Nasreen Taj is an IT engineer with over 4 years of experience working in ERP, security, databases, and project coordination. She has a Bachelor's degree in Computer Science. Her work experience includes positions at McAfee as a Tier 1 technical support engineer, Flipkart in customer support, and Cybosol as a technical support engineer. She is seeking new opportunities and has experience with technologies like VB, SQL Server, ERP systems, and antivirus products.

1. CURRICULUM –VITAE
NasreenTaj
Telephone:- 00-966 - 533877420
E-mail: - kamdodrnr@gmail.com
Visa: Dependent Visa, Ready to transfer
Spouse Name: Mohamed Tasawer Hussain Working for Al yamama
Spouse number: 00-966-533584996
Objective:
IT Engineer with 4 years of experience in the field of ERP, Security, database, Project
Coordination.
Educational Profile: -
Degree : Bachelor Of Engineering, (COMPUTER SCIENCE)
Institution : STJ Institute of Technology, Karnataka, India
University : Visweshwariah Technological University.
Year of Passing : September 2011
External Courses:-
• SAP ABAP course in Amino software technologies
• McAfee antivirus certifications while working in company
Skillset:-
VB, Sql server, ERP, Crystal Reports, Windows server, Antivirus, Epo,VSE ( McAfee products)
Employment History:-
1. From June– 2012 to July-2014
Company : McAfee (Intel Security)
Designation : Tier 1 Technical Support Engineer
Job Responsibilities:-
• Windows server, Security products-EPO,VSE
• Setting and controlling the scope of the project
• work closely with the Tier 2 Engineer and network admin.
• Provide technical support worldwide
• Work remotely with system admin,network admin on EMEA,NA,APAC and LTAM
regions.
• Implementing products and installing and configuring them to the windows OS and
servers
• Resolve Virus Issues.
• Sql server issues related to the implemented product
• Restoring the database, backup database, generating the DB scripts, Views, stored
procedures
• Maintaining the system online

2. • Checking the errors and troubleshooting the errors
• Training to the juniors on the products
2. From October-2012 to March – 2012
Company : Flipkart (Bangalore, India)
ProjectCompleted : Customer Support
Designation : Customer Support
Job Responsibilities:-
• Used to maintain ERP software and also troubleshoot windows OS used by Employees.
• Maintaining the daily report of customers in ERP.
• Call the customer on the daily item delivered and delay in delivery also to confirm the
orders.
• Receive the inbound calls from customers regarding the product details and delivery
time.
3. From October 2014 till December 2015
Company : - CYBOSOL (Dammam, K.S.A)
Designation : - Technical Support Engineer
Job Responsibilities:-
• Database maintainance
• Crystal reports-creation,editing,adding fields from database views
• Upgrading the latest program
• ERP implementation online to clients
• Db scripting-creating tables,views,stored procedures
• Database backup and restore
• Preparing EDD -Enterprise design document
• Preparing technical reports
• working on simple VB scripts
• Documenting the incidents
• Project Management and Team Management.
• ERP- All Modules Modules: HR,Finance,GL,AP,AR,Project Management,Patient
Management
PERSONAL PROFILE:-
Date of Birth : 28th
April,1988
Martial Status : married.
Nationality : Indian.
Languages Known : English, Hindi, Kannada
REFERENCES:-
References shall be provided upon request.

3. Place : K.S.A
Date : 19/09/2016
(NasreenTaj)