This document outlines the process for sub-contracting returned goods that cannot be repaired in-house. The process involves creating a repair order, receiving the returned goods, creating a service order with a sub-contracting operation, generating a purchase requisition, creating a purchase order, sending the goods to an external vendor, receiving the repaired goods back, and completing the repair order. Key steps include setting indicators to enable sub-contracting, adding a sub-contracting operation to the service order, and using transaction codes to send and receive goods from the external vendor.

1. Getting Started Newsletters Store
Products Services & Support About SCN Downloads
Industries Training & Education Partnership Developer Center
Lines of Business University Alliances Events & Webinars Innovation
1 pointsHi, Ramani Log Out Search the Community
Activity Communications Actions
Browse Create
 
0 Tweet 1
created by Siraj S on Oct 13, 2014 4:03 PM, last modified by Siraj S on Oct 13, 2014 5:43 PM
This is a process where in the returned goods from the end customer cannot be repaired in the
Repair unit and it needs to be sent to an external vendor for repair. This process enables the
repair unit to send the returned goods to an external vendor for repair using the purchasing
integration process in service orders.
Pre-Requisites:
The business functions LOG_MM_SERNO and LOG_EAM_ROTSUB should be activated to enable
the Sub-Contracting process for In-House Repair scenario.
SAP Help Document:
http://help.sap.com/saphelp_dimp50/helpdata/en/f6/5a223a695ad62de10000000a114084/content.htm?
frameset=/en/bd/c83abff7c841f184e877eef03fd2d2/frameset.htm&current_toc=/en/52/3a833c8b079c2ee10000000a114084/plain.htm&node_id=43
Process Steps:
1. Create a Repair Order (In this case, custom copy of RAS repair order type is used). The Repair
Procedure is linked with this Repair Order, so that the sub-items are created as per the repair
procedure.
2. Create the return delivery to bring the goods in the repair order stock.
Sub-Contracting for In-House Repair
Process
ShareShare
Version 1
Page 1 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

2. 3. Create Serial Number during the return delivery. Serial Number profile is assigned to the
material master to enable this functionality.
4. Do the goods receipt for the return delivery document.
5. Note that there are no Accounting Documents created. The returned goods are customer
owned and are non-valuated. This setting is done in the Requirement Class configuration.
Page 2 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

3. 6. Create a Service Order as part of the Repair Procedure. Service Order is created in the
background using the Repairs action in the repair procedure.
7. The service order contains the list of operations which are populated based on the task list
assignment to the service product in t-code OISD.
Page 3 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

4. 8. For sending the returned goods to the external vendor for repair, you need to manually add
an external operation (with control key SM02).
9. Maintain the details for this sub-contracting operation in the external tab. Enable the flag
"Subcontracting".
Page 4 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

5. You can see the “Subcontracting” flag available now in the external view. This will be active
only after activating the business function LOG_EAM_ROTSUB .
10. Now enter the Component (The returned material) in the Components view. In the Special
Stock field, select the value "1- Individual Customer Stock". This component is added to the
operation where in the subcontracting flag is set.
11. Go to the General Data of the Component. Select the component and click on Gen. Data
button.
Here maintain the Material Provision Indicator as “S-Rework Material”.
This customizing is maintained in the below SPRO path
SPRO > Production > Basic Data > Bill of Material > Item Data > Define Material Provision
Indicator
Page 5 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

6. Set the Material Provision Indicator to "S-Rework Material" at the Component Gen.Data
view in the service order.
12. Save/Release the service order. Depending on your release strategy, the Purchase Requisition
document will be created.
You can see the PR created in the Act. Data view.
13. Go to ME21N, and open the PR document.
Here you can see that the item category of the PR is set to L. The item category L specifies that
the PR is of Sub-Contracting type. Also you can see a special tab created at item details level
Page 6 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

7.  
with name “Subcontracting”. This functionality is available only if the business function
LOG_EAM_ROTSUB is activated.
PR item category list.
Subcontracting tab view, where in the PR type is displayed and also the originating document
813 (the repair order) is referenced.
14. Go to ME23N and create a PO for the PR document.
Page 7 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

8.  
The PO is created with the item category L.
15. Go to t-code ADSUBCON. In this transaction, you can do the outbound delivery to send the
goods to the external vendor and also the goods receipt after the repair is completed by the
external vendor.
16. Once the delivery and the goods issue is completed. You can check the stock overview of the
material.
You can see that the material which is sent to the external vendor is represented in a
separate stock “Stock Provided to Vendor”.
Page 8 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

9.  
17. Once the repair is done, then you can do the Goods Receipt for the material which was sent
to the external vendor. This can be done in t-code ADSUBCON.
Recursive material usage (same material is sent to the vendor, and the same is returned from the
vendor) is possible in this case, because of the item category L.
Also the same serial number can be used while goods receipt as well. System will allow this
due to the fact that the business function LOG_MM_SERNO is activated.
Once the goods receipt is done, then the material is moved to the sales order stock in the
stock overview.
Now the invoice verification step is executed. Once it is done, then the actual costs are
updated in the service order.
18. The service order is confirmed and then TECO’d. This will create an outbound delivery line
item in the Repair Order.
Page 9 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

10. Average User Rating
(3 ratings)
My Rating:
0 Tweet 1
19. The returned goods is sent back to end customer using an outbound delivery document.
20. The Repair Order is invoiced for the repair of the returned goods.
605 Views Tags: eam;, repair, repairs;, subcontracting_services
ShareShare
Page 10 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795

11. Follow SCN
Site Index Contact Us SAP Help Portal
Privacy Terms of Use Legal Disclosure Copyright
6 Comments
Like (2)
Gary Bracegirdle Nov 6, 2014 10:16 AM
Excellent document - easy to understand the process flow
Gary B
Like (2)
Santosh Godse Nov 6, 2014 5:48 PM
Not only Subcontracting process explained clearly step by step but also necessary customizing
mention in this document- Nice Document.
Santosh
Like (0)
pramod balanagendra Nov 21, 2014 9:57 AM
Nice document.
Do the process for the maintenance orders remains the same.
Like (0)
Siraj S Nov 21, 2014 11:35 AM (in response to pramod balanagendra)
Hi Pramod,
This is specific to CS orders. We can set the sub-contracting flag in CS orders only if the
business functions are activated.
But I guess PM orders already have this feature enabled. You can create a sub-contracting
PR/PO using a normal PM Order.
Regards,
Siraj
Like (0)
sunil gupta Nov 24, 2014 7:35 AM (in response to Siraj S)
Sub-contracting for maintenance orders also requires business functions activation.
Then only sub-contracting flag will be available.
Regrads,
Sunil
Like (0)
pramod balanagendra Nov 24, 2014 8:23 AM (in response to sunil gupta)
Thanks very much for your input sunil.
Page 11 of 11Sub-Contracting for In-House Repair Process | SCN
4/10/2015http://scn.sap.com/docs/DOC-58795