
  
WORK	
  places
Programme:	
  Lifelong	
  Learning	
  Programme,	
  Erasmus
1	
  
	
  
1 DOCUMENT	
  CONTROL	
  
1.1 Document	
  history	
  
Date	
   Version	
   Change	
   Author	
  
16.01.2015	
   0.1	
   Initial	
  version	
   P10	
  
22.01.2015	
   0.2	
   Review	
  and	
  
comments	
  by	
  All	
  at	
  
meeting	
  in	
  
Salamanca	
  
P10	
  
+P1,	
  P2,	
  P4	
  
19.03.2015	
   0.3	
   Implementation	
  of	
  
suggested	
  changes	
  
P10	
  
1.5.2015	
   0.4	
   Review	
  and	
  
comments	
  by	
  the	
  
Coordinator	
  
P1	
  
1.6.2015	
   Final	
  EN	
  for	
  translations	
   Implementation	
  of	
  
coordinator’s	
  
suggestions	
  	
  
Author	
  P10	
  
15.6.2015	
   Final	
  draft	
  1	
  for	
  release	
  
	
  
Translations	
  into	
  SI,	
  
PL,	
  ES,	
  IT	
  
P1,	
  P4,	
  P8,	
  P9	
  
1.7.2015	
   0.6	
   Review	
  and	
  
comments	
  by	
  
EASPD	
  (P10)	
  
standing	
  
committee	
  	
  
EASPD	
  Standing	
  
Committee	
  for	
  
Employment	
  
5.7.2015	
   0.7	
   Evaluation	
  by	
  PMG	
  
&	
  Evaluator	
  	
  
PMG	
  (Project	
  
Management	
  
Group)	
  &	
  External	
  
evaluator	
  
10.7.2015	
   Final	
  EN	
   Implementation	
  of	
  
final	
  suggested	
  
changes	
  
Author	
  P10	
  
23.7.2015	
   Final	
  in	
  EN,	
  SI,	
  PL,	
  ES,	
  IT	
   Translation	
  of	
  
amendments	
  into	
  
SI,	
  PL,	
  ES,	
  IT	
  
P1,	
  P4,	
  P8,	
  P9	
  
	
  
1.2 Document	
  distribution	
  list	
  
All	
  members	
  of	
  ERGO	
  WORK	
  project	
  group	
  and	
  relevant	
  stakeholders.	
  
1.3 Document	
  location	
  
Latest	
  version	
  of	
  the	
  document	
  is	
  available	
  at:	
  DROPBOX,	
  ERGO	
  WORK	
  2013WP7_Sustainability	
  
D43_recommendations	
  to	
  the	
  system	
  and	
  policy	
  makers	
  
	
  
1.4 Document	
  privacy	
  
Project	
  team	
   The	
  Agency	
   Public	
  
yes	
   yes	
   yes	
  
	
   	
  
2	
  
	
  
1.5 Table	
  of	
  Contents	
  
	
  
1	
   Document	
  control	
  ...........................................................................................................................	
  1	
  
1.1	
   Document	
  history	
  ....................................................................................................................	
  1	
  
1.2	
   Document	
  distribution	
  list	
  ......................................................................................................	
  1	
  
1.3	
   Document	
  location	
  ..................................................................................................................	
  1	
  
1.4	
   Document	
  privacy	
  ...................................................................................................................	
  1	
  
1.5	
   Table	
  of	
  contents	
  .....................................................................................................................	
  2	
  
2	
   Introduction	
  ....................................................................................................................................	
  3	
  
3	
   ERGO	
  WORK	
  project	
  overview	
  ........................................................................................................	
  4	
  
4	
   Key	
  findings	
  of	
  ERGO	
  WORK	
  in-­‐depth	
  analysis	
  for	
  improving	
  curricula	
  ergonomics	
  ......................	
  4	
  
5	
   Key	
  factors	
  enabling	
  equal	
  employment	
  opportunities	
  and	
  quality	
  work	
  environment	
  for	
  persons	
  
with	
  disabilities	
  .......................................................................................................................................	
  5	
  
5.1	
   Disability	
  &	
  employment	
  .........................................................................................................	
  5	
  
5.2	
   Education	
  and	
  vocational	
  training	
  ...........................................................................................	
  6	
  
6	
   Recommendations	
  ..........................................................................................................................	
  6	
  
6.1	
   Recommendations	
  to	
  the	
  European	
  Commission	
  and	
  the	
  European	
  Parliament	
  ...................	
  7	
  
6.2.	
   Recommendations	
  to	
  the	
  national	
  authorities	
  in	
  the	
  piloting	
  countries	
  ................................	
  8	
  
7	
   Conclusions	
  ...................................................................................................................................	
  10	
  
8	
   ANNEX	
  I.	
  	
  	
  Summarized	
  recommendations	
  for	
  multidisciplinary	
  curriculum	
  ergonomics	
  ............	
  11	
  
9	
   LEGAL	
  DISCLAIMER	
  ........................................................................................................................	
  12	
  
	
  
	
   	
  
3	
  
	
  
2 INTRODUCTION	
  
Reducing	
   unemployment	
   is	
   one	
   the	
   main	
   priorities	
   set	
   by	
   the	
   European	
   Union’s	
   Europe	
   2020	
  
strategy.	
  In	
  order	
  to	
  achieve	
  smart,	
  inclusive	
  and	
  sustainable	
  growth,	
  it	
  will	
  be	
  necessary	
  to	
  facilitate	
  
the	
  participation	
  of	
  people	
  of	
  all	
  ages	
  and	
  skill	
  levels	
  in	
  the	
  labour	
  market.	
  It	
  is	
  important	
  to	
  note	
  that	
  
different	
  people	
  have	
  different	
  needs,	
  but	
  the	
  needs	
  of	
  some	
  groups	
  are	
  not	
  always	
  met	
  in	
  the	
  open	
  
labour	
  market.	
  In	
  order	
  to	
  avoid	
  the	
  social	
  exclusion	
  of	
  such	
  groups,	
  it	
  is	
  important	
  to	
  take	
  extra	
  
measures	
  to	
  accommodate	
  their	
  needs.	
  The	
  current	
  paper	
  looks	
  specifically	
  into	
  the	
  ways	
  in	
  which	
  
the	
  needs	
  of	
  workers	
  with	
  disabilities	
  can	
  be	
  met	
  in	
  the	
  context	
  of	
  workplace	
  ergonomics1
.	
  
	
  
If	
  we	
  take	
  into	
  account	
  that	
  people	
  are	
  all	
  different,	
  the	
  need	
  for	
  individual	
  ergonomic	
  support	
  in	
  the	
  
workplace	
  becomes	
  a	
  necessity.	
  Employees	
  carry	
  special	
  ergonomic	
  needs	
  due	
  to	
  their	
  disability,	
  age	
  
or	
  other	
  specific	
  personal	
  conditions.	
  The	
  aging	
  population	
  and	
  the	
  increasing	
  period	
  of	
  employment	
  
contribute	
  to	
  a	
  growing	
  number	
  of	
  employees	
  with	
  special	
  needs	
  either	
  with	
  special	
  visual,	
  hearing,	
  
physical	
  or	
  other	
  needs.	
  Holistic	
  ergonomic	
  approach	
  at	
  companies	
  supports	
  these	
  human	
  factors	
  
and	
  the	
  increasing	
  diversity	
  of	
  employees,	
  and	
  as	
  such	
  contributes	
  to	
  the	
  economic	
  efficiency	
  of	
  the	
  
company.	
  It	
  is	
  recognized	
  that	
  ergonomic	
  measures	
  minimize	
  absence	
  from	
  work	
  (less	
  injures,	
  less	
  
work	
  related	
  diseases),	
  and	
  increase	
  satisfaction	
  and	
  efficiency	
  of	
  employees.	
  Taking	
  all	
  these	
  into	
  
account,	
  intensive	
  campaigns	
  focused	
  on	
  decision	
  makers	
  inside	
  organisations/companies	
  need	
  to	
  be	
  
promoted,	
  supported	
  and	
  initiated.	
  
Based	
   on	
   the	
   findings	
   of	
   studies	
   conducted	
   as	
   part	
   of	
   the	
   European	
   Union-­‐funded	
   ERGO	
   WORK	
  
project,	
   namely	
   the	
   deliverables	
   “Recommendations	
   for	
   Multidisciplinary	
   Curriculum	
   Ergonomics”	
  
(Summary	
  of	
  these	
  recommendations	
  may	
  be	
  found	
  in	
  Annex	
  I)	
  and	
  “Report	
  on	
  In-­‐depth	
  Analysis,”	
  
this	
  paper	
  provides	
  a	
  list	
  of	
  recommendations	
  to	
  system	
  and	
  policy	
  makers	
  on	
  improving	
  workplace	
  
ergonomics	
   for	
   people	
   with	
   disabilities.	
   In	
   addition,	
   the	
   document	
   takes	
   into	
   account	
   in-­‐depth	
  
discussions	
   with	
   experts	
   from	
   the	
   Standing	
   Committees	
   on	
   Employment	
   and	
   Education	
   of	
   the	
  
European	
  Association	
  of	
  Service	
  Providers	
  for	
  People	
  with	
  Disabilities	
  (EASPD).	
  The	
  recommendations	
  
aim	
  to	
  provide	
  a	
  contribution	
  to	
  the	
  future	
  development	
  and	
  innovation	
  of	
  the	
  open	
  labour	
  market	
  
in	
   the	
   partner	
   countries	
   of	
   the	
   ERGO	
   WORK	
   project	
   and	
   throughout	
   the	
   European	
   Union.	
   In	
   the	
  
debate	
  about	
  disability,	
  quality	
  of	
  life	
  should	
  always	
  be	
  at	
  the	
  core	
  of	
  every	
  decision	
  regardless	
  of	
  the	
  
field.	
   It	
   is	
   of	
   utmost	
   importance	
   to	
   recognise	
   that	
   in	
   the	
   open	
   labour	
   market	
   every	
   person	
   has	
  
different	
  support	
  needs	
  and	
  different	
  goals	
  in	
  his	
  or	
  her	
  life	
  and	
  individual	
  choice	
  should	
  be	
  fostered	
  
and	
  respected	
  as	
  much	
  as	
  possible.	
  	
  
The	
   employment	
   of	
   people	
   with	
   disabilities	
   is	
   an	
   important	
   policy	
   topic	
   that	
   has	
   been	
   regularly	
  
brought	
  up	
  on	
  the	
  international	
  arena.	
  	
  
• The	
  Article	
  27	
  of	
  the	
  UN	
  Convention	
  on	
  the	
  Rights	
  of	
  Persons	
  with	
  Disabilities	
  (UNCRPD)	
  
recognizes	
  the	
  right	
  of	
  persons	
  with	
  disabilities	
  to	
  work,	
  on	
  an	
  equal	
  basis	
  with	
  others.	
  
• The	
  European	
  Commission	
  addresses	
  labour	
  market	
  issues	
  in	
  the	
  framework	
  of	
  the	
  European	
  
Semester	
   by	
   asking	
   Member	
   States	
   to	
   develop	
   additional	
   support	
   measures	
   for	
   the	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
1
	
  According	
  to	
  the	
  International	
  Ergonomics	
  Association,	
  ergonomics	
  is	
  “the	
  scientific	
  discipline	
  concerned	
  with	
  
the	
  understanding	
  of	
  interactions	
  among	
  humans	
  and	
  other	
  elements	
  of	
  a	
  (work)	
  system,	
  and	
  the	
  profession	
  
that	
  applies	
  theory,	
  principles,	
  data	
  and	
  methods	
  to	
  design	
  in	
  order	
  to	
  optimize	
  human	
  well	
  being	
  and	
  overall	
  
(work)	
  system	
  performance.”	
  
