1. John Reiff
Consultant Email: johndreiff@gmail.com
Civic Engagement and Service-Learning in Higher Education
EDUCATION
The University of Michigan 1973-1982
Ph.D. in American Culture, 1982. Dissertation examined American political culture during the
Vietnam era through an interview study of Vietnam veterans.
The University of Texas at Austin 1965-1970
M.A. in American Civilization, 1970
B.A. with high honors in Plan II (interdisciplinary liberal arts honors program), 1969
PROFESSIONAL EMPLOYMENT
Administration
Director of Civic Learning and Engagement, Massachusetts Department of Higher Education, 2015-
2016.
Responsible for working with the public colleges and universities in Massachusetts under the
oversight of the Board of Higher Education to help them reach the Board’s goal of involving
every undergraduate in public higher education in civic learning. Worked with campuses to help
them identify, develop, and report on courses across the curriculum that have a substantial focus
on civic learning. Guided national teams to develop tools to assess student learning outcomes for
Civic Knowledge and Civic Values. Worked with K-12 system to help coordinate civic learning
across K-12 and higher education.
Senior Lecturer and Director, Civic Engagement and Service-Learning (CESL), University of
Massachusetts, Amherst, MA, 2011-2016 (promoted to Senior Lecturer II in 2015).
Responsible for promoting and supporting civic engagement and service-learning across the
UMass campus. Oversaw 8 full-time or part-time staff and graduate assistants, 4 part-time
faculty, and 7 undergraduate workers. Directed two-year Service-Learning (SL) leadership
development program (Citizen Scholars Program) and oversaw first-year Residential Academic
Program (IMPACT!), other SL courses, the Civic Engagement and Public Service certificate
program, and the individualized Civic Engagement major track. Developed faculty capacity to
teach SL. Supported other UMass Amherst SL programs and coordinated with SL faculty and
programs throughout the UMass system and the Five Colleges. Guided the development of three
strategic plans for service-learning, and from 2013 to 2015 worked with the UMass Joint Task
Force on Strategic Oversight to build community engagement as a central element of the UMass
strategic plan. Sought and oversaw external grants. Deepened partnerships with community
organizations. Represented UMass SL to external stakeholders. Taught SL courses as needed.

2. Senior Lecturer and Director, Community Engagement Program of Commonwealth Honors College,
University of Massachusetts, Amherst, MA, 2009-2011.
Responsible for promoting and supporting service-learning within the 3,300-student Honors
College. Supervised 7 staff and 3 faculty. Oversaw first-year Residential Academic Program
(IMPACT!), two-year SL leadership development program (Citizen Scholars Program), and other
SL courses, and Honors tracks in the proposed Civic Engagement and Public Service certificate
program and the individualized Civic Engagement major. Developed faculty capacity to teach SL.
Coordinated with other UMass SL programs and faculty on the Amherst campus and throughout
the UMass system, and with Five College community-based learning programs. Sought and
coordinated external grants. Deepened partnerships with community organizations. Taught
Leadership in Community Service Learning and other courses as needed.
Director, UMass Office of Community Service Learning at Commonwealth College, University of
Massachusetts, Amherst, MA, 2000-2009. Appointment changed from professional staff to Lecturer
with administrative assignment, 2002.
Responsible for promoting and supporting service-learning within Commonwealth Honors
College and across the University of Massachusetts, for serving as a bridge between community-
based organizations and the university, and for connecting the university to service-learning
across the Commonwealth. Guided the Service-Learning Faculty Fellows Program. Developed
and taught Integrative Seminar, Organizing for Change, and Tools for Change for the Citizen
Scholars Program, Integrative Seminar for IMPACT learning community, and Leadership in
Community Service Learning, Mentoring Youth of Color and From You Can’t to You Can.
Director of Warren W. Hobbie Center for the Civic Arts, Tusculum College, 1997-2000.
Responsible for promoting the development of the civic arts (the arts of effective and responsible
citizenship) within the college and for articulating the civic arts mission of the college to
audiences internal and external.
Director of Service-Learning Center, Tusculum College, 1996-2000.
Responsible for directing and teaching in college-wide service-learning requirement and for
developing a culture of community service on campus.
Coordinator and Director, Junior/Senior Writing Program, English Composition Board, University of
Michigan, 1980-1986.
Coordinator of College-wide writing-across-the-curriculum program, in which departments offer
courses combining content and writing instruction. Responsible for consulting with faculty and
approving courses, training teaching assistants, and counseling students.
Teaching of civic arts, social sciences, and environmental issues
Professor of American Culture, Tusculum College, 1997-2000; Associate Professor, 1992-1997.
2

3. Taught sociology, political science, history, and interdisciplinary Commons courses on community
action, traditions of citizenship, service-learning, and the environment.
Administration and teaching of peace and conflict studies (at the University of California, Santa
Barbara and at the University of Michigan)
Associate Chair, Global Peace and Security Program, UCSB, 1991-1992.
Responsible for curriculum development and student advising.
Lecturer, Program in Global Peace and Security, UCSB, 1990-1992.
Taught the core courses for the certificate program in Global Peace and Security.
Lecturer, Residential College, University of Michigan, 1981-1987.
Taught in Freshman Seminar and Social Science programs on the Vietnam war and the Third
Reich, American militarism, and the nuclear age; supervised students in service-learning
placements with community agencies.
Lecturer, University Courses in Peace Studies, University of Michigan, 1984-1986.
Part of a faculty group that, with grants from the President and the Dean of Literature, Science
and the Arts, designed and taught two new courses in Peace Studies.
Teaching of writing
Lecturer, Writing Program, UCSB, 1987-1992.
Taught introductory composition; advanced writing in Environmental Studies, in Global Peace
and Security, and in Political Science; research writing across the disciplines; and writing
pedagogy for graduate students from across the disciplines. Supervised teaching assistants.
Lecturer, English Composition Board, University of Michigan, 1980-1986.
Directed seminar on writing pedagogy for teaching assistants from across the college working in
cross-curricular writing program; tutored students in Writing Workshop.
Other teaching
Graduate Student Teaching Assistant (at University of Michigan) in the Residential College Social
Science Program (1980), History (1979), English Language and Literature (1977-1979), Public Health
(1974-1977), Psychology (1975-1976) and the Pilot Program (1973-1974).
Taught introductory composition, Pilot Seminar, the Vietnam war, the Third Reich, and marriage
and the family; trained "Project Outreach" student volunteers in a day care center.
3

