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1 PERSONAL DETAILS
Designation SENIOUR LECTURER
Name FAISAL H. ISSA (PhD)
Nationality Tanzanian
Contacts Email: kahin2halima@gmail.com; faissa@mzumbe.ac.tz;
Tel. +255 755 948808
2 EDUCATION 2001-2004				Doctor	of	Philosophy	Development	Policy,	Cum	
laude/Distinction	-	University	of	Bremen,	Germany	
1998	Master	in	Business	Administration,	Strathclyde	Graduate	
Business	School	–	Strathclyde	University,	Scotland,	UK	
1997			Postgraduate	Diploma	Development	Management,	Distinction	
–	Glasgow	Caledonian	University,	Scotland	UK	
1989-1992				Advanced	Diploma	in	Public	Administration,	Second	
Class	Upper	-Institute	of	Development	Management	–	Mzumbe,	
Tanzania.	
3 MEMBERSHIP IN
MANAGEMENT/
PROFESSIONAL
BODIES/
ASSOCIATIONS
• The	Association	of	African	Public	Administrators	and	Managers	
(AAPAM)		
• Africa	Public	Sector	Human	Resource	Managers	Network	
• Global	Development	Network	
• Founding	and	former	Board	member	Benjamin	William	Mkapa	
Foundation	for	HIV/AIDS	
• Former	 Board	 member,	 Tanzania	 Public	 Service	 College,	
Institute	 of	 Rural	 Development,	 Local	 government	 Training	
Institute,	Tanzania	institute	of	Education	
• Former	Member	Master-Workers	Council	of	the	Public	Service	
4 LANGUAGE &
DEGREE OF
PROFICIENCY
Language Speaking Reading Writing
Swahili Fluent Fluent Fluent
English Fluent Fluent Fluent
German Basics Basics Basics
5 EMPLOYMENT
RECORD
From:	October	2016	to	Present	
Employer:	Mzumbe	University	
Position	Held:	Seniour	Lecturer,	Researcher	&	Consultant;		
Teaching	 –	 Leadership,	 Public	 Policy,	 Public	 Management	 and	
Strategic	Management	
• From	September	2020	Chairperson	Research	and	Publication	
Committee	 Mzumbe	 University	 Dar	 es	 Salaam	 Campus	
College;			
• Since	 September	 2018	 Head	 of	 Department	 Short	 Courses	
and	Consultancy	Services,	Mzumbe	University	Dar	es	Salaam	
Campus	College;			
• From	January	2019	Chairperson	of	the	Campus	Tender	Board	
	
Part	time	teaching:		
i)	 University	 of	 Dar	 es	 Salaam	 2019-2020;	 Organizational	 behavior	
400+	Bachelor	of	Commerce	Second	year	students
2
ii)	 Moshi	 Cooperative	 University	 2012-2014,	 Strategic	 Corporate	
Management	 Management	 and	 Human	 Resource	 Planning,	 MBA	
students	
iii)	 Mzumbe	 University	 Dar	 es	 salaam	 Campus	 College,	 2010-2011		
Strategic	Business	Management		400+	MBA	students	
(iv)	Arusha	Accountancy	Institute:	Leadership	and	Good	Governance,	
MBA	Leadership	and	Good	Governance	Programme,	2020-2021	
From:	2012	to	2016	
Employer:	Regional	Administration	and	Local	Government	
Position	 Held:	 Regional	 Administrative	 Secretary-Kilimanjaro	 and	
Mwanza	Regions	
From:	2005	to	2012	
Employer:	President’s	Office,	Public	Service	Management	
Position	Held:	Director	Human	Resource	Development	
From	1992-	2005	
Employer:	Mzumbe	University	
Position	Held:	Lecturer,	Researcher	&	Consultant	
Taught	 -	 Public	 Administration,	 Development	 Administration,	
Organizational	 Behavior,	 Organizational	 Development	 and	 Strategic	
Management	
From:	May	1992	to	November	1992	
Employer:	Kilimanjaro	Timbers	Utilisation	Co.	Ltd		
Position Held: Personnel and Administrative Officer
6 BRIEF PROFILE I	am	dynamic	person	who	has	accumulated	through	practical	work	
experience	and	research	and	training,	leadership	capabilities	and	the	
right	 adaptive	 capacity	 for	 managing	 diverse	 tasks	 and	
responsibilities	at	all	levels	of	management.	I	have	also	adequately	
complemented	 my	 theoretical	 understanding	 of	 human	 resource	
management,	 corporate	 planning,	 coordination	 and	 evaluation	 of	
projects,	by	practical	work	experiences	in	coordination	and	following	
up	of	performance.	My	academic	and	research	capacity	is	augmented	
by	 an	 in-depth	 understanding	 of	 issues	 at	 policy	 development,	
implementation	 and	 on	 the	 dimensions	 of	 gender	 and	 sustainable	
development.		
7 PUBLICATIONS
	
	
	
	
	
	
	
	
	
	
	
	
An	analysis	of	groupthink	and	decision	making	in	a	collectivism	
culture:	the	case	of	a	public	organization	in	Tanzania.	Cresencia	
Godfrey	Tarmo	and	Faisal	H.		Issa	(2021),	International	Journal	of	
Public	Leadership.	Available	
https://www.emerald.com/insight/content/doi/10.1108/IJPL-08-
2020-0072/full/html	
An	exploration	of	students	centered	learning	in	institutions	of	higher	
education	in	Tanzania	–	benefits,	challenges,	and	recommendations.	
Uongozi	Journal	of	Management	and	Development	Dynamics,	Vol.30	
June	2020
3
Assessment	of	Surgical	Care	Burden	and	Barriers	In	Tanzania:	The	
Case	of	Muhimbili	National	Hospital.	International	Journal	of	
Scientific	and	Engineering	Research	(IJSER)	-	(ISSN	2229-5518).	Co	
authored	with	Dr.	Maurice	Mavura.	Paper	ID:	I0138505	to	be	
published	in	IJSER	Volume	10,	Issue	10,	October	2019.	
	
