This document discusses critical thinking, defining it as the process of evaluating arguments and making judgments to guide beliefs and actions. It describes critical thinking as involving judging credibility, evaluating arguments, and distinguishing facts from opinions.
The document then provides tips for critical thinking, including asking questions like who, what, when, where, how, why, what if, so what, and what next. It discusses benefits like improved logical thinking, reasoning, interpretation, and decision making. Examples are given of how critical thinking can strengthen leadership, increase openness to change, and enhance analytical skills.
Finally, the document outlines tools and approaches for practicing critical thinking, like analytical thinking, questioning assumptions, and evaluating evidence. It provides a checklist
Consultancy skills
Marketing Consultancy
PR Operations
Sales training
Advertising / Corporate Films
Market research
Competitive analysis
Brand launches
Brand relaunches
Extensions of product life cycle
Design of logos, pamphlet, booklet, brochure, and websites.
All kind of promotional activities.
IPO Marketing
Advertising and corporate films
Top Pillars | Critical Thinking by Essam NazzalTop Pillars
1. Critical thinking involves carefully analyzing information from multiple sources to make well-reasoned judgments and decisions. It requires reflecting on one's own biases and considering alternative perspectives.
2. Employers highly value critical thinking skills as it allows workers to solve problems independently and make strategic decisions. Demonstrating critical thinking skills through your resume, interviews, and work examples enhances your candidacy.
3. Developing critical thinking involves practicing skills like open-minded reflection, effective communication, creativity, analytical reasoning, and problem-solving. Regular self-assessment helps strengthen critical evaluation abilities over time.
Critical Thinking Definition, Components, and Exploration | Enterprise WiredEnterprise Wired
Critical thinking goes beyond rote memorization; it involves the skill of analyzing, evaluating, and synthesizing information to make informed decisions.
We are proud to announce our fifteenth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
CEOs have identified that creative thinking is the number one leadership quality needed for the future. More innovative practices and processes will enable leaders and teams to deal with the impact of rapid change.
The Strategies for Innovative Development (SID) model provides a clear path for mapping and implementing innovative growth and for working through specific challenges and opportunities – from ideation to implementation.
Critical thinking is an important workplace skill that involves using logic and collaboration to gather information from various sources to understand issues and make sensible decisions. As critical thinkers, people establish assessment norms in a step-by-step manner, are open to other perspectives, and are willing to consider new approaches rather than dismissing ideas without thoughtful consideration. Critical thinking helps businesses run more efficiently and make high-risk decisions precisely to avoid negative consequences. Professionals like doctors also rely on critical thinking every day to examine data quickly and determine the best course of action for patients' health.
Strategy prototyping leap into the future look aroundmichaeldmaginn
The document describes a new approach to strategic planning called "prototyping alternative futures". It involves:
1) Gathering a small group of knowledgeable stakeholders to discuss potential futures for the organization through asking questions about new products, customers, or ways of delivering value.
2) Developing "prototypes" - tangible but incomplete representations of these potential futures through techniques like sketches, diagrams, or conceptual models.
3) Discussing each prototype to understand how it might operate and be funded in order to gain consensus more efficiently than traditional analytical strategic planning methods. The goal is to tap intuition and creativity to identify new strategic directions for the organization.
Consultancy skills
Marketing Consultancy
PR Operations
Sales training
Advertising / Corporate Films
Market research
Competitive analysis
Brand launches
Brand relaunches
Extensions of product life cycle
Design of logos, pamphlet, booklet, brochure, and websites.
All kind of promotional activities.
IPO Marketing
Advertising and corporate films
Top Pillars | Critical Thinking by Essam NazzalTop Pillars
1. Critical thinking involves carefully analyzing information from multiple sources to make well-reasoned judgments and decisions. It requires reflecting on one's own biases and considering alternative perspectives.
2. Employers highly value critical thinking skills as it allows workers to solve problems independently and make strategic decisions. Demonstrating critical thinking skills through your resume, interviews, and work examples enhances your candidacy.
3. Developing critical thinking involves practicing skills like open-minded reflection, effective communication, creativity, analytical reasoning, and problem-solving. Regular self-assessment helps strengthen critical evaluation abilities over time.
Critical Thinking Definition, Components, and Exploration | Enterprise WiredEnterprise Wired
Critical thinking goes beyond rote memorization; it involves the skill of analyzing, evaluating, and synthesizing information to make informed decisions.
We are proud to announce our fifteenth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
CEOs have identified that creative thinking is the number one leadership quality needed for the future. More innovative practices and processes will enable leaders and teams to deal with the impact of rapid change.
The Strategies for Innovative Development (SID) model provides a clear path for mapping and implementing innovative growth and for working through specific challenges and opportunities – from ideation to implementation.