4. Consulting: Faculty and Program Development
Service-Learning Program Evaluator, Scott/Ross Center on Community Service, Simmons College,
Boston, MA, March 21-22, 2013.
Service-Learning Program Evaluator, University of the South, Sewanee, TN, April 18-20, 2010.
Consultant to Massachusetts Campus Compact and Rhode Island Campus Compact, September 2006-
June 2010.
• Co-directed with Rick Battistoni a Massachusetts/Rhode Island Campus Compact program of
faculty leadership focusing on service-learning as a tool to support access to college and success
in college for students in under-represented groups, 2009-2010.
• Ran workshop on diversity and social identity for Massachusetts Campus Compact College
Access Fellows, August 27, 2008.
• Ran faculty development workshops on service-learning campus leadership for Massachusetts
Campus Compact Faculty Leaders on February 12, April 12, August 10, and December 14,
2007, and August 4, 2008.
• Ran faculty development workshops on service-learning and civic engagement for Service-
Learning Faculty Fellows from Massachusetts and Rhode Island on February 16, May 11, and
November 5, 2007; April 4, 2008, and August 11-12, 2008; February 9, 2009 and November
23, 2009; and February 8, 2010.
Ran faculty workshops on service-learning and civic engagement
• Holyoke Community College, Holyoke, MA, April 1, and May 27, 2016; February 11, April 7,
and October 22, 2015; February 12, March 3, and October 7, 2014; February 20, April 19,
September 11, and November 20, 2013; February 7, April 20, September 26, October 23, and
November 15, 2012; March 3, May 16, October 24, and October 28, 2011; February 2, April
12, October 6, and November 3, 2010; February 17, April 10, September 28, and October 30,
2009; March 10, October 8, and October 22, 2008; September 19 and September 26, 2007.
• Westfield State University, June 1, 2016.
• Mount Ida College, May 18-19, 2016.
• Roxbury Community College, May 10, 2016.
• Massachusetts College of Liberal Arts/Berkshire Community College, May 3, 2016.
• Farmingdale State College, April 15, 2016.
• Massachusetts Maritime Institute, February 29, 2016.
• Salem State University, June 7, 2012 and June 6, 2011.
• Worcester State University, May 16, 2012.
• Wentworth Institute of Technology, April 12, 2012
• Smith College, May 10, 2010.
• Western New England College, Springfield, MA, May 19, 2008.
• Springfield College, Springfield, MA, June 21, 2007 and August 27, 2007; June 19, 2006.
• Greater Springfield College Consortium, Springfield, MA, March 29, 2007.
• Lesley University, Cambridge, MA, February 9, 2007.
4

5. • UMass/Five College Workshop on Teaching for Community Engagement, Amherst, MA,
January 24, 2007.
• Emerson College, December 8, 2006.
• Worcester State College, Worcester, MA, October 11, 2006.
Massachusetts Campus Compact Faculty Fellow, September 2005-June 2006.
Consulted about service-learning and civic engagement with faculty and staff at many of the 65
colleges and universities that are members of Massachusetts Campus Compact, and organized
professional development opportunities for faculty and staff. Also facilitated four-day meeting of
national Campus Compact staff and state Campus Compact executive directors.
Consultant, Notre Dame of Maryland College, Baltimore, MD, June 12, 2002.
Co-facilitated faculty workshop on service-learning.
Consultant, York University Programme in Critical Thinking, Toronto, Ontario, November 16-17,
1992; June 12-14, 1991; July 30-August 1, 1990; June 26-30, 1989; June 13-17, 1988; June 21-25,
1987; June 16-20, 1986; and June 24-28, 1985.
Developed and led faculty development workshops for faculty across the disciplines; worked with
Writing Workshop faculty to develop support to campus-wide program of writing and critical
thinking.
Consultant, Mackenzie High School/Univ. of Michigan Outcome-Based Writing Program for High-
Achieving Ninth-Grade Students, 1987.
Spent one day a week on site for a semester working with high school faculty and administrators,
developing a writing program for ninth-graders in an inner-city Detroit school.
Helped the following schools develop cross-curricular writing programs; held workshops for faculty and
gave public lectures:
--Lakehead University, Thunder Bay, Ontario, June 11-12, 1990
--University of California, Irvine, California, June 8, 1989
--Allan Hancock College, Santa Maria, California, March 17, 1988
--St. Mary's College, Notre Dame, Indiana, August 20, 1985
--York University, Toronto, March 23, 1984
--Lehigh College, Bethlehem, Pennsylvania, May 23-24, 1983
--Siena College, Loudonville, New York, May 4, 1983
--Clinton Public Schools, Clinton, Michigan, July 1982
--University of Ohio at Athens, Athens, Ohio, November 30-December 1, 1981
Other appointments
Assistant Director, Child Care Coordinating and Referral Service, Ann Arbor, Michigan, 1976.
5

