Customer-Centric Business Strategy
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Customers are counting on you, and your business counts on them! Presenting 5 ideas to put customers front and center in your business strategy.
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Brain Creative Agency
Мы не просто креативное агентство, мы лучше!
Мы умные, молодые, дерзкие и красивые.
Мы любим своих клиентов - не пускаем пыль в глаза, распевая длинные оды
о стратегических коммуникациях, управлении корпоративной репутацией
и кризисными ситуациями, мы просто делаем свое дело, уважая правила игры,
которые не боимся ломать, и, главное, всегда добиваемся своей цели.
У вас есть бизнес и вы верите в него.
У нас есть агентство и оно приносит результаты.
Так давайте начнем!
EXPERT 2050
Что значит быть экспертом?
А ты являешься экспертом?
Мы поможем тебе стать им!
http://kz2050.kz/ru/news/1237
Become Your Own Customer Experience Investigator
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10 customer experience_myths_busted
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Мозговой центр является экспертной интеллектуальной сетью Общенационального движения "Казахстан-2050".
Changing Customer Behavior With Unconscious Influences
95% of customer behavior is driven by unconscious influences. Learn how to prevent a customer experience that tricks their brains into harming your brand.
How to Keep Your Team Engaged While Learning Virtually
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Мы не просто креативное агентство, мы лучше!
Мы умные, молодые, дерзкие и красивые.
Мы любим своих клиентов - не пускаем пыль в глаза, распевая длинные оды
о стратегических коммуникациях, управлении корпоративной репутацией
и кризисными ситуациями, мы просто делаем свое дело, уважая правила игры,
которые не боимся ломать, и, главное, всегда добиваемся своей цели.
У вас есть бизнес и вы верите в него.
У нас есть агентство и оно приносит результаты.
Так давайте начнем!
EXPERT 2050
Что значит быть экспертом?
А ты являешься экспертом?
Мы поможем тебе стать им!
http://kz2050.kz/ru/news/1237
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Presented at Content Jam, in Chicago on November 5, 2015. Understanding your customers as who they are and where they are in the journey helps content marketing work better.
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Employees want to deliver a great experience, and you want to provide them the resources and best practices to do so. That makes ongoing and consistent training a must-have.
Using Journey Maps to Navigate Our New Normal
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COVID-10 and the resulting “new normal” can make it tempting to ignore our customer journey maps.
Your journey map is one of the most useful tools you have in your customer experience toolbox at this moment.
If you don’t have a journey map, now is a terrific time to create one.
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How can we leverage new technology and customer data to deliver a great customer experience without going overboard?
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The only way to deliver a fantastic customer experience is to focus on a fantastic employee experience. Our culture directs everything we do.
Microinteractions: Customer Experience is SMALL
Do's & Don't's to show you care for your customers. This was presented 11/4/13 at the Chicago Customer Experience Professionals Association Event.
Customer Experience Education
Do you know what a touchpoint really is? How about what customer experience journey mapping is all about? We tackle a few subjects in Customer Experience to educate all of us!
Customer experience for growing companies
As organizations grow, their customer experience does, too. During the month of July, 2013, we examined this topic and offer ideas to stay on track.
Omnichannel and Multi Channel Customer Experience
The 360Connext team tackled the multi-channel experience for the month of May. Topics included gamification, Lady Gaga and Android v. Apple!
Seeing What Your Customers See
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Customer-centric culture is a driving force for any great customer experience. This month, we explored what creates great customer focused organizations.
March 2013 customer experience innovation
Customer experience improves when organizations innovate. We focused on this theme in March, 2013 and showcased what goes right (and wrong) for many.
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Showing your customers love is an important way to build loyalty. We gathered some great and not so great examples on customer relationship building.
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We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
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Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
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