Few people set out to change their organization when they begin redesigning a website, but the process of creating an effective user experience can reveal gaps in an organization's strategy, business processes, staffing, and more.
To improve user experience in a sustainable way, while achieving business goals, your job may extend beyond wireframes and content outlines and require you take a seat at the table where business decisions are being made.
How a Web Redesign Drives Organizational Change: A Cautionary TaleSorel Denholtz
Few people set out to change their organization when they begin redesigning a website, but the process of creating an effective user experience can reveal gaps in an organization's strategy/business processes/etc.
To improve user experience in a sustainable way, while achieving business goals, your job may extend beyond wireframes and content outlines and require you take a seat at the table where business decisions are being made.
Presented 4.28.16 at University of Illinois WebCon #UofIWebCon
HubSpot Inbound Marketing Professor Dee Dee de Kenessey joined us at the Spring 2014 Toronto HUG meetup at Uberflip HQ to talk about creating a great experience for users.
http://uberflip.com
Few people set out to change their organization when they begin redesigning a website, but the process of creating an effective user experience can reveal gaps in an organization's strategy, business processes, staffing, and more.
To improve user experience in a sustainable way, while achieving business goals, your job may extend beyond wireframes and content outlines and require you take a seat at the table where business decisions are being made.
How a Web Redesign Drives Organizational Change: A Cautionary TaleSorel Denholtz
Few people set out to change their organization when they begin redesigning a website, but the process of creating an effective user experience can reveal gaps in an organization's strategy/business processes/etc.
To improve user experience in a sustainable way, while achieving business goals, your job may extend beyond wireframes and content outlines and require you take a seat at the table where business decisions are being made.
Presented 4.28.16 at University of Illinois WebCon #UofIWebCon
HubSpot Inbound Marketing Professor Dee Dee de Kenessey joined us at the Spring 2014 Toronto HUG meetup at Uberflip HQ to talk about creating a great experience for users.
http://uberflip.com
Community Management Grows Up: Moving Beyond Content CalendarsJeremy Wright
Content calendars suck. You hate them. Your clients hate them. Everyone hates them. Somewhere along the way, we forgot how to Tell Stories. Communities love stories. This session will explore new mindsets for creating, disseminating and measuring story telling that move beyond content calendars and into truly actionable data (no, we won’t say Real-Time Marketing, we promise!). If your mind isn’t blown, we’ll even let you buy us a beer!
Questions Answered
New content planning tools and processes
New approaches to managing communities and getting the most value out of them
New ways to report and measure for yourselves and your clients
Tips on how to ensure clients get the value they deserve and FEEL like they’ve gotten the value they deserve
- Lots of other things with big buzz words but, sadly, no twerking
Scaling Product Thinking with SAFe - The Secret Sauce for Meaningful Product ...Cprime
The Scaled Agile Framework (SAFe) is the agile methodology of choice for many large enterprises. It promises predictable and frequent delivery in complex environments.
Our experience with organizations that adopt SAFe shows that an organization’s willingness to blend product-thinking, technical agility and a culture of learning is the secret sauce for catapulting the organization from “process excellence” into meaningful product impacts.
In this webinar, we’ll share tried and tested ways of introducing product thinking and engineering practices into SAFe organizations, covering organizational, product, and technical ground.
You'll learn:
- How to establish products as value streams and gently reorganize ARTs over time without sacrificing product community or continuity.
- How to use product stories to engage your teams before and during PI planning in a way that invites collaboration on a healthy blend of continuous discovery and delivery.
- How customer, architectural, and operational learning pave the way for scaling to teams of teams from a DevOps perspective, including patterns and anti-patterns.
Co-Creation for UX: Stakeholders are not the problem (they're your secret wea...Domain7
The user experience community has been developing amazing methods for collaborative design, that are about to be mainstreamed and revolutionize our workplaces. Be part of influencing the massive shift that will do away with classic constructs of creative leadership: our collective genius is more powerful than any force. This presentation walks through the simple basics of co-creation for UX.
Sure, we don’t like sitting in meetings. They can be ragged speed bumps in our process; necessary evils used to secure agreement without incurring excessive tire damage. But it doesn't have to be that way.
If you work with services, whether in technology, physical or human services, this talk will give you a high level understanding of the Service Design process and how you can use simple tools to find a problem worth solving, and solve it well.
Note: If you are an experienced service designer you may find the content fairly high level :)
In our constantly shifting industry, how we tell our digital stories must evolve to outpace (not just keep up with) the rate of change. This webinar explores recklessly effective approaches to disrupt your entire creative process for the better and make “How we’ve always done it” a thing of the past.
A talk that Alex Eberts and I presented at CanUX 2009 in Banff on the lessons we've learned over the last year helping Akoha integrate a strategic design practice with lean startup and customer development frameworks.
With almost ten years of combined Chef experience, join H. "Waldo" Grunenwald from CommerceHub and Joe Nuspl from Workday for a short retrospective of our our Chef experiences at smaller companies.