Leadership	 effectiveness	 and	 Democratic	 processes	 the	 Tanzania	
experience:	are	the	positive	outcomes	sustainable?	Published	in	Vol.	
7	No.	2.	2019.		Journal	of	Power,	Politics	&	Governance.			
	
Impact	 of	 the	 Fifth	 Phase	 Tanzanian	 Government	 Leadership	 in	
Promoting	 Integrity	 of	 Public	 Organizations	 A	 Case	 of	 Tanzania	
Revenue	 Authority-Temeke	 Tax	 Region,	 Sospeter	 Makubi	 &	 Faisal	
H.Issa;DOI:10.18843/ijms/v5i4(1)/04	DO;				IURL:	http://dx.doi.org/10
.18843/ijms/v5i4(1)/04International	Journal	of	Management.		
	
Performance	 Management	 in	 the	 Public	 Service:	 The	 Case	 of	
Tanzania.	In	Human	Resource	Management	in	African	Public	Sector:	
Current	 State	 and	 Future	 Direction,	 ed.	 G.	 Mutahaba.	 Mkuki	 and	
Nyota	Publishers,	Dar	es	Salaam	(2014)	
	
Implementing	 Change	 by	 Continuous	 Learning:	 The	 Public	 Service	
Reform	 Programs	 in	 Tanzania.	 International	 Journal	 of	 Public	
Administration,	Volume	33,	Issue	10	August	2010,	pages	474	–	486	
	
Private	 Sector	 Partnership	 in	 Government:	 Opportunities	 and	
Challenges	 –	 The	 case	 of	 the	 Tanzania	 Public	 Service.	 Journal	 of	
Tumaini	University	2010		
	
Reforming	 Human	 Resource	 Development	 in	 Tanzania—Issues,	
Challenges	and	Lessons,	African	Journal	of	Public	Administration	and	
Management,	Vol.	XVIII,	No.1,	January	2007	
	
The	Present	and	Potential	Role	of	Non-Governmental	Organisations	
in	 Agricultural	 and	 Rural	 Development	 in	 Tanzania,	 2004,	
Shakerverlag:	Aachen	
	
Promoting	Agricultural	Development	through	Small-scale	Processing	
Enterprises:The	Case	of	AMKA	Solar	Drying	Project.	A	Compendium	
of	 Conference	 Proceedings,	 2004,	 Mzumbe	 University	 in	 Dar	 es	
Salaam.	
	
Implications	 of	 Integrating	 the	 Human	 Resource	 Management	
Strategies	with	Business	Strategies	of	Organisations,	Uongozi	Journal,	
Volume	11,Issue	No.1,	June	1999.		
	
Organizational	 Decisions	 outside	 the	 Board	 Room:	 The	 Role	 of	
Influencing	 Skills,	 Uongozi	 Journal	 of	 Development	 Management,
4
Volume	10,	issue	No.2,	December	1998.		
8 PRESENTATION:
CONFERENCES
Leadership	effectiveness	and	Democratic	processes	the	Tanzania	
experience:	are	the	positive	outcomes	sustainable?	Presented	in	the	
IASIA	Conference	in	Lisbon		22nd
-	26th	
	June	2019	
African	Public	Sector	Human	Resource	Managers	Network	-	Present	
and	 Future.	 Presented	 for	 the	 Network’s	 President	 Mr.	 George	
Yambesi	(former	Permanent	Secretary,	POPSM)	at	the	United	cities	
and	Local	Government	of	Africa	Conference,	Rabat	Morocco,	18-19,	
September	2017		
	
Students	 Centered	 Learning	 as	 a	 Behaviour	 Change	 Approach:	
Practices	 in	 Our	 Institutions	 of	 Higher	 Learning,	 Opportunities	 and	
Challenges.	 Presented	 at	 the	 National	 Conference	 on	 Students	
Centered	Learning	held	at	Sokoine	University	of	Agriculture,	1st	and	
2nd	March	2016.	
	
Public	 Administration	 and	 the	 Development	 Agenda:	 the	
Contributions	 of	 the	 Public	 Service	 Reform	 Programs	 in	 Tanzania,	
Presented	 at	 AAPAM	 Youth	 Forum	 in	 Nairobi	 representing	 the	
Government	of	Tanzania	in	2013.		
	
Human	 Resource	 Development	 and	 Economic	 Transformation.	
Presented	 in	 the	 National	 Conference	 on	 “Unleashing	 Growth	
Potential:	Lessons	and	Way	Forward	in	Creating	an	inclusive	Growth”	
organized	by	ESRF	in	Dar	es	Salaam,	May	2012.	
	
Leadership	 Techniques	 for	 Effective	 Performance	 of	 Administrative	
Secretaries.	 Presented	 in	 a	 seminar	 for	 District	 Administrative	
Secretaries	 organized	 by	 The	 President’s	 Office,	 Public	 Service	
Management	in	Mbeya,	March	2012.	
	
Leadership	 for	 Effective	 Performance	 of	 the	 National	 Audit	 Office,	
Presented	 in	 the	 first	 International	 Conference	 organised	 to	 orient	
NAO	staff	to	international	assignments	as	United	Nations	Auditors	in	
Arusha,	January	2012.	
	
The	Experience	of	Implementing	Public	Service	Reform	Programs	in	
Tanzania,	 Presented	 at	 the	 Economic	 Expert	 meeting	 on	
implementing	 research	 and	 innovation	 at	 policy	 and	 institutional	
levels	in	Africa,	organised	by	OSSREA	in	Harare,	Zimbabwe	July	2011.	
	
