1. Cover Letter: Chené Serfontein 2015
COVER LETTER
Chené Serfontein
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My resume is enclosed for your review.
I completed my BCom Management Accountancy (CIMA) degree in 2010 at the North-West
University after which I completed my BCom Hons Degree in Financial Management (CIMA) at the
University ofJohannesburg. Thereafter I started my careerand have since gained approximately three
years’ working experience. My ability to work in teams, work independently, think logically, develop
others and my own leadershipqualities have led to greater responsibilities on projects and more
involvementwithin my current Company.
I started my consultancy career in 2012 at Ernst & Y oung and I am currently fulfilling the position of a
Senior Associate. Within less than three years I was able to successfully progress to a supervisory level
within a global company. The aforementioned contributed greatly towards the development of my
leadership skills, ability to prioritize,delegate tasks and make sound decisions while maintaining a
focus on the bottom line.
As evident in my CV, I am extremely dedicated to my work, I am a driven individual and propelled
from within. I am a strategic thinker focusing on planning and executing to produce measurable
results. At all times I am forward-thinking and highly effectiveat adapting to evolving market plans
and the needs associated with company expansion.
I have an infectious passion for business consulting and my vast experience and skills will contribute
greatly towards your Company objectives. I believe that I will be suitable in the position of
Management Consultant and it would be a privilege to be associate with a prestige Company such as
yourself.
I look forward to hearing back from you. You may contact me on (+27) (0) 61 409 5467 or at
serfc0809@gmail.com.
I thank you for your time and effort in advance.
Kind Regards,
Chené Serfontein
2. Cover Letter: Chené Serfontein 2015
CHENÉ SERFONTEIN
20 Via Firenza, Airdlin Road, Sunninghill, Johannesburg, Gauteng - Cell: (+27) (0) 61 409 5467
Email: serfc0809@gmail.com- ID Nr: 8808090080084 - Nationality: South African - Gender: Female
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PROFESSIONAL SUMMARY
Driven individual and strategic thinker, focused on planning and executing to
producemeasurable results. Skilled in the analysis ofprocesses and systems and
increasing efficiency whilst creating a team-driven environment that fosters room for
development and growth. Atall times I am forward-thinking and highly effectiveat
adapting to evolving market plans and the needs associated with company expansion.
Within a period ofapproximately three years I was able to successfully grow myself
within an international Company, developing my leadership skills, ability to work on
various projects,delegate tasks,and make sound decisions while maintaining a focus
on the bottom line.
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SKILLS
Leadership &People Management
Mentoring
Project Management
Project Coordination
MS Office Proficient
Business Acumen
Maturity Assessments
Operational Efficiency
Audit Readiness and Support
Budgeting
Communication
Gap Analysis
Planning & Organizing
Problem Solving
Writing of Business & Technical
Requirements
Internal Audits
Data Management & Analysis
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WORK HISTORY
04/2012 –present AssistantManager (Performance Improvement Advisory
Department)
Ernst & Young –Johannesburg,Gauteng
Responsible for coordinating the preparation for large proposals.
Defining the scope ofwork for the department and individuals.
Developing and reviewing deliverables.
Developing the budget for piece ofwork.
Manage the client effectively and ensureconstant engagement.
Responsible for managing juniors and ensuring all job responsibilities are
communicated and performed up to the expected performancestandard
of the Company.
Further Responsibilities: Project determined as listed below
City Power (Johannesburg) | Cost Engineering | 2015 – Present:
Determine controls that need to be in place to minimize and eliminate losses.
Monitor and provide continuous feedback on the current repair and
maintenance budget. Ensure that there is a direct relationship between what
maintenance was performed and to which cost center it is linked to. Cost
control procedure must be in place. Develop an expenditure forecast. Increase
maintenance in general and ensure that expenditure is in line with the
National Treasury’s requirements.
3. Cover Letter: Chené Serfontein 2015
NSF | Nation Skills Fund Project| 2015:
Responsible for audit readiness and support,data analysis, project
management and stake holder management.
T UMS| Security ofRevenue Project| 2013-2014:
Responsible for the implementation and project management for the
installation ofpre-paidelectricity meters in the City ofTshwane.
Sanral | Internal Audit | 2013:
Responsible for conducting an internal audit in order to determine if
procedurewas followed during a project.
T ransnet | Internal Control Overview | 2013:
Duties included the analysis ofcontrol frameworks in orderto determine the
gaps within the controls as well as the maturity on new controls
implemented. Further responsibilities included the gathering ofevidenceof
implemented controls as well as conducting client interviews and workshops
to assess the risks associated with the lack ofcontrol.
Liberty | FAT CA | 2013:
Assessing the FATCA (Foreign Account Tax Compliance Act) impact across
multiple areas and business units, in order to develop the business, process,
functional and technical requirements for FATCA compliance. Further duties
included the analyzing ofclientdata and products on offer to clients in order
to determine the FATCA impact perBusiness Unit, based on information
gathered from workshops, surveys and interviews conducted.
Standard Bank | Banking - developing clientrequirements for an
internetportal for establishing the client's Financial Health | 2012:
The deliverableswere to create a valueproposition for the Financial Health
Portal to create a content strategy and to identify work streams in orderto
improvethe overall performanceofthe Financial Health Portal.
T ransnet | T ime Management | 2012:
Responsibilities included the managing ofa crew to optimizetime utilization
shift intervals. The purposeofthis project was to cut costs as well as to
improvethe operational efficiency ofthe company as a whole.
Standard Bank | FAT CA | 2012:
Responsible for developing business requirements and technical
specifications for the implementation ofFATCA requirements within the
bank with regards to KY C, on-boarding and the managing ofexisting
customer data.
01/2012–03/2012 Accounts Administrator
Isabella Garcia –Johannesburg,Gauteng
Administer proper coding, manageinvoices and documentall processes
and systems.
Monitor all account payablechecks,prepareinvoices for all and prepare
updates on all accounts.
Maintain files on all accounts receivables and update records as required.
Perform research, reconcileall bank accounts and resolve all issues in
processes.
Assist accountants and prepare all financial data and reports.
Coordinate with managementand recommend improvement in quality of
accounting and provide operational support.
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4. Cover Letter: Chené Serfontein 2015
EDUCATION
2013 Professional Qualification: CIMA Strategic Level
2011 Hons Bachelor ofCommerce: Financial Management (CIMA)
University Of Johannesburg - Gauteng, South Africa
20010 Bachelor of Commerce: Management Accountancy (CIMA)
North-West University - North West, South Africa
2006 National Senior Certificate
Afrikaans High School Kroonstad- Free State, South Africa
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ACCOMPLISHMENTS
Awarded EY Coin for excellencein work | Ernst & Y oung |2013
Awarded EY Coin for excellencein work | Ernst & Y oung |2014
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CONFERENCES / WORKSHOPS / TRAININGS
Project Management | Ernst & Y oung | 2015
Confidence with clients | Ernst & Y oung | 2014
Business Writing | Ernst & Y oung | 2014
Ethics Training | Ernst & Y oung | 2014
EQ training | Ernst & Y oung | 2013
Certificates & references available upon request