CommerceHub is a monolithic Java-on-Windows shop moving towards Linux-hosted SOA.
Workday has more than 10,000 nodes across 11 physical data centers world wide plus external cloud providers.
Learn what worked for us, what didn't work, our triumphs, our defeats, and where we had pain and found dragons.
Building on the Shoulders of Giants: the Story of Bitbucket PipelinesAtlassian
When the Atlassian Dev Tools team looked to innovate on continuous integration and delivery, we explored many ways to bring the build and deployment pipeline closer to developers and Bitbucket. This led us to think outside the existing product boundaries of Bamboo and build on top of the Bitbucket Connect platform.
James Bryant, a senior designer on the Software Team, will take you through how his team decided to build on top of a platform instead of building out new products. It involves defining a vision, guiding a team with an experience, and testing with customers early and often to build the new Bitbucket Pipelines feature.
You’ll come away from this session with a framework for adopting an experience-driven strategy, and tips to help give your agile teams a vision to build on top of a platform.
Products covered:
Bitbucket, Bamboo
SEO disasters: the good, the bad and the taboo: Steven van VessumSearchNorwich
There’s huge taboo around sharing SEO disasters. No one wants to look bad, so everyone shares graphs showing organic traffic going up on social media. SEO disasters happen though, more often than you think. If we’re not open about the things that go wrong, how can we improve ourselves and help others improve? Others will make the same mistakes as you did, while you could have helped them prevent it.
Steven wants to break this taboo by documenting and analyzing devastating SEO disasters he comes across. The topic of this talk is both educational and funny. It’ll inspire people to do better, and (hopefully) help break the taboo.
My keynote from the UX South Africa 2014 conference in Cape Town, South Africa
It's a look at the state of play including:
- It's still easy to find poor website UX in South Africa
- Informing digital strategy by making and launching things
- Problems that executives of traditionally non-digital companies face as software slowly eats the word - and some solutions: Proactive research, digital product management, agile...
- Some of the skills and talents that unicorn UX designers need to have
Ann Rich: The Slow Hunch - Cultivating Customer Centric Acceleration through ...Service Design Network
The Adobe Hive accelerates customer centricity through collaboration. We break silos. We build trust. We get customers in the room. We give teams stories needed to move the needle. Learn about the journey to build a capability, team, and scalable methodology with C-Suite visibility.
The Rise of the Digital Workplace Champion -- #ARMA2019 KeynoteChristian Buckley
Keynote given at the ARMA InfoCon event (#ARMA2019) in Nashville, TN (October 2019). In this presentation, I share four ingredients required for lasting organizational change, and make the case for identifying change agents or "champions" within the digital workplace to implement real change.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Community Management Grows Up: Moving Beyond Content CalendarsJeremy Wright
Content calendars suck. You hate them. Your clients hate them. Everyone hates them. Somewhere along the way, we forgot how to Tell Stories. Communities love stories. This session will explore new mindsets for creating, disseminating and measuring story telling that move beyond content calendars and into truly actionable data (no, we won’t say Real-Time Marketing, we promise!). If your mind isn’t blown, we’ll even let you buy us a beer!
Questions Answered
New content planning tools and processes
New approaches to managing communities and getting the most value out of them
New ways to report and measure for yourselves and your clients
Tips on how to ensure clients get the value they deserve and FEEL like they’ve gotten the value they deserve
- Lots of other things with big buzz words but, sadly, no twerking
Scaling Product Thinking with SAFe - The Secret Sauce for Meaningful Product ...Cprime
The Scaled Agile Framework (SAFe) is the agile methodology of choice for many large enterprises. It promises predictable and frequent delivery in complex environments.
Our experience with organizations that adopt SAFe shows that an organization’s willingness to blend product-thinking, technical agility and a culture of learning is the secret sauce for catapulting the organization from “process excellence” into meaningful product impacts.
In this webinar, we’ll share tried and tested ways of introducing product thinking and engineering practices into SAFe organizations, covering organizational, product, and technical ground.
You'll learn:
- How to establish products as value streams and gently reorganize ARTs over time without sacrificing product community or continuity.
- How to use product stories to engage your teams before and during PI planning in a way that invites collaboration on a healthy blend of continuous discovery and delivery.
- How customer, architectural, and operational learning pave the way for scaling to teams of teams from a DevOps perspective, including patterns and anti-patterns.
Co-Creation for UX: Stakeholders are not the problem (they're your secret wea...Domain7
The user experience community has been developing amazing methods for collaborative design, that are about to be mainstreamed and revolutionize our workplaces. Be part of influencing the massive shift that will do away with classic constructs of creative leadership: our collective genius is more powerful than any force. This presentation walks through the simple basics of co-creation for UX.
Sure, we don’t like sitting in meetings. They can be ragged speed bumps in our process; necessary evils used to secure agreement without incurring excessive tire damage. But it doesn't have to be that way.
If you work with services, whether in technology, physical or human services, this talk will give you a high level understanding of the Service Design process and how you can use simple tools to find a problem worth solving, and solve it well.