4	
  
	
  
unemployed;	
   in	
   particular	
   those	
   most	
   excluded	
   from	
   the	
   labour	
   market	
   (young	
   people,	
  
elderly,	
  disadvantaged	
  groups,	
  persons	
  with	
  disabilities).	
  European	
  Semester	
  is	
  a	
  governance	
  
instrument	
  that	
  aims	
  to	
  ensure	
  a	
  better	
  coordination	
  between	
  EU	
  Member	
  States	
  and	
  the	
  
European	
  Commission	
  to	
  successfully	
  achieve	
  the	
  EU’s	
  strategies	
  and	
  targets.	
  
• The	
  European	
  Disability	
  Strategy	
  (2010-­‐2020)	
  aims	
  to	
  improve	
  the	
  social	
  inclusion	
  and	
  well-­‐
being	
  of	
  people	
  with	
  disabilities	
  by	
  enabling	
  them	
  to	
  fully	
  exercise	
  their	
  rights.	
  
• The	
   Employment	
   Equality	
   Directive	
  2000/78/EC	
   fights	
   against	
   age	
   and	
   disability	
  
discrimination	
  in	
  employment.	
  
3 ERGO	
  WORK	
  PROJECT	
  OVERVIEW	
  
ERGO	
  WORK	
  –	
  Joining	
  academia	
  and	
  business	
  for	
  new	
  opportunities	
  in	
  creating	
  ERGOnomic	
  WORK	
  
places	
  is	
   a	
   European	
   project	
   launched	
   in	
   October	
   2013	
   under	
   the	
   Lifelong	
   Learning	
   Programme	
  
(Erasmus).	
   It	
   aims	
   to	
   improve	
   the	
   ergonomic	
   design	
   of	
   jobs	
   and	
   workplaces	
   for	
   people	
   with	
  
disabilities.	
   The	
   project	
   promotes	
   knowledge,	
   skills	
   and	
   “social	
   cohesion”	
   in	
   order	
   to	
   create	
  
reasonable	
  accommodation	
  at	
  work	
  for	
  all	
  employees,	
  including	
  people	
  with	
  disabilities.	
  A	
  total	
  of	
  10	
  
partners	
   from	
   six	
   countries	
   -­‐	
   Slovenia,	
   Poland,	
   United	
   Kingdom,	
   Italy,	
   Spain,	
   and	
   Belgium	
   –	
   are	
  
involved	
  in	
  ERGO	
  WORK.	
  
	
  
The	
   project	
   is	
   founded	
   on	
   the	
   view	
   that	
   the	
   labour	
   market	
   can	
   significantly	
   benefit	
   from	
   greater	
  
inclusion	
  of	
  people	
  with	
  disabilities.	
  It	
  holds	
  that	
  the	
  multidisciplinary	
  field	
  of	
  Ergonomics	
  can	
  help	
  
and	
   support	
   inclusion	
   through	
   improved	
   design	
   and	
   adaptation	
   of	
   workplace	
   to	
   cater	
   for	
   diverse	
  
needs.	
  
The	
   long-­‐term	
   objective	
  of	
   the	
   project	
   is	
   to	
   set	
   the	
   foundation	
   for	
   a	
   systematic	
   and	
   sustainable	
  
cooperation	
  between	
  Academia	
  and	
  Business	
  and	
  all	
  other	
  relevant	
  stakeholders	
  in	
  Ergonomics	
  for	
  
persons	
   with	
   disabilities	
   in	
   order	
   to	
   foster	
   Reasonable	
   Accommodation	
   at	
   work.	
   The	
   project	
   as	
   a	
  
whole	
  aims	
  to	
  update	
  the	
  existing	
  Ergonomics	
  teaching	
  contents	
  at	
  partner	
  universities,	
  particularly	
  
in	
  Poland	
  and	
  Slovenia.	
  
As	
  part	
  of	
  one	
  of	
  the	
  project’s	
  work	
  packages,	
  the	
  partners	
  developed	
  the	
  “Recommendations	
  for	
  
Multidisciplinary	
   Curriculum	
   Ergonomics”	
   based	
   on	
   a	
   study	
   entitled	
   “In-­‐depth	
   Analysis	
   of	
   existing	
  
Curricula	
  Ergonomics”.	
  The	
  study	
  produced	
  important	
  findings	
  on	
  the	
  existing	
  Curricula	
  in	
  partner	
  
countries	
   in	
   the	
   field	
   of	
   Ergonomics	
   and	
   specifically	
   showed	
   how	
   different	
   study	
   programmes,	
  
subjects,	
  teaching	
  contents,	
  or	
  modules	
  address:	
  a)	
  Multidisciplinary	
  issues	
  –	
  which	
  disciplines	
  are	
  
included	
  or	
  need	
  to	
  be;	
  b)	
  needs	
  of	
  people	
  with	
  disabilities–	
  how	
  well	
  specific	
  contents	
  on	
  ‘adapted	
  
workplace	
  design’	
  are	
  represented	
  within	
  the	
  curriculum.	
  
	
  
4 KEY	
  FINDINGS	
  OF	
  ERGO	
  WORK	
  IN-­‐DEPTH	
  ANALYSIS	
  FOR	
  IMPROVING	
  CURRICULA	
  
ERGONOMICS	
  
An	
   in-­‐depth	
   analysis	
   of	
   Ergonomics	
   curricula	
   taught	
   by	
   17	
   faculties	
   from	
   13	
   higher	
   education	
  
institution	
  from	
  6	
  countries	
  (focussing	
  on	
  the	
  UK,	
  Slovenia	
  and	
  Poland)	
  has	
  revealed	
  the	
  following	
  
findings	
  (ERGO	
  WORK,	
  2015):	
  
5	
  
	
  
- Curricula	
   for	
   Ergonomics	
   programmes	
   need	
   to	
   include	
   following	
   topics	
   in	
   order	
   to	
  
accommodate	
   the	
   needs	
   of	
   people	
   with	
   disabilities	
   at	
   work:	
   inclusive	
   design;	
   empathetic	
  
methods	
   of	
   design;	
   introduction	
   to	
   organizational	
   behaviour;	
   assistive	
   technology	
  
knowledge;	
  and	
  accessible	
  environments	
  knowledge.	
  
- Awareness	
  should	
  be	
  raised	
  among	
  students	
  of	
  various	
  needs	
  of	
  people	
  with	
  disabilities	
  in	
  
general,	
  rather	
  than	
  placing	
  the	
  focus	
  on	
  specific	
  groups	
  and	
  their	
  needs.	
  
- Empathic	
   skills	
   are	
   crucial	
   in	
   raising	
   students’	
   awareness	
   in	
   relation	
   to	
   people	
   with	
  
disabilities.	
   Empathic	
   skills	
   can	
   be	
   taught	
   through	
   practical	
   work,	
   for	
   example,	
   by	
   using	
   a	
  
wheelchair	
  or	
  glasses	
  that	
  simulate	
  a	
  disability.	
  This	
  way,	
  students	
  can	
  empathise	
  with	
  the	
  
user	
  experience	
  and	
  design	
  accordingly.	
  
- Teaching	
  content	
  about	
  mental	
  health	
  needs,	
  including	
  stress,	
  depression	
  and	
  schizophrenia,	
  
is	
  rare	
  in	
  the	
  curricula	
  covered	
  by	
  the	
  study.	
  There	
  is	
  a	
  need	
  to	
  include	
  more	
  knowledge	
  on	
  
the	
   aspect	
   of	
   mental	
   disability	
   in	
   relation	
   to	
   workplace	
   ergonomics	
   for	
   people	
   with	
  
disabilities.	
  
- Workplace	
  intervention	
  in	
  Ergonomics	
  courses	
  is	
  not	
  always	
  related	
  to	
  the	
  needs	
  of	
  people	
  
with	
  disabilities	
  at	
  workplace.	
  In	
  theory,	
  such	
  needs	
  are	
  included	
  in	
  Ergonomics	
  training,	
  but	
  
the	
  practical	
  application	
  is	
  rare.	
  
- Knowledge	
   sharing	
   in	
   terms	
   of	
   the	
   tools	
   used	
   by	
   training	
   programmes	
   can	
   improve	
   the	
  
effectiveness	
  of	
  teachings.	
  	
  
- It	
  is	
  important	
  to	
  use	
  the	
  knowledge	
  and	
  practices	
  developed	
  within	
  other	
  disciplines,	
  for	
  
example,	
  organisational	
  and	
  occupational	
  psychology.	
  The	
  needs	
  of	
  people	
  with	
  disabilities	
  
at	
   workplace	
   should	
   not	
   be	
   covered	
   only	
   through	
   the	
   physical	
   design	
   of	
   the	
   working	
  
environment.	
  Adaptation	
  can	
  be	
  made	
  also	
  in	
  terms	
  of	
  scheduling,	
  type	
  of	
  work,	
  daily	
  tasks,	
  
etc.	
  	
  
	
  
5 KEY	
  FACTORS	
  ENABLING	
  EQUAL	
  EMPLOYMENT	
  OPPORTUNITIES	
  AND	
  QUALITY	
  WORK	
  
ENVIRONMENT	
  FOR	
  PERSONS	
  WITH	
  DISABILITIES	
  
	
  
5.1 Disability	
  &	
  employment	
  	
  
- The	
  labour	
  market	
  should	
  develop	
  inclusive	
  environments	
  meeting	
  the	
  demands	
  of	
  persons	
  
with	
  various	
  support	
  needs,	
  ranging	
  from	
  low	
  to	
  high	
  levels	
  of	
  assistance.	
  
- All	
  forms	
  of	
  employment	
  should	
  be	
  equally	
  valued	
  according	
  to	
  their	
  role	
  in	
  social,	
  health	
  
and	
  employment	
  policies.	
  	
  
- Discrimination	
  on	
  the	
  basis	
  of	
  disability	
  should	
  be	
  legislated	
  against.	
  
- Free	
  choice	
  of	
  work	
  in	
  the	
  preferred	
  environment	
  should	
  be	
  respected.	
  
- All	
  forms	
  of	
  employment	
  for	
  persons	
  with	
  disabilities	
  should	
  address	
  their	
  individual	
  needs	
  
and	
  respect	
  their	
  abilities.	
  
- Employment	
  of	
  persons	
  with	
  disabilities	
  in	
  the	
  private	
  sector	
  should	
  be	
  promoted	
  	
  through	
  
appropriate	
   policies	
   and	
   measures,	
   which	
   may	
   include	
   affirmative	
   action	
   programmes,	
  
incentives	
  and	
  other	
  measures;	
  
6	
  
	
  
- Reasonable	
  accommodation	
  and	
  universal	
  workplace	
  design	
  is	
  crucial	
  in	
  providing	
  real	
  access	
  
to	
  work	
  and	
  employment	
  positions.	
  	
  Not	
  only	
  tools	
  and/or	
  adaptations	
  may	
  be	
  needed	
  to	
  
perform	
   job-­‐tasks,	
   but	
   also	
   the	
   availability	
   of	
   human	
   support	
   and	
   support	
   services	
   could	
  
overcome	
  barriers	
  faced	
  in	
  the	
  working	
  environment.	
  	
  The	
  reasonable	
  accommodation	
  and	
  
workplace	
  design	
  concepts	
  should	
  be	
  fully	
  implemented	
  in	
  the	
  labour	
  market	
  to	
  allow	
  people	
  
with	
  disabilities	
  to	
  have	
  concrete	
  chances	
  to	
  find	
  and	
  to	
  keep	
  a	
  job	
  in	
  the	
  labour	
  market.	
  
- Support	
  must	
  be	
  made	
  available	
  in	
  all	
  phases	
  of	
  working	
  life	
  (recruitment,	
  retention	
  and	
  end	
  
of	
  work).	
  
