How improving plant-wide safety risk prevention systems impacts everything from plant performance and quality to customer success and revenue growth.
• How prioritizing a risk mitigation system is better for meeting production goals
• How to unlock the collective genius of your people
• Where to align accountability within production, quality, and leadership teams
Where safety contributes to profitability
Presented by Daryll Bryant, Managing Partner at DKB Industries with over 20 years experience as an operation leader working at Fortune 100 companies.
Watch the full webinar replay: https://info.safetychain.com/safety-ci-customer-satisfaction
Bypassing Safety Risks at the Intersection of Continuous Improvement & Customer Satisfaction (DKB Industries).pptx
1. Beyond Compliance
Webinar & Podcast Series for Process Manufacturers
Bypassing Safety Risks at the Intersection
of Continuous Improvement & Customer Satisfaction
Daryll Bryant
Managing Partner
3. BEYOND COMPLIANCE
Meet Today’s Speaker
Daryll Bryant
Managing Partner
Daryll has over 20 years operations leadership
experience at Fortune 100 companies including
General Electric, Pepsi, M&M Mars, and Diageo.
As a consultant, author, and frequent speaker, Daryll
helps manufacturers implement strategies to
enhance margins through the creation of engaged
work environments and the implementation of Lean
manufacturing best practices.
www.dkbindustries.com
4. BEYOND COMPLIANCE
How do we continue to grow performance?
Safety is the catalyst for growth
AND performance
Experience
6. BEYOND COMPLIANCE
No One Should EVER Get Hurt at Work
Lessons That Interruptions Can Teach:
What is the impact to productivity after
an incident?
• Injuries are failures of our systems, not our people
• Our words have impact
• Incidents are our opportunity to learn
• How leaders engage matters
7. BEYOND COMPLIANCE
“Having habitual excellence leadership is about
using every single instance of anything gone
wrong as a basis for organizational learning.
Paul O’Neill
Former Chairman & CEO of Alcoa
A Leader’s Perspective: Paul O’Neill
Companies ARE impacted by unsafe practices!
It’s not about margins or cutting cost: It’s all about safety
8. BEYOND COMPLIANCE
Emotional Safety
Personal Safety
Product Safety
The Safety Pyramid
It is the responsibility of
Leadership to create a safe
environment…
…Throughout the
entire organization
9. BEYOND COMPLIANCE
Emotional Safety
Create a culture where anyone has the power to
call out something unsafe and stop work.
Often, people don’t see the risk.
As Leaders, give people the OK to slow down and double-check.
10. BEYOND COMPLIANCE
Personal Safety
Check and verify where work is going on, that we have an
understanding of the risk, and we have a mitigation plan
Go from reactive to strategic to ensure people don’t get hurt
The more people are involved early on,
the better the chances are of mitigating risk
● What are all of the risks for a specific job?
● Who should plan for mitigation steps?
11. BEYOND COMPLIANCE
Product Safety
Organizations that have adopted a safety culture
will protect the brand
Call out risks, and ensure safety measures are in place
Quality IS intertwined with work safety risk
Safety
Excellence
Habitual
Excellence
Product & Customer
Service Excellence
12. BEYOND COMPLIANCE
Creating a Safety System (instead of a goal)
Goals
• Tie back to performance targets
• The attainment of the goals flow
from having the right culture
The system will flow from the culture
The Safety System
• Will continuously be improved
upon to ensure success
• A culture that catches issues
closer to where they are
made, helps ensure better
customer satisfaction
• Ensures product integrity
Fear of not hitting goal!
14. BEYOND COMPLIANCE
“Unlocking the collective genius
of your people starts with
safety.
Daryll Bryant
Safety Yields Profits
• Build a highly engaged workforce through a safety culture
• Employees know they work for a company that has integrity
• Uncommon business problems are solved by uncommon ingenuity
15. White Papers & Surveys
Webinars & Videos
Product & Partner Info
Solution Consultation
BEYOND COMPLIANCE
More Resources
safetychain.com/resources/downloads
More Continuous Improvement Resources
P: 630-450-4151
E: daryll@dkbindustries.com
Editor's Notes
Show brands that Daryll has worked with/for.
How do we continue to grow performance? Safety is the catalyst for growth and performance
Starts with “crossroads”
Click to transition to Mars example/story
A recurring problem sets the stage for injury
Alcoa Story
Often, people don’t see the risk.
Ex. I’ll just climb up on this ladder to get the job started (but don’t check to see that it is tied off, or that they have a harness on if at a certain height)
Story: Preventing metal in candy (product integrity)
Ex. I work in the back office, so why should I care?
Emotional safety risk
Communicate on a level on safe work practices
Profitability results (from Paul O’Neill)
Imagine if a Snicker bar hit the market with metal in it - what would the impact be?
Actual brand that had a safety incident (that struggled to recover/lost business)