6. Helped create and run information and referral system for families seeking child care. Wrote
application for 501(c)(3) status for agency. Helped advocate for children with state legislature.
Director, Paseo Crisis Center, Oklahoma City, Oklahoma, 1972.
Directed and trained volunteer staff of crisis center; counseled clients on phone and walk-in basis,
provided information and referral on drug and family problems..
Administrative Assistant to Bi-racial Committee appointed by federal district court to oversee court
order for public school desegregation, Oklahoma City, 1972.
Prepared materials for Committee, including minutes of Committee hearings and school board
deliberations regarding the desegregation plan.
Community Psychotherapist, Youth Counseling and Child Development Center, University of
Oklahoma Department of Child Psychiatry, Oklahoma City, Oklahoma, 1971-1972.
Worked as psychotherapist in training with children, adolescents, and their families, under
supervision of Gestalt therapists in psychotherapy teaching clinic.
SELECTED PUBLICATIONS
“What If a State Required Civic Learning for All Its Undergraduates?” (in press, 2016), Higher
Learning Research Communications special issue on “The Global Public Good.”
“To Be or Not To Be Political: Engagement and Power,” with Arthur S. Keene, in The Cambridge
Handbook of Service Learning and Community Engagement (in press, 2016), edited by Corey Dolgon,
Tim Eatman, and Tania Mitchell. Cambridge University Press.
“Programs that Build Civic Identity: A Study of Alumni,” with Tania D. Mitchell, Richard M.
Battistoni, and Arthur S. Keene, in Diversity & Democracy (Summer, 2013), Volume 16, Number 3,
pp. 22-23.
“Contending with Political and Cultural Campus Challenges,” with Arthur S. Keene, in The Engaged
Campus: Certificates, Minors, and Majors as the New Community Engagement (2012), edited by Dan
W. Butin and Scott Seider. New York: Palgrave Macmillan, 69-88.
“Best Practices for Promoting Student Civic Engagement: Lessons from the Citizen Scholars Program
at the University of Massachusetts Amherst,” with Arthur S. Keene, in Journal of Higher Education
Outreach and Engagement (2012), Volume 16, Number 4, pp. 105-127.
Campus-Community Partnerships for Higher Education Access and Success: A Rhode Island/
Massachusetts Campus Compact White Paper, editor with Rick Battistoni, June 30, 2010.
“An Overview of IMPACT: A Residential Learning Community at UMass, Amherst, Focused on
Community Service-Learning,” in E. Zlotkowski (Ed.), Service-Learning and the First-Year
Experience: Preparing Students for Personal Success and Civic Responsibility (Monograph No. 34)
(2002) (pp. 154-156). Columbia, SC: University of South Carolina, National Resource Center for The
First-Year Experience and Students in Transition.
6

7. "Sources and Watershed Events: Why Do I Do Service-Learning?" in Journey to Service-Learning:
Experiences From Independent Liberal Arts Colleges and Universities (1997), Robert L. Sigmon and
Colleagues. Washington, D.C.: Council of Independent Colleges, 69-70.
"A Framework for Reflective Inquiry on Practice: Beyond Intuition and Experience," with Stewart B.
Shapiro, Psychological Reports, 73 (1993), 1379-1394.
"Inquiry as a Human Process: Interviews with Researchers Across the Disciplines," with Judith Kirscht,
Journal of Advanced Composition, 12.2 (Fall, 1992), 359-372.
"I Ain't Gonna Study War No More: Peace Studies Comes to the Campus," LSA (College of
Literature, Science, and the Arts, University of Michigan), 9 (Fall, 1985), 18-23.
Nine articles on composition and writing across the disciplines, 1980-1997.
SELECTED PRESENTATIONS AND PROGRAM PARTICIPATION
Invited Presentation: “The Massachusetts Board of Higher Education Vision Project Goal of Civic
Learning,” Tennessee Board of Regents and National Endowment for the Humanities Bridging Cultures
at Community Colleges Program, Religious Pluralism in Tennessee: Creating a More Perfect Union in
the Bible Belt, Building Community and Cultural Understanding through the Study of Religion and
Civil Society, Nashville, TN, July 29, 2016.
Conference Organizer and Co-Sponsor (with Salem State University): “Pathways to Civic Learning,”
and Presenter, “Gaining Momentum with Civic Learning in Massachusetts Public Higher Education,”
Salem, MA, June 16, 2016.
Invited Presentation: “Civic Learning as a Goal for Every Undergraduate: The Massachusetts
Experience in Public Higher Education,” Western Association of Schools and Colleges Academic
Resource Conference, Garden Grove, CA, April 7, 2016.
Presentation: “Organizing Your Institution to Support Civic Engagement,” Campus Compact 30th
Anniversary Conference, Boston, MA, March 22, 2016.
Presentation: “Claiming the Civic Mission of Public Higher Education: The Massachusetts Vision
Project,” Campus Compact 30th
Anniversary Conference, Boston, MA, March 21, 2016.
Workshop Leader: “Introduction to Organizing,” IMPACT Conference, Amherst, MA, February 19,
2016.
Half-Day Pre-Conference Workshop Leader: “Creating Diverse Coalitions to Change Faculty Hiring,
Promotion and Tenure Over the Long Haul, ” with Barbara Canyes, Fagan Forhan, and Kat McLellan,
International Association for Research on Service-Learning and Community Engagement Annual
Conference, Boston, MA, November 16, 2015.
Half-day ThinkTank Facilitator: “Reflection on Professional Practice,” Massachusetts Campus
Compact, Mount Wachusett Community College, October 2, 2015.
7