Note: If you are an experienced service designer you may find the content fairly high level :)
In our constantly shifting industry, how we tell our digital stories must evolve to outpace (not just keep up with) the rate of change. This webinar explores recklessly effective approaches to disrupt your entire creative process for the better and make “How we’ve always done it” a thing of the past.
A talk that Alex Eberts and I presented at CanUX 2009 in Banff on the lessons we've learned over the last year helping Akoha integrate a strategic design practice with lean startup and customer development frameworks.
With almost ten years of combined Chef experience, join H. "Waldo" Grunenwald from CommerceHub and Joe Nuspl from Workday for a short retrospective of our our Chef experiences at smaller companies.
CommerceHub is a monolithic Java-on-Windows shop moving towards Linux-hosted SOA.
Workday has more than 10,000 nodes across 11 physical data centers world wide plus external cloud providers.
Learn what worked for us, what didn't work, our triumphs, our defeats, and where we had pain and found dragons.
Building on the Shoulders of Giants: the Story of Bitbucket PipelinesAtlassian
When the Atlassian Dev Tools team looked to innovate on continuous integration and delivery, we explored many ways to bring the build and deployment pipeline closer to developers and Bitbucket. This led us to think outside the existing product boundaries of Bamboo and build on top of the Bitbucket Connect platform.
James Bryant, a senior designer on the Software Team, will take you through how his team decided to build on top of a platform instead of building out new products. It involves defining a vision, guiding a team with an experience, and testing with customers early and often to build the new Bitbucket Pipelines feature.
You’ll come away from this session with a framework for adopting an experience-driven strategy, and tips to help give your agile teams a vision to build on top of a platform.
Products covered:
Bitbucket, Bamboo
SEO disasters: the good, the bad and the taboo: Steven van VessumSearchNorwich
There’s huge taboo around sharing SEO disasters. No one wants to look bad, so everyone shares graphs showing organic traffic going up on social media. SEO disasters happen though, more often than you think. If we’re not open about the things that go wrong, how can we improve ourselves and help others improve? Others will make the same mistakes as you did, while you could have helped them prevent it.
Steven wants to break this taboo by documenting and analyzing devastating SEO disasters he comes across. The topic of this talk is both educational and funny. It’ll inspire people to do better, and (hopefully) help break the taboo.
My keynote from the UX South Africa 2014 conference in Cape Town, South Africa
It's a look at the state of play including:
- It's still easy to find poor website UX in South Africa
- Informing digital strategy by making and launching things
- Problems that executives of traditionally non-digital companies face as software slowly eats the word - and some solutions: Proactive research, digital product management, agile...
- Some of the skills and talents that unicorn UX designers need to have
Ann Rich: The Slow Hunch - Cultivating Customer Centric Acceleration through ...Service Design Network
The Adobe Hive accelerates customer centricity through collaboration. We break silos. We build trust. We get customers in the room. We give teams stories needed to move the needle. Learn about the journey to build a capability, team, and scalable methodology with C-Suite visibility.
The Rise of the Digital Workplace Champion -- #ARMA2019 KeynoteChristian Buckley
Keynote given at the ARMA InfoCon event (#ARMA2019) in Nashville, TN (October 2019). In this presentation, I share four ingredients required for lasting organizational change, and make the case for identifying change agents or "champions" within the digital workplace to implement real change.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
8. Roasted coffee, at a certain
point, has reached this parity
where we’re getting coffee from
the same importers, so a lot of
us are roasting very similarly.
It really comes down to which
lifestyle brand you want to
purchase or which local brand
you want to represent.
“
Brian Jones, Creative Director AKA Coffee
25. We consume experiences
directly with other people.
And after they’re gone,
they’re part of the stories
that we tell to one another.”
Dr. Thomas Gilovich, Cornell University Psychology Professor
“
94. Bonus points for a unique online
shop organized around specific
flavor notes rather than country,
helping drinkers dial in something
that fits their personal taste.
THRILLIST
“
95. PHOTO
A couple years ago, we were designing a new website for a coffee roaster. The main requirements of the job primarily
had to do with how the site should look and feel on the front end. We still asked to check in with the fulfillment team
and noticed that they were taking all orders for the day and manually calculating how much coffee to roast. It was a
pretty laborious process.
We suggested building in a roast report that would tally up the orders and print out a total that needed to be roasted.
This was a fairly simple solution, but also made the team work much more efficiently. You better believe that,
regardless of how beautiful the website was on the front, it was considered a success in the packaging room. And
that positivity permeates throughout the organization.
125. People think it’s this veneer –
that the designers are handed
this box and told:
“Make it look good!”
That’s not what we think design is.
It’s not just what it looks like
and feels like.
Design is how it works.
STEVE JOBS
“
132. In the beginner’s
mind there are many
possibilities, in the
expert’s minds there
are few.
Shunryu Suzuki
“
Photo courtesy of San Francisco Zen Center