This resume summarizes Henrik H. Tenvig's work experience over the past 9 years in various positions at Codan Forsikring A/S and other companies. It highlights his strong analytical, strategic, and communication skills developed through roles such as executive assistant, claims portfolio manager, business development manager, and legal consultant. The resume provides details on his achievements and lessons learned in optimizing budgets, implementing strategies, and understanding customers across different industries.

1. Curriculum Vitae
- HENRIK H. TENVIG 2017

2. Summary 3
Competencies, Characteristics & Languages 4
Timeline – Work Experience & Education 5
Work Experiences in Detail 6-12
- Executive Assistant to Danish Country Director 7
- Executive Assistant to CEO of RSA Scandinavia 8
- Claims Portfolio Manager 9
- Business Development Manager 10
- Legal Consultant/Claims Handler 11
- Assistant Attorney 12
Content

3. Summary
RESUME WORK EXPERIENCE BYTHEME
The last nine years I have worked at Codan
ForsikringA/S in various positions with very
different tasks.
During this period I have among other skills
gotten an in-depth understanding of how to
develop, implement and communicate a
strategy; how to control and improve large
budgets while optimising the business and
processes; and on how to understand and
communicate with your customers.
My main driver is to develop and improve
(part of) a business through in-depth
analytical understanding, combined by
having the courage to think outside the
traditional “box”.
20%
10%
10%
15%
5%
15%
15%
10%
Analytical Business
Development
Budget Planning &
Control
Communication
Customer Experience
Leadership
Project Management
Strategic Thinking &
Development
Stakeholder
management
3

4. Competencies, Characteristics & Languages
KEY COMPETENCIES
Strong strategic & analytical skills
Stakeholder management
Budget Planning & Control
Development of business ideas and process optimisation
Strong communicator
LANGUAGES
Danish Native
English Bilingual proficiency
Norwegian Full professional proficiency
Swedish Full professional proficiency
German Limited working proficiency
MAIN CHARACTERISTICS
Innovative
Thinking outside the box, flexible attitude towards change,
problems and solutions
Engaged
Always ready for new challenges with a positive and open
attitude
Ambitious
Goal-oriented and persistent in reaching the goal
Independent
Confident and believe in myself, however never forgets to
appreciate good advice
Motivator
Motivates people by taking initiative and lead the way – also
in times of change
4

5. Timeline – Work Experience & Education
Education &
VoluntarilyWork
Work Experience
1995
Executive Assistant to
Danish Country Director
Executive
Assistant to CEO
Claims Portfolio
Manager
Business Develop-
ment Manager
Assistant
Attorney
Part-time
Claims Handler
Legal Consultant/
Claims Handler
Part-time legal
assistant
Part-time debt-
collector assistant
Kindergarten
Teacher
Fast Track Leadership
Programme
Master of Law (cand. Jur.) @
University of Copenhagen
College of
Southern Idaho
Gammel
Hellerup Gymnasium
Board member and Treasurer @ AB Gråstengården
(housing society with 111 flats)
Board member and
Treasurer @ Student House
of Copenhagen University
2014 20162012201020082006200420022000
5

6. Work Experiences in Detail
6

7. Executive Assistant to Danish Country Director
@ Codan Forsikring A/S – Part of RSA Group
MAINWORK THEMES2014 – 2017
Summary Responsible for developing and implementing
various projects; i.e. a customer complaints
strategy.
Achieve-
ments
• Defined and implemented a customer
complaints strategy
• Created a tangible link between the
Scandinavian Strategy, the Danish strategy
& our customer strategy
• Risk and governance optimisation
Lessons
Learned
• The value of a clear process (guideline)
between front- and back office support as
well as across different lines of businesses
• Insight & understanding on how to create
controlled growth while creating profit and
balancing your risk
• Project management
5%
15%
25%
20%
20%
15%
Budget Planning &
Control
Communication
Customer Experience
Project Management
Strategic Thinking &
Development
Stakeholder
management
7