8. Invited Presentation: “Civic Learning & Engagement: The Vision of Massachusetts,” New England
Campus Compact 2015 Regional Symposium on Engagement, UMass Amherst, June 10, 2015.
Half-day ThinkTank Facilitator: “Reflection on Professional Practice,” Massachusetts Campus
Compact, Quinsigamond Community College, May 13, 2015.
Half-day ThinkTank Facilitator: “Reflection on Professional Practice,” Massachusetts Campus
Compact, Quinsigamond Community College, February 6, 2015.
Half-day Workshop Facilitator: “Reflection on Professional Practice,” Massachusetts Campus Compact
Think Tank, Worcester, MA, December 5, 2014.
Workshop Leader: “Assessing Your Institution’s Readiness to Meet the Vision Project Civic Learning
Goal,” Massachusetts Department of Higher Education Civic Learning Conference, Boston, MA,
November 14, 2014.
Half-day Workshop Leader: “Swinging Doors: Campus-Community Partnerships,” Massachusetts
Campus Compact VISTA supervisors and VISTAs, Weston, MA, October 24, 2014.
Half-day Workshop Facilitator: “Reflection on Professional Practice,” Massachusetts Campus Compact
Think Tank, Fitchburg, MA, October 17, 2014.
Discussant: “Conceptualizing and Assessing Campus-Community Partnerships,” International
Association for Research on Service-Learning and Civic Engagement Annual Conference, New Orleans,
October 1, 2014.
Half-Day Pre-Conference Workshop Leader: “Organizing Your Institution to Embrace and Support
Civic Engagement,” with Jay Brandenberger, International Association for Research on Service-
Learning and Community Engagement Annual Conference, New Orleans, September 29, 2014.
Presentation: “Critical Issues for Research: Student Learning Outcomes for Students Involved in
Service-Learning and Civic Engagement,” Ernest A. Lynton Colloquium, UMass Boston, September
15, 2014. (available at http://www.nerche.org/index.php?
option=com_content&view=article&id=1457:2014-lynton-colloquium&catid=25:lynton-
award&Itemid=598)
Half-Day Workshop Leader: “Higher Education Systems: Structure, Power, and Community
Engagement,” Pre-Service Orientation for VISTAs (Volunteers In Service To America) with
Massachusetts Campus Compact, Colrain, MA, September 4, 2014.
Member of UMass Amherst Planning Team: Engagement Academy, Arlington, VA, June 2-5, 2014.
Brought back to the Provost a plan for building UMass community engagement.
Half-Day Workshop Leader: “Organizing Your Campus to Embrace and Support Civic Engagement,”
The Research University Civic Engagement Network (TRUCEN) Annual Meeting, Storrs, CT, March
1, 2014.
Presentation: “Democratic and Community Engagement: A General Discussion of the Neoliberal
Problem,” with Sarah Brackmann, Corey Dolgon, Eric Hartman, and Tania Mitchell, International
8

9. Association for Research on Service-Learning and Community Engagement Annual Conference,
Omaha, NB, November 8, 2013.
Presentation: “Building Civic Identity: Understanding the Impact of Multi-Term Civic Engagement
Programs,” with Tania Mitchell, Rick Battistoni, and Art Keene, International Association for Research
on Service-Learning and Community Engagement Annual Conference, Omaha, NB, November 7, 2013.
Presentation: “Organizing Your Campus for Community Engagement,” Early-Service Orientation for
VISTAs (Volunteers In Service To America) with Massachusetts Campus Compact, Becket, MA,
October 31, 2013.
Organizer and Director: “Symposium on Valuing Engagement,” University of Massachusetts, Amherst,
MA, September 12, 2013.
Presentation: “Beyond Service and Volunteerism: Campus and Community in Partnership for Social
Justice,” Massachusetts Conference on Service & Volunteering, Massachusetts Service Alliance
Conference, June 6, 2013, Marlborough, MA.
Workshop Leader: “Higher Education Networking Session: Story-telling and Our Work,”
Massachusetts Conference on Service & Volunteering, Massachusetts Service Alliance Conference,
June 6, 2013, Marlborough, MA.
Presentation: “The Impact of the Vision Project’s Movement to Prepare Citizens,” with John
Saltmarsh, Fagan Forhan, Matthew Roy, and Barbara Canyes at the Rooting Change: The Vision for
Civic Engagement in Higher Education conference sponsored by Mt. Wachusett Community College at
Princeton, MA, May 30, 2013.
Presentation: “Teaching for the UMass Land-Grant Mission,” invited presentation as part of a panel on
The Engaged Campus: Giving Back to the Commonwealth and Beyond,” sponsored by the Public
Engagement Project as part of the UMass Sesquicentennial Celebration, Amherst, MA, April 26, 2013.
Presentation: “Institutional Perspectives on Assessing Community Partnerships and Student Learning
Outcomes,” with Becca Berkey, Marjorie Droppa, and Douglas Moody, Eastern Regional Campus
Compact Conference, Hanover, NH, October 12, 2012.
Workshop Leader: “Swinging Doors: Campus/Community Partnerships,” Connecticut Campus
Compact VISTA training, New Britain, CT, October 5, 2012.
Presentation: “Connecting the Inner and the Outer Worlds: Strategies for Civic Learning” with Katja
Hahn d’Errico, Deborah Keisch Polin, David Neely, and Kris Nelson, at the International Association
for Research on Service-Learning and Community Engagement Annual Conference, Baltimore, MD,
September 25, 2012.
Presentation: “A System-Wide Working Group on Civic Engagement and Service-Learning: How,
Why, and So What?” with Suzanne Cashman, Joan Arches, Carol Soules, Eileen Cavanaugh, and Ellen
Correa, at the International Association for Research on Service-Learning and Community Engagement
Annual Conference, Baltimore, MD, September 25, 2012.
9