- Vocational	
   and	
   professional	
   rehabilitation,	
   job	
   retention	
   and	
   return-­‐to-­‐work	
   programmes	
  
should	
  be	
  in	
  place	
  for	
  persons	
  with	
  disabilities.	
  
- Cross-­‐sectorial	
   cooperation	
   between	
   all	
   stakeholders	
   working	
   in	
   the	
   field	
   of	
   disability,	
  
ergonomics,	
   workplace	
   design	
   and	
   employment	
   is	
   essential	
   to	
   establish	
   sound	
   support	
  
frameworks	
  and	
  to	
  identify	
  and	
  tackle	
  any	
  issue	
  with	
  an	
  adequate	
  response.	
  	
  
- Accessibility	
   and	
   universal	
   design	
   should	
   be	
   given	
   a	
   broad	
   definition	
   to	
   cover	
   all	
   types	
   of	
  
disability.	
  Accessibility	
  of	
  the	
  workplace	
  and	
  accessible	
  transport	
  is	
  the	
  first	
  step	
  to	
  enable	
  
access	
  to	
  the	
  labour	
  market.	
  	
  	
  	
  
- Support	
   for	
   employers	
   to	
   create	
   their	
   own	
   Corporate	
   Social	
   Responsibility	
   plans	
   and	
  
implement	
   ergonomic	
   workplaces	
   is	
   an	
   essential	
   part	
   of	
   improving	
   access	
   to	
   work	
   and	
  
employment	
  for	
  persons	
  with	
  disabilities.	
  
5.2 Education	
  and	
  vocational	
  training	
  
- People	
   with	
   disabilities	
   should	
   have	
   effective	
   access	
   to	
   general	
   technical	
   and	
   vocational	
  
guidance	
  programmes,	
  placement	
  services	
  and	
  vocational	
  and	
  continuing	
  training.	
  
- Vocational	
   education	
   and	
   training	
   (VET)	
   programmes	
   should	
   be	
   adapted	
   to	
   the	
   needs	
   of	
  
persons	
   with	
   disabilities;	
   persons	
   with	
   disabilities	
   should	
   be	
   involved	
   and	
   trained	
   as	
  
educators	
  when	
  possible.	
  
- The	
   concepts	
   of	
   reasonable	
   accommodation,	
   workplace	
   design	
   and	
   ergonomics	
   should	
   be	
  
part	
  of	
  the	
  curricula	
  in	
  VET	
  and	
  higher	
  education	
  for	
  students	
  in	
  different	
  fields	
  of	
  study	
  such	
  
as	
  Psychology,	
  Engineering	
  and	
  Occupational	
  Health.	
  
- New	
  learning	
  methods,	
  teaching	
  methods	
  and	
  contents	
  about	
  Ergonomics	
  should	
  be	
  made	
  
available	
  and	
  mainstreamed	
  in	
  VET	
  and	
  higher	
  education.	
  Cooperation	
  between	
  educational	
  
institutes	
  is	
  crucial.	
  	
  
	
  
6 RECOMMENDATIONS	
  	
  
As	
   stated	
   in	
   Article	
   27	
   of	
   the	
   UN	
   Convention	
   on	
   the	
   Rights	
   of	
   Persons	
   with	
   Disabilities	
   and	
   the	
  
European	
   Union’s	
   2020	
   Strategy,	
   employment	
   and	
   job	
   opportunities	
   are	
   a	
   key	
   priority	
   for	
   all	
  
Governments	
  in	
  Europe.	
  Although	
  mainly	
  a	
  policy	
  area	
  that	
  belongs	
  to	
  the	
  competence	
  of	
  Member	
  
States,	
   it	
   is	
   also	
   of	
   relevance	
   to	
   the	
   European	
   Union,	
   which	
   acts	
   as	
   coordinator,	
   initiator	
   and	
  
innovator.	
  
7	
  
	
  
While	
  it	
  is	
  recognised	
  that	
  employment	
  on	
  the	
  open	
  labour	
  market	
  is	
  the	
  preferred	
  option,	
  it	
  should	
  
be	
  also	
  acknowledged	
  that	
  many	
  people	
  with	
  disabilities	
  are	
  in	
  other	
  labour	
  schemes	
  for	
  reasons	
  
depending	
  on	
  different	
  support	
  needs	
  and/or	
  because	
  of	
  a	
  lack	
  of	
  adequate	
  structures	
  in	
  the	
  open	
  
labour	
  market.	
  
EU	
   Member	
   States	
   have	
   developed	
   work	
   and	
   employment	
   schemes	
   according	
   to	
   their	
   respective	
  
historical	
   background	
   of	
   disability	
   care	
   and	
   support.	
   According	
   to	
   its	
   specific	
   framework,	
   each	
  
Member	
  State	
  has	
  developed	
  its	
  range	
  of	
  structures	
  and	
  programmes	
  as	
  well	
  as	
  its	
  own	
  definitions	
  -­‐	
  
hardly	
  comparable	
  as	
  they	
  imply	
  different	
  concepts.	
  
The	
   multi-­‐level	
   approach	
   towards	
   policy	
   making	
   in	
   the	
   area	
   of	
   employment	
   for	
   people	
   with	
  
disabilities	
  makes	
  it	
  essential	
  to	
  address	
  decision-­‐makers	
  both	
  on	
  national	
  and	
  supranational	
  levels.	
  
The	
  current	
  article	
  provides	
  separate	
  sets	
  of	
  recommendations	
  for	
  targeting	
  these	
  groups.	
  
6.1 Recommendations	
  to	
  the	
  European	
  Commission	
  and	
  the	
  European	
  Parliament	
  
Inclusion	
   of	
   people	
   with	
   disabilities	
   in	
   the	
   open	
   labour	
   market	
   is	
   a	
   high-­‐priority	
   objective	
   for	
  
Europe.	
  Addressing	
  special	
  needs	
  of	
  disabled	
  employees	
  through	
  tailored	
  ergonomic	
  solutions	
  and	
  
workplace	
  adjustments	
  is	
  one	
  of	
  the	
  ways	
  in	
  which	
  this	
  objective	
  can	
  be	
  achieved.	
  Therefore,	
  the	
  
European	
  Commission	
  (EC)	
  and	
  the	
  European	
  Parliament	
  need	
  to	
  take	
  the	
  lead	
  in	
  stimulating	
  fully	
  
inclusive	
   employment	
   conditions	
   in	
   Member	
   States.	
   Based	
   on	
   the	
   outcomes	
   of	
   the	
   ERGO	
   Work	
  
project,	
   and	
   taking	
   into	
   account	
   the	
   EASPD	
   Employment	
   Declaration	
   2014,	
   the	
   following	
   set	
   of	
  
recommendations	
   for	
   the	
   European	
   Union	
   (European	
   Parliament,	
   Council	
   of	
   the	
   European	
   Union,	
  
European	
  Commission)	
  has	
  been	
  developed.
! The	
  EU	
  should	
  promote	
  the	
  development	
  of	
  employment	
  opportunities	
  for	
  people	
  with	
  
disabilities	
  in	
  the	
  framework	
  of	
  the	
  European	
  Employment	
  Directive.	
  
! The	
   EU	
   should	
   extend	
   the	
   spectrum	
   of	
   employment	
   opportunities	
   for	
   people	
   with	
  
disabilities	
   in	
   terms	
   of	
   Public	
   Procurement.	
   The	
   European	
   Social	
   Fund	
   and	
   the	
  
opportunities	
   given	
   by	
   the	
   General	
   Block	
   Exemption	
   Regulation	
   can	
   also	
   be	
   used	
   to	
  
develop	
  ergonomic	
  working	
  environments	
  for	
  people	
  with	
  disabilities.	
  Furthermore,	
  the	
  
European	
   Commission	
   should	
   encourage	
   Member	
   States	
   to	
   use	
   structural	
   funds	
   for	
  
developing	
  fully	
  inclusive	
  workplaces.	
  	
  
! The	
  EU	
  need	
  to	
  encourage	
  better	
  European	
  collaboration	
  and	
  transfer	
  of	
  knowledge	
  and	
  
practices	
   in	
   the	
   field	
   of	
   ergonomics	
   and	
   workplace	
   adjustment	
   for	
   people	
   with	
  
disabilities.	
  It	
  is	
  crucial	
  to	
  identify	
  and	
  to	
  promote	
  models	
  of	
  good	
  practice	
  with	
  regard	
  to	
  
policies	
  and	
  approaches	
  providing	
  adapted	
  workplaces	
  and	
  workplace	
  design.	
  
! A	
  further	
  development	
  of	
  a	
  European	
  Network	
  in	
  the	
  field	
  of	
  workplace	
  ergonomics	
  for	
  
people	
   with	
   disabilities	
   is	
   an	
   important	
   element	
   for	
   strengthening	
   the	
   collaboration	
  
among	
   European	
   countries.	
   Hence,	
   a	
   stakeholder	
   network	
   that	
   focuses	
   on	
   structural	
  
relations	
  between	
  stakeholders	
  at	
  local,	
  regional,	
  national	
  and	
  European	
  levels	
  needs	
  to	
  
be	
  further	
  developed	
  and	
  financed.	
  At	
  the	
  EU	
  level,	
  the	
  network	
  would	
  ideally	
  include,	
  in	
  
addition	
  to	
  political	
  authorities,	
  service	
  providers,	
  academia	
  representatives,	
  workplace	
  
design	
   and	
   ergonomic	
   developers,	
   employers,	
   chambers	
   of	
   commerce,	
   trade	
   unions,	
  
expert	
  associations,	
  boards	
  and	
  consultancies,	
  etc.	
  
! It	
  is	
  further	
  recommended	
  to	
  foster	
  the	
  training	
  of	
  professionals	
  specialized	
  in	
  ergonomic	
  
solutions	
  for	
  people	
  with	
  disabilities.	
  Specifically,	
  it	
  is	
  crucial	
  to	
  promote	
  multidisciplinary	
  
ergonomics	
  curricula	
  in	
  universities,	
  with	
  the	
  focus	
  on	
  inclusive	
  design,	
  accessible	
  design	
  
8	
  
	
  
and	
  universal	
  design.	
  Specialists	
  with	
  specific	
  knowledge	
  in	
  the	
  fields	
  of	
  ergonomics	
  and	
  
workplace	
  design	
  for	
  people	
  with	
  disabilities	
  are	
  essential	
  for	
  creating	
  adapted	
  working	
  
environments.	
  	
  
! The	
  Erasmus+	
  programme	
  should	
  tackle	
  the	
  promotion	
  and	
  the	
  development	
  of	
  training	
  
opportunities	
  for	
  ergonomics	
  specialists	
  focused	
  on	
  the	
  needs	
  of	
  people	
  with	
  disabilities.	
  
It	
  should	
  support	
  the	
  accessibility	
  of	
  training	
  about	
  workplace	
  adjustments	
  for	
  people	
  
with	
  all	
  types	
  of	
  disabilities.	
  
! The	
  full	
  potential	
  of	
  the	
  ‘flexicurity	
  approach’	
  -­‐	
  flexible	
  employment	
  schemes	
  -­‐	
  should	
  be	
  
used	
  and	
  promoted.	
  This	
  approach	
  aims	
  at	
  tailor-­‐made	
  job	
  opportunities	
  addressing	
  the	
  
needs	
   and	
   abilities	
   of	
   people	
   with	
   disabilities	
   while	
   providing	
   them	
   with	
   the	
   needed	
  
security,	
  including	
  flexible	
  social	
  protection	
  schemes.	
  	
