Shiakhah Rashed Al Mansoori is an Emirati female seeking a position that utilizes her skills and allows her to contribute to her country. She has over 10 years of work experience in customer service and administrative roles. She is fluent in Arabic and English and has various computer, office, and service certificates.
Experienced Customer Service Executive with a demonstrated history of working in the logistics and supply chain industry. Skilled in Negotiation, Microsoft office, Customer support, Communication and team building.
1. Shiakhah Rashed Al Mansoori
Mobile No: 056/3120007 _ Email: shikha.zayod@gmail.com
Abu Dhabi, U.A.E
Personal
Date of Birth: 03rd June 1985
Sex: Female
Nationality: Emirati
Marital Status: Married
Career Goals:
• Toobtain valuable experience working in a company that needs my skills and also to be a
successful person and make a valuable contribution to my country.
Education:
• 2005 - 2006 Completed Grade 11 at UUHUD School.
Trainings and Certificate:
Skills:
2. • Computer and Certificates:
• Customer Services in GHQ.
• MOI Information in GHQ.
• e Services in GHQ.
• ICDL
• Arabic and English keyboarding (Expellant).
• Windows XP, VISTA & Windows 7.
• E-mails & Internet.
• Office:
• Expert in maintenance of (photocopiers, fax machines, Scanners etc).
• Filing documents manually and electronically.
• Language:
• Arabic (Mother language).
• English (Fluent). English Courses “ 13th April to 20th August 2009”.
• Certificate in (Communication & Self Management) at ADGAS.
• Certificate in (Induction Programme) at ADGAS.
• Certificate in (Competent Office Management) at ADGAS.
• Certificate in (First AID) at ADGAS.
• I have a driving license for Car.
Work Experience:
From July 27th ,2015
T o October 20th 2016 Working as a full time Guest Services Agent
3. From October 27th,2013
T o September 28th,2014
For Etihad Airways.
Working as a full time Customer Agent
For T ASHEEL COMPANY.
From February 08th ,2009
T o March 27th,2010.
Working as a full time Office Administrator for
Abu Dhabi Gas Liquefaction Company (ADGAS)
Employee in Accommodation Section.
From August 06th,2006
T o February 07th,2009
Working as a full time Customer Support Executive for
Emarat T echnology Solution FZ-L.L.C in Abu Dhabi.
Interests and Activities:
• Reading Books, twitter, newspaper.
• Playing Games, Puzzles.
• Swimming in AL Jazeera Club
References:
Name: Ghanem S. Al Agha.
Title: Chief Executive Officer.
Company: Tasheel
Phone: 009712 666 6654
