This document contains Diarmuid Nolan's resume. It summarizes his skills and qualifications for an IT role. He has programming experience in languages like C++, Java, HTML, and SQL. He also has work experience in IT helpdesk support and teaching. His education includes a BSc in IT Management and higher certificates in computing and IT support.

1. D I A R M U I D N O L A N
Orchard Lodge, Green Road,
Curragh, Co. Kildare.
(085) 1698422
Diarmuid.nln@gmail.com
SUMMARY
I am persistent,determined, motivated and goal orientated. I focus on my tasks and get a lot of
satisfaction outofcompleting them well. I am observant, react quickly, and work well under pressure.
I am articulate, confident and havethe ability and experience to meet specified targets. I am
persistent,determined,motivated and goal orientated. I havegood people skills and I am easily able
to build rapport with customers. I am able to commit to working weekends and evenings on a long-
term basis.
SKILLS
 I.T:
 Programming languages:C++, Java,HTML, JavaScript, jQuery, MySQL, CSS,
PHP.
 Systems:Proficient at Visual Studio (2010 to 2014),SQL Server (2010 to 2014),
windows 8 etc.
 Portfolio: I designed and created a website for “The Gathering” in 2013. (The
Nolan Gathering) and various other websites for college projects.
 T eamwork: I regularly participate in sport, playing both Gaelic Football and Soccer. I
officiate as part of a refereeing team at GAA matches up to inter- county level. I coach junior
level teams with my local club, Sarsfields. I understand the importance of being a team
player, strive to make sure I am approachable at all times and help out my colleagues
whenever I can. Good teamwork and co-operation were essential in the successfulcompletion
of my security duties.
EDUCATION & QUALIFICATIONS
Institute of T echnology,T allaght. Tallaght, Co. Dublin
BSc Information Technology Management 2011-2015
Institute ofT echnology,Carlow. Carlow, Co. Carlow.
Higher Certificate in Science in Computing, 2006-2008
Higher Certificate in Science in Information Technology Support, 2008-2009
Patrician Brothers School Newbridge, Co. Kildare
Leaving Certificate 2005-2006
Miscellaneous
Fetac Level 5 Child Care course, 2009-2010
Security Course completed with The Private Security Authority, 2012-2012
Significant Projects Undertaken
Airport and Car Park Booking System
Description
A solo project involving the development of an Airport and Car Booking System which allows users to register
an account, see flights which are coming in and out on a daily basis and to book a car park space. It also allows
the user leave a review of the systemand it also allows users to read other reviews.
Challenges faced:

2.  Finding a solution for multiple users to see the reviews and to allow booking a car space
 Deciding what type of remote communication to use
Technologies & Tools Used:
Easy PHP, HTML5, SQL Developer
Updating and Upgrading the UCD IT Services Webpage
Description
Updating the content and cutting down on the outdated information held on the current UCD IT Services website
and also cutting down on the number of pages. Then I had to transfer all of the new content onto the new IT
Services website.
Challenges faced:
 Not knowing what information was outdated and what needed to be updated
 What to cut out and not what to cut out
WORK EXPERIENCE
University of Dublin Dublin
Teaching and learning Department 2015-2015
 Responsible for the upgrading ofthe new UCD website.
 Updating the contenton the old website.
 Cutting down on the outdated information and the many links and pages.
 Transferring the new content onto the new website.
Dublin County Council Swords, Dublin
IT Helpdesk Assistant(IT Department) 2008 - 2008
 Responsible for taking &logging incoming calls &providing efficient customer support for all 1st
Line issues relating to Servers,Desktops, Laptops and Peripherals.Supporting over 800 users &
on average answering 40 ITcalls a day.
 Handling incoming incidents via the phone/ e-mail promptly and effectively.Diagnosing and
resolving a wide range oftechnical issues overthe phone.
 Escalating calls and issues where necessary to senior managers &team leaders.
 Investigating and implementing ways ofreducing calls to the Help Desk.
ManGuard Plus- T ier 2 Toughers, Naas
Security officer 2012 –2014
 Responsible for impeding criminal activity and ensuring the safety ofthe company, its employees and
assets. Also involved in interacting with a variety ofpersons including clients, visitors and the general
public.
 Providing assistance and guidanceto managers, visitors and general staff.
 Contacting the police authorities and other emergency services when necessary.
 Checking badges ofemployees and visitors,and verifying authorization of visitors to enter the facility.
 Responding to emergencies.
 Reporting all incidents, accidents or medical emergencies.
 Monitoring and patrolling business areas on a consistent basis.
 Performing any light maintenance work that may be required.
T ots Crèche Newbridge, Kildare
Play School Teacher 2009 –2011
 Providing high quality childcarein nursery and infant classes. Helping the children with their
learning, play, educational and social development. Having regularcontact with parents and other
professionals such as social workersand medical staff.

3.  Following and implementing the policies and procedures set outby the nursery, liaising with parents
to resolve problems.
 Coordinating and planning activities.
**All ofmy work experiences have involved working within a team based culture. This involved
planning, organization,co-ordination and commitment e.g., in retail, this ensured daily sales targets
were met, a fair distribution oftasks and effective communication amongstall staffmembers.
INTERESTS
 Sports: Many medals and awards achieved for Gaelic Football at school and Club levels.
 Various: Reading, Programming, Web Design, Video games, Movies, Music.
R E F E R E N C E S
Excellent references availableon request