  
! Instruments	
   to	
   collect	
   accurate	
   and	
   comparable	
   data	
   on	
   employment	
   and	
   on	
   the	
  
situation	
   of	
   people	
   with	
   disabilities	
   in	
   employment	
   must	
   be	
   developed.	
   A	
   close	
  
cooperation	
  with	
  Eurostat	
  is	
  needed,	
  and	
  a	
  closer	
  cooperation	
  with	
  researchers	
  and	
  the	
  
academic	
  world	
  should	
  be	
  put	
  in	
  place,	
  especially	
  regarding	
  Ergonomics.	
  Data	
  collection	
  
should	
   add	
   value	
   for	
   employers	
   when	
   implementing	
   ergonomic	
   workplaces.	
   The	
   data	
  
should	
  be	
  used	
  to	
  influence	
  employers	
  and	
  to	
  raise	
  awareness.	
  
! In	
   order	
   to	
   have	
   a	
   clear	
   overview	
   of	
   the	
   needs	
   of	
   people	
   with	
   disabilities	
   in	
   terms	
   of	
  
employment,	
  it	
  is	
  crucial	
  to	
  involve	
  the	
  representatives	
  of	
  the	
  disability	
  sector	
  and	
  the	
  
academic	
  world	
  in	
  political	
  consultations	
  on	
  relevant	
  topics.	
  The	
  European	
  Commission	
  
needs	
  to	
  consider	
  the	
  impact	
  of	
  any	
  European	
  policy	
  on	
  related	
  schemes	
  for	
  people	
  with	
  
disability.	
  
! As	
   part	
   of	
   the	
   EC’s	
   efforts	
   to	
   tackle	
   long-­‐term	
   unemployment,	
   it	
   is	
   important	
   to	
   pay	
  
specific	
   attention	
   to	
   the	
   long-­‐term	
   unemployment	
   of	
   people	
   with	
   disabilities	
   and	
  
consider	
  ergonomic	
  improvements	
  as	
  a	
  solution	
  to	
  tackle	
  this	
  problem.	
  
! The	
  European	
  Social	
  Fund	
  should	
  also	
  be	
  used	
  for	
  ensuring	
  employment	
  opportunities	
  
for	
   people	
   with	
   disabilities	
   through	
   improving	
   reasonable	
   accommodation	
   and	
  
accessibility	
  at	
  work.	
  	
  
! Provide	
   training	
   and	
   information	
   sessions	
   for	
   young	
   people	
   with	
   disabilities	
   seeking	
  
employment	
  about	
  workplace	
  ergonomics	
  through	
  the	
  EU	
  Youth	
  Guarantee	
  Programme.	
  	
  
	
  
6.2.Recommendations	
  to	
  the	
  national	
  authorities	
  in	
  the	
  piloting	
  countries	
  
While	
  the	
  European	
  Union	
  recognized	
  employment	
  and	
  social	
  policy	
  as	
  a	
  priority	
  sphere,	
  these	
  fields	
  
remain	
  a	
  Member	
  State	
  competence.	
  	
  Therefore,	
  the	
  issue	
  of	
  inclusion	
  of	
  people	
  with	
  disabilities	
  in	
  
employment	
  also	
  needs	
  to	
  be	
  addressed	
  at	
  national	
  level.	
  Following	
  is	
  the	
  set	
  of	
  recommendations	
  
for	
  the	
  national	
  authorities	
  in	
  piloting	
  countries:	
  
! In	
  order	
  to	
  ensure	
  and	
  protect	
  the	
  rights	
  of	
  persons	
  with	
  disabilities,	
  a	
  legal	
  framework	
  is	
  
always	
   fundamental.	
   Therefore,	
   the	
   partnership	
   recommends	
   that	
   the	
   Member	
   States	
  
promote	
   a	
   legal	
   framework	
   guaranteeing	
   adapted	
   and	
   fully	
   accessible	
   workplaces	
   of	
   high	
  
quality.	
  
! A	
  top	
  down	
  approach	
  needs	
  to	
  be	
  adopted,	
  ensuring	
  that	
  decision	
  makers	
  (on	
  national	
  and	
  
corporative	
  levels)	
  gain	
  awareness	
  and	
  initiate	
  the	
  internal	
  ergonomic	
  changes.	
  
! It	
  is	
  also	
  necessary	
  to	
  raise	
  awareness	
  among	
  employers,	
  human	
  resources	
  managers,	
  non-­‐
disabled	
  employees	
  and	
  the	
  public	
  in	
  general	
  about	
  specific	
  needs	
  of	
  people	
  with	
  disabilities.	
  
Improvements	
  need	
  to	
  be	
  made	
  in	
  terms	
  of	
  information	
  and	
  overall	
  culture	
  at	
  workplaces.	
  
Employers	
  need	
  to	
  be	
  aware	
  of	
  their	
  obligations	
  and	
  of	
  different	
  types	
  of	
  disabilities	
  that	
  
9	
  
	
  
require	
   greater	
   tailoring	
   of	
   workplace	
   adaptation.	
   The	
   general	
   awareness	
   of	
   the	
   topics	
   of	
  
ergonomic	
  design,	
  universal	
  design,	
  inclusive	
  design	
  and	
  accessible	
  design	
  needs	
  to	
  be	
  raised	
  
through	
  involvement	
  of	
  experts	
  and	
  training.	
  Specialised	
  trainings	
  and	
  seminars	
  need	
  to	
  be	
  
financially	
  supported	
  by	
  relevant	
  Policy	
  and	
  System	
  makers	
  (Ministries,	
  Local	
  and	
  Regional	
  
Authorities),	
  and/or	
  organised	
  within	
  the	
  scope	
  of	
  work	
  of	
  Chambers	
  of	
  Commerce,	
  Trade	
  
Unions,	
  Public	
  Consultancy	
  Bodies	
  etc.	
  
! In	
  addition,	
  better	
  information	
  is	
  also	
  needed	
  for	
  the	
  disabled	
  employees.	
  They	
  need	
  to	
  be	
  
aware	
  of	
  their	
  rights,	
  of	
  EU	
  provisions	
  for	
  meeting	
  their	
  needs,	
  and	
  of	
  what	
  adaptations	
  are	
  
possible	
   to	
   facilitate	
   them.	
   It	
   would	
   be	
   useful	
   to	
   launch	
   a	
   campaign	
   targeting	
   their	
  
associations	
  in	
  order	
  to	
  spread	
  this	
  type	
  of	
  information.	
  
! Furthermore,	
   more	
   research	
   needs	
   to	
   be	
   done	
   into	
   assistive	
   technology	
   and	
   accessible	
  
environment	
  solutions,	
  as	
  well	
  as	
  into	
  specific	
  needs	
  of	
  disabled	
  people,	
  particularly	
  in	
  areas	
  
often	
   neglected	
   in	
   workplace	
   design.	
   These	
   include	
   mental	
   health	
   needs	
   and	
   intellectual	
  
disability.	
  In	
  addition,	
  better	
  knowledge	
  is	
  needed	
  about	
  adaptations	
  that	
  go	
  beyond	
  purely	
  
physical	
   adaptations	
   to	
   buildings.	
   There	
   is	
   more	
   scope	
   for	
   adaptations	
   to	
   individual	
   work	
  
areas,	
  furniture,	
  environment,	
  IT	
  equipment,	
  software,	
  and	
  attitude	
  training,	
  to	
  allow	
  people	
  
with	
  disabilities	
  to	
  do	
  jobs	
  without	
  the	
  need	
  for	
  changes	
  in	
  role,	
  hours	
  or	
  pacing.	
  
! Policies	
  based	
  on	
  ‘career	
  thinking’	
  as	
  a	
  precondition	
  for	
  sustainable	
  employment	
  should	
  be	
  
developed,	
  because	
  employment	
  is	
  not	
  only	
  about	
  finding	
  a	
  job.	
  It	
  is	
  essential	
  to	
  build	
  up	
  a	
  
new	
   Life-­‐long	
   Learning	
   strategy	
   as	
   a	
   very	
   important	
   step	
   forward,	
   including	
   adapted	
  
workplaces	
  and	
  workplace	
  design	
  strategies.	
  Sustainable	
  and	
  inclusive	
  employment	
  is	
  only	
  
possible	
  when	
  Life-­‐long	
  Learning	
  is	
  organised	
  and	
  implemented	
  in	
  such	
  a	
  way	
  that	
  people	
  
with	
  disabilities	
  can	
  benefit	
  from	
  it.	
  
! Sustainable	
   employment	
   of	
   people	
   with	
   disabilities	
   needs	
   to	
   be	
   facilitated	
   by	
   providing	
  
incentives	
  for	
  employers	
  to	
  hire	
  disabled	
  people,	
  and	
  to	
  cover	
  the	
  costs	
  linked	
  to	
  adjusting	
  
the	
  workplace,	
  not	
  only	
  on	
  a	
  legislative	
  level,	
  but	
  also	
  on	
  actual	
  implementation	
  level,	
  being	
  
flexible	
  in	
  setting	
  conditions	
  by	
  which	
  the	
  employers	
  receive	
  funding,	
  evaluating	
  impact	
  of	
  
undertaken	
   measures	
   and	
   improving	
   the	
   system	
   if	
   necessary.	
   Pilot	
   countries	
   should	
   also	
  
provide	
   information	
   to	
   employers	
   about	
   possibilities	
   to	
   receive	
   subsidies	
   to	
   make	
  
adaptations.	
  
! A	
   Working	
   Group	
   for	
   Ergonomics	
   (WGE)	
   and/or	
   an	
   Ergonomics	
   Coordinator	
   need	
   to	
   be	
  
promoted	
   in	
   the	
   companies	
   in	
   order	
   to	
   establish	
   an	
   operational	
   approach	
   with	
   close	
  
cooperation	
  with	
  the	
  management	
  on	
  one	
  hand,	
  and	
  employees	
  on	
  the	
  other.	
  
! A	
  top	
  down	
  “Risk	
  list”	
  needs	
  to	
  be	
  promoted	
  for	
  each	
  company,	
  specifying	
  priority,	
  level	
  of	
  
danger,	
   frequency	
   etc.	
   and	
   being	
   based	
   on	
   a	
   detailed	
   annual	
   evaluation	
   of	
   previous	
  
accidents,	
   injuries,	
   reasons	
   for	
   absence	
   from	
   work,	
   on	
   work	
   assessment,	
   and	
   efficiency	
  
assessment.	
  
! Active	
   involvement	
   of	
   employees	
   in	
   ergonomic	
   improvements	
   at	
   the	
   work	
   should	
   be	
  
promoted,	
   as	
   employees	
   know	
   their	
   workplace	
   the	
   most.	
   Regular	
   evaluation	
   with	
  
questionnaires,	
  interviews,	
  individual	
  workplace	
  plans	
  etc.	
  should	
  be	
  implemented.	
  
! National	
   authorities	
   should	
   also	
   promote	
   the	
   establishment	
   of	
   (supported	
   employment)	
  
agencies	
  that	
  assist	
  employers	
  in	
  adapting	
  the	
  workplace,	
  coaching,	
  job	
  design,	
  job	
  creation	
  
and	
  all	
  other	
  services	
  required	
  to	
  support	
  people	
  with	
  disabilities	
  in	
  employment.	
  In	
  addition,	
  
the	
  Member	
  States	
  should	
  provide	
  financial	
  means	
  for	
  supported	
  employment	
  schemes	
  to	
  
enable	
   them	
   to	
   exchange	
   models	
   of	
   good	
   practice	
   in	
   order	
   to	
   fulfil	
   their	
   role	
   as	
   a	
   bridge	
  
10	
  
	
  
between	
   labour	
   demand	
   and	
   supply.	
   It	
   is	
   also	
   necessary	
   to	
   note	
   that	
   better	
   publicity	
   is	
  
needed	
  for	
  organizations	
  working	
  with	
  people	
  with	
  disabilities.	
  