Critical thinking is an important workplace skill that involves using logic and collaboration to gather information from various sources to understand issues and make sensible decisions. As critical thinkers, people establish assessment norms in a step-by-step manner, are open to other perspectives, and are willing to consider new approaches rather than dismissing ideas without thoughtful consideration. Critical thinking helps businesses run more efficiently and make high-risk decisions precisely to avoid negative consequences. Professionals like doctors also rely on critical thinking every day to examine data quickly and determine the best course of action for patients' health.
Strategy prototyping leap into the future look aroundmichaeldmaginn
The document describes a new approach to strategic planning called "prototyping alternative futures". It involves:
1) Gathering a small group of knowledgeable stakeholders to discuss potential futures for the organization through asking questions about new products, customers, or ways of delivering value.
2) Developing "prototypes" - tangible but incomplete representations of these potential futures through techniques like sketches, diagrams, or conceptual models.
3) Discussing each prototype to understand how it might operate and be funded in order to gain consensus more efficiently than traditional analytical strategic planning methods. The goal is to tap intuition and creativity to identify new strategic directions for the organization.
Diversity of Thought – what is it and how do you implement it as a Diversity initiative
Learning objective: Discuss creating an environment of diverse thinkers and improving successful business strategies
Diversity is a resource to be accessed and utilized for superior performance and innovation in part because of “more-than-one-way- thinking” which results in innovation and creates an agile workforce. Access to diversity of thought is blocked unless organizations also create an environment of fairness, non-discrimination, respect, trust and where employees feel that their voices matters. The social justice side of the diversity conversation is directly linked to the performance side, without it, Diversity of Thought is a human resource withheld. Diversity of thought allows for differing perspectives on ideas and unique insights into problems, it creates opportunities for innovation and partnerships in unexpected places where ideas will develop into newer and more forward-thinking ideas that can be implemented as successful business strategies.
At the end of this seminar, participants will be able to:
a. Identify Diversity of Thought and it’s evolution
b. Understand the challenges to creating a culture that Embraces Diversity of Thought
c. Implement and measure Diversity of Thought
d. Explore the Four Point Sequence and the Predictive model framework
The document discusses innovation processes and contextual problem solving. It provides details on five stages of innovation: preparation, generation, incubation, evaluation, and implementation. It also discusses factors that influence contextual problem solving like domain, impact, data, urgency, and audience. New market disruption is introduced as creating a new market segment by reaching unserved customers with cheaper versions of products, allowing improvement over time to appeal to other segments and push out incumbents. Characteristics include targeting non-consumption, making profits at lower prices, and providing lower initial performance than incumbents.
ITS 835Chapter 22JAA Inc. – A Case Study in Creating Val.docxvrickens
ITS 835
Chapter 22
JAA Inc. – A Case Study in Creating Value from Uncertainty
Enterprise Risk Management
Professor Michael Solomon
Introduction
• Business background
• Initial steps
• Evolution of Risk Management
• Introduction of ISO 31000 and HB 436 to JAA
• Bringing everything together
Business Background
• JSS is a clothing wholesaler and retailer
• Founded in 1972
• Went public in 1998
• Three operating segments
•
•
•
U.S. wholesale
U.S. retail
International (wholesale and retail)
• 57 retail stores in 10 countries
Initial Steps
•
•
Strategic objectives
• Maintain market leadership
• Sustain technology leadership
• Strengthen global presence
• Deliver quality service
• A leader in compliance with all laws and
regulations
Establish a governance system
• Multiple committees, each with specific
responsibilities
Governance
Framework
Evolution of Risk
Management
• Lack of strategic risk management led to
many problems
• Communication
•
•
•
Missed/lost opportunities
Lack of commitment to objectives
Declining quality
• Identified gaps in risk management
• Engaged in aggressive internal training
•
•
•
Soft skills
Team building
Management planning
Introductions of ISO 31000 and
HB 436
• JAA adopted ISO 31000
• HB 436 provided extensive implementation
guidance
• ISO 31000 was basically an upgrade of the
framework JAA was already using
• ISO 31000 framework formalized JAA’s ERM
• Defined organization and process
Using Context for Risk
Criteria
Bringing Everything
Together
Risk Map
Risk Atitude
A minimum of 100 words each question and References Response #1 – 6) KEEP RESPONSE WITH ANSWER
Make sure the Responses includes the Following: (a) an understanding of the weekly content as supported by a scholarly resource, (b) the provision of a probing question. (c) stay on topic
1) I enjoyed reading your post. I think you made many great points about how embedding innovation into the DNA of the company can be important. You addressed importance’s such as promoting innovation through recruitment, identify margins of significant gain or loss for the organization and to obtain metrics to help identify solutions for decisions making. These are all really great points and I think that they can make a huge difference in the success of an organization. I think that innovation starts from the culture of the organization. If employees can sense that innovation is valued and sought after, they are more likely to put efforts there.
2) It would be highly important for the team to have, and embrace several attributes, adaptability , effective communication, they would have to be a servant leader, someone who understands that they might have to push the weight instead of telling others how much weight to push, they would have to have imagination, and vision, and be committed to the goal as well as the team, and the leaders. I would need them to be team players who are not worried about being a star ...
