This is an inspiring story of a food processor that set out to solve a “paper” problem and improve their FSQA process but accomplished far more. Join us to hear tips, best practices, and key learnings from the project.
Customer Success Story - How Canada's Largest Pork Producer Eliminated Paper & Unlocked Powerful FSQA Data
1. SafetyChain Success Story: How Canada’s Largest Pork Producer Eliminated Paper & Unlocked Powerful FSQA Data
Presented By: SafetyChain and HyLife™
Beyond Compliance
Webinar & Podcast Series
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The Series
Webinar & Podcast Series
BEYONDCOMPLIANCE
3. The Sponsor
Food Quality Management System
✔Food Safety
✔Food Quality
✔Supplier Compliance
Learn more at SafetyChain.com
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4. Before We Get Started
HELPFUL TIPS
✔Informal but professional format
✔Ask Questions (Q&A at end)
✔Only panelists are displayed
✔Recording link will be shared
✔Audio issues: use call-in number
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5. TRAINING TOPIC
SafetyChain Success Story
How Canada’s Largest Pork Producer
Eliminated Paper & Unlocked Powerful
FSQA Data
Presented By: SafetyChain and HyLife™
6. Beyond Compliance Webinar Series SafetyChain.com
Applications Manager | HyLife™
About Our Presenter
❏ Former owner of Dayeta Farms (Broiler Breeder)
❏ Systems and technology specialist
❏ Expert in Root Cause determination
✓ Solutions Team makes recommendations & helps execute
Tracy Ouellet
7. ✓ Canada’s largest pork producer, with plants in
Canada and Mexico
✓ 2 million hogs processed per year
✓ World-class quality and superior shelf life
✓ Nominated for Outstanding Large Business of
the Year in 2018 by the Manitoba Chamber of
Commerce
✓ Strong export business: 20 countries
including Japan and China
Beyond Compliance Webinar Series SafetyChain.com
About HyLife™
9. The Challenges HyLife™ Hoped to Solve with Technology
Expansion Project was Underway
■ plan called for more filing space
■ ...If that’s the answer, what’s the question?
Wanted to Get Rid of Paper
■ paper was being touched multiple times
✓ inefficient
✓ a hygiene (food safety) risk
■ had 2 “paper pushers”
Objective: Digitize the Data Collection Process
■ QA Manager escalated the need to Operations
■ Solutions Team delegated to lead the project
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11. Project Considerations
Build vs. Buy Analysis
✔ Mapped out deliverables, milestones & constraints, then
applied a dollar amount
✔ Added in operating expenses necessary to own and
maintain their own software
✔ “Buy” decision meant freeing up development resources for
other projects
Change Management
✔ Changes ahead on the Cut floor
Limited Resources
✔ Tracy would need to roll out the project with limited
resources
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13. Keys to Success
✔PreWork
▪ Enlist champions. Find influencers (include them in process,
share feedback, create ownership)
▪ Challenge your processes - review old procedures, don't
duplicate paper processes. Examples:
✓ Seven forms where there could be one?
✓ Just because it works on paper doesn’t mean it will
work in electronics.
▪ Standardize on SOPs, data, and terminology (naming
conventions, nomenclature dictionary)
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HyLife™ is committed to growth and innovation
14. Keys to Success, cont’d
✔Make Data Visible to Operators
▪ Broadcast automatic updates on screens on
the floor
✓ catch quality errors early
✔Shadow Operators on Floor
▪ Understand actual needs
▪ Earn respect
▪ Mitigate pushback because you’ve done it
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16. Key Value
✔Eliminated Paper Pushers
■ Reassigned to higher value-added activities
■ Now able to sign-off 200 docs/day with a single person
✔Faster Response Time to Food Safety Issues
■ Eliminates 2-3 days of lag to identify FSQA problems
■ Significantly reduces rework
✔Easy Data Collection Has Extended Benefits
■ Use as a problem-solving/troubleshooting tool, trending
data, root cause, continuous improvement
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17. Key Value & ROI –
cont’d
✔ Electronic Forms Can Gather More Information
■ not limited to logistics of filling out paper
■ can ask more questions
■ add validations and calculations based on inputs
■ alerts if form not completed when scheduled
✔ Able to Become “Swiftly Actionable” Because of
Immediate Feedback
■ can trigger notifications and pull product directly
off the line
■ reduce the number of items affected
✓ reduce re-works (significant cost-savings)
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18. Key Value & ROI –
cont’d
✔ Immediacy of Data Interpretation - Trend Analysis
■ quickly and easily record data and look at the reports in little or no time
■ zero-in on trends, recurring issues, and see common denominator of problems
✔ Ease of Use Means Tools Get Used
■ Operations can collect data with very little effort
■ Forms are easy to modify; easy to use as a troubleshooting tool
✔ Electronic Forms Help Prevent Problems
■ Example: Final Label verification- Each product produced has a specific label based on the
customer. Incorrectly labelled boxes could cause an entire container to be denied by the receiving
country/customer. Creating a form for label verification allowed us to complete 10,000 inspection
forms a month.
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19. ROI Analysis: Quantifying the Savings with SafetyChain
✔ Manual paper process lifecycle includes:
■ Fill out paper form/create a paper record
■ Confirm if record data is compliant or not
■ Verify: review/approve record (are program methods
and limits adhered to?)
■ Complete incomplete forms
■ Enter data into spreadsheet for historical trending
■ Enter data into other systems
■ Compile reports in spreadsheets
■ File paper records
■ Retrieve selected records for audit prep
■ Track down lost records
■ Refile after audit
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20. ROI Analysis: Quantifying the Savings with SafetyChain
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✔ HyLife processes 14,000 records per month
✔ “What if” there were a $1/record savings with automated vs. paper processes?
■ Cost savings on manual processing alone provides over 100% ROI
■ On average, manual paper processes take far longer vs. automated
✓ Reality = savings far more than $1/record
Other major areas of savings beyond manual paper:
✔Higher yield
✔Less re-work
✔Improved on-time starts
✔Improved on-time shipments
✔Eliminated expedited shipping costs
21. Internal Feedback
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✔Well-Received by Line Workers
■ People on floor very unhappy if
they had to go back to clipboards
✔Appreciated by Management
■ Quick access, quick notifications
■ Less of a need to babysit (system
does it for them; forced
accountability)
■ Greatly reduces human error
■ Senior executives receive valuable,
relevant information
22. Key Learnings
Beyond Compliance Webinar Series SafetyChain.com
✔Don’t allow end-users to demo software
■ Have selection committee narrow
choices before end-users see it
✔Challenge your current processes - ask
“why” repeatedly
✔Work collaboratively with IT
✔Paper is no longer practical