Vikram Kaushik is seeking a position that utilizes his professional skills and allows him to help the organization achieve its business objectives. He has over 4 years of experience in desktop support and antivirus support. His responsibilities have included managing antivirus servers, DHCP servers, network switches, and troubleshooting hardware, software, and network issues. He has strong technical skills including various operating systems, databases, programming languages, and software applications.

1. VIKRAM KAUSHIK
Mobile: 9467314244, 8146508122
E-mail: viku.kaushik@gmail.com
#265, Khuda Lahora, Chandigarh.
CAREER OBJECTIVE
To leverage my professional skills by undertaking focused productive and respectable responsibilities. Further, I would
wish to accrue my logical, analytical & problem solving abilities to help the Organization attaining her business
objectives.
WORK AND EXPERIANCE
• Working in Bharat IT services Ltd as Antivirus Support Engineer from 07 Oct 2014 to till now. Handling CCS
HAU University and 700+ users individually.
• Worked in Redignton India as a Desktop support Engineer and onsite in RBI (Sec-17 Chandigarh) from Aug 1,
2013 to Oct 06 2014.
ROLES AND RESPONSIBILITY
• Managing Antivirus Server Trend Micro Office scan Antivirus and Support and Handle problems regarding
virus.
• Managing DHCP Server and Network Switches.
• Managing PRI lines and Cisco Routers.
• Good Knowledge of Google Apps and Google Drive.
• Good Knowledge of mail configuration of BlackBerry and all Android Phones and Apple IPAD.
• Good knowledge of Microsoft Outlooks 2007 and 2010.
• Arranging Tele presence for Management Meeting.
• Problems Related with the Application in Microsoft Office
• Creating and Managing Users accounts.
• Arranging Video Conferencing for Management Meeting.
• Installing System & Application Software
• Troubleshooting and installation of most operating system of Microsoft family and software application running on
the windows operating systems..
• Applying group policy to the user.
• Troubleshooting Virus Problems by scanning, Updating, Re-installing Antivirus in client Computers using
Symantec client security.
• Maintenance & Troubleshoot System, Network Printers, Application software’s,
• Troubleshoot of mailing software like Microsoft Outlook.
• Supporting Internet related queries.
• Trouble shooting of Hardware Devices and peripherals..
• I was responsible to understand the present huge infrastructure from Regional L1/L2 heads.
• Planning, Designing, implementation and maintenance of Local Area Networks (LAN).

2. • Inventory Management And Asset Laptop , Desktop And Call Logging to Dell And HP Vendor
• Installation & Troubleshooting for 3rd party Software
• Printer /Scanner installation & 1st level H/W Troubleshooting Canon Image Runner 2600 and Ricoh C2050,
Ricoh 2000, HP Printers.
• Vender coordination Ricoh, Dell, Canon, HP.
EDUCATION & QUALIFICATIONS
• B.Tech from S.B.I.E.T. college of education, Haryana Affiliated to Kurukshetra University, with an aggregate of
74%
• Diploma Engineering from Govt. Poly. CHEEKA-KAITHAL with aggregate of 72 %
SKILL SET
• Operating System : Windows(All), Linux
• Database Languages : Basic SQL ,Oracle 10g
• Programming Languages : C, C++
• Programming Languages : Basic Java and .NET
ACHIEVEMENTS/EXTRA-CURRICULAR ACTIVITIES
• Organized cultural and technical events at college level.
• Participated in vole-ball tournament at inter college level.
• Represented my college cricket team in 2007-2008 college tournaments.
HOBBIES
• Playing chess & Listening Music
• Penning down my thoughts.
PERSONAL INFORMATION
• Date of Birth : 15th Dec,1991
• Sex : Male
• Language Known : English, Hindi
• Strengths : Good interpersonal skills, Commitment, Result oriented
DECLARATION
I do hereby inform that the information given in this resume is true and correct to the best of my knowledge.
VIKRAM
KAUSHIK