! Standardisation	
   in	
   educating,	
   designing	
   and	
   employing	
   ergonomic	
   principles	
   should	
   be	
  
promoted.	
   Chambers	
   of	
   Commerce,	
   Trade	
   Unions,	
   Expert	
   associations,	
   boards,	
   and	
  
consultancies	
  need	
  to	
  be	
  encouraged	
  to	
  intensify	
  actions	
  towards	
  standardisation.	
  Existing	
  
oversee	
   standards	
   can	
   be	
   used	
   as	
   guidelines,	
   for	
   example	
   US	
   OSHA	
   standard	
  
(www.osha.gov).	
  
! Employment	
   and	
   career	
   prospects	
   for	
   people	
   with	
   disabilities	
   in	
   the	
   labour	
   market	
   could	
  
clearly	
  be	
  improved	
  by	
  opening	
  up	
  the	
  public	
  sector	
  at	
  local,	
  regional	
  and	
  national	
  levels.	
  The	
  
public	
  sector	
  needs	
  to	
  set	
  an	
  example	
  by	
  providing	
  adapted	
  and	
  accessible	
  workplaces	
  for	
  
persons	
   with	
   disabilities.	
   A	
   specialised	
   agency	
   might	
   be	
   needed	
   to	
   help	
   public	
   employers	
  
introduce	
  disability-­‐friendly	
  solutions	
  in	
  workplace	
  design.	
  	
  
! To	
   achieve	
   these	
   goals,	
   Member	
   States	
   should	
   include	
   in	
   their	
   Action	
   Plans	
   measures	
   to	
  
combat	
   discrimination	
   and	
   social	
   exclusion.	
   Plans	
   with	
   clear	
   targets	
   should	
   be	
   set	
   and	
  
achieved	
  on	
  the	
  reduction	
  of	
  unemployment	
  rates	
  and	
  the	
  increase	
  of	
  employment	
  rates	
  of	
  
persons	
  with	
  disabilities	
  through	
  improvement	
  in	
  workplace	
  design	
  and	
  adaptation.	
  
! Long-­‐term	
  unemployment	
  among	
  people	
  with	
  disabilities	
  should	
  be	
  tackled.	
  Improvements	
  
in	
  workplace	
  ergonomic	
  should	
  be	
  seen	
  as	
  an	
  instrument	
  to	
  tackle	
  this	
  issue.	
  
! The	
  European	
  Social	
  Fund	
  should	
  be	
  used	
  for	
  ensuring	
  employment	
  opportunities	
  for	
  people	
  
with	
  disabilities	
  through	
  improving	
  reasonable	
  accommodation	
  and	
  accessibility	
  at	
  work.	
  	
  
! Provide	
   training	
   and	
   information	
   sessions	
   for	
   young	
   people	
   with	
   disabilities	
   searching	
   for	
  
jobs	
  about	
  workplace	
  ergonomics	
  through	
  the	
  EU	
  Youth	
  Guarantee	
  Programme	
  at	
  national	
  
level.	
  	
  
7 CONCLUSIONS	
  
The	
  inclusion	
  of	
  people	
  with	
  disabilities	
  in	
  the	
  labour	
  market	
  is	
  not	
  possible	
  without	
  ensuring	
  their	
  
ability	
  to	
  physically	
  access	
  their	
  working	
  places.	
  In	
  order	
  to	
  fulfil	
  the	
  provisions	
  of	
  the	
  Article	
  27	
  of	
  the	
  
UNCRP	
  on	
  equal	
  employment	
  opportunities,	
  the	
  working	
  environment	
  needs	
  to	
  be	
  adapted	
  to	
  meet	
  
their	
  specific	
  needs	
  and	
  facilitate	
  their	
  day-­‐to-­‐day	
  operations.	
  Ergonomic	
  solutions	
  at	
  workplace	
  can	
  
not	
   only	
   ensure	
   equal	
   opportunities	
   for	
   people	
   regardless	
   of	
   their	
   abilities,	
   but	
   also	
   improve	
   the	
  
economic	
  efficiency	
  of	
  companies.	
  It	
  is	
  clear	
  that	
  universal	
  design	
  at	
  workplace	
  that	
  provides	
  these	
  
equal	
   opportunities	
   is	
   beneficial	
   from	
   many	
   points	
   of	
   view.	
   However,	
   to	
   achieve	
   inclusive	
  
employment	
   opportunities	
   it	
   is	
   crucial	
   to	
   provide	
   specific	
   training	
   to	
   students	
   studying	
   workplace	
  
ergonomics.	
  Specialized	
  training	
  that	
  focuses	
  on	
  the	
  needs	
  of	
  people	
  with	
  disabilities	
  should	
  provide	
  
comprehensive	
  knowledge	
  of	
  the	
  topic	
  area.	
  For	
  this	
  reason,	
  it	
  is	
  important	
  that	
  decision	
  makers	
  on	
  
both	
   European	
   and	
   national	
   levels	
   take	
   the	
   recommendations	
   presented	
   in	
   this	
   article	
   for	
   future	
  
policy	
  actions.	
  
	
   	
  
11	
  
	
  
8 ANNEX	
  I.	
  	
  	
  SUMMARIZED	
  RECOMMENDATIONS	
  FOR	
  MULTIDISCIPLINARY	
  
CURRICULUM	
  ERGONOMICS	
  
	
  
Summarising	
  the	
  findings	
  of	
  the	
  Report	
  on	
  the	
  In-­‐depth	
  Analysis,	
  ERGO	
  WORK	
  partnership	
  agreed	
  on	
  
the	
  following	
  list	
  of	
  recommendations	
  for	
  developing	
  or	
  improving	
  curriculum	
  content	
  relating	
  to	
  the	
  
needs	
  of	
  people	
  with	
  disabilities	
  in	
  the	
  workplace:	
  
• Raise	
  awareness,	
  understanding	
  and	
  empathy	
  among	
  students	
  about	
  the	
  varied	
  needs	
  of	
  people	
  
with	
   disabilities	
   rather	
   than	
   placing	
   the	
   focus	
   on	
   specific	
   ‘groups’	
   and	
   their	
   needs.	
   This	
   is	
  
important	
  because	
  the	
  needs	
  of	
  people	
  with	
  disabilities	
  are	
  varied	
  and	
  may	
  differ	
  from	
  person	
  to	
  
person.	
  	
  
• However,	
  some	
  specific	
  groups	
  are	
  less	
  researched	
  and	
  understood	
  in	
  terms	
  of	
  adaptations	
  in	
  
the	
   workplace.	
   Therefore	
   we	
   argue	
   that	
   greater	
   emphasis	
   should	
   be	
   placed	
   on	
   the	
   better	
  
understanding	
  of	
  hearing	
  impairment,	
  mental	
  health	
  needs	
  and	
  intellectual	
  impairment.	
  All	
  of	
  
these	
  are	
  currently	
  poorly	
  covered	
  in	
  the	
  curricula	
  about	
  people	
  with	
  disabilities	
  and	
  workplace	
  
design.	
  
• Teach	
   from	
   a	
   perspective	
   of	
   ‘inclusive	
   design’	
   or	
   ‘universal	
   design’	
   so	
   that	
   methods	
   can	
   be	
  
applied	
  across	
  different	
  contexts	
  and	
  scenarios.	
  
• Ensure	
  all	
  students	
  gain	
  in-­‐depth	
  knowledge	
  on	
  the	
  topic,	
  without	
  limiting	
  the	
  coverage	
  to	
  only	
  
those	
  students	
  who	
  choose	
  projects	
  related	
  to	
  people	
  with	
  disabilities.	
  
• Help	
  students	
  develop	
  empathic	
  skills	
  through	
  the	
  use	
  of	
  empathic	
  equipment,	
  case	
  studies	
  and	
  
personas.	
  
• Teaching	
  should	
  include	
  some	
  interaction	
  with	
  people	
  with	
  disabilities	
  as	
  part	
  of	
  every	
  student’s	
  
training,	
  including	
  ‘older	
  people’	
  –	
  this	
  is	
  an	
  essential	
  part	
  of	
  good	
  practice	
  in	
  inclusive	
  design	
  and	
  
Occupational	
  Therapy	
  teaching.	
  
• Include	
  more	
  knowledge	
  about	
  mental	
  health	
  needs	
  in	
  the	
  workplace,	
  in	
  particular	
  in	
  relation	
  to	
  
job	
  design	
  and	
  interventions.	
  	
  Material	
  for	
  this	
  will	
  most	
  likely	
  have	
  to	
  be	
  sought	
  in	
  the	
  area	
  of	
  
Occupational	
  Health	
  curricula,	
  as	
  it	
  is	
  rare	
  in	
  Ergonomics	
  and	
  Occupational	
  Therapy	
  curriculum	
  
material.	
  
• Place	
  a	
  focus	
  on	
  linking	
  workplace	
  interventions	
  to	
  persons	
  with	
  disabilities	
  needs	
  –	
  currently	
  
most	
   Ergonomics	
   training	
   in	
   relation	
   to	
   the	
   workplace	
   tends	
   to	
   focus	
   on	
   prevention	
   of	
   harm,	
  
increasing	
  efficiency	
  etc.	
  We	
  recommend	
  focusing	
  more	
  on	
  increasing	
  opportunity	
  and	
  enabling	
  
people	
  with	
  disabilities	
  to	
  carry	
  out	
  normal	
  jobs.	
  
• There	
  is	
  a	
  need	
  to	
  explore	
  Occupational	
  Health	
  and	
  OT	
  curricula	
  for	
  specific	
  content	
  relating	
  to	
  
persons	
  with	
  disabilities,	
  as	
  it	
  appears	
  that	
  this	
  content	
  was	
  most	
  closely	
  aligned	
  to	
  the	
  aims	
  of	
  
the	
  project	
  and	
  stakeholder	
  needs.	
  
• Explore	
   curricula	
   and	
   include	
   knowledge	
   from	
   organisational	
   behaviour	
   and	
   occupational	
  
psychology	
  –	
  this	
  is	
  essential	
  for	
  the	
  success	
  of	
  workplace	
  interventions.	
  
• Share	
  knowledge	
  about	
  tools	
  for	
  inclusive	
  design	
  –	
  These	
  include	
  physical	
  tools	
  such	
  as	
  empathy	
  
simulators,	
  and	
  software	
  tools	
  such	
  as	
  hearing	
  and	
  vision	
  simulator	
  software,	
  specialised	
  building	
  
design	
  software	
  and	
  specialised	
  ergonomics	
  anthropometry	
  analysis.	
  
• Consider	
  including	
  knowledge	
  about	
  Assistive	
  technology.	
  
• Consider	
  including	
  knowledge	
  about	
  Accessible	
  environments.	
  
• Consider	
  ultimately	
  seeking	
  accreditation	
  from	
  European	
  Ergonomist	
  (CREE)	
  for	
  any	
  specialised	
  
content	
  that	
  is	
  developed.	
  
12	
  
	
  
9 LEGAL	
  DISCLAIMER	
  
	
  
This	
  project	
  has	
  been	
  funded	
  with	
  support	
  from	
  the	
  European	
  Commission.	
  
This	
  publication	
  [communication]	
  reflects	
  the	
  views	
  only	
  of	
  the	
  author,	
  and	
  the	
  Commission	
  
cannot	
  be	
  held	
  responsible	
  for	
  any	
  use	
  which	
  may	
  be	
  made	
  of	
  the	
  information	
  contained	
  
therein.	
  
