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MOBILE MARKETING
Staying Ahead of the Curve In Today's "On-The-Go" Environment

      SHELLEY IOCONA, PRODUCT MARKETING DIRECTOR, CROWNPEAK




             Ensuring your web content success                  1
CROWNPEAK
             Ensuring Your Web Content Success

• Category leader in Cloud WCM: Founded 2001
• Over 3,500 major web sites. Over 10,000 end-users
• Focused on public web sites for marketing and eBusiness
• Offices in Los Angeles and London
• Software run and supported globally



 Rated
 Positive




            Ensuring your web content success               2
THE RISE OF MOBILE DEVICES
            New Technology Choices




  Ensuring your web content success   3
MOBILE USER PROJECTIONS
                                            Mobile vs. Desktop

                         Global Mobile vs. Desktop Users, 2007-2015E

                      2000
                      1800                                             Mobile Internet Use
                                                                       Eclipses Desktop
                      1600                                             Internet Use
Internet Users (MM)




                                                                       - Gartner
                      1400
                      1200
                      1000
                                                                 Mobile Internet
                       800                                       Users
                       600                                       Desktop Internet
                       400                                       Users
                       200
                         0
                                 2007 2009 2011 2013 2015



                             Ensuring your web content success                               4
A NEW CONTENT CHANNEL
         Interaction & Engagement




                                     “Where can I purchase…?”



                                     “I would like to subscribe to...”



                                     “Is there an app that helps me
                                     find…?”




 Ensuring your web content success                                       5
MOBILE DEPLOYMENT OPTIONS
FULL SITE                            MICROSITE                         MOBILE APPLICATION
            Home                                     Landing
                                                      Page

     Services   Products

                                             Sub-Page       Sub-Page
                Product 1




                        Ensuring your web content success                                   6
MOBILE STRATEGY CHALLENGES
                      A New Publishing Model

Technical Challenges                            Marketing Challenges
• Operating Systems                             • Brand Consistency
• Browser Compatibility                         • User Experience
• Markup Languages                              • Content Syndication
• Connection Types                              • Repurposing Web Content




                                                HTML5
                                                CSS3
                                                JS++

            Ensuring your web content success                               7
CLOUD ARCHITECTURE REDUCES COMPLEXITY FOR

AGILITY + INNOVATION
  SCALABILITY + INTEROPERABILITY


    Ensuring your web content success          8
CROWNPEAK
                            Mobile Content Management




           Templates                   Social
                                                                       Content
                                     Connectors
Create     WYSIWYG     Manage                               Publish       c
            Editor                    Workflow                        Syndication
                                       Logic




            A/B &                    Mobile
Target &                                                               Actionable
             Multi-    Analyze       Usage                 Optimize
  Test                                                                  Analytics
            Variate                & Adoption




                       Ensuring your web content success                            9
CROWNPEAK
      CROSS PLATFORM DEPLOYMENT & DELIVERY
PLATFORM AGNOSTIC | TARGETING LOGIC | CROSS BROWSER COMPATIBLE




            Ensuring your web content success                    10
CROWNPEAK
     INTEGRATED TESTING & TARGETING
USER BEHAVIOR | GEO-TARGETING | REAL-TIME ANALYTICS




     Ensuring your web content success                11
OUR RADICALLY DIFFERENT CLOUD WCM
           SCALABILITY + INTEROPERABILITY +
     THE BEST CUSTOMER SERVICE IN THE INDUSTRY =
               HAPPY CUSTOMERS

    OVER 3,500 MAJOR WEBSITES MANAGED GLOBALLY




        Ensuring your web content success          12
OUR ARCHITECTURE MAKES US UNIQUE
        Cloud Web Content Management




      Ensuring your web content success   13
THANK YOU
For more information, visit www.crownpeak.com.

To contact us, email info@crownpeak.comor call +1.800.887.1944.