Human	 Resource	 Planning	 in	 the	 Public	 Service:	 The	 Tanzanian	
Experience.	Presented	to	Ministers	in	the	Conference	of	Ministers	of	
Public	Services	of	Africa	in	Swakopmund			in	2010.		
	
Policy	and	Methodologies	for	Evaluating	Performance	of	the	Public	
Service	 in	 Tanzania.	 Presented	 at	 an	 Expert	 Group	 Meeting	 on
5
Management	 Policy	 in	 the	 Public	 Sector	 in	 Africa	 organised	 by	
UNDESA	 held	 during	 AAPAM	 Meeting	 in	 Durban,	 South	 Africa,	
November	2010	
	
PSP	in	Government:	Opportunities	and	Challenges:	The	case	of	the	
Tanzania	 Public	 Service.	 Presented	 at	 the	 CAFRAD-Mzumbe	
University	Conference	in	2007,	Arusha	Tanzania.	
	
Human	Resource	Development	-	Effective	Service	Delivery	Linkage	in	
the	 context	 of	 the	 Public	 Sector	 Reform	 Program	 in	 Tanzania.	
Presented	at	the	Conference	of	the	African	Public	Administrators	and	
Managers	 in	 2006,	 Arusha	 Tanzania;	 and	 IASIA	 international	
Conference	Abu	Dhabi	in	2007.	
	
Promoting	Agricultural	Development	through	Small-scale	Processing	
Enterprises:	 AMKA’s	 Solar	 Drying	 Project.	 Presented	 during	 the	
International	Inauguration	Conference	of	Mzumbe	University	in	2003	
in	Dar	es	salaam.	
	
The	Relevance	of	High	Performing	East	Asian	Economies	to	Tanzania;	
Co-Author	 and	 Presenter,	 Deodorus	 Kamala.	 Presented	 in	 IDM	 in	
2000	
	
Implications	 of	 Integrating	 the	 Human	 Resource	 Management	
Strategies	 with	 Business	 Strategies	 of	 Organisations.	 Presented	 in	
IDM	in	1999	
9 COUNTRIES OF
WORK
EXPERIENCE
Tanzania,	Germany,	UK	
10 CONSULTING
EXPERIENCE AND
TASK
RESPONSIBILITIES
	
Facilitated	a	five	days	capacity	building	program	on	Governance	and	
Accountability	 for	 staff	 of	 the	 Ministry	 of	 Water	 19th	 to	 23rd
	 April	
2021.	
	
Coordinated	and	organized	a	virtual	Conference	on	the	International	
Womens’	Day	2021,	involving	Mzumbe	University,	Tanzania	Women	
Chamber	 of	 Commerce	 and	 national	 economic	 Empowerment	
Council	 –	 On	 the	 theme	 contributions	 of	 women	 in	 the	 household	
economy	during	COVID	19.	
	
Provided	 Leadership	 Training	 to	 the	 Management	 Team	 of	
Kilimanjaro	 International	 Leather	 Industries,	 an	 institution	 of	
strategic	significance;	14th
	to	16th
	January	2021.
6
Consultant	to	develop	a	Five	years	2021-2025	Strategic	Plan	for	the	
Tanzania	AIDS	Commission;	June-	September	2020.	
	
Developed	 and	 presented	 a	 ‘Total	 Reward	 System	 for	 the	 Public	
Service’	 in	 a	 inter-ministerial	 workshop	 organized	 by	 Public	 Service	
Remuneration	Board	September	4th
	2019;	
	
Coordinated	 and	 organized	 2020	 March	 7th
	 Women’s	 day	 event	 at	
Mzumbe	 University	 Dar	 es	 Salaam	 Campus	 College.	 This	 event	
involved	 secondary	 school	 students	 from	 Hananasif	 Secondary	
School,	 Kinondoni	 District	 Dar	 es	 Salaam.	
https://www.dailynews.co.tz/news/2020-03-
095e65d060e2ae4.aspx#	
	
Undertaken	 a	 Baseline	 Survey	 of	 women	 in	 leadership	 positions	 in	
the	Public	Service	for	Uongozi	Institute;	January-February	2020.	
	
Developed	 a	 Talent	 Management	 paper	 for	 the	 Public	 Service	 of	
Tanzania	 contracted	 by	 Public	 Service	 Remuneration	 Board	
December	2019.	
	
Facilitated	local	media	personnel	in	a	SDGs	Familiarization	Workshop	
by	the	United	Nations	Association	of	Tanzania,	August	2019	
	
Implemented	 a	 leadership	 training	 for	 Muhimbili	 College	 of	 Health	
and	Allied	Sciences	top	leadership	in	June	2019	
	
Coordinated	 Leadership	 and	 management	 for	 impact	 capacity	
building	for	the	Agakhan	Foundation	October	–	November	2018.	
	
Negotiations,	 communication	 skills	 and	 teambuilding	 for	 150	 NHIF	
staff	20-24/05/2019	and	27-31/05/2019		
	
Negotiations	 and	 Report	 writing	 skills	 for	 Tanzania	 Wildlife	
Management	senior	officers	7th	May	to	11th	May	2019.	
	
Initiated	 and	 implements	 from	 June	 2018	 regularly	 HR	 Breakfast	
Talks	involving	Human	Resources	Association	of	Tanzania,	attracting	
practitioners	academics	and	students.
7
Consultant	 to	 develop	 Strategic	 Business	 Plan	 for	 Mbozi	 Coffee	
Curing	Company	Limited;	January	–March	2019.	
	
One	of	the	two	facilitators	to	NHIF	Marketing	and	Customer	Service	
Department	on	Marketing,	Team	building	and	Negotiation	skills,	18th	
February	to	1st	March	2019.	
	
Participated	 as	 a	 facilitator	 in	 risk	 assessment	 training	 for	 senior	
Managers	in	Private	and	public	institutions	25th	29th	February	2018	
	
Individual	 Consultant	 for	 Occupational	 Safety	 and	 Health	 Authority	
on	an	institutional	development	program,	December	2018-	to	date.	
	