8. Executive Assistant to CEO of RSA Scandinavia
@ Codan Forsikring A/S – Part of RSA Group
MAINWORK THEMES2012 – 2014
Summary Managed the office of the Scandinavian CEO
including executing operational activities on the
CEO’s behalf, prepare presentations (for
internally as well as externally audiences), and
ensure an efficient communication between the
CEO and the leaders in the organisation.
Achieve-
ments
• Managed the CEO’s budget and improved it
by 20 % vs. original budget
• Structured the approach to our performance
goals, and hereby created strong alignment
of performance goals across the organization
• Optimised our weekly update to give an
improved insight to key performance
indicators of our business
Lessons
Learned
• The importance of precise and clear
communication (from a written, oral and
power point perspective)
• Strategy & financials on a P&L level
(Commercial & Personal) as well as on country
level (Denmark, Sweden & Norway)
• Understanding of the insurance market in all 3
countries – including our Competitors
10%
20%
25%10%
5%
20%
10%
Analytical Business
Development
Budget Planning &
Control
Communication
Customer Experience
Project Management
Strategic Thinking &
Development
Stakeholder
management
8

9. Claims Portfolio Manager
@ Codan Forsikring A/S – Part of RSA Group
MAINWORK THEMES2011 – 2012
Summary Was part of a team starting a new department
with focus on claims indemnity spend. My focus
was ourWorkers Compensation, Property,
Hospital Care, Liability, Professional Indemnity
and the Danish House & Content portfolios.Was
responsible for developing and delivering key
claims metric analysis – including driving and
developing indemnity saving initiatives.
Achieve-
ments
• Increased awareness on claims indemnity
spend in the claims organization
• Key part in developing a structured way of
following and reporting on savings and key
claims trends
• Documented yearly indemnity savings:
o Workers Compensation c. DKK 25m
o Property c. DKK 3m
o Hospital Care c. DKK 3m
o H&C DKK 10m
Lessons
Learned
• Stakeholder management
• Claims trends & metrics
• Balancing individual work and drive with
teamwork
30%
15%
15%
15%
10%
15%
Analytical Business
Development
Communication
Leadership
Project Management
Strategic Thinking &
Development
Stakeholder
management
9

10. Business Development Manager
@ Codan Forsikring A/S – Part of RSA Group
MAINWORK THEMES2010 – 2011
Summary Assisted the Claims Director of Codan.This
included coming up with – and analysing – new
ideas and initiatives for making the claims
organisation more efficient. Furthermore, I
managed various small and medium sized ad
hoc projects for the Danish Claims
organisation in general.
Achieve-
ments
• Co-management of a 250+ FTE budget to
reach efficiency target of 10 %
• Optimised alignment within the claims
organisation
• Getting the organisation ready for a new
claims organization
Lessons
Learned
• Project management
• Understanding of the similarities, differences
and process approach to various claims types
• Customer understanding
10%
20%
10%
15%
20%
10%
15%
Analytical Business
Development
Budget Planning &
Control
Communication
Customer Experience
Project Management
Strategic Thinking &
Development
Stakeholder
management
10

11. Legal Consultant/Claims Handler
@ Codan Forsikring A/S – Part of RSA Group
MAINWORK THEMES2008 – 2010
Summary Worked with corporate liability and legal
expense cases in a claims department.
Achieve-
ments
• Played a big role – through hard & smart work
as well as through a positive attitude – in
increasing the productivity rate of the
department
Lessons
Learned
• In-depth experience of corporate liability and
legal expense cases
• Team work
10%
75%
5%
10%
Communication
Customer Experience
Project Management
Stakeholder
management
11

12. Assistant Attorney
@ Bang & Partnere Law Firm
MAINWORK THEMES2007 – 2008
Summary Mainly focus on debt-collection, liability and
contract law.
Started and a ran debt-collection department of
4 people.
Achieve-
ments
• Creation of efficient debt-collection
department.
• Leanified approach to new cases.
Lessons
Learned
• Leadership.
• In-depth experience of debt-collection- ,
employment- and contract law.
5%
50%
35%
5% Communication
Customer Experience
Leadership
Project Management
12