Insight Experience is a company that helps leading companies develop leaders and execute strategy through business simulations and leadership development experiences. They work globally across industries with a focus on Fortune 1000 clients. Matrix organizations have become more complex with multiple dimensions including functions, business units, geographies, products, and channels. Leading in a matrix requires developing skills in three levers - perspective, relationships, and operating model. Mastering the complexity of the matrix can provide organizations with a competitive advantage.
The document discusses various techniques for idea generation and innovation. It begins by defining idea generation as the process of forming new thoughts and concepts to drive innovation. It then describes several brainstorming techniques like mind mapping, random word associations, role playing and 6-3-5 brainwriting. Additional techniques discussed include SCAMPER, problem reversal, free writing, analogies/metaphors and challenges. The document emphasizes that idea generation is an ongoing skill that can be improved with practice and using diverse techniques.
This document discusses the emergence of generative leadership as a new approach for leading organizations. It outlines three key aspects of generative leadership: 1) developing high self-awareness and aligning individual values with the organization, 2) building collaborative relationships internally and externally, and 3) creating a learning culture where experiments are encouraged and failures are learned from. The implications are that organizations need to develop leaders who can foster trust, constructive conversations, and a shared commitment to learning. Providing time and space for leaders to collaborate and reflect is important for facilitating this new approach to leadership.
How to think about the future: a guide for non-profit leadersjvcsun
A guide to integrating future purpose thinking into non-profit strategy development. Including process, tools and concepts to get started and see immediate benefits for you and your team.
Go to www.futurepurpose.org for video version of this presentation and more tips, tools and guidance.
Business research methods are systematic activities undertaken to increase knowledge. Research is needed to make informed business decisions and solve problems. Good research is guided by a clear question or problem, has a specific plan, interprets data to resolve the issue, and is cyclical in nature. Decision support systems and business intelligence systems help managers make decisions by providing access to large data volumes and using analytical models to identify patterns and trends. These systems support a variety of decision processes without making the final decision.
This document describes an executive workshop program called "Mastering Innovation and Strategic Thinking". The workshop aims to teach executives how to become more innovative and creative in their thinking. Over the course of three days, executives will learn tools and techniques for creative thinking, strategic thinking, and developing strategy canvases. They will apply these skills to map their organization's current competitive positioning and offerings, and develop a new "to be" strategy canvas outlining innovative market offerings and growth opportunities. The goal is for executives to leave with practical skills for driving strategic innovation within their organizations.
ONE POINT OF VIEWPaul N. Friga and Richard B. ChapasMA.docxhopeaustin33688
ONE POINT OF VIEW
Paul N. Friga and Richard B. Chapas
MAKE BETTER BUSINESS DECISIONS
Decision-making in today’s environment is difficult, and
new managers in R&D and other technical positions are
often shocked at the lack of systematic decision-making
they find in their interactions with upper management
and their peers in other parts of the organization.
However, there is a well-tested source of insight into how
to improve the decision-making in business: the scien-
tific method. Although it has revolutionized our lives and
the ability to manipulate our material world, the scien-
tific method has not been widely adapted for business
executives. Nevertheless, we believe it can improve the
efficiency and effectiveness of decision-making for
executives, research managers, and business leaders in
general.
In this article, we first examine the typical decision-
making environment in organizations, highlighting the
challenges executives face in their quest for better per-
formance. Next, we introduce some of the basic tenets
from the scientific method and describe how they can
play a role in overcoming several of the key decision-
making deficiencies. We then describe a five-step
process that can assist in the implementation of scientific
method techniques in daily decision-making, illustrated
by a case study relating to new technology develop-
ment.
Challenges Executives Face
Three key macro-level elements that differentiate the
daily decision-making of today include information
overload, shareholder pressure, and shortened business
cycle time:
• The search tools in use for problem solving by execu-
tives at most companies today yield a quantity of infor-
mation that can be overwhelming. This situation has
increased the importance of knowledge management
skills to sort the data, identify what is truly relevant, and
then to create value from it.
• Shareholder pressure, a result of the rise in worldwide
capital markets, has led to a relentless drive to achieve
short-term financial results, often at the expense of long-
term considerations. A number of well-known corporate
failures may have resulted from the pressure to achieve
consistent growth at any cost.
• Finally, the time-to-market and overall business cycles
have shortened to a level unimaginable 50 years ago.
Decisions must be made faster than ever before (1).
Ultimately, decision-making is done on an individual
level. Alarmingly, much of the research suggests that
humans are extremely limited in their decision-making
Paul Friga was clinical associate professor of strategic
management at the Kelley School of Business at
Indiana University in Bloomington, Indiana, when this
article was written. He is now a professor at the
Kenen-Flager School of Business, Chapel Hill, North
Carolina. He researches strategic decision-making,
knowledge transfer, intuition, management consulting
practices, and entrepreneurship. His work has been
published in The Academy of Management Learning
and Educa.