Made	presentation	on	leadership	to	TAKUKURU	National	Meeting	in	
Dodoma	January	2019.	
	
A	member	of	a	select	group	to	crafting	Public	Sector	Reform	Program	
III,	assignment	by	Uongozi	Institute	-	13-	19th	April	2018	
	
Local	 Economic	 Assessment	 Survey	 with	 Gender	 Perspective	 in	
Kigoma	Region	for	the	UNCDF,	February	2018	
	
Undertaken	Salary	Survey	Service	for	UNDP	–	Tanzania,	 December,	
2017	
	
Supported	the	Jakaya	KikIte	Cardiac	institute	in	developing	strategic	
plan	in	July	2017;	
	
Supported	 the	 AICC	 to	 Review	 its	 organogram	 in	 the	 light	 of	 its	
strategic	plan	in	June	2017;		
	
Undertaking	 Capacity	 building	 assessment	 of	 SUMATRA	 leadership	
July	2017	
	
Facilitated	 strategic	 leadership	 workshop	 for	 the	 Contractors	
Registration	Board,	October	2016.
8
Worked	against	Albino	killings	and	increased	governments	and	public	
concern	on	the	issue	including	facilitating	and	accompanying	JB,	the	
late	Mzee	Majuto	and	Cheni	to	visit	the	victim	at	Bugando	Hospital.
https://m.facebook.com/Globalpublishers/photos/pb.106837286015
818.2207520000.1424680104./922246864474852/?type=3&source=
42	
	
Improved	performance	of	both	Mawenzi	and	Sekou	toure	Regional	
hospitals	and	increased	revenue	collections	of	both	hospitals	through	
introduced	 electronic	 systems.	 The	 experience	 from	 Mawenzi	 in	
Kilimanjaro	Region	transferred	to	Mwanza	and	Sekou	toure	became	
a	 leading	 revenue	 earner	 among	 the	 25	 regional	 hospitals	 in	 the	
country	while	improving	it	services	greatly.	
	
Coordinated	 with	 the	 Ministry	 for	 Regional	 Administration	 and	
Ministry	 for	 health	 and	 successfully	 working	 closely	 with	 district	
administrations	battled	cholera	epidemic	in	Mwanza	Region	in	2015.	
Moved	Drs.	and	Nurses	from	the	Regional	Hospital	to	the	islands	in	
lake	 Victoria	 to	 assist	 districts	 to	 fight	 the	 epidemic.	 Harnessed	
support	of	the	Bugando	Hospital	Referral	and	the	Tanzania	Red	cross	
Society	 in	 the	 fight	 against	 cholera.
https://www.udakuspecially.com/2015/11/ugonjwa-wa-
kipindupindu-wahamia-mwanza.html	
	
During	 my	 Tenure	 as	 the	 Regional	 Administrative	 Secretary	 and	
Chairperson	of	Regional	Sports	Committee,	navigating	encumbering	
politics,	 not	 achieved	 for	 many	 years	 a	 regional	 team	 Toto	 Africa	
managed	 to	 get	 a	 sport	 in	 premier	 league.	 Since	 then	 Mwanza	 is	
represented	 in	 premier	 league.
https://en.wikipedia.org/wiki/Toto_African	
	
Same	 good	 national	 examination	 results	 than	 ever	 before	 for	 both	
primary	and	secondary	schools	were	witnessed	in	2015,	while	I	was	
the	Chairperson	of	the	Regional	Education	Committee	of	the	Region.
https://mwanzareview.blogspot.com/2015/05/mwanza-wajizatiti-
kufanya-vizuri.html	
	
Oversaw	 exceptional	 performance	 of	 Mwanza	 Region	 in	 National	
Primary	Education	Examination	in	2014	where	the	region	took	a	third	
position	 (19	 best	 Schools	 among	 100	 nationally)	 a	 feat	 never	
achieved	 in	 many	 years.
9
https://mwanzareview.blogspot.com/2014/12/ukerewe-kidedea-
matokeo-darasa-la-saba.html	
	
Mwanza	 Region	 exceptionally	 achieved	 first	 position	 in	 2015	 from	
25th
	 last	 position	 in	 Uhuru	 Torch	 yearly	 competitions	 a	 year	
previously.	
	
Solicited	 funds	 from	 Belgium	 Technical	 Cooperation	 for	 and	
facilitated	 the	 Development	 a	 highly	 informative	 Socio-Economic	
Profile	of	Kilimanjaro	Region	2014;	
	
Initiated	 the	 first	 Video	 Conference	 meeting	 between	 ministry	
headquarters	 and	 regional	 administrations,	 making	 useful	 the	
existing	 equipment,	 between	 Regional	 administration	 (Kilimanjaro	
Region)	 and	 Central	 Government	 Ministry	 in	 2013;
http://www.barakampenja.com/2013/11/ofisi-ya-rais-menejimenti-
ya-utumishi.html	
	
Oversaw	good	performance	of	Kilimanjaro	Region	in	national	exams	
at	primary	and	secondary	levels	during	period	of	my	administration.		
	
Facilitated	 leadership	 and	 management	 skills	 training	 for	 RAS	
Kilimanjaro	2012	by	Uongozi	Institute;	
	
Team	 leader	 for	 the	 GEF/UNDP	 funded	 Sustainable	 Land	
Management	 Programme	 implemented	 in	 Kilimanjaro	 Region.	
Achieved	 satisfactory	 progress	 in	 implementation	 between	 2012-	
2014;		
	
Team	leader	for	the	implementation	of	the	Big	Result	Programme	in	
the	regions	of	Kilimanjaro	and	Mwanza,	launched	in	2012.		
	