	
  
For	
  other	
  languages	
  see:	
  
http://ec.europa.eu/dgs/education_culture/publ/graphics/agencies/use-­‐translation.pdf	
  
	
  
	
  

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Recommendations to the System and Policy Makers

  • 1.                             ERGO  WORK   ERGO  WORK  –  Joining  academia  and  business  for  new  opportunities  in  creating   ERGOnomic  WORK  places       RECOMMENDATIONS  TO  THE  SYSTEM  AND   POLICY  MAKERS     Work  package  7:  Exploitation  and  Sustainability  Plan   Deliverable:  D43.  Recommendations  for  the  System  and  Policy  makers             This  project  has  been  funded  with  support  from  the  European  Commission.  This  publication  [communication]  reflects  the  views  only  of  the   author,  and  the  Commission  cannot  be  held  responsible  for  any  use  which  may  be  made  of  the  information  contained  therein.       Project  no.:  539892-­‐LLP-­‐1-­‐2013-­‐1-­‐SI-­‐ERASMUS-­‐EKA Grant  Agreement  no.:  2013-­‐3750/001-­‐001 Project  Title:  ERGO  WORK  –  Joining  academia  and  business  for  new  opportunities  in  creating  ERGOnomic   WORK  places Programme:  Lifelong  Learning  Programme,  Erasmus
  • 2. 1     1 DOCUMENT  CONTROL   1.1 Document  history   Date   Version   Change   Author   16.01.2015   0.1   Initial  version   P10   22.01.2015   0.2   Review  and   comments  by  All  at   meeting  in   Salamanca   P10   +P1,  P2,  P4   19.03.2015   0.3   Implementation  of   suggested  changes   P10   1.5.2015   0.4   Review  and   comments  by  the   Coordinator   P1   1.6.2015   Final  EN  for  translations   Implementation  of   coordinator’s   suggestions     Author  P10   15.6.2015   Final  draft  1  for  release     Translations  into  SI,   PL,  ES,  IT   P1,  P4,  P8,  P9   1.7.2015   0.6   Review  and   comments  by   EASPD  (P10)   standing   committee     EASPD  Standing   Committee  for   Employment   5.7.2015   0.7   Evaluation  by  PMG   &  Evaluator     PMG  (Project   Management   Group)  &  External   evaluator   10.7.2015   Final  EN   Implementation  of   final  suggested   changes   Author  P10   23.7.2015   Final  in  EN,  SI,  PL,  ES,  IT   Translation  of   amendments  into   SI,  PL,  ES,  IT   P1,  P4,  P8,  P9     1.2 Document  distribution  list   All  members  of  ERGO  WORK  project  group  and  relevant  stakeholders.   1.3 Document  location   Latest  version  of  the  document  is  available  at:  DROPBOX,  ERGO  WORK  2013WP7_Sustainability   D43_recommendations  to  the  system  and  policy  makers     1.4 Document  privacy   Project  team   The  Agency   Public   yes   yes   yes      
  • 3. 2     1.5 Table  of  Contents     1   Document  control  ...........................................................................................................................  1   1.1   Document  history  ....................................................................................................................  1   1.2   Document  distribution  list  ......................................................................................................  1   1.3   Document  location  ..................................................................................................................  1   1.4   Document  privacy  ...................................................................................................................  1   1.5   Table  of  contents  .....................................................................................................................  2   2   Introduction  ....................................................................................................................................  3   3   ERGO  WORK  project  overview  ........................................................................................................  4   4   Key  findings  of  ERGO  WORK  in-­‐depth  analysis  for  improving  curricula  ergonomics  ......................  4   5   Key  factors  enabling  equal  employment  opportunities  and  quality  work  environment  for  persons   with  disabilities  .......................................................................................................................................  5   5.1   Disability  &  employment  .........................................................................................................  5   5.2   Education  and  vocational  training  ...........................................................................................  6   6   Recommendations  ..........................................................................................................................  6   6.1   Recommendations  to  the  European  Commission  and  the  European  Parliament  ...................  7   6.2.   Recommendations  to  the  national  authorities  in  the  piloting  countries  ................................  8   7   Conclusions  ...................................................................................................................................  10   8   ANNEX  I.      Summarized  recommendations  for  multidisciplinary  curriculum  ergonomics  ............  11   9   LEGAL  DISCLAIMER  ........................................................................................................................  12        
  • 4. 3     2 INTRODUCTION   Reducing   unemployment   is   one   the   main   priorities   set   by   the   European   Union’s   Europe   2020   strategy.  In  order  to  achieve  smart,  inclusive  and  sustainable  growth,  it  will  be  necessary  to  facilitate   the  participation  of  people  of  all  ages  and  skill  levels  in  the  labour  market.  It  is  important  to  note  that   different  people  have  different  needs,  but  the  needs  of  some  groups  are  not  always  met  in  the  open   labour  market.  In  order  to  avoid  the  social  exclusion  of  such  groups,  it  is  important  to  take  extra   measures  to  accommodate  their  needs.  The  current  paper  looks  specifically  into  the  ways  in  which   the  needs  of  workers  with  disabilities  can  be  met  in  the  context  of  workplace  ergonomics1 .     If  we  take  into  account  that  people  are  all  different,  the  need  for  individual  ergonomic  support  in  the   workplace  becomes  a  necessity.  Employees  carry  special  ergonomic  needs  due  to  their  disability,  age   or  other  specific  personal  conditions.  The  aging  population  and  the  increasing  period  of  employment   contribute  to  a  growing  number  of  employees  with  special  needs  either  with  special  visual,  hearing,   physical  or  other  needs.  Holistic  ergonomic  approach  at  companies  supports  these  human  factors   and  the  increasing  diversity  of  employees,  and  as  such  contributes  to  the  economic  efficiency  of  the   company.  It  is  recognized  that  ergonomic  measures  minimize  absence  from  work  (less  injures,  less   work  related  diseases),  and  increase  satisfaction  and  efficiency  of  employees.  Taking  all  these  into   account,  intensive  campaigns  focused  on  decision  makers  inside  organisations/companies  need  to  be   promoted,  supported  and  initiated.   Based   on   the   findings   of   studies   conducted   as   part   of   the   European   Union-­‐funded   ERGO   WORK   project,   namely   the   deliverables   “Recommendations   for   Multidisciplinary   Curriculum   Ergonomics”   (Summary  of  these  recommendations  may  be  found  in  Annex  I)  and  “Report  on  In-­‐depth  Analysis,”   this  paper  provides  a  list  of  recommendations  to  system  and  policy  makers  on  improving  workplace   ergonomics   for   people   with   disabilities.   In   addition,   the   document   takes   into   account   in-­‐depth   discussions   with   experts   from   the   Standing   Committees   on   Employment   and   Education   of   the   European  Association  of  Service  Providers  for  People  with  Disabilities  (EASPD).  The  recommendations   aim  to  provide  a  contribution  to  the  future  development  and  innovation  of  the  open  labour  market   in   the   partner   countries   of   the   ERGO   WORK   project   and   throughout   the   European   Union.   In   the   debate  about  disability,  quality  of  life  should  always  be  at  the  core  of  every  decision  regardless  of  the   field.   It   is   of   utmost   importance   to   recognise   that   in   the   open   labour   market   every   person   has   different  support  needs  and  different  goals  in  his  or  her  life  and  individual  choice  should  be  fostered   and  respected  as  much  as  possible.     The   employment   of   people   with   disabilities   is   an   important   policy   topic   that   has   been   regularly   brought  up  on  the  international  arena.     • The  Article  27  of  the  UN  Convention  on  the  Rights  of  Persons  with  Disabilities  (UNCRPD)   recognizes  the  right  of  persons  with  disabilities  to  work,  on  an  equal  basis  with  others.   • The  European  Commission  addresses  labour  market  issues  in  the  framework  of  the  European   Semester   by   asking   Member   States   to   develop   additional   support   measures   for   the                                                                                                                             1  According  to  the  International  Ergonomics  Association,  ergonomics  is  “the  scientific  discipline  concerned  with   the  understanding  of  interactions  among  humans  and  other  elements  of  a  (work)  system,  and  the  profession   that  applies  theory,  principles,  data  and  methods  to  design  in  order  to  optimize  human  well  being  and  overall   (work)  system  performance.”  
  • 5. 4     unemployed;   in   particular   those   most   excluded   from   the   labour   market   (young   people,   elderly,  disadvantaged  groups,  persons  with  disabilities).  European  Semester  is  a  governance   instrument  that  aims  to  ensure  a  better  coordination  between  EU  Member  States  and  the   European  Commission  to  successfully  achieve  the  EU’s  strategies  and  targets.   • The  European  Disability  Strategy  (2010-­‐2020)  aims  to  improve  the  social  inclusion  and  well-­‐ being  of  people  with  disabilities  by  enabling  them  to  fully  exercise  their  rights.   • The   Employment   Equality   Directive  2000/78/EC   fights   against   age   and   disability   discrimination  in  employment.   3 ERGO  WORK  PROJECT  OVERVIEW   ERGO  WORK  –  Joining  academia  and  business  for  new  opportunities  in  creating  ERGOnomic  WORK   places  is   a   European   project   launched   in   October   2013   under   the   Lifelong   Learning   Programme   (Erasmus).   It   aims   to   improve   the   ergonomic   design   of   jobs   and   workplaces   for   people   with   disabilities.   The   project   promotes   knowledge,   skills   and   “social   cohesion”   in   order   to   create   reasonable  accommodation  at  work  for  all  employees,  including  people  with  disabilities.  A  total  of  10   partners   from   six   countries   -­‐   Slovenia,   Poland,   United   Kingdom,   Italy,   Spain,   and   Belgium   –   are   involved  in  ERGO  WORK.     The   project   is   founded   on   the   view   that   the   labour   market   can   significantly   benefit   from   greater   inclusion  of  people  with  disabilities.  It  holds  that  the  multidisciplinary  field  of  Ergonomics  can  help   and   support   inclusion   through   improved   design   and   adaptation   of   workplace   to   cater   for   diverse   needs.   The   long-­‐term   objective  of   the   project   is   to   set   the   foundation   for   a   systematic   and   sustainable   cooperation  between  Academia  and  Business  and  all  other  relevant  stakeholders  in  Ergonomics  for   persons   with   disabilities   in   order   to   foster   Reasonable   Accommodation   at   work.   The   project   as   a   whole  aims  to  update  the  existing  Ergonomics  teaching  contents  at  partner  universities,  particularly   in  Poland  and  Slovenia.   As  part  of  one  of  the  project’s  work  packages,  the  partners  developed  the  “Recommendations  for   Multidisciplinary   Curriculum   Ergonomics”   based   on   a   study   entitled   “In-­‐depth   Analysis   of   existing   Curricula  Ergonomics”.  The  study  produced  important  findings  on  the  existing  Curricula  in  partner   countries   in   the   field   of   Ergonomics   and   specifically   showed   how   different   study   programmes,   subjects,  teaching  contents,  or  modules  address:  a)  Multidisciplinary  issues  –  which  disciplines  are   included  or  need  to  be;  b)  needs  of  people  with  disabilities–  how  well  specific  contents  on  ‘adapted   workplace  design’  are  represented  within  the  curriculum.     4 KEY  FINDINGS  OF  ERGO  WORK  IN-­‐DEPTH  ANALYSIS  FOR  IMPROVING  CURRICULA   ERGONOMICS   An   in-­‐depth   analysis   of   Ergonomics   curricula   taught   by   17   faculties   from   13   higher   education   institution  from  6  countries  (focussing  on  the  UK,  Slovenia  and  Poland)  has  revealed  the  following   findings  (ERGO  WORK,  2015):  
