SlideShare a Scribd company logo
Onboarding
A whirlwind tour
(Dr.) James Stanier SVP Engineering
@Brandwatch
Coming up
● What is onboarding and why should I care?
● 2020: before and after
● Onboarding themes
○ Technical
○ Managerial
○ Cultural
● Wrap up and take aways
What is it?
...the action or process of integrating a
new employee into an organization or
familiarizing a new customer or client
with one's products or services.
*googles*
So, why should I care?
Net-positive contribution
Net-negative contribution
You are
accountable
for how long
this takes.
o(t,m,c)
Your onboarding speed is a function of your organizational efficiency in your
technical, managerial and cultural areas.
o(t,m,c)
Making your onboarding great makes your department great.
We’ll consider a north star for each area.
☆
But first, something helpful!
2020
We know all about it.
Treat everyone as
remote.
Even if they aren’t remote.
o(t,m,c)
Technical onboarding.
How do I push to
production* on my first
day?
☆
* Or QA a ticket, or answer a customer
support request, or complete an IT ticket, or...
Documentation Dev servers
DeploymentDiscovery
How do I push to
production on my first
day?
☆
This may be an extremely long journey. But you get there step by step.
Net-positive contribution
Net-negative contribution
o(t,m,c)
Managerial onboarding.
What am I going to
achieve in the next 90
days?
☆
Career tracks
📅Weekly 1:1s
📑Contracting
30-60-90
Clear plan
What am I going to
achieve in the next 90
days?
☆
Active management and planning creates stability and safety.
o(t,m,c)
Cultural onboarding.
How do I become an
integral part of the
wider company?
☆
🏆Values and mission
Company
Department
Division
Team
👥Buddy system
☕(Virtual) coffees
🎮🎸🏀Interests and hobbies Slacking off
How do I become an
integral part of the
wider company?
☆
Feeling amongst friends and colleagues with a purpose.
o(t,m,c)
Your onboarding speed is a function of your organizational efficiency in your
technical, managerial and cultural areas.
Your north stars
● How do I push to production on my first day?
● What am I going to achieve in the next 90 days?
● How do I become an integral part of the wider company?
☆
Headfake: everything you do here will benefit all of your existing staff.
We go
through this
again and
again.
d(t,m,c)
How can I make small improvements to
how we work every single day?
Thank you!
@jstanier
theengineeringmanager.com/book
PP code: turkeysale2020

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