Analytical And Critical Thinking Skills In Public RelationsNicole Heredia
This document discusses the importance of analytical and critical thinking skills in public relations. It begins by defining these skills and explaining how they are essential for public relations practitioners to carefully analyze situations and address audiences. It then summarizes the results of a survey of public relations agencies in Croatia that found 93% believe these thinking skills are important for PR projects. The survey also sought to identify the key steps and criteria used to define topics and determine what messages should be targeted to different audiences. In general, the document argues that analytical and critical thinking are fundamental to effective public relations work.
Critical is the analysis of facts to form a judgement. The subject is complex and several definitions exist. It is the ability to think clearly and rationally, understanding the logical connection between ideas. Critical thinking helps to analyse what to do and what to believe.
The document discusses different approaches to creativity, including imagination, improvement, investment, and incubation. It explains that each approach has different characteristics in terms of the speed and magnitude of ideas. The document also discusses conceptual blocks that can inhibit creative problem solving and provides techniques for overcoming these blocks to enhance creativity.
MeTA MSP workshop: The Generic Multi Stakeholder Process ModelMeTApresents
The document outlines a generic model for multi-stakeholder processes with 4 phases: 1) initiating, 2) adaptive planning, 3) collaborative action, and 4) reflexive monitoring. Each phase contains key steps and considerations for establishing an effective multi-stakeholder process, including clarifying goals, analyzing stakeholders and issues, developing shared visions and strategies, implementing plans of action, and continuously learning and adapting through monitoring and evaluation. The model emphasizes building understanding between stakeholders, strategic decision-making, maintaining commitment through communication and acknowledgment, and creating a culture of learning from both successes and failures.
Embracing design thinking to unlock the ideas boomJason Dunstone
The document discusses how the market research industry can play a key role in the emerging "ideas boom" by embracing design thinking principles. It outlines 5 considerations for researchers: 1) Own the independent, expert consumer voice; 2) Evolve the research process using design thinking approaches; 3) Focus on agility to drive action from insights; 4) Avoid confirmation bias and encourage new perspectives; 5) Improve collaboration and education skills. The author argues that by adopting these approaches, researchers can move beyond just insights to help unlock and implement new ideas.
Strengthen your discovery muscle (Gorman Gottesdiener)Cristiano Caetano
The document discusses balancing discovery and delivery in software development. It argues that teams are often stronger at delivery but weaker at discovery, which can lead to solving the wrong problems or missing market needs. The key is developing the "discovery muscle" through activities like defining a product vision, asking questions to understand customer and business needs, considering diverse perspectives, and exploring options across different product dimensions before focusing on delivery. Discovery requires an open and creative approach to challenge assumptions and find new opportunities.
Content Tree - Professional Services Content MarketingLeor Franks
The article discusses a "content tree" model for content marketing in professional services firms. The model involves 5 steps:
1) Seeds - Getting buy-in from stakeholders on timely topics and target audiences
2) Roots - Developing a hypothesis about the topic and proposed outputs/channels
3) Shoots - Conducting research like interviews or data analysis to validate the hypothesis
4) Trunk - Writers develop content that summarizes the problem, evidence, and solutions
5) Branches - Marketers distribute the content through owned, earned, and paid channels and consider appropriate metrics. The model is meant to help firms leverage content both externally and internally.
This document provides an introduction to financial review and business valuation. It discusses several common approaches used to value businesses, including book value, discounted cash flows, market capitalization, and EBITDA. The mentorship aims to teach entrepreneurs how to assess factors that influence an investor's perception of business value and how to identify the appropriate valuation method based on a company's characteristics and the purpose of the valuation. While no single method fits all situations, using multiple valuation models is recommended to derive an accurate assessment of a business's worth.
This document provides information about active listening. It begins by defining active listening as making sure you actually hear and understand what is being said in a conversation. This involves focusing fully on the other person rather than thinking about what you will say next. The benefits of active listening include building connections and trust, solving problems, negotiating better, avoiding missing important information, and increasing productivity.
The document then provides a step-by-step guide to active listening, which involves staying focused on the speaker, allowing silence, occasionally paraphrasing what was said, encouraging the speaker if needed, and asking open-ended questions. It also includes examples of how actively listening can help in workplace situations. Finally, it suggests exercises and tips for improving
Diversity of Thought – what is it and how do you implement it as a Diversity initiative
Learning objective: Discuss creating an environment of diverse thinkers and improving successful business strategies
Diversity is a resource to be accessed and utilized for superior performance and innovation in part because of “more-than-one-way- thinking” which results in innovation and creates an agile workforce. Access to diversity of thought is blocked unless organizations also create an environment of fairness, non-discrimination, respect, trust and where employees feel that their voices matters. The social justice side of the diversity conversation is directly linked to the performance side, without it, Diversity of Thought is a human resource withheld. Diversity of thought allows for differing perspectives on ideas and unique insights into problems, it creates opportunities for innovation and partnerships in unexpected places where ideas will develop into newer and more forward-thinking ideas that can be implemented as successful business strategies.