Team	 Leader	 in	 the	 facilitation	 process	 for	 the	 new	 MDAs’	
(Ministries,	 Agencies,	 Independent	 Government	 Departments)	 led	
approach	to	Public	Service	Reform	Program	Phase	II	2008-2012;		
	
Participated	in	the	exercise	of	reviewing	the	structure	of	the	South	
African	 Development	 Community	 Secretariat	 and	 carrying	 out	 job	
evaluation;	
	
Supported	establishment	of	the	Leadership	Institute	for	Tanzania	and	
contributed	to	its	successful	launching	and	operation;	
	
Was	the	Secretary	to	the	Organizing	Committee	of	the	Tanzania	Top
10
Government	leadership	Seminar	(Semina	Elekezi)	in	May	2011	after	
the	 inauguration	 of	 the	 new	 Government	 following	 the	 general	
elections	in	2010;	
	
Coordinated	 for	 the	 President’s	 Office	 Public	 Service	 Management	
the	Enhanced	Public	Service	Leadership	Program	implemented	with	
the	private	sector-CEO	Round	Table;	
	
Participated	in	the	review	of	the	Competency	Based	Curriculum	for	
the	Local	Government	Training	Institute	–Hombolo,		2011	
	
Participated	 in	 the	 development	 and	 review	 of	 Competency	 Based	
Curriculum	of	the	Tanzania	Public	Service	College	from	2010;	
	
Solicited	 over	 a	 million	 US	 dollars	 worth	 of	 capacity	 building	
opportunities	for	public	servants	from	our	international	partners	and	
associations,	for	example	the	Commonwealth	Secretariat	trained	200	
senior	Police	Officers	in	Community-oriented	Policing	2010;	
	
Responsible	 for	 successful	 participation	 of	 Tanzania	 in	 the	 United	
Nations	 Public	 Service	 Day	 in	 Barcelona	 Spain	 in	 2009	 where	
MKURABITA	won	a	Medal.	Subsequently	the	event	was	held	in	Dar	es	
Salaam	in	2010	the	first	time	in	Africa	and	the	second	time	outside	
the	 US.	 This	 event	 was	 organised	 jointly	 by	 UNDESSA	 and	 the	
President’s	 Office,	 Public	 Service	 Management	 	 	 under	 my	
coordination.	MKURABITA	again	won	a	medal.	
	
Coordinated	 and	 promoted	 the	 participation	 of	 Tanzania	 in	
international	 awards:	 AAPAM	 innovation	 award,	 UN	 Public	 Service	
Awards,	African	Public	Service	Day	Innovation	Awards,	etc.	Since	the	
inception	 of	 the	 AAPAM	 Award	 in	 2007,	 Tanzania	 won	 three	 gold	
medals	 two	 institutional	 and	 one	 individual	 and	 had	 finalists	 and	
lesser	 awards	 worn	 in	 all	 the	 remaining	 years.	 Tanzania	 through	
MKURABITA	won	the	UN	public	service	award	as	a	second	category	
winner	 in	 2010.Tanzania	 has	 also	 been	 winning	 the	 Africa	 Public	
Service	Day	awards.		
	
Head	 of	 the	 Coordinating	 Department	 in	 the	 President’s	 Office,	
Public	Service	Management	as	the	local	counterpart	of	CAPAM	(The	
Commonwealth	 Association	 of	 Public	 Administration	 and	
Management),	 in	 organising	 the	 Regional	 Conference	 ‘Good	
Governance:	 Managing	 Human	 Potential’	 in	 March	 2009,	 Tanzania.	
The	conference	was	being	held	for	the	first	time	in	Tanzania.	
	
Head	 of	 the	 Coordinating	 Department	 as	 the	 local	 counterpart	 of	
UNDESA	 in	 organising	 the	 first	 African	 Public	 Sector	 Human	
Resources	Managers	Network	Workshop	where	the	APS-HRMnet	was	
launched	in	Arusha.	February	2009;
11
	
Lead	 person	 in	 developing	 the	 Leadership	 Competency	 framework	
for	the	public	service	-2007;	
	
Lead	 person	 in	 developing	 of	 a	 Leadership	 Succession	 Planning	
system	in	the	public	service-2007	
	
Lead	person	in	developing	a	Human	Resources	Planning	Manual	for	
the	Public	Service	-2007;	
	
Lead	person	in	Developing	a	Training	Policy	for	the	Public	Service	of	
Tanzania	-2006;	
	
Facilitator	in	a	strategic	management	workshop	for	senior	officers	of	
the	 Forest	 and	 Beekeeping	 Division	 of	 the	 Ministry	 of	 Natural	
Resources	 and	 Tourism	 in	 2000	 as	 one	 of	 the	 preparations	 for	 the	
establishment	of	a	Forest	Management	Service;	
	
Facilitated	 supervisory	 and	 managerial	 skills	 in	 a	 managerial	 skills	
workshop	organized	for	senior	officials	of	VETA	in	1999	
	
Facilitated	a	record	keeping	and	management	workshop	for	record	
keeping	 and	 information	 management	 personnel	 from	 government	
ministries	in	1999.

