Aligning your business, clinical and IT strategies is critical to maximising efficiencies and improving patient care. You need to be clear about how any new IT initiatives will contribute to your objectives. CSC’s Provision of Care Optimisation (PoCOTM) approach will help you evaluate the investment case against your priorities, identify the benefits that can be realised by transforming your processes and measure the improvement.

1. PROVISION OF CARE
OPTIMISATION
realising business and clinical
strategies with measurable results
THROUGH
APPROPRIATE
IT INVESTMENTS
Healthcare Group
3170 Fairview Park Drive
Falls Church, Virginia 22042
United States
+1.800.345.7672
healthcaresector@csc.com
Worldwide CSC Headquarters
The Americas
3170 Fairview Park Drive
Falls Church, Virginia 22042
United States
+1.703.876.1000
Europe, Middle East, Africa
Royal Pavilion
Wellesley Road
Aldershot, Hampshire GU11 1PZ
United Kingdom
+44(0)1252.534000
Australia
26 Talavera Road
Macquarie Park, NSW 2113
Australia
+61(0)2.9034.3000
Asia
20 Anson Road #11-01
Twenty Anson
Singapore 079912
Republic of Singapore
+65.6221.9095
About CSC
The mission of CSC is to be a global leader in providing
technology-enabled business solutions and services.
With the broadest range of capabilities, CSC offers clients the
solutions they need to manage complexity, focus on
core businesses, collaborate with partners and clients
and improve operations.
CSC makes a special point of understanding its clients and
provides experts with real-world experience to work with
them. CSC is vendor independent, delivering solutions that
best meet each client’s unique requirements.
For more than 50 years, clients in industries and governments
worldwide have trusted CSC with their business process and
information systems outsourcing, systems integration and
consulting needs.
The company trades on the New York Stock Exchange under
the symbol “CSC”.
www.csc.com
©2013 Computer Sciences Corporation. All rights reserved.

2. realising business and clinical strategies with measurable results
THROUGH APPROPRIATE IT INVESTMENTS
organisations understand how their
IT investments can help them realise
their business and clinical strategies.
PoCO™ draws on our unique
combination of global healthcare
expertise, proven clinical and patient
management capabilities, and
extensive business transformation
and change management experience.
Our consultants will work with you
to understand your strategic priorities
and future needs and direction.
We’ll help you identify — and rapidly
deploy — patient care pathways that
will deliver high-quality clinical
outcomes in a cost-efficient way,
underpinned by CSC’s full portfolio
of healthcare solutions.
BUILDING A BLUEPRINT
FOR THE FUTURE
Our PoCO™ consultancy starts by
looking at what your organisation
wants to achieve and how we can
help you adopt best practices to
reach your goals. We engage with
users in all spheres — clinical,
administrative and IT — to build
consensus and foster collaboration,
and ensure that the technology to be
deployed will support the entire
organisation’s operating model.
We structure our approach around
patient care pathways to identify the
issues, challenges and opportunities
in terms that are meaningful for
everyone involved. We track the
benefits from an early stage to make
sure we address the areas that really
matter to your organisation —
maximising buy-in and minimising
deployment risk.
We’ve developed an extensive library
of end-to-end patient care pathways
that we continue to expand with
expert clinical input from senior
doctors. We combine this knowledge
with analysis tools and capabilities to
build a summary benchmark report
and a tailored patient care pathway
blueprint for your organisation.
Mapping healthcare solutions
to your goals and future ways of
working in this way will help you
align your IT strategy with your
clinical and business strategies more
effectively, and ensure it’s supported
by a persuasive and credible
investment business case that has
board-level approval.
WHY CSC?
CSC has been working with healthcare
providers, pharmaceutical companies,
medical device manufacturers and
organisations in related industries
around the world for over 30 years.
We’ve become a global leader in
transforming the healthcare sector
through the effective use of
information to improve healthcare
outcomes, decision-making and
operational efficiency. In the UK, for
example, we’ve worked with the
National Health Service (NHS) for
many years, delivering both tactical
and strategic programmes including
the NHS National Programme for IT.
Our Global Institute for Emerging
Healthcare Practices tracks worldwide
trends, conducts multi-country
studies and evaluates emerging
operational practices and technologies
that have the potential to improve
performance in healthcare. By
merging trends and experience across
geographies, we help healthcare
providers learn about and capitalise
on best practices, regardless of where
they’re developed.
Aligning your business, clinical and IT strategies is critical to maximising efficiencies and improving patient
care. You need to be clear about how any new IT initiatives will contribute to your objectives. CSC’s Provision
of Care Optimisation (PoCOTM
) approach will help you evaluate the investment case against your priorities,
identify the benefits that can be realised by transforming your processes and measure the improvement.
It’s never been more important for
healthcare organisations to innovate
to meet the challenges and
opportunities they face. IT solutions
are already supporting delivery of
more connected healthcare by
speeding up clinical communication,
reducing errors, helping doctors
diagnose and treat patients, and
giving people more control of their
own healthcare.
Understanding the implications of
deploying any IT solution and how it
aligns with your clinical and business
strategies constitutes a vital first step
— along with building a robust
business case for investment and
adoption. But every organisation
will have different priorities and be
at a different level of technological
maturity, so there’s no single
approach that will fit every situation.
WHAT CHALLENGES DO
YOU FACE?
Have you already defined your clinical
strategy, but are uncertain about the
development direction your IT estate
needs to take in order to deliver it?
Can you simply upgrade and add to
your estate; or do you need to
transform it completely — for example,
by implementing a new EPR solution?
Perhaps you’ve already developed
your business and IT strategies but
would like to have them validated by
CSC experts — who can also assess
how our healthcare solutions can help
you realise them. Are you finding it
difficult to develop a flexible IT
strategy aligned to your business and
clinical strategies due to the rapid
pace of change?
Or if your organisation has recently
merged with another, you might be
keen to explore how implementing
a unified set of IT solutions could act
as a catalyst to accelerate integration
of the two organisations.
MAPPING YOUR STRATEGIC
DIRECTION
Whatever stage you’re at, CSC can
help. We’ve developed a strategic
consulting engagement — Provision
of Care Optimisation (PoCO™) —
that’s designed to help healthcare
Provision of Care Optimisation (PoCO™) approach
Phase 1
Discovery and strategic alignment
Phase 2
Blueprint and dashboard
Phase 3
Performance improvement
DISCOVERY
BLUEPRINT
PRE
GO-LIVE
STRATEGIC
ALIGNMENT
DASHBOARD
Deployment
POST
GO-LIVE
Business strategy: PoCO™ is a structured approach to validate, prioritise and
implement your business, clinical and IT strategies
Justifying investment: PoCO™ helps you build a robust and credible business
case for IT investments
Business buy-in: The PoCO™ approach is based on collaboration between
Clinicians, IT and Business Managers
Maximising benefits: PoCO™ develops future state Patient Pathway
Blueprints, exploring new ways of working enabled by new IT
Measuring performance: PoCO™ benchmarks current process performance
and uses a dashboard to monitor key performance indicators