Douglas Galbraith is seeking a position in property management and has over 8 years of experience in property sales, valuations, negotiations, and customer service. He holds a BSc in Estate Management and Property Valuation & Management. His career includes roles conducting property viewings and sales, research and data analysis for valuations, and managing a portfolio of rental properties. He is motivated, a strong communicator, and builds relationships easily.

1. Douglas Galbraith
90 Lime Square, Newcastle upon Tyne, NE1 2BN
Tel: 07597 115 444 Email: galbraith.douglas@gmail.com Driving Licence: Full Clean Irish / EU
Personal Profile
• A driven, self-motivated and focused individual with an impressive academic career and an array of practical
experience in targeted and fast moving property management environments
• Someone who builds trust and credibility easily with stakeholders of all levels, shows a strong commitment to
providing consistently excellent service levels, achieving best practice and consistently exceeding expectations
• Applies strong leadership and organisational skills in order to further team goals, achieve all set company and
personal objectives, and resolve unexpected issues promptly and professionally
Qualifications & Education
Northumbria University BSc (Hons): Estate Management – (Upper Second Class Hons) Sept 10 - May 12
Core Modules:
Valuation Property Investment and Finance Planning and Development
Urban Regeneration Commercial Property
Limerick Institute of Technology BSc (Hons): Property Valuation & Management 2005 - 2008
Killarney Community College Student Academic Award 1998 - 2004
C.E.B. Computer Examination; Pass with Distinction 1999
Professional Career
Oct 11 - Apr 12 Mandale Group, Newcastle upon Tyne Property Sales Negotiator
May 11 - Aug 11
• Conducted viewings of available properties
• Produced marketing strategies and schedules in order to increase consumer interest and potential sales
• Dealt with phone and email based inquiries on the properties in a competent and professional manner
• Completed reservations on properties and monitored their progress through the conveyancing procedure
• Liaised with purchasers solicitors and surveyors regularly satisfying any issues raised in order to achieve successful
exchange and completion of sale
Aug 11 - Sep 11 GVA, Commercial Property & Property Management Land & Development Intern
• Obtained and reviewed property comparables for use in valuations
• Conducted research and gathered data ahead of meetings before presenting this information to superiors and their
clients
• Analysed bid pro-forma information from tenders made by developers; detailed this on an MS Excel document for
future review by superiors, ensuring the data could be easily accessed and understood by the client
• Assisted the valuations team in conducting measurement of a number of properties as per the Code of Measuring
Practice
Jun 08 - Aug 08 Sherry FitzGerald Coghlan, Estate Agents & Valuer's Negotiator
Jul 07 - Jan 08
May 06 - Sep 06
• Negotiated effectively with clients
• Liaised with clients in relation to both residential and commercial properties
• Professionally conducted property viewings
• Managed a portfolio of letting properties

2. • Responsible for a variety of office administration tasks including accurate data entry
Additional Work Experience
Oct 09 - Sep 10 Kerry Phone Centres, Vodafone Communications Advisor
• Dealt with customers face to face, discussing various tariffs and options available confidently utilising a full and
comprehensive knowledge of products available
• Made cold calls to potential customers to discuss offers and increase sales opportunities
• Worked in field sales offering potential customers a domestic communications solution
• Achieved strict company set targets on a regular basis as outlined by management
• Conducted the induction and training of new staff to various roles within the company
• Trusted with completing lodgements on a daily basis
Additional Information
 Plays Gaelic Football with Cú Chulainn's GAC of Newcastle, winning the Yorkshire League and Championship, Pennine
League and All Britain Championship. Currently representing Britain in the All-Ireland Club Championship over 2012
 Retains the role of Public Relations Officer for Cú Chulainn's GAC and enjoys promoting the club throughout both the
UK and Ireland
Key Competencies
Communication & Presentation - exceptionally high level of verbal and written communication with the ability to operate
at both board & operative level. Able to influence others while developing and maintaining relationships
Analytical Thinking & Problem Solving - a clear thinker, creative in conceiving, implementing and monitoring logical action
plans and strategies. Able to anticipate problems and amend or adapt response as required
Relationship Building - effectively builds and maintains solid relationships with customers and other partners to ensure
maximum working efficiency and success as well as customer retention, repeat business and referrals
Commercial Awareness - understands the commercial realities affecting an organisation, its reputation and client base
Initiative & Self-Motivation - able to act on initiative identify opportunities and is proactive in putting forward ideas for
potential improvements and solutions to senior management
IT Skills - confident with all MS Office applications and Argus software
References – available on request