  • 6. 5     - Curricula   for   Ergonomics   programmes   need   to   include   following   topics   in   order   to   accommodate   the   needs   of   people   with   disabilities   at   work:   inclusive   design;   empathetic   methods   of   design;   introduction   to   organizational   behaviour;   assistive   technology   knowledge;  and  accessible  environments  knowledge.   - Awareness  should  be  raised  among  students  of  various  needs  of  people  with  disabilities  in   general,  rather  than  placing  the  focus  on  specific  groups  and  their  needs.   - Empathic   skills   are   crucial   in   raising   students’   awareness   in   relation   to   people   with   disabilities.   Empathic   skills   can   be   taught   through   practical   work,   for   example,   by   using   a   wheelchair  or  glasses  that  simulate  a  disability.  This  way,  students  can  empathise  with  the   user  experience  and  design  accordingly.   - Teaching  content  about  mental  health  needs,  including  stress,  depression  and  schizophrenia,   is  rare  in  the  curricula  covered  by  the  study.  There  is  a  need  to  include  more  knowledge  on   the   aspect   of   mental   disability   in   relation   to   workplace   ergonomics   for   people   with   disabilities.   - Workplace  intervention  in  Ergonomics  courses  is  not  always  related  to  the  needs  of  people   with  disabilities  at  workplace.  In  theory,  such  needs  are  included  in  Ergonomics  training,  but   the  practical  application  is  rare.   - Knowledge   sharing   in   terms   of   the   tools   used   by   training   programmes   can   improve   the   effectiveness  of  teachings.     - It  is  important  to  use  the  knowledge  and  practices  developed  within  other  disciplines,  for   example,  organisational  and  occupational  psychology.  The  needs  of  people  with  disabilities   at   workplace   should   not   be   covered   only   through   the   physical   design   of   the   working   environment.  Adaptation  can  be  made  also  in  terms  of  scheduling,  type  of  work,  daily  tasks,   etc.       5 KEY  FACTORS  ENABLING  EQUAL  EMPLOYMENT  OPPORTUNITIES  AND  QUALITY  WORK   ENVIRONMENT  FOR  PERSONS  WITH  DISABILITIES     5.1 Disability  &  employment     - The  labour  market  should  develop  inclusive  environments  meeting  the  demands  of  persons   with  various  support  needs,  ranging  from  low  to  high  levels  of  assistance.   - All  forms  of  employment  should  be  equally  valued  according  to  their  role  in  social,  health   and  employment  policies.     - Discrimination  on  the  basis  of  disability  should  be  legislated  against.   - Free  choice  of  work  in  the  preferred  environment  should  be  respected.   - All  forms  of  employment  for  persons  with  disabilities  should  address  their  individual  needs   and  respect  their  abilities.   - Employment  of  persons  with  disabilities  in  the  private  sector  should  be  promoted    through   appropriate   policies   and   measures,   which   may   include   affirmative   action   programmes,   incentives  and  other  measures;  
  • 7. 6     - Reasonable  accommodation  and  universal  workplace  design  is  crucial  in  providing  real  access   to  work  and  employment  positions.    Not  only  tools  and/or  adaptations  may  be  needed  to   perform   job-­‐tasks,   but   also   the   availability   of   human   support   and   support   services   could   overcome  barriers  faced  in  the  working  environment.    The  reasonable  accommodation  and   workplace  design  concepts  should  be  fully  implemented  in  the  labour  market  to  allow  people   with  disabilities  to  have  concrete  chances  to  find  and  to  keep  a  job  in  the  labour  market.   - Support  must  be  made  available  in  all  phases  of  working  life  (recruitment,  retention  and  end   of  work).   - Vocational   and   professional   rehabilitation,   job   retention   and   return-­‐to-­‐work   programmes   should  be  in  place  for  persons  with  disabilities.   - Cross-­‐sectorial   cooperation   between   all   stakeholders   working   in   the   field   of   disability,   ergonomics,   workplace   design   and   employment   is   essential   to   establish   sound   support   frameworks  and  to  identify  and  tackle  any  issue  with  an  adequate  response.     - Accessibility   and   universal   design   should   be   given   a   broad   definition   to   cover   all   types   of   disability.  Accessibility  of  the  workplace  and  accessible  transport  is  the  first  step  to  enable   access  to  the  labour  market.         - Support   for   employers   to   create   their   own   Corporate   Social   Responsibility   plans   and   implement   ergonomic   workplaces   is   an   essential   part   of   improving   access   to   work   and   employment  for  persons  with  disabilities.   5.2 Education  and  vocational  training   - People   with   disabilities   should   have   effective   access   to   general   technical   and   vocational   guidance  programmes,  placement  services  and  vocational  and  continuing  training.   - Vocational   education   and   training   (VET)   programmes   should   be   adapted   to   the   needs   of   persons   with   disabilities;   persons   with   disabilities   should   be   involved   and   trained   as   educators  when  possible.   - The   concepts   of   reasonable   accommodation,   workplace   design   and   ergonomics   should   be   part  of  the  curricula  in  VET  and  higher  education  for  students  in  different  fields  of  study  such   as  Psychology,  Engineering  and  Occupational  Health.   - New  learning  methods,  teaching  methods  and  contents  about  Ergonomics  should  be  made   available  and  mainstreamed  in  VET  and  higher  education.  Cooperation  between  educational   institutes  is  crucial.       6 RECOMMENDATIONS     As   stated   in   Article   27   of   the   UN   Convention   on   the   Rights   of   Persons   with   Disabilities   and   the   European   Union’s   2020   Strategy,   employment   and   job   opportunities   are   a   key   priority   for   all   Governments  in  Europe.  Although  mainly  a  policy  area  that  belongs  to  the  competence  of  Member   States,   it   is   also   of   relevance   to   the   European   Union,   which   acts   as   coordinator,   initiator   and   innovator.  
  • 8. 7     While  it  is  recognised  that  employment  on  the  open  labour  market  is  the  preferred  option,  it  should   be  also  acknowledged  that  many  people  with  disabilities  are  in  other  labour  schemes  for  reasons   depending  on  different  support  needs  and/or  because  of  a  lack  of  adequate  structures  in  the  open   labour  market.   EU   Member   States   have   developed   work   and   employment   schemes   according   to   their   respective   historical   background   of   disability   care   and   support.   According   to   its   specific   framework,   each   Member  State  has  developed  its  range  of  structures  and  programmes  as  well  as  its  own  definitions  -­‐   hardly  comparable  as  they  imply  different  concepts.   The   multi-­‐level   approach   towards   policy   making   in   the   area   of   employment   for   people   with   disabilities  makes  it  essential  to  address  decision-­‐makers  both  on  national  and  supranational  levels.   The  current  article  provides  separate  sets  of  recommendations  for  targeting  these  groups.   6.1 Recommendations  to  the  European  Commission  and  the  European  Parliament   Inclusion   of   people   with   disabilities   in   the   open   labour   market   is   a   high-­‐priority   objective   for   Europe.  Addressing  special  needs  of  disabled  employees  through  tailored  ergonomic  solutions  and   workplace  adjustments  is  one  of  the  ways  in  which  this  objective  can  be  achieved.  Therefore,  the   European  Commission  (EC)  and  the  European  Parliament  need  to  take  the  lead  in  stimulating  fully   inclusive   employment   conditions   in   Member   States.   Based   on   the   outcomes   of   the   ERGO   Work   project,   and   taking   into   account   the   EASPD   Employment   Declaration   2014,   the   following   set   of   recommendations   for   the   European   Union   (European   Parliament,   Council   of   the   European   Union,   European  Commission)  has  been  developed. ! The  EU  should  promote  the  development  of  employment  opportunities  for  people  with   disabilities  in  the  framework  of  the  European  Employment  Directive.   ! The   EU   should   extend   the   spectrum   of   employment   opportunities   for   people   with   disabilities   in   terms   of   Public   Procurement.   The   European   Social   Fund   and   the   opportunities   given   by   the   General   Block   Exemption   Regulation   can   also   be   used   to   develop  ergonomic  working  environments  for  people  with  disabilities.  Furthermore,  the   European   Commission   should   encourage   Member   States   to   use   structural   funds   for   developing  fully  inclusive  workplaces.     ! The  EU  need  to  encourage  better  European  collaboration  and  transfer  of  knowledge  and   practices   in   the   field   of   ergonomics   and   workplace   adjustment   for   people   with   disabilities.  It  is  crucial  to  identify  and  to  promote  models  of  good  practice  with  regard  to   policies  and  approaches  providing  adapted  workplaces  and  workplace  design.   ! A  further  development  of  a  European  Network  in  the  field  of  workplace  ergonomics  for   people   with   disabilities   is   an   important   element   for   strengthening   the   collaboration   among   European   countries.   Hence,   a   stakeholder   network   that   focuses   on   structural   relations  between  stakeholders  at  local,  regional,  national  and  European  levels  needs  to   be  further  developed  and  financed.  At  the  EU  level,  the  network  would  ideally  include,  in   addition  to  political  authorities,  service  providers,  academia  representatives,  workplace   design   and   ergonomic   developers,   employers,   chambers   of   commerce,   trade   unions,   expert  associations,  boards  and  consultancies,  etc.   ! It  is  further  recommended  to  foster  the  training  of  professionals  specialized  in  ergonomic   solutions  for  people  with  disabilities.  Specifically,  it  is  crucial  to  promote  multidisciplinary   ergonomics  curricula  in  universities,  with  the  focus  on  inclusive  design,  accessible  design  
  • 9. 8     and  universal  design.  Specialists  with  specific  knowledge  in  the  fields  of  ergonomics  and   workplace  design  for  people  with  disabilities  are  essential  for  creating  adapted  working   environments.     ! The  Erasmus+  programme  should  tackle  the  promotion  and  the  development  of  training   opportunities  for  ergonomics  specialists  focused  on  the  needs  of  people  with  disabilities.   It  should  support  the  accessibility  of  training  about  workplace  adjustments  for  people   with  all  types  of  disabilities.   ! The  full  potential  of  the  ‘flexicurity  approach’  -­‐  flexible  employment  schemes  -­‐  should  be   used  and  promoted.  This  approach  aims  at  tailor-­‐made  job  opportunities  addressing  the   needs   and   abilities   of   people   with   disabilities   while   providing   them   with   the   needed   security,  including  flexible  social  protection  schemes.     ! Instruments   to   collect   accurate   and   comparable   data   on   employment   and   on   the   situation   of   people   with   disabilities   in   employment   must   be   developed.   A   close   cooperation  with  Eurostat  is  needed,  and  a  closer  cooperation  with  researchers  and  the   academic  world  should  be  put  in  place,  especially  regarding  Ergonomics.  Data  collection   should   add   value   for   employers   when   implementing   ergonomic   workplaces.   The   data   should  be  used  to  influence  employers  and  to  raise  awareness.   ! In   order   to   have   a   clear   overview   of   the   needs   of   people   with   disabilities   in   terms   of   employment,  it  is  crucial  to  involve  the  representatives  of  the  disability  sector  and  the   academic  world  in  political  consultations  on  relevant  topics.  The  European  Commission   needs  to  consider  the  impact  of  any  European  policy  on  related  schemes  for  people  with   disability.   ! As   part   of   the   EC’s   efforts   to   tackle   long-­‐term   unemployment,   it   is   important   to   pay   specific   attention   to   the   long-­‐term   unemployment   of   people   with   disabilities   and   consider  ergonomic  improvements  as  a  solution  to  tackle  this  problem.   ! The  European  Social  Fund  should  also  be  used  for  ensuring  employment  opportunities   for   people   with   disabilities   through   improving   reasonable   accommodation   and   accessibility  at  work.     ! Provide   training   and   information   sessions   for   young   people   with   disabilities   seeking   employment  about  workplace  ergonomics  through  the  EU  Youth  Guarantee  Programme.       6.2.Recommendations  to  the  national  authorities  in  the  piloting  countries   While  the  European  Union  recognized  employment  and  social  policy  as  a  priority  sphere,  these  fields   remain  a  Member  State  competence.    Therefore,  the  issue  of  inclusion  of  people  with  disabilities  in   employment  also  needs  to  be  addressed  at  national  level.  Following  is  the  set  of  recommendations   for  the  national  authorities  in  piloting  countries:   ! In  order  to  ensure  and  protect  the  rights  of  persons  with  disabilities,  a  legal  framework  is   always   fundamental.   Therefore,   the   partnership   recommends   that   the   Member   States   promote   a   legal   framework   guaranteeing   adapted   and   fully   accessible   workplaces   of   high   quality.   ! A  top  down  approach  needs  to  be  adopted,  ensuring  that  decision  makers  (on  national  and   corporative  levels)  gain  awareness  and  initiate  the  internal  ergonomic  changes.   ! It  is  also  necessary  to  raise  awareness  among  employers,  human  resources  managers,  non-­‐ disabled  employees  and  the  public  in  general  about  specific  needs  of  people  with  disabilities.   Improvements  need  to  be  made  in  terms  of  information  and  overall  culture  at  workplaces.   Employers  need  to  be  aware  of  their  obligations  and  of  different  types  of  disabilities  that  
