for mba

1. CUSTOMER SUPPLIER FOCUS IN TQM
NAME:MAKAM SRIHARSHINI
ROLL NO:1302-17-672-091
CLASS:MBA
SECTION:C
FACULTY:

2. INTRODUCTION

3. WHAT IS QUALITY?

4. CUSTOMER AND SUPPLIER

5. INTERNAL & EXTERNAL
CUSTOMER SUPPLIER

6. POOR PRACTICES

7. The 5 Requirements For Effective
Leadership Are:

8. LIST Of Points That A Leader Should
Consider:

9. CULTURAL CHANGE

10. PROCESS

11. THANK YOU