10. Workshop Leader: "Swinging Doors: Campus/Community Partnerships," Pre-Service Orientation for
VISTAs (Volunteers In Service To America) from Massachusetts Campus Compact, Medford, MA,
August 2, 2012.
Presentation: “Educating for Democratic Leadership” with Art Keene and Rick Battistoni, at The
Future of Community Engagement in Higher Education: 3rd
Annual Summer Research Institute,
Merrimack College, North Andover, MA, June 23-24, 2012.
Presentation: “Co-Creating Community Service: Five Structures That Allow Community Voices to
Define and Drive Service,” with Carol Soules, 4th
Annual Summit on Civic Engagement, UMass
Dartmouth, North Dartmouth, MA, April 26, 2012.
Invited Presentation: “Integrating Service Projects Across the Curriculum: Service-Learning Faculty
Fellows at UMass Amherst,” Wentworth Institute of Technology, Boston, MA, April 12, 2012.
Workshop Leader: "Swinging Doors and Sweeping Floors: Campus/Community Partnerships," Pre-
Service Orientation for VISTAs (Volunteers In Service To America) from Massachusetts Campus
Compact, with Art Keene, Boston, MA, July 28, 2011.
Presentation: “The Politics of Growing an Academic Program,” with Art Keene, Second Annual
Research Institute on The Future of Community Engagement in Higher Education, Boston, MA, June
26, 2011.
Workshop Leader: Two round-table discussions on service-learning at the UMass Dartmouth Civic
Engagement Summit, North Dartmouth, MA, April 14, 2011.
Presentation: “The Impact of Educating for Civic Engagement on Student Development,” The
Research University Civic Engagement Network annual meeting, Georgetown University, Washington,
D.C., February 12, 2011.
Participant: AAC&U Roundtable on Civic Engagement in Higher Education for the US Department of
Education, Washington, D.C., January 13, 2011.
Presentation: “Civic Identity in the Real World: How Multi-Term Undergraduate Civic Engagement
Programs Impact Civic Action After College” with Art Keene, Rick Battistoni, Tania Mitchell, Virginia
Visconti. International Perspectives: Crossing Boundaries through Research: International
Association for Research on Service-Learning and Community Engagement Annual Conference,
Indianapolis, IN, October 30, 2010.
Presentation: “Three of Gandhi’s Ideas That Changed the World.” Gandhi’s Legacy of Nonviolence:
What Can We Learn for Our Current Social Justice Challenges? Civic Engagement Dialogue Series,
UMass Amherst, October 21, 2010.
Presentation: “Swinging Doors: A Workshop on Sustainable Campus/Community Partnerships.” Best
in Class: Building Skills, Changing Communities New England Campus Compact Student Leadership
Conference, UMass Amherst, October 2, 2010.
Workshop Leader: "Swinging Doors: Campus/Community Partnerships," Pre-Service Orientation for
VISTAs (Volunteers In Service To America) from Massachusetts Campus Compact, with Art Keene,
Boston, MA, July 29, 2010.
10

11. Workshop Leader: “Best Practices of Academic Programs—Teaching and Learning,” Research
Institute on The Future of Community Engagement in Higher Education, Boston, MA, June 26, 2010.
Presentation: “Student Liaisons as Key Players in Community/Campus Partnerships,” with Joan
Arches, Liz Braley, and Margo Bossom, UMass Dartmouth Civic Engagement Summit, North
Dartmouth, MA, April 28, 2010.
Presentation: “Deepening Our Practice and Impact: Creating Cohorts of Engaged Graduates at the
University of Massachusetts and Providence College,” with Art Keene and Rick Battistoni, New
England Regional Campus Compact Conference, Burlington VT, April 14, 2010.
Pre-Conference Institute Leader: “Campus-Community Partnerships for Higher Education Access &
Success: Listening to the Voices of All Stakeholders,” with Rick Battistoni, New England Regional
Campus Compact Conference, Burlington VT, April 13, 2010.
Workshop Leader: "Swinging Doors: Campus/Community Partnerships," Pre-Service Orientation for
VISTAs (Volunteers In Service To America) from Massachusetts Campus Compact, Rhode Island
Campus Compact, and Michigan Campus Compact, with Art Keene, Northeastern University, July 30,
2009.
Keynote presentation: "How Can Service-Learning Serve You?" at the Learning Outside the
Classroom faculty development workshop, Berkshire Community College, May 20, 2009.
Workshop Leader: “Pathways Of Power: Examining And Supporting Student Understanding And Use
Of Power In The Service-Learning Classroom And Beyond,” with Deborah Keisch Polin, Liz Braley,
and Amy Calandrella, New England Regional Campus Compact Conference, Amherst, MA, March 31,
2009.
Workshop Leader: "Core Elements of Service-Learning," at the 6th Annual Talking About Teaching
Conference, UMass Dartmouth, January 21, 2009.
Workshop Leader: “The Intersection of Social Justice and Civic Engagement,” Massachusetts Campus
Compact Community Service Directors’ Think Tank, College of the Holy Cross, Worcester, MA,
September 29, 2008.
Workshop Leader: “Community Service, Diversity, and Social Justice,” VISTA Pre-Service
Orientation for Massachusetts Campus Compact, Rhode Island Campus Compact, and Michigan
Campus Compact, Beverly, MA, July 22, 2008.
“Workshop Leader: “Reflecting on the Past Year; Planning for the Future,” Massachusetts Campus
Compact Community Service Directors’ Think Tank, University of Massachusetts, Amherst, MA, June
2, 2008.
Team Leader for the University of Massachusetts system-wide team: “Faculty for the Engaged
Campus,” Charrette organized by Community/Campus Partnerships for Health, Chapel Hill, NC, May
28-30, 2008.
11