At the end of this seminar, participants will be able to:
a. Identify Diversity of Thought and it’s evolution
b. Understand the challenges to creating a culture that Embraces Diversity of Thought
c. Implement and measure Diversity of Thought
d. Explore the Four Point Sequence and the Predictive model framework
The document discusses innovation processes and contextual problem solving. It provides details on five stages of innovation: preparation, generation, incubation, evaluation, and implementation. It also discusses factors that influence contextual problem solving like domain, impact, data, urgency, and audience. New market disruption is introduced as creating a new market segment by reaching unserved customers with cheaper versions of products, allowing improvement over time to appeal to other segments and push out incumbents. Characteristics include targeting non-consumption, making profits at lower prices, and providing lower initial performance than incumbents.
ITS 835Chapter 22JAA Inc. – A Case Study in Creating Val.docxvrickens
ITS 835
Chapter 22
JAA Inc. – A Case Study in Creating Value from Uncertainty
Enterprise Risk Management
Professor Michael Solomon
Introduction
• Business background
• Initial steps
• Evolution of Risk Management
• Introduction of ISO 31000 and HB 436 to JAA
• Bringing everything together
Business Background
• JSS is a clothing wholesaler and retailer
• Founded in 1972
• Went public in 1998
• Three operating segments
•
•
•
U.S. wholesale
U.S. retail
International (wholesale and retail)
• 57 retail stores in 10 countries
Initial Steps
•
•
Strategic objectives
• Maintain market leadership
• Sustain technology leadership
• Strengthen global presence
• Deliver quality service
• A leader in compliance with all laws and
regulations
Establish a governance system
• Multiple committees, each with specific
responsibilities
Governance
Framework
Evolution of Risk
Management
• Lack of strategic risk management led to
many problems
• Communication
•
•
•
Missed/lost opportunities
Lack of commitment to objectives
Declining quality
• Identified gaps in risk management
• Engaged in aggressive internal training
•
•
•
Soft skills
Team building
Management planning
Introductions of ISO 31000 and
HB 436
• JAA adopted ISO 31000
• HB 436 provided extensive implementation
guidance
• ISO 31000 was basically an upgrade of the
framework JAA was already using
• ISO 31000 framework formalized JAA’s ERM
• Defined organization and process
Using Context for Risk
Criteria
Bringing Everything
Together
Risk Map
Risk Atitude
A minimum of 100 words each question and References Response #1 – 6) KEEP RESPONSE WITH ANSWER
Make sure the Responses includes the Following: (a) an understanding of the weekly content as supported by a scholarly resource, (b) the provision of a probing question. (c) stay on topic
1) I enjoyed reading your post. I think you made many great points about how embedding innovation into the DNA of the company can be important. You addressed importance’s such as promoting innovation through recruitment, identify margins of significant gain or loss for the organization and to obtain metrics to help identify solutions for decisions making. These are all really great points and I think that they can make a huge difference in the success of an organization. I think that innovation starts from the culture of the organization. If employees can sense that innovation is valued and sought after, they are more likely to put efforts there.
2) It would be highly important for the team to have, and embrace several attributes, adaptability , effective communication, they would have to be a servant leader, someone who understands that they might have to push the weight instead of telling others how much weight to push, they would have to have imagination, and vision, and be committed to the goal as well as the team, and the leaders. I would need them to be team players who are not worried about being a star ...
Insight Experience is a company that helps leading companies develop leaders and execute strategy through business simulations and leadership development experiences. They work globally across industries with a focus on Fortune 1000 clients. Matrix organizations have become more complex with multiple dimensions including functions, business units, geographies, products, and channels. Leading in a matrix requires developing skills in three levers - perspective, relationships, and operating model. Mastering the complexity of the matrix can provide organizations with a competitive advantage.
The document discusses various techniques for idea generation and innovation. It begins by defining idea generation as the process of forming new thoughts and concepts to drive innovation. It then describes several brainstorming techniques like mind mapping, random word associations, role playing and 6-3-5 brainwriting. Additional techniques discussed include SCAMPER, problem reversal, free writing, analogies/metaphors and challenges. The document emphasizes that idea generation is an ongoing skill that can be improved with practice and using diverse techniques.
This document discusses the emergence of generative leadership as a new approach for leading organizations. It outlines three key aspects of generative leadership: 1) developing high self-awareness and aligning individual values with the organization, 2) building collaborative relationships internally and externally, and 3) creating a learning culture where experiments are encouraged and failures are learned from. The implications are that organizations need to develop leaders who can foster trust, constructive conversations, and a shared commitment to learning. Providing time and space for leaders to collaborate and reflect is important for facilitating this new approach to leadership.
