Crystal Pennington has over 10 years of experience in operations management and logistics. She is currently an Operations Supervisor at PetSmart, where she plans daily picking units, maintains inventory budgets, manages reslots to improve productivity, provides feedback to vendors, supervises 30+ associates, and uses Manhattan Associate warehouse management and slotting optimization systems. Previously, she was a Freight Lead at Global Experience Specialists, where she built custom exhibits, organized product for trade shows, and managed staffing for multimillion dollar events. She also has experience as an Installer, Heat Welder, Sales and Production Manager at JT Roofing & Maintenance, where she provided roofing solutions to commercial and residential clients.

1. CRYSTAL PENNINGTON
510 Daventry Ln. Columbus, OH. 43230•614-500-0321•crpennington@petsmart.com
PROFESSIONAL EXPERIENCE
2012-PRESENT PETSMART Columbus, OH
Operations Supervisor
 Plan daily units picked to meet and exceed Units/Cartons per Hour budgeted
 Maintain Inventory Control budgets through cycle counts and damage control
 Manage, organize and complete reslots to improve pick path flow and increase productivity
 Provide feedback to Vendor Management pertaining to load quality, damage, seal and infestation
issues on inbound loads
 Supervise, lead, coach,review and engage with 30+ associates
 Daily use of multiple Manhattan Associate systems: 2009 Warehouse Management and 2011
Slotting Optimization
 Manage and perform internal audits
 Audit vendor provided information contained in item master for new items received into the
distribution center to ensure accuracy
 Experience in multiple areas ofthe distribution center: Orderfill, Receiving, RSR, Receiving Clerk,
DC Services, Trainer, Profiler, Inbound Supervisor, Operations Supervisor and Outbound
Supervisor
2008-2012 GLOBAL EXPERIENCE SPECIALISTS Orlando, FL
Freight Lead
 Built custom designed exhibits
 Lead freight team that organized productfor trade shows
 Managed lostfreight for show site
 Organized staffing and production for multiple multimillion dollar trade shows
 Completed Lean Six Sigma courses
1999-2008 JT ROOFING & MAINTENANCE Orlando, FL
Installer, Heat Welder, Sales and Production Manager
 Provided commercial and residential clients with unique roofing solutions by selling and installing
engery efficientroofing
 Managed clientrelationships
 Measured and contracted preparation estimates and materials purchasing
 Hired, trained, scheduled and supervised employees
 Maintained building codes,environmental and regulatory compliance
 Engaged in business developmentand growth strategies for the company
EDUCATION: Florida Institute of Recording, Sound & Technology, Orlando, FL
Audio Engineering & Music Production