             Ensuring your web content success                    14

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CrownPeak Mobile Marketing Videocast

  • 1. MOBILE MARKETING Staying Ahead of the Curve In Today's "On-The-Go" Environment SHELLEY IOCONA, PRODUCT MARKETING DIRECTOR, CROWNPEAK Ensuring your web content success 1
  • 2. CROWNPEAK Ensuring Your Web Content Success • Category leader in Cloud WCM: Founded 2001 • Over 3,500 major web sites. Over 10,000 end-users • Focused on public web sites for marketing and eBusiness • Offices in Los Angeles and London • Software run and supported globally Rated Positive Ensuring your web content success 2
  • 3. THE RISE OF MOBILE DEVICES New Technology Choices Ensuring your web content success 3
  • 4. MOBILE USER PROJECTIONS Mobile vs. Desktop Global Mobile vs. Desktop Users, 2007-2015E 2000 1800 Mobile Internet Use Eclipses Desktop 1600 Internet Use Internet Users (MM) - Gartner 1400 1200 1000 Mobile Internet 800 Users 600 Desktop Internet 400 Users 200 0 2007 2009 2011 2013 2015 Ensuring your web content success 4
  • 5. A NEW CONTENT CHANNEL Interaction & Engagement “Where can I purchase…?” “I would like to subscribe to...” “Is there an app that helps me find…?” Ensuring your web content success 5
  • 6. MOBILE DEPLOYMENT OPTIONS FULL SITE MICROSITE MOBILE APPLICATION Home Landing Page Services Products Sub-Page Sub-Page Product 1 Ensuring your web content success 6
  • 7. MOBILE STRATEGY CHALLENGES A New Publishing Model Technical Challenges Marketing Challenges • Operating Systems • Brand Consistency • Browser Compatibility • User Experience • Markup Languages • Content Syndication • Connection Types • Repurposing Web Content HTML5 CSS3 JS++ Ensuring your web content success 7
  • 8. CLOUD ARCHITECTURE REDUCES COMPLEXITY FOR AGILITY + INNOVATION SCALABILITY + INTEROPERABILITY Ensuring your web content success 8
  • 9. CROWNPEAK Mobile Content Management Templates Social Content Connectors Create WYSIWYG Manage Publish c Editor Workflow Syndication Logic A/B & Mobile Target & Actionable Multi- Analyze Usage Optimize Test Analytics Variate & Adoption Ensuring your web content success 9
  • 10. CROWNPEAK CROSS PLATFORM DEPLOYMENT & DELIVERY PLATFORM AGNOSTIC | TARGETING LOGIC | CROSS BROWSER COMPATIBLE Ensuring your web content success 10
  • 11. CROWNPEAK INTEGRATED TESTING & TARGETING USER BEHAVIOR | GEO-TARGETING | REAL-TIME ANALYTICS Ensuring your web content success 11
  • 12. OUR RADICALLY DIFFERENT CLOUD WCM SCALABILITY + INTEROPERABILITY + THE BEST CUSTOMER SERVICE IN THE INDUSTRY = HAPPY CUSTOMERS OVER 3,500 MAJOR WEBSITES MANAGED GLOBALLY Ensuring your web content success 12
  • 13. OUR ARCHITECTURE MAKES US UNIQUE Cloud Web Content Management Ensuring your web content success 13
  • 14. THANK YOU For more information, visit www.crownpeak.com. To contact us, email info@crownpeak.comor call +1.800.887.1944. Ensuring your web content success 14