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Cv faisal issa may 2021

  • 1. 1 1 PERSONAL DETAILS Designation SENIOUR LECTURER Name FAISAL H. ISSA (PhD) Nationality Tanzanian Contacts Email: kahin2halima@gmail.com; faissa@mzumbe.ac.tz; Tel. +255 755 948808 2 EDUCATION 2001-2004 Doctor of Philosophy Development Policy, Cum laude/Distinction - University of Bremen, Germany 1998 Master in Business Administration, Strathclyde Graduate Business School – Strathclyde University, Scotland, UK 1997 Postgraduate Diploma Development Management, Distinction – Glasgow Caledonian University, Scotland UK 1989-1992 Advanced Diploma in Public Administration, Second Class Upper -Institute of Development Management – Mzumbe, Tanzania. 3 MEMBERSHIP IN MANAGEMENT/ PROFESSIONAL BODIES/ ASSOCIATIONS • The Association of African Public Administrators and Managers (AAPAM) • Africa Public Sector Human Resource Managers Network • Global Development Network • Founding and former Board member Benjamin William Mkapa Foundation for HIV/AIDS • Former Board member, Tanzania Public Service College, Institute of Rural Development, Local government Training Institute, Tanzania institute of Education • Former Member Master-Workers Council of the Public Service 4 LANGUAGE & DEGREE OF PROFICIENCY Language Speaking Reading Writing Swahili Fluent Fluent Fluent English Fluent Fluent Fluent German Basics Basics Basics 5 EMPLOYMENT RECORD From: October 2016 to Present Employer: Mzumbe University Position Held: Seniour Lecturer, Researcher & Consultant; Teaching – Leadership, Public Policy, Public Management and Strategic Management • From September 2020 Chairperson Research and Publication Committee Mzumbe University Dar es Salaam Campus College; • Since September 2018 Head of Department Short Courses and Consultancy Services, Mzumbe University Dar es Salaam Campus College; • From January 2019 Chairperson of the Campus Tender Board Part time teaching: i) University of Dar es Salaam 2019-2020; Organizational behavior 400+ Bachelor of Commerce Second year students
  • 2. 2 ii) Moshi Cooperative University 2012-2014, Strategic Corporate Management Management and Human Resource Planning, MBA students iii) Mzumbe University Dar es salaam Campus College, 2010-2011 Strategic Business Management 400+ MBA students (iv) Arusha Accountancy Institute: Leadership and Good Governance, MBA Leadership and Good Governance Programme, 2020-2021 From: 2012 to 2016 Employer: Regional Administration and Local Government Position Held: Regional Administrative Secretary-Kilimanjaro and Mwanza Regions From: 2005 to 2012 Employer: President’s Office, Public Service Management Position Held: Director Human Resource Development From 1992- 2005 Employer: Mzumbe University Position Held: Lecturer, Researcher & Consultant Taught - Public Administration, Development Administration, Organizational Behavior, Organizational Development and Strategic Management From: May 1992 to November 1992 Employer: Kilimanjaro Timbers Utilisation Co. Ltd Position Held: Personnel and Administrative Officer 6 BRIEF PROFILE I am dynamic person who has accumulated through practical work experience and research and training, leadership capabilities and the right adaptive capacity for managing diverse tasks and responsibilities at all levels of management. I have also adequately complemented my theoretical understanding of human resource management, corporate planning, coordination and evaluation of projects, by practical work experiences in coordination and following up of performance. My academic and research capacity is augmented by an in-depth understanding of issues at policy development, implementation and on the dimensions of gender and sustainable development. 7 PUBLICATIONS An analysis of groupthink and decision making in a collectivism culture: the case of a public organization in Tanzania. Cresencia Godfrey Tarmo and Faisal H. Issa (2021), International Journal of Public Leadership. Available https://www.emerald.com/insight/content/doi/10.1108/IJPL-08- 2020-0072/full/html An exploration of students centered learning in institutions of higher education in Tanzania – benefits, challenges, and recommendations. Uongozi Journal of Management and Development Dynamics, Vol.30 June 2020
  • 3. 3 Assessment of Surgical Care Burden and Barriers In Tanzania: The Case of Muhimbili National Hospital. International Journal of Scientific and Engineering Research (IJSER) - (ISSN 2229-5518). Co authored with Dr. Maurice Mavura. Paper ID: I0138505 to be published in IJSER Volume 10, Issue 10, October 2019. Leadership effectiveness and Democratic processes the Tanzania experience: are the positive outcomes sustainable? Published in Vol. 7 No. 2. 2019. Journal of Power, Politics & Governance. Impact of the Fifth Phase Tanzanian Government Leadership in Promoting Integrity of Public Organizations A Case of Tanzania Revenue Authority-Temeke Tax Region, Sospeter Makubi & Faisal H.Issa;DOI:10.18843/ijms/v5i4(1)/04 DO; IURL: http://dx.doi.org/10 .18843/ijms/v5i4(1)/04International Journal of Management. Performance Management in the Public Service: The Case of Tanzania. In Human Resource Management in African Public Sector: Current State and Future Direction, ed. G. Mutahaba. Mkuki and Nyota Publishers, Dar es Salaam (2014) Implementing Change by Continuous Learning: The Public Service Reform Programs in Tanzania. International Journal of Public Administration, Volume 33, Issue 10 August 2010, pages 474 – 486 Private Sector Partnership in Government: Opportunities and Challenges – The case of the Tanzania Public Service. Journal of Tumaini University 2010 Reforming Human Resource Development in Tanzania—Issues, Challenges and Lessons, African Journal of Public Administration and Management, Vol. XVIII, No.1, January 2007 The Present and Potential Role of Non-Governmental Organisations in Agricultural and Rural Development in Tanzania, 2004, Shakerverlag: Aachen Promoting Agricultural Development through Small-scale Processing Enterprises:The Case of AMKA Solar Drying Project. A Compendium of Conference Proceedings, 2004, Mzumbe University in Dar es Salaam. Implications of Integrating the Human Resource Management Strategies with Business Strategies of Organisations, Uongozi Journal, Volume 11,Issue No.1, June 1999. Organizational Decisions outside the Board Room: The Role of Influencing Skills, Uongozi Journal of Development Management,