12. Presentation: “Service-Learning 101: An Introduction to Best Practices,” and “Roundtable on
Reflection,” at A Community of Learning: Best Practices in Service-Learning at Community Colleges
Across Massachusetts, Holyoke Community College, Holyoke, MA, May 15, 2008.
Presentation: “The Young Men of Color Mentoring Group at the Men’s Resource Center of Amherst:
A Case Study in Promoting Structural Change through Community Service Learning,” with Art Keene
and Malcolm Chu, Landscapes of Violence Conference, UMass Amherst, April 3, 2008.
Facilitator: Research University discussion at the Massachusetts Campus Compact/UMass system-wide
workshop on the Carnegie Foundation Community Engagement Institutional Classification, College of
the Holy Cross, Worcester, MA, February 25, 2008.
Workshop Leader: “Social Identity, Social Justice, and Community Service.” Massachusetts Campus
Compact VISTA Early Service Training, Harvard, MA, December 13, 2007.
Workshop Leader: “The Challenges of Leading an Office of Community Service, Service-Learning,
Civic Engagement, Community Partnerships, or Public Service.” Massachusetts Campus Compact
Community Service Directors’ Think Tank, Framingham State College, Framingham, MA, December 3,
2007.
Presentation: “Civic Engagement in Higher Education,” Massachusetts Civic Engagement Summit,
Worcester, MA, November 16, 2007.
Presentation: “Higher Education and Mentoring: The Example of Big Brothers Big Sisters and UMass
Amherst,” Mass Mentoring Partnership conference on Higher Education and Youth Mentoring,
Worcester, MA, June 26, 2007.
Presentation: “Universities and Their Communities: New Models, New Missions: The Example of
UMass Amherst,” with Provosts from the other four UMass campuses, UMass Lowell Conference on
Community/University Partnerships: How Do We Achieve the Promise?, Lowell, MA, April 27, 2007.
Presentation: “When an Entire University System Looks at Community Engagement,” with Keith
Motley, Suzanne Cashman, Linda Silka, and Barbara Holland, UMass Lowell Conference on
Community/University Partnerships: How Do We Achieve the Promise?, Lowell, MA, April 26 2007.
Presentation: “How Do We Know What Tools We Need?,” keynote speech at Massachusetts Campus
Compact “Tools For Change” conference, University of Massachusetts, Amherst, MA, April 21, 2007.
Presentation: “Multicultural Organizational Development in an Honors College,” with Alexandrina
Deschamps, Katja Hahn d’Errico, and Cory Pols, Association of American Colleges and Universities
national conference on Diversity and Learning, Philadelphia, PA, October 21, 2006.
Facilitator: Campus Compact 20th
Anniversary Visioning Summit, Chicago, IL, October 17, 2006.
Presentation: “Building Structural and (Inter) Disciplinary Support for Outreach Scholarship: Faculty
Fellowship and Collaborative Research at the University of Massachusetts Amherst,” with Leda Cooks,
2006 Outreach Scholarship Conference, Columbus, OH, October 8, 2006.
Presentation: “Campus/Community Partnerships,” with Art Keene, Massachusetts Campus Compact
VISTA Pre-Service Orientation, Boston, MA, July 13, 2006.
12

13. Presentation: “Challenges of Campus-Community Partnerships,” Northeast Regional Campus Compact
Conference, Chestnut Hill, MA, June 9, 2005.
Presentation: “Partnering with a County-wide United Way Organization,” Crossroads: Critical Issues in
Community-Based Research Partnerships national conference, Hartford, CT, June 12, 2004.
Presentation: “Service as a Strategy: How National Service Programs Benefit Youth During Out-of-
School Time,” Innovations in Civic Participation (ICP) Forum on National Service and Youth
Development in Out-of-School Time, Boston, MA, June 10, 2004.
Presentation: “Service-Learning Faculty Fellowships as a Tool for Building CSL on Campus,” with Art
Keene, Leda Cooks, and Erica Scharrer, New England Campus Compact Regional Conference,
Worcester, MA, April 16, 2004.
Presentation: “From Community Service to Civic Engagement: The Citizen Scholars Program at
UMass Amherst,” New England Campus Compact Regional Conference, Worcester, MA, April 4,
2003.
Presentation: “Moving Through Service to Structural Change: The Citizen Scholars Program at
UMass Amherst,” Massachusetts College of Liberal Arts 5th
annual service-learning conference, North
Adams, MA, November 7, 2002.
Presentation: “Campus/Community Partnerships,” with Art Keene, Massachusetts Campus Compact
VISTA Pre-Service Orientation, Boston, MA, July 17, 2002.
Presentation: “From Placements to Partnerships: College/University CSL in K-12 Schools,” with Ann
Marie Russell, Massachusetts Department of Education Annual Statewide Service-Learning
Conference, Worcester, MA, May 10, 2002.
Presentation: “Building Partnerships for the Long Haul: Views from Community Organizations,”
Massachusetts Campus Compact 2nd
annual service-learning conference, Amherst, MA, April 5, 2002.
Presentation: “The UMass Citizen Scholars Program,” with Art Keene and David Schimmel, American
Association for Higher Education 10th
annual forum on Faculty Roles and Rewards, Phoenix, AZ,
January 26, 2002.
Presentation: “Reciprocity in Community Partnerships,” Northern Berkshire Partnership for Service-
Learning 4th
annual conference, North Adams, MA, November 1, 2001.
Presentation: “Community Service Learning in an Honors Curriculum,” University of Massachusetts,
Dartmouth, Honors Program workshop, Dartmouth, MA, March 31, 2001.
Conference Co-Director: "Working Across Campus/Community Boundaries,” Five Colleges
Community-Based Learning conference at Hampshire College, Amherst, MA, January 22, 2001.
Presentation: “Campus/Community Partnerships,” Massachusetts Service Alliance annual meeting,
Worcester, MA, November 15, 2000.
13

