2. SIX SIGMA ORIGINATION
• Developed by Motorola
• Reason:
Combat quality issues
• Began to combat manufacturing defects:
Attain only 3.4 defects per million opportunities
3. GOAL OF SIX SIGMA
• Provide reliable, consistent, and dependable products to customer
• Processes focus on:
Defects
Variability
The Customer
9. DEFINE
• Figure out the problem at hand
• Outline the future accomplishments
• Find out financial measurements
• Prioritize problems that are critical to the customer
18. LEAN
• 5S’s-Organize and standardize workplace
Sort- Items in proper place
Set in order- Easily attainable
Shine- Clean workplace
Standardize- Formal procedures
Sustain- Ongoing training and communications
19. JUST-IN-TIME
• Henry Ford-Father of JIT in U.S.
• Manufacturing approach:
Materials delivered exactly when there needed
• Pull System
Customer demand drives output
• Kanban system
Cards used to signal throughout production line
20. QUALITY AT THE SOURCE
• Line operators in charge of there own quality
Managers are not the only people who can halt production
No defect can proceed further
• Poka-yoke- Fool proofing
22. CONTINUOUS IMPROVEMENT
• Kaizen
Gradual and orderly continuous improvement
Used in all business activities
Not perfect but improvement
• Kaizen Blitz
Expedited improvement to meet deadlines
Intense process
Effective in emergency situations
23. LEAN SIX SIGMA IMPLEMENTATION
• Successful project
Top leadership
1. Communicate lean six sigma commitment
Skilled team members
1. Project leader skilled in lean six sigma
2. Top talent
Strong infrastructure
1. Extensive training program
2. Process programs