  • 4. 4 Volume 10, issue No.2, December 1998. 8 PRESENTATION: CONFERENCES Leadership effectiveness and Democratic processes the Tanzania experience: are the positive outcomes sustainable? Presented in the IASIA Conference in Lisbon 22nd - 26th June 2019 African Public Sector Human Resource Managers Network - Present and Future. Presented for the Network’s President Mr. George Yambesi (former Permanent Secretary, POPSM) at the United cities and Local Government of Africa Conference, Rabat Morocco, 18-19, September 2017 Students Centered Learning as a Behaviour Change Approach: Practices in Our Institutions of Higher Learning, Opportunities and Challenges. Presented at the National Conference on Students Centered Learning held at Sokoine University of Agriculture, 1st and 2nd March 2016. Public Administration and the Development Agenda: the Contributions of the Public Service Reform Programs in Tanzania, Presented at AAPAM Youth Forum in Nairobi representing the Government of Tanzania in 2013. Human Resource Development and Economic Transformation. Presented in the National Conference on “Unleashing Growth Potential: Lessons and Way Forward in Creating an inclusive Growth” organized by ESRF in Dar es Salaam, May 2012. Leadership Techniques for Effective Performance of Administrative Secretaries. Presented in a seminar for District Administrative Secretaries organized by The President’s Office, Public Service Management in Mbeya, March 2012. Leadership for Effective Performance of the National Audit Office, Presented in the first International Conference organised to orient NAO staff to international assignments as United Nations Auditors in Arusha, January 2012. The Experience of Implementing Public Service Reform Programs in Tanzania, Presented at the Economic Expert meeting on implementing research and innovation at policy and institutional levels in Africa, organised by OSSREA in Harare, Zimbabwe July 2011. Human Resource Planning in the Public Service: The Tanzanian Experience. Presented to Ministers in the Conference of Ministers of Public Services of Africa in Swakopmund in 2010. Policy and Methodologies for Evaluating Performance of the Public Service in Tanzania. Presented at an Expert Group Meeting on
  • 5. 5 Management Policy in the Public Sector in Africa organised by UNDESA held during AAPAM Meeting in Durban, South Africa, November 2010 PSP in Government: Opportunities and Challenges: The case of the Tanzania Public Service. Presented at the CAFRAD-Mzumbe University Conference in 2007, Arusha Tanzania. Human Resource Development - Effective Service Delivery Linkage in the context of the Public Sector Reform Program in Tanzania. Presented at the Conference of the African Public Administrators and Managers in 2006, Arusha Tanzania; and IASIA international Conference Abu Dhabi in 2007. Promoting Agricultural Development through Small-scale Processing Enterprises: AMKA’s Solar Drying Project. Presented during the International Inauguration Conference of Mzumbe University in 2003 in Dar es salaam. The Relevance of High Performing East Asian Economies to Tanzania; Co-Author and Presenter, Deodorus Kamala. Presented in IDM in 2000 Implications of Integrating the Human Resource Management Strategies with Business Strategies of Organisations. Presented in IDM in 1999 9 COUNTRIES OF WORK EXPERIENCE Tanzania, Germany, UK 10 CONSULTING EXPERIENCE AND TASK RESPONSIBILITIES Facilitated a five days capacity building program on Governance and Accountability for staff of the Ministry of Water 19th to 23rd April 2021. Coordinated and organized a virtual Conference on the International Womens’ Day 2021, involving Mzumbe University, Tanzania Women Chamber of Commerce and national economic Empowerment Council – On the theme contributions of women in the household economy during COVID 19. Provided Leadership Training to the Management Team of Kilimanjaro International Leather Industries, an institution of strategic significance; 14th to 16th January 2021.
  • 6. 6 Consultant to develop a Five years 2021-2025 Strategic Plan for the Tanzania AIDS Commission; June- September 2020. Developed and presented a ‘Total Reward System for the Public Service’ in a inter-ministerial workshop organized by Public Service Remuneration Board September 4th 2019; Coordinated and organized 2020 March 7th Women’s day event at Mzumbe University Dar es Salaam Campus College. This event involved secondary school students from Hananasif Secondary School, Kinondoni District Dar es Salaam. https://www.dailynews.co.tz/news/2020-03- 095e65d060e2ae4.aspx# Undertaken a Baseline Survey of women in leadership positions in the Public Service for Uongozi Institute; January-February 2020. Developed a Talent Management paper for the Public Service of Tanzania contracted by Public Service Remuneration Board December 2019. Facilitated local media personnel in a SDGs Familiarization Workshop by the United Nations Association of Tanzania, August 2019 Implemented a leadership training for Muhimbili College of Health and Allied Sciences top leadership in June 2019 Coordinated Leadership and management for impact capacity building for the Agakhan Foundation October – November 2018. Negotiations, communication skills and teambuilding for 150 NHIF staff 20-24/05/2019 and 27-31/05/2019 Negotiations and Report writing skills for Tanzania Wildlife Management senior officers 7th May to 11th May 2019. Initiated and implements from June 2018 regularly HR Breakfast Talks involving Human Resources Association of Tanzania, attracting practitioners academics and students.
  • 7. 7 Consultant to develop Strategic Business Plan for Mbozi Coffee Curing Company Limited; January –March 2019. One of the two facilitators to NHIF Marketing and Customer Service Department on Marketing, Team building and Negotiation skills, 18th February to 1st March 2019. Participated as a facilitator in risk assessment training for senior Managers in Private and public institutions 25th 29th February 2018 Individual Consultant for Occupational Safety and Health Authority on an institutional development program, December 2018- to date. Made presentation on leadership to TAKUKURU National Meeting in Dodoma January 2019. A member of a select group to crafting Public Sector Reform Program III, assignment by Uongozi Institute - 13- 19th April 2018 Local Economic Assessment Survey with Gender Perspective in Kigoma Region for the UNCDF, February 2018 Undertaken Salary Survey Service for UNDP – Tanzania, December, 2017 Supported the Jakaya KikIte Cardiac institute in developing strategic plan in July 2017; Supported the AICC to Review its organogram in the light of its strategic plan in June 2017; Undertaking Capacity building assessment of SUMATRA leadership July 2017 Facilitated strategic leadership workshop for the Contractors Registration Board, October 2016.