How to think about the future: a guide for non-profit leadersjvcsun
A guide to integrating future purpose thinking into non-profit strategy development. Including process, tools and concepts to get started and see immediate benefits for you and your team.
Go to www.futurepurpose.org for video version of this presentation and more tips, tools and guidance.
Business research methods are systematic activities undertaken to increase knowledge. Research is needed to make informed business decisions and solve problems. Good research is guided by a clear question or problem, has a specific plan, interprets data to resolve the issue, and is cyclical in nature. Decision support systems and business intelligence systems help managers make decisions by providing access to large data volumes and using analytical models to identify patterns and trends. These systems support a variety of decision processes without making the final decision.
This document describes an executive workshop program called "Mastering Innovation and Strategic Thinking". The workshop aims to teach executives how to become more innovative and creative in their thinking. Over the course of three days, executives will learn tools and techniques for creative thinking, strategic thinking, and developing strategy canvases. They will apply these skills to map their organization's current competitive positioning and offerings, and develop a new "to be" strategy canvas outlining innovative market offerings and growth opportunities. The goal is for executives to leave with practical skills for driving strategic innovation within their organizations.
ONE POINT OF VIEWPaul N. Friga and Richard B. ChapasMA.docxhopeaustin33688
ONE POINT OF VIEW
Paul N. Friga and Richard B. Chapas
MAKE BETTER BUSINESS DECISIONS
Decision-making in today’s environment is difficult, and
new managers in R&D and other technical positions are
often shocked at the lack of systematic decision-making
they find in their interactions with upper management
and their peers in other parts of the organization.
However, there is a well-tested source of insight into how
to improve the decision-making in business: the scien-
tific method. Although it has revolutionized our lives and
the ability to manipulate our material world, the scien-
tific method has not been widely adapted for business
executives. Nevertheless, we believe it can improve the
efficiency and effectiveness of decision-making for
executives, research managers, and business leaders in
general.
In this article, we first examine the typical decision-
making environment in organizations, highlighting the
challenges executives face in their quest for better per-
formance. Next, we introduce some of the basic tenets
from the scientific method and describe how they can
play a role in overcoming several of the key decision-
making deficiencies. We then describe a five-step
process that can assist in the implementation of scientific
method techniques in daily decision-making, illustrated
by a case study relating to new technology develop-
ment.
Challenges Executives Face
Three key macro-level elements that differentiate the
daily decision-making of today include information
overload, shareholder pressure, and shortened business
cycle time:
• The search tools in use for problem solving by execu-
tives at most companies today yield a quantity of infor-
mation that can be overwhelming. This situation has
increased the importance of knowledge management
skills to sort the data, identify what is truly relevant, and
then to create value from it.
• Shareholder pressure, a result of the rise in worldwide
capital markets, has led to a relentless drive to achieve
short-term financial results, often at the expense of long-
term considerations. A number of well-known corporate
failures may have resulted from the pressure to achieve
consistent growth at any cost.
• Finally, the time-to-market and overall business cycles
have shortened to a level unimaginable 50 years ago.
Decisions must be made faster than ever before (1).
Ultimately, decision-making is done on an individual
level. Alarmingly, much of the research suggests that
humans are extremely limited in their decision-making
Paul Friga was clinical associate professor of strategic
management at the Kelley School of Business at
Indiana University in Bloomington, Indiana, when this
article was written. He is now a professor at the
Kenen-Flager School of Business, Chapel Hill, North
Carolina. He researches strategic decision-making,
knowledge transfer, intuition, management consulting
practices, and entrepreneurship. His work has been
published in The Academy of Management Learning
and Educa.
Analytical And Critical Thinking Skills In Public RelationsNicole Heredia
This document discusses the importance of analytical and critical thinking skills in public relations. It begins by defining these skills and explaining how they are essential for public relations practitioners to carefully analyze situations and address audiences. It then summarizes the results of a survey of public relations agencies in Croatia that found 93% believe these thinking skills are important for PR projects. The survey also sought to identify the key steps and criteria used to define topics and determine what messages should be targeted to different audiences. In general, the document argues that analytical and critical thinking are fundamental to effective public relations work.
Critical is the analysis of facts to form a judgement. The subject is complex and several definitions exist. It is the ability to think clearly and rationally, understanding the logical connection between ideas. Critical thinking helps to analyse what to do and what to believe.
The document discusses different approaches to creativity, including imagination, improvement, investment, and incubation. It explains that each approach has different characteristics in terms of the speed and magnitude of ideas. The document also discusses conceptual blocks that can inhibit creative problem solving and provides techniques for overcoming these blocks to enhance creativity.
MeTA MSP workshop: The Generic Multi Stakeholder Process ModelMeTApresents
The document outlines a generic model for multi-stakeholder processes with 4 phases: 1) initiating, 2) adaptive planning, 3) collaborative action, and 4) reflexive monitoring. Each phase contains key steps and considerations for establishing an effective multi-stakeholder process, including clarifying goals, analyzing stakeholders and issues, developing shared visions and strategies, implementing plans of action, and continuously learning and adapting through monitoring and evaluation. The model emphasizes building understanding between stakeholders, strategic decision-making, maintaining commitment through communication and acknowledgment, and creating a culture of learning from both successes and failures.