14. Participation: National Service Leadership Institute, Corporation for National Service, San Francisco,
July 16-21, 2000.
Presentation: “So Prove It! . . . Documenting Claims of Quality in Liberal Education,” American
Academy for Liberal Education session at American Association of Colleges and Universities annual
meeting, San Francisco, January 29, 1999.
Presentations: “How to Turn a Student Day of Service into a Seven-Day Community Wide Event,” and
“Student Perspectives on the Service Learning Experience,” Tennessee Cross-Stream National Service
Conference, Knoxville, TN, October 26, 1998.
Conference Director: “Strengthening Community Partnerships: Service-Learning for Social Justice in
Appalachia,” sponsored by East Tennessee Consortium for Service-Learning and the Appalachian
College Association, Tusculum College, Greeneville, TN, June 3-6, 1998.
Presentation: “Daniel Quinn’s Ishmael and the Earth Charter Movement” at “Minding the Homeplace:
An Environmental Service-Learning Workshop,” Carson-Newman College, Jefferson City, TN, April
25, 1998.
Presentation: "Higher Education and Social Responsibility," University of Michigan Residential College
30th Anniversary Conference, Ann Arbor, MI, October 24, 1997.
Conference Co-Planner and Presentation: "Service Learning and Social Justice in Appalachia: What
Are We Doing as Institutions?" Appalachian College Association Community and Faculty Workshop,
Emory, VA, June 5, 1997.
Participation: Stanford Summer Institute on Service-Learning, Stanford, CA, June 25-28, 1996.
Presentation: "Citizenship in the Next Generation," Conference on Citizenship, Civic Education, and
Civil Society in Democracies, Syracuse University, Syracuse, NY, November 11, 1995.
Presentation: "Learning to Serve, Serving to Learn," Appalachian College Association conference on
service-learning, Jefferson City, TN, June 15, 1995.
Presentation: "Philosophical Perspectives on Service and Its Place in the University," Council of
Independent Colleges National Institute on Learning and Service, St. Charles, IL, June 2, 1995.
Presentation: "Educating for Democracy," York University Political Science Faculty Colloquium,
Toronto, Ontario, November 16, 1992.
Conference Originator and Director: "The Santa Barbara Conference on Writing in the Disciplines,"
Santa Barbara, California, February 15-17, 1990 (invited participants from across the U.S. and Canada).
Approximately 20 conference presentations and workshops on teaching, peace studies, the Vietnam
war, and writing across the curriculum, 1980-1991.
AWARDS
Distinguished Service to the University of Massachusetts Amherst, Phi Kappa Phi, April 10, 2016.
14

15. Distinguished Academic Outreach Teaching Award, University of Massachusetts, April 29, 2014.
The First Annual Higher Education Community Service Champion, Massachusetts Service Alliance,
June 6, 2013.
2013 UMass Student Life Sammie Award: Outstanding Staff Partnership of the Year.
UMass Student Bridges Certificate of Appreciation, April 30, 2013.
Global Learning Partners Fellow, 1999. Certified in the popular education approach developed by Jane
Vella.
American Academy for Liberal Education (AALE) Pew/Knight Faculty Fellow, Summer, 1998, 1999:
In a program funded by Pew Charitable Trusts and the John S. Knight Foundation, consulted with
AALE to help design procedures for national accreditation of liberal arts colleges and programs.
Teaching Excellence and Campus Leadership Award, voted by Tusculum College Faculty, 1998.
Mellon Fellow, Salzburg Seminar: "Race and Ethnicity: Models of Diversity," Salzburg, Austria, May
17-24, 1997.
Interdisciplinary Humanities Center Fellow, UCSB, 1990-91, for co-organizing a conference (March 1-
3, 1991) on environmental ethics.
Avery Hopwood Award in Creative Writing, Major Essay Division, University of Michigan, 1974.
United States Presidential Scholar, 1965.
GRANTS
Massachusetts Society of Professors, 2014-2015: Principal Investigator with co-PI Joseph Krupczynski
on successful proposal for $3,858 to investigate with community-engaged faculty, personnel
committees, and department chairs what constitutes excellence in community-engaged research in their
own disciplines.
Association for the Contemplative Mind in Higher Education, 2014-2015: Principal Investigator on
successful proposal (with the UMass Center for Teaching and Faculty Development) for $5,000 to train
faculty and graduate student instructors in contemplative pedagogy.
Massachusetts Department of Higher Education Vision Project, 2014-2015: wrote successful proposal
for $29,970 Civic Education and Civic Engagement grant renewal to continue enhancing the UMass
Amherst Service-Learning Faculty Fellows Program and working with HCC.
Massachusetts Department of Higher Education Vision Project, 2013-2014: wrote successful proposal
for $74,250 Civic Education and Civic Engagement grant renewal to continue enhancing the UMass
Amherst Service-Learning Faculty Fellows Program and working with HCC.
15

