SlideShare a Scribd company logo
Crowdsourcing: When,
How and Who?




                       Image
Bringing in consumers to the
“backstage”
● builds a deeper level of
  involvement with the brand
● expands the customer’s
  experience
● makes the customer’s
  experience more personal and
  emotional.
                            Image
IT'S A
TRAP!



         Image
Avoid it by...



                         asking
       the right Qs...
When?


   Image
Crowdsourcing is part of a
company’s culture and not some
last minute “life vest”
DO!                      DON'T!
How?   Image
How to keep out "party
crashers"?



 With a well-defined
crowdsourcing method with a
specific purpose, time-frame, and a
clear set of rule s.
Do it like...
● Vitamin Water with a Facebook
  App
● Nike with Nike iD online store,
  community and mobile app
● Puma with Creative Factory app
  and in-store use of iPads
Who?

       image
Specific Groups
● Coach tapped into the blogging
  community : selected influential fashion
  bloggers to design limited edition bags
● P&G's Connect + Develop initiative open
  to inventors, entrepreneurs, small
  businesses and even competitors.

                                        Image
Existing Online Creative
        Communities
Like...

● Polyvore
● Genius Rocket

                        Image
61% of US online adults are
“willing co-creators,” and over
half of them are interested in the
co-creation process regardless of
what product, service, or brand it
involves.


       MAKE THE MOST OF IT!
Based
on Crowdsourcing:
When, How and Who?
- TNW Social Media
http://t.co/gGHT0Bz
by @amalucky
              THE END ;)

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Crowdsourcing: When, How and Who?

  • 2. Bringing in consumers to the “backstage” ● builds a deeper level of involvement with the brand ● expands the customer’s experience ● makes the customer’s experience more personal and emotional. Image
  • 3. IT'S A TRAP! Image
  • 4. Avoid it by... asking the right Qs...
  • 5. When? Image
  • 6. Crowdsourcing is part of a company’s culture and not some last minute “life vest” DO! DON'T!
  • 7. How? Image
  • 8. How to keep out "party crashers"? With a well-defined crowdsourcing method with a specific purpose, time-frame, and a clear set of rule s.
  • 9. Do it like... ● Vitamin Water with a Facebook App ● Nike with Nike iD online store, community and mobile app ● Puma with Creative Factory app and in-store use of iPads
  • 10. Who? image
  • 11. Specific Groups ● Coach tapped into the blogging community : selected influential fashion bloggers to design limited edition bags ● P&G's Connect + Develop initiative open to inventors, entrepreneurs, small businesses and even competitors. Image
  • 12. Existing Online Creative Communities Like... ● Polyvore ● Genius Rocket Image
  • 13. 61% of US online adults are “willing co-creators,” and over half of them are interested in the co-creation process regardless of what product, service, or brand it involves. MAKE THE MOST OF IT!
  • 14. Based on Crowdsourcing: When, How and Who? - TNW Social Media http://t.co/gGHT0Bz by @amalucky THE END ;)