Embracing design thinking to unlock the ideas boomJason Dunstone
The document discusses how the market research industry can play a key role in the emerging "ideas boom" by embracing design thinking principles. It outlines 5 considerations for researchers: 1) Own the independent, expert consumer voice; 2) Evolve the research process using design thinking approaches; 3) Focus on agility to drive action from insights; 4) Avoid confirmation bias and encourage new perspectives; 5) Improve collaboration and education skills. The author argues that by adopting these approaches, researchers can move beyond just insights to help unlock and implement new ideas.
Strengthen your discovery muscle (Gorman Gottesdiener)Cristiano Caetano
The document discusses balancing discovery and delivery in software development. It argues that teams are often stronger at delivery but weaker at discovery, which can lead to solving the wrong problems or missing market needs. The key is developing the "discovery muscle" through activities like defining a product vision, asking questions to understand customer and business needs, considering diverse perspectives, and exploring options across different product dimensions before focusing on delivery. Discovery requires an open and creative approach to challenge assumptions and find new opportunities.
Content Tree - Professional Services Content MarketingLeor Franks
The article discusses a "content tree" model for content marketing in professional services firms. The model involves 5 steps:
1) Seeds - Getting buy-in from stakeholders on timely topics and target audiences
2) Roots - Developing a hypothesis about the topic and proposed outputs/channels
3) Shoots - Conducting research like interviews or data analysis to validate the hypothesis
4) Trunk - Writers develop content that summarizes the problem, evidence, and solutions
5) Branches - Marketers distribute the content through owned, earned, and paid channels and consider appropriate metrics. The model is meant to help firms leverage content both externally and internally.
This document provides an introduction to financial review and business valuation. It discusses several common approaches used to value businesses, including book value, discounted cash flows, market capitalization, and EBITDA. The mentorship aims to teach entrepreneurs how to assess factors that influence an investor's perception of business value and how to identify the appropriate valuation method based on a company's characteristics and the purpose of the valuation. While no single method fits all situations, using multiple valuation models is recommended to derive an accurate assessment of a business's worth.
This document provides information about active listening. It begins by defining active listening as making sure you actually hear and understand what is being said in a conversation. This involves focusing fully on the other person rather than thinking about what you will say next. The benefits of active listening include building connections and trust, solving problems, negotiating better, avoiding missing important information, and increasing productivity.
The document then provides a step-by-step guide to active listening, which involves staying focused on the speaker, allowing silence, occasionally paraphrasing what was said, encouraging the speaker if needed, and asking open-ended questions. It also includes examples of how actively listening can help in workplace situations. Finally, it suggests exercises and tips for improving
Questioning is an important skill that involves asking purposeful questions to gather information, encourage thinking, and generate new ideas. There are different types of questions such as open-ended, closed, leading, and rhetorical questions that influence the answers received. Developing strong questioning skills is beneficial for problem solving, learning, and improving outcomes. Organizations can foster a questioning culture by encouraging curiosity, challenging assumptions, and rewarding questions.
Creativity is described as bringing something new into existence that is both novel and valuable. It requires imagination and putting ideas into action, not just having ideas. Developing creativity skills is important for workplaces as it fosters innovation, better teamwork and problem solving, and attracting and retaining employees. Some techniques to enhance creativity include brainstorming, mind mapping, lateral thinking, and taking breaks from problems to allow the subconscious mind to work on solutions. Managers can support creativity by encouraging diverse perspectives on teams and rewarding novel ideas.
This document provides information on problem solving. It begins by defining problem solving as diagnosing the causes of a problem and developing an action plan to solve it. It then discusses the benefits of being a problem solver, including fixing issues, addressing risks, improving performance, and seizing opportunities. The document provides a step-by-step problem solving guide and lists tools for problem solving like improving attention, developing empathy, and choosing to find solutions rather than problems. It also provides two case studies as examples and describes some problem solving games that can be used with teams.
The document provides guidance on developing and demonstrating being initiative. It defines being initiative as the ability to be resourceful and introduce new courses of action through tenacity, resilience and determination. It then outlines various benefits of being initiative, such as increased visibility, learning new skills, and boosting one's resume. The document also provides tips for employees to show initiative, such as seeking more responsibilities, tackling challenges, and sharing knowledge. Finally, it discusses techniques managers can use to foster initiative in employees, like recognizing initiative examples and providing learning opportunities.
The document provides information about self-confidence, including its definition, importance, and benefits. Self-confidence is defined as trust in one's own abilities. It is important for success in work, relationships, and life. Developing self-confidence can provide benefits such as making powerful decisions, feeling more successful, embracing failure, and creating a better impression on others. The document also provides tips for building self-confidence, such as recognizing strengths, setting goals, getting prepared, and focusing on solutions rather than problems. Case studies demonstrate how developing self-confidence can help students succeed academically and empower young women.