  • 8. 8 Worked against Albino killings and increased governments and public concern on the issue including facilitating and accompanying JB, the late Mzee Majuto and Cheni to visit the victim at Bugando Hospital. https://m.facebook.com/Globalpublishers/photos/pb.106837286015 818.2207520000.1424680104./922246864474852/?type=3&source= 42 Improved performance of both Mawenzi and Sekou toure Regional hospitals and increased revenue collections of both hospitals through introduced electronic systems. The experience from Mawenzi in Kilimanjaro Region transferred to Mwanza and Sekou toure became a leading revenue earner among the 25 regional hospitals in the country while improving it services greatly. Coordinated with the Ministry for Regional Administration and Ministry for health and successfully working closely with district administrations battled cholera epidemic in Mwanza Region in 2015. Moved Drs. and Nurses from the Regional Hospital to the islands in lake Victoria to assist districts to fight the epidemic. Harnessed support of the Bugando Hospital Referral and the Tanzania Red cross Society in the fight against cholera. https://www.udakuspecially.com/2015/11/ugonjwa-wa- kipindupindu-wahamia-mwanza.html During my Tenure as the Regional Administrative Secretary and Chairperson of Regional Sports Committee, navigating encumbering politics, not achieved for many years a regional team Toto Africa managed to get a sport in premier league. Since then Mwanza is represented in premier league. https://en.wikipedia.org/wiki/Toto_African Same good national examination results than ever before for both primary and secondary schools were witnessed in 2015, while I was the Chairperson of the Regional Education Committee of the Region. https://mwanzareview.blogspot.com/2015/05/mwanza-wajizatiti- kufanya-vizuri.html Oversaw exceptional performance of Mwanza Region in National Primary Education Examination in 2014 where the region took a third position (19 best Schools among 100 nationally) a feat never achieved in many years.
  • 9. 9 https://mwanzareview.blogspot.com/2014/12/ukerewe-kidedea- matokeo-darasa-la-saba.html Mwanza Region exceptionally achieved first position in 2015 from 25th last position in Uhuru Torch yearly competitions a year previously. Solicited funds from Belgium Technical Cooperation for and facilitated the Development a highly informative Socio-Economic Profile of Kilimanjaro Region 2014; Initiated the first Video Conference meeting between ministry headquarters and regional administrations, making useful the existing equipment, between Regional administration (Kilimanjaro Region) and Central Government Ministry in 2013; http://www.barakampenja.com/2013/11/ofisi-ya-rais-menejimenti- ya-utumishi.html Oversaw good performance of Kilimanjaro Region in national exams at primary and secondary levels during period of my administration. Facilitated leadership and management skills training for RAS Kilimanjaro 2012 by Uongozi Institute; Team leader for the GEF/UNDP funded Sustainable Land Management Programme implemented in Kilimanjaro Region. Achieved satisfactory progress in implementation between 2012- 2014; Team leader for the implementation of the Big Result Programme in the regions of Kilimanjaro and Mwanza, launched in 2012. Team Leader in the facilitation process for the new MDAs’ (Ministries, Agencies, Independent Government Departments) led approach to Public Service Reform Program Phase II 2008-2012; Participated in the exercise of reviewing the structure of the South African Development Community Secretariat and carrying out job evaluation; Supported establishment of the Leadership Institute for Tanzania and contributed to its successful launching and operation; Was the Secretary to the Organizing Committee of the Tanzania Top
  • 10. 10 Government leadership Seminar (Semina Elekezi) in May 2011 after the inauguration of the new Government following the general elections in 2010; Coordinated for the President’s Office Public Service Management the Enhanced Public Service Leadership Program implemented with the private sector-CEO Round Table; Participated in the review of the Competency Based Curriculum for the Local Government Training Institute –Hombolo, 2011 Participated in the development and review of Competency Based Curriculum of the Tanzania Public Service College from 2010; Solicited over a million US dollars worth of capacity building opportunities for public servants from our international partners and associations, for example the Commonwealth Secretariat trained 200 senior Police Officers in Community-oriented Policing 2010; Responsible for successful participation of Tanzania in the United Nations Public Service Day in Barcelona Spain in 2009 where MKURABITA won a Medal. Subsequently the event was held in Dar es Salaam in 2010 the first time in Africa and the second time outside the US. This event was organised jointly by UNDESSA and the President’s Office, Public Service Management under my coordination. MKURABITA again won a medal. Coordinated and promoted the participation of Tanzania in international awards: AAPAM innovation award, UN Public Service Awards, African Public Service Day Innovation Awards, etc. Since the inception of the AAPAM Award in 2007, Tanzania won three gold medals two institutional and one individual and had finalists and lesser awards worn in all the remaining years. Tanzania through MKURABITA won the UN public service award as a second category winner in 2010.Tanzania has also been winning the Africa Public Service Day awards. Head of the Coordinating Department in the President’s Office, Public Service Management as the local counterpart of CAPAM (The Commonwealth Association of Public Administration and Management), in organising the Regional Conference ‘Good Governance: Managing Human Potential’ in March 2009, Tanzania. The conference was being held for the first time in Tanzania. Head of the Coordinating Department as the local counterpart of UNDESA in organising the first African Public Sector Human Resources Managers Network Workshop where the APS-HRMnet was launched in Arusha. February 2009;
  • 11. 11 Lead person in developing the Leadership Competency framework for the public service -2007; Lead person in developing of a Leadership Succession Planning system in the public service-2007 Lead person in developing a Human Resources Planning Manual for the Public Service -2007; Lead person in Developing a Training Policy for the Public Service of Tanzania -2006; Facilitator in a strategic management workshop for senior officers of the Forest and Beekeeping Division of the Ministry of Natural Resources and Tourism in 2000 as one of the preparations for the establishment of a Forest Management Service; Facilitated supervisory and managerial skills in a managerial skills workshop organized for senior officials of VETA in 1999 Facilitated a record keeping and management workshop for record keeping and information management personnel from government ministries in 1999.