16. Massachusetts Department of Higher Education Vision Project, 2012-2013: wrote successful proposal
for $112,501 Civic Education and Civic Engagement grant to enhance the UMass Amherst Service-
Learning Faculty Fellows Program and collaborate with the Holyoke Community College service-
learning program.
Corporation for National and Community Service, 2009-2012: co-authored successful proposal for
$1.4 million 3-year Learn and Serve America—Higher Education grant “Building on the Promise” for
the five member campuses of the University of Massachusetts system.
Rhode Island Campus Compact/Massachusetts Campus Compact, 2008-2009, 2007-2008 and 2006-
2007: co-authored successful proposal for Corporation for National Service: Learn and Serve
America--Higher Education subgrant of $7,000 annually for service-learning with youth-serving
programs.
University of Massachusetts Amherst General Education Council, 2007: co-authored successful
proposal for $3,000 to develop a one-credit weekend-workshop course for students co-enrolled in
service-learning courses, focusing on diversity, social identity, and community service.
Massachusetts Campus Compact, 2007: co-authored successful proposal for College Access Fellows--
$6,500 to support two students who will work with UMass programs designed to increase access to
college for low-income students and students of color.
Massachusetts Campus Compact, 2001-2008, 2009-2013: wrote successful proposals leading to one
VISTA (Volunteer In Service To America) being placed at UMass Amherst to assist the Office of
Community Service Learning in 2001-2002 and 2003-2004 and two VISTAs in 2002-2003. Co-
authored proposals for two VISTAs who were placed at UMass Amherst in 2004-2005 and 2007-2008
to assist the Five Colleges in developing CSL opportunities, and one VISTA in 2005-2006 and 2006-
2007. Co-authored proposal for two VISTAs placed with the Community Engagement Program at
UMass 2009-2010 and 2010-2011. Co-authored proposal for two VISTAs placed with the Civic
Engagement and Service-Learning office 2011-2012 and 2012-2013.
Corporation for National Service: Learn and Serve America--Higher Education, 2001-2002, 2002-
2003: co-wrote two proposals, “The Citizen Scholars Program at Commonwealth College: An
Integrated Model for Community Service Learning,” each funded for $125,286.
Massachusetts Campus Compact, 2001-2002: wrote a proposal, “Site-Based Mentoring in Hampshire
County,” funded for $20,857.
Corporation for National Service: Learn and Serve America--Higher Education, 1997-2000: co-wrote
three grant proposals for the East Tennessee Consortium on Service-Learning that were funded from
$192,000 to $240,000 ($28,000, $37,000 and $57,000 directly to Tusculum College).
Cooperative Education Association, $4,000 for putting on a regional conference at Tusculum College:
“Service-Learning: Theory and Practice,” July 25, 1997.
Learning and Service Alliance of the Council of Independent Colleges, 1993-1994: wrote a grant
proposal that got Tusculum College one of five nationwide grants for $50,000 to support service-
learning.
16

17. COLLEGE/UNIVERSITY ACTIVITIES
Member, UMass Faculty Senate, 2014-2016.
Member, UMass Engagement Academy Team, 2014.
Member, UMass Joint Task Force for Strategic Oversight Community Engagement Committee, 2014-
2015.
UMass Amherst Provost’s Representative, UMass System-wide Committee on the Carnegie
Community Engagement Classification, 2013-2014. Directed and co-authored successful UMass
Amherst application for renewal of the Community Engagement Classification.
Member, University Alliance for Community Transformation Advisory Board, 2013-2016.
Member, Massachusetts Department of Higher Education Vision Project Civic Learning & Engagement
Study Group, 2012-2014. Chair, Subcommittee on Student Learning Outcomes.
Member, Student Bridges Advisory Board, 2006-2009, 2012-2016.
Member, Chancellor’s Diversity Advisory Committee, 2010-2016.
Member, UMass Commonwealth Honors College Dean’s Advisory Committee/Unit Directors
Committee, 2007-2011.
Member, UMass Commonwealth College Strategic Planning Committee, 2007-2008.
Member, UMass System-wide Working Group on Civic Engagement, 2006-2016.
Member, UMass Commonwealth College Instructional Development Committee, 2006-2008.
Member, UMass Commonwealth Honors College Faculty Personnel Committee, 2005-2008 (chair,
2005-2007), 2011-2012.
Member, UMass Faculty Senate Council on Public Engagement and Outreach, 2005-2016.
Member, National Advisory Committee for the UMass Master of Arts in Higher Education
Administration Special Focus on Service-Learning, 2005-2008.
Member, UMass Joint Committee on Leadership Initiatives, 2002-2004.
Member, UMass Academic Affairs team for Community, Diversity, and Social Justice, 2001-2003.
Member, UMass Commonwealth College Task Group on Diversity (later, the Committee on
Community, Diversity, and Social Justice), 2001-2008 (chair 2001-2002, 2006-2008).
Member, UMass Commonwealth College Task Group (later, the Committee) on Academic Programs
and Policies, 2000-2007, 2009-2010.
Member, UMass Provost’s Committee on Service-Learning, 2000-2016.
17

18. Member, Five College Committee on Community Based Learning, 2000-2016.
Member or chair, over 40 committees and task groups at Tusculum College, UCSB, and University of
Michigan, whose charges ranged from institutional governance to service-learning to general education
curriculum to institutional re-accreditation to sexism in language, 1974-2000.
Related Community Activities
Member, Hampshire County Council of Social Agencies (COSA), 2001-2015, and member, Board of
Directors, 2014-2015.
18