  • 10. 9     require   greater   tailoring   of   workplace   adaptation.   The   general   awareness   of   the   topics   of   ergonomic  design,  universal  design,  inclusive  design  and  accessible  design  needs  to  be  raised   through  involvement  of  experts  and  training.  Specialised  trainings  and  seminars  need  to  be   financially  supported  by  relevant  Policy  and  System  makers  (Ministries,  Local  and  Regional   Authorities),  and/or  organised  within  the  scope  of  work  of  Chambers  of  Commerce,  Trade   Unions,  Public  Consultancy  Bodies  etc.   ! In  addition,  better  information  is  also  needed  for  the  disabled  employees.  They  need  to  be   aware  of  their  rights,  of  EU  provisions  for  meeting  their  needs,  and  of  what  adaptations  are   possible   to   facilitate   them.   It   would   be   useful   to   launch   a   campaign   targeting   their   associations  in  order  to  spread  this  type  of  information.   ! Furthermore,   more   research   needs   to   be   done   into   assistive   technology   and   accessible   environment  solutions,  as  well  as  into  specific  needs  of  disabled  people,  particularly  in  areas   often   neglected   in   workplace   design.   These   include   mental   health   needs   and   intellectual   disability.  In  addition,  better  knowledge  is  needed  about  adaptations  that  go  beyond  purely   physical   adaptations   to   buildings.   There   is   more   scope   for   adaptations   to   individual   work   areas,  furniture,  environment,  IT  equipment,  software,  and  attitude  training,  to  allow  people   with  disabilities  to  do  jobs  without  the  need  for  changes  in  role,  hours  or  pacing.   ! Policies  based  on  ‘career  thinking’  as  a  precondition  for  sustainable  employment  should  be   developed,  because  employment  is  not  only  about  finding  a  job.  It  is  essential  to  build  up  a   new   Life-­‐long   Learning   strategy   as   a   very   important   step   forward,   including   adapted   workplaces  and  workplace  design  strategies.  Sustainable  and  inclusive  employment  is  only   possible  when  Life-­‐long  Learning  is  organised  and  implemented  in  such  a  way  that  people   with  disabilities  can  benefit  from  it.   ! Sustainable   employment   of   people   with   disabilities   needs   to   be   facilitated   by   providing   incentives  for  employers  to  hire  disabled  people,  and  to  cover  the  costs  linked  to  adjusting   the  workplace,  not  only  on  a  legislative  level,  but  also  on  actual  implementation  level,  being   flexible  in  setting  conditions  by  which  the  employers  receive  funding,  evaluating  impact  of   undertaken   measures   and   improving   the   system   if   necessary.   Pilot   countries   should   also   provide   information   to   employers   about   possibilities   to   receive   subsidies   to   make   adaptations.   ! A   Working   Group   for   Ergonomics   (WGE)   and/or   an   Ergonomics   Coordinator   need   to   be   promoted   in   the   companies   in   order   to   establish   an   operational   approach   with   close   cooperation  with  the  management  on  one  hand,  and  employees  on  the  other.   ! A  top  down  “Risk  list”  needs  to  be  promoted  for  each  company,  specifying  priority,  level  of   danger,   frequency   etc.   and   being   based   on   a   detailed   annual   evaluation   of   previous   accidents,   injuries,   reasons   for   absence   from   work,   on   work   assessment,   and   efficiency   assessment.   ! Active   involvement   of   employees   in   ergonomic   improvements   at   the   work   should   be   promoted,   as   employees   know   their   workplace   the   most.   Regular   evaluation   with   questionnaires,  interviews,  individual  workplace  plans  etc.  should  be  implemented.   ! National   authorities   should   also   promote   the   establishment   of   (supported   employment)   agencies  that  assist  employers  in  adapting  the  workplace,  coaching,  job  design,  job  creation   and  all  other  services  required  to  support  people  with  disabilities  in  employment.  In  addition,   the  Member  States  should  provide  financial  means  for  supported  employment  schemes  to   enable   them   to   exchange   models   of   good   practice   in   order   to   fulfil   their   role   as   a   bridge  
  • 11. 10     between   labour   demand   and   supply.   It   is   also   necessary   to   note   that   better   publicity   is   needed  for  organizations  working  with  people  with  disabilities.   ! Standardisation   in   educating,   designing   and   employing   ergonomic   principles   should   be   promoted.   Chambers   of   Commerce,   Trade   Unions,   Expert   associations,   boards,   and   consultancies  need  to  be  encouraged  to  intensify  actions  towards  standardisation.  Existing   oversee   standards   can   be   used   as   guidelines,   for   example   US   OSHA   standard   (www.osha.gov).   ! Employment   and   career   prospects   for   people   with   disabilities   in   the   labour   market   could   clearly  be  improved  by  opening  up  the  public  sector  at  local,  regional  and  national  levels.  The   public  sector  needs  to  set  an  example  by  providing  adapted  and  accessible  workplaces  for   persons   with   disabilities.   A   specialised   agency   might   be   needed   to   help   public   employers   introduce  disability-­‐friendly  solutions  in  workplace  design.     ! To   achieve   these   goals,   Member   States   should   include   in   their   Action   Plans   measures   to   combat   discrimination   and   social   exclusion.   Plans   with   clear   targets   should   be   set   and   achieved  on  the  reduction  of  unemployment  rates  and  the  increase  of  employment  rates  of   persons  with  disabilities  through  improvement  in  workplace  design  and  adaptation.   ! Long-­‐term  unemployment  among  people  with  disabilities  should  be  tackled.  Improvements   in  workplace  ergonomic  should  be  seen  as  an  instrument  to  tackle  this  issue.   ! The  European  Social  Fund  should  be  used  for  ensuring  employment  opportunities  for  people   with  disabilities  through  improving  reasonable  accommodation  and  accessibility  at  work.     ! Provide   training   and   information   sessions   for   young   people   with   disabilities   searching   for   jobs  about  workplace  ergonomics  through  the  EU  Youth  Guarantee  Programme  at  national   level.     7 CONCLUSIONS   The  inclusion  of  people  with  disabilities  in  the  labour  market  is  not  possible  without  ensuring  their   ability  to  physically  access  their  working  places.  In  order  to  fulfil  the  provisions  of  the  Article  27  of  the   UNCRP  on  equal  employment  opportunities,  the  working  environment  needs  to  be  adapted  to  meet   their  specific  needs  and  facilitate  their  day-­‐to-­‐day  operations.  Ergonomic  solutions  at  workplace  can   not   only   ensure   equal   opportunities   for   people   regardless   of   their   abilities,   but   also   improve   the   economic  efficiency  of  companies.  It  is  clear  that  universal  design  at  workplace  that  provides  these   equal   opportunities   is   beneficial   from   many   points   of   view.   However,   to   achieve   inclusive   employment   opportunities   it   is   crucial   to   provide   specific   training   to   students   studying   workplace   ergonomics.  Specialized  training  that  focuses  on  the  needs  of  people  with  disabilities  should  provide   comprehensive  knowledge  of  the  topic  area.  For  this  reason,  it  is  important  that  decision  makers  on   both   European   and   national   levels   take   the   recommendations   presented   in   this   article   for   future   policy  actions.      
  • 12. 11     8 ANNEX  I.      SUMMARIZED  RECOMMENDATIONS  FOR  MULTIDISCIPLINARY   CURRICULUM  ERGONOMICS     Summarising  the  findings  of  the  Report  on  the  In-­‐depth  Analysis,  ERGO  WORK  partnership  agreed  on   the  following  list  of  recommendations  for  developing  or  improving  curriculum  content  relating  to  the   needs  of  people  with  disabilities  in  the  workplace:   • Raise  awareness,  understanding  and  empathy  among  students  about  the  varied  needs  of  people   with   disabilities   rather   than   placing   the   focus   on   specific   ‘groups’   and   their   needs.   This   is   important  because  the  needs  of  people  with  disabilities  are  varied  and  may  differ  from  person  to   person.     • However,  some  specific  groups  are  less  researched  and  understood  in  terms  of  adaptations  in   the   workplace.   Therefore   we   argue   that   greater   emphasis   should   be   placed   on   the   better   understanding  of  hearing  impairment,  mental  health  needs  and  intellectual  impairment.  All  of   these  are  currently  poorly  covered  in  the  curricula  about  people  with  disabilities  and  workplace   design.   • Teach   from   a   perspective   of   ‘inclusive   design’   or   ‘universal   design’   so   that   methods   can   be   applied  across  different  contexts  and  scenarios.   • Ensure  all  students  gain  in-­‐depth  knowledge  on  the  topic,  without  limiting  the  coverage  to  only   those  students  who  choose  projects  related  to  people  with  disabilities.   • Help  students  develop  empathic  skills  through  the  use  of  empathic  equipment,  case  studies  and   personas.   • Teaching  should  include  some  interaction  with  people  with  disabilities  as  part  of  every  student’s   training,  including  ‘older  people’  –  this  is  an  essential  part  of  good  practice  in  inclusive  design  and   Occupational  Therapy  teaching.   • Include  more  knowledge  about  mental  health  needs  in  the  workplace,  in  particular  in  relation  to   job  design  and  interventions.    Material  for  this  will  most  likely  have  to  be  sought  in  the  area  of   Occupational  Health  curricula,  as  it  is  rare  in  Ergonomics  and  Occupational  Therapy  curriculum   material.   • Place  a  focus  on  linking  workplace  interventions  to  persons  with  disabilities  needs  –  currently   most   Ergonomics   training   in   relation   to   the   workplace   tends   to   focus   on   prevention   of   harm,   increasing  efficiency  etc.  We  recommend  focusing  more  on  increasing  opportunity  and  enabling   people  with  disabilities  to  carry  out  normal  jobs.   • There  is  a  need  to  explore  Occupational  Health  and  OT  curricula  for  specific  content  relating  to   persons  with  disabilities,  as  it  appears  that  this  content  was  most  closely  aligned  to  the  aims  of   the  project  and  stakeholder  needs.   • Explore   curricula   and   include   knowledge   from   organisational   behaviour   and   occupational   psychology  –  this  is  essential  for  the  success  of  workplace  interventions.   • Share  knowledge  about  tools  for  inclusive  design  –  These  include  physical  tools  such  as  empathy   simulators,  and  software  tools  such  as  hearing  and  vision  simulator  software,  specialised  building   design  software  and  specialised  ergonomics  anthropometry  analysis.   • Consider  including  knowledge  about  Assistive  technology.   • Consider  including  knowledge  about  Accessible  environments.   • Consider  ultimately  seeking  accreditation  from  European  Ergonomist  (CREE)  for  any  specialised   content  that  is  developed.  
  • 13. 12     9 LEGAL  DISCLAIMER     This  project  has  been  funded  with  support  from  the  European  Commission.   This  publication  [communication]  reflects  the  views  only  of  the  author,  and  the  Commission   cannot  be  held  responsible  for  any  use  which  may  be  made  of  the  information  contained   therein.     For  other  languages  see:   http://ec.europa.eu/dgs/education_culture/publ/graphics/agencies/use-­‐translation.pdf