Editor's Notes

  1. Hello. I’m Shelley Iocona, Product Marketing Director at CrownPeak. Today I am going to discuss how leveraging mobile as a content channel helps organizations achieve more with their marketing campaign dollars.
  2. CrownPeak was the first company to offer a cloud web content management solution, starting in 2002. We are the leading web content management company with over 3,500 web sites in production and over 10,000 end users.
  3. During the Internet’s early years, organizations only had the desktop (CLICK) to design and build a website for (CLICK). Today, we have to account for all kinds of devices (CLICK) with different bandwidth capabilities and screen sizes.With the recent rise ofmobile technology (CLICK), a new content channel has emerged.
  4. Today, there are over 4.2 Billion mobile devices worldwide. And mobile web growth is happening 4 times as fast as the Internet. In fact, one out of every seven minutes of media consumption takes place on a mobile device (CLICK). Gartner predicts that by 2012, mobile Internet usage will eclipse (CLICK) desktop Internet usage.With the rapid and growing shift from desktop to mobile devices, organizations are now asking themselves an important question when it comes to their corporate web presence, “Should we invest in mobile marketing?”
  5. Mobile as a content channel (CLICK) provides rich opportunities for interaction with customers (CLICK). And it requires that organizations pay even more attention to content delivery as they did in the past. Consumers have wants (CLICK). They expect to find what they need whenever they are connected to the Internet, regardless of what type of device they are using.By providing the information customers are looking for,you can increase the size and scale of your company’s presence and create additional monetization opportunities. Let’s take a look at some common mobile deployment options.
  6. A FULL SITE(CLICK), allows the entire version of an organization’s website to be deployed by individual website page, simultaneously, and properly rendered for output on a mobile device (CLICK). In this example, we see a pizza chain’s corporate website within an iPhone browser.A MICROSITE (CLICK), allows for individual pages (often landing pages) meant to function as a supplement to a primary website, offering customization and enhanced user interface design, all while retaining corporate brand consistency (CLICK).Finally, a MOBILE APPLICATION (CLICK), delivers content directly to mobile applications via XML files that can be consumed by the application at run-time. In this case (CLICK), a user installs an app via an App Store, loads the application, and is immediately able to consume content and interact with your brand.
  7. Often, defining a mobile strategy to support these options can be complex. The way consumers browse the Internet is literally changing before our eyes. No longer is content delivered directly from publisher to consumer, as in the days of print publishing, without an intermediary process or system. Technology fragmentation presents a number of technical challenges (CLICK) – different operating systems (CLICK) that may cause accessibility issues, a suite of browsers (CLICK) that render content differently, markup languages (CLICK) that affect site layout and styling, and bandwidth that (CLICK) depends on mobile network speed.As a result, marketing is presented with their own set of challenges (CLICK-through) that may prevent defining and implementing a mobile strategy altogether. Fortunately, the right web content management solution can address these issues.
  8. CrownPeak’s solution to mobile content management removes technology and marketing challenges. Our cloud architecture eliminates complexity, thus enabling organizations like yours to deploy full sites, micro-sites, and mobile applications across all mobile platforms.
  9. CrownPeak WCM allows fast creation of pages using templates (CLICK) and content development through an advanced WYSIWYG editor. Modify content and apply social connectors (CLICK) for consistency of your message across social networks. Publish content (CLICK) and apply workflow logic to handle release management and determine the schedule from which new devices are supported.Content editors (CLICK) can create, manage and publish with speed and ease. They can control mobile device filtering logic through easy to use interfaces, defining what version of content end-users are redirected to whether they come from a phone, standard PC or tablet. And integrated testing and targeting tools (CLICK) empower marketers with the rich analytics data they need to optimize marketing campaigns across web and mobile channels (CLICK).
  10. CrownPeak’s mobile content management solution is platform agnostic.Custom template files can be created to target specific platforms, operating system versions, andeven device types.iOS (CLICK), Android (CLICK), Windows Mobile (CLICK), BlackBerry (CLICK) & HTML5 (CLICK) display content with 100% cross-platform and browser compatibility.
  11. CrownPeak’s robust optimization tools that provide insight into your website users’ behavior. Marketing teams can use our web content optimizer (CLICK) to bind specific content to mobile devices (CLICK) and view actionable analytics to understand views, conversions, and usage of mobile content in real-time.Utilize geo-targeting (CLICK) capabilities that leverage the mobile device location (CLICK) of the demographic you wish to market to. At CrownPeak, we give you all the tools necessary to drive current and future integrated testing and targeting campaigns for maximum return on investment.
  12. Here are just a few of our happy customers using CrownPeak WCM.Our customers choose CrownPeak because our cloud WCM enables them to deploy content across any website and content channel.
  13. CrownPeak’s cloud architecture enables your web presence to be truly mobile. Your content can be optimized and redeployed anytime and to any mobile device. Speed of implementation is no longer a concern and affordability is built into our subscription-based model. Compare that to on-premise and hosted solutions on the market today.Our mobile content offering can empower you to achieve the goals of your mobile strategy and help your organization avoid the pain and cost of separately managed websites and applications.
  14. Thank You. For more information, please visit our website at www.crownpeak.com.