1. The document discusses the definition and importance of innovation. Innovation is defined as the practical implementation of ideas that result in new or improved goods, services, or processes.
2. The benefits of innovation are also discussed, including improved productivity, reduced costs, and increased competitiveness. Innovation is important for progress and sustainability.
3. Several steps for innovation are provided, including understanding the problem, developing solutions, employing agile methods, and testing solutions with customers through iterations and pivots as needed. Resources for further learning about innovation are also listed.
This document provides information about self-discipline. It begins by defining self-discipline as creating new habits to improve oneself and reach goals through self-control and motivation. It describes characteristics of self-discipline like positive thinking, setting achievable goals, and rewarding progress. The document discusses why self-discipline is important for achieving goals, success in school/work, and order in organizations. It also summarizes studies on delayed gratification like the Marshmallow Test and outlines techniques to build self-discipline like visualizing goals and setting accountability partners.
Skills needed to Manage your SubordinateEmanuele Musa
What are the skills needed to manage your subordinates?
COMMUNICATION - Leaders help communicate the firm's vision and mission to employees. This provides direction and helps everybody identify the roles that best fit their skills and experiences. Through clear communication, leaders encourage their subordinates to act for the actualisation of objectives.
ACTIVE LISTENING - Healthy communication between leaders and team members establishes a foundation for trust. When your team members know that they will be heard, they can openly share their ideas and provide honest feedback. This, in turn, drives employee engagement and positive business outcomes, including innovation, productivity and profitability.
TEAMWORK - Teams can achieve higher levels of performance than individuals because of the combined energies and talents of the members. Collaboration can produce motivation and creativity that may not be present in single-contractor projects. Individuals also have a sense of belonging to the group, and the range of views and diversity can energise the process, helping address creative blocks and stalemates. By involving team members in decision-making, and calling upon each member’s area of contribution, teams can produce positive results.
FLEXIBILITY- Flexible leaders are those who can modify their style or approach to leadership in response to uncertain or unpredictable circumstances. In addition, flexible leaders can adapt to changes as they come. They can revise their plans to incorporate new innovations and overcome challenges while still achieving their goals.
SELF CONFIDENCE- To teach leadership without first building confidence is like building a house on a foundation of sand.leadership is about having the confidence to make decisions. If someone is afraid to make and commit to decisions, all of the communication and empowerment in the world won't make a difference.
ENTHUSIASM - Your attitude will determine your direction. Successful people are passionate about their work and the activities they engage in. For successful people, enthusiasm is a key driver of passion and achievement. While Enthusiasm comes from within, whether you’re enthusiastic or not is a choice.
Babele is a tech and consulting company that creates programs and digital tools to engage stakeholders in sustainable innovation. Their mission is to introduce a new paradigm in business based on open collaboration. They provide consulting services to design engagement strategies for stakeholders online and offline. Babele also created a SaaS platform for managing sustainability and innovation programs, which includes tools for e-learning, business modeling, mentoring, collaboration, and tracking key performance indicators. Some of Babele's clients include CBS, the United Nations SDSN, Bayer, and Caisse des Depots, for whom they have helped launch various open innovation and social entrepreneurship programs.
The document discusses multi-disciplinary thinking. It defines multi-disciplinary thinking as an approach that synthesizes ideas, tools, concepts and theories from multiple fields of study. It is an essential skill for the 21st century workforce as work becomes more complex. The document provides tips for developing multi-disciplinary thinking, such as taking courses outside one's field of study, engaging with professionals from other industries, and practicing synthesizing ideas from different areas to solve problems.
MILC project - 21century handbook - module 1Emanuele Musa
1. Critical thinking is the process of evaluating arguments and making judgments to guide beliefs and actions. It involves judging the credibility of sources, evaluating arguments, and distinguishing facts from opinions.
2. Critical thinking has benefits such as strengthening leadership, increasing openness to change, improving analytical skills, and enhancing learning and co-creation. It is an important skill for solving problems across many fields.
3. Case studies show how companies like Samsung use critical thinking in innovation management and how theaters use it to vary ticket prices to maximize revenues while maintaining affordability. Asking questions is part of developing critical thinking skills.
United Nations SDSN Program - user guide for entrepreneursEmanuele Musa
The document provides a user guide for entrepreneurs to join the Investment Readiness Program (IRP) community and social venture accelerator program on the online platform www.babele.co/irp. It outlines the steps to create an account, join the Y-GAP community, find and apply to their social venture, invite team members and advisors, follow the program framework by completing assignments, exchange with mentors, share challenges and get feedback, and upload files and documents. The guide provides instructions and screenshots to navigate through the different sections and complete the various components of the IRP.
We have proposed to the EU a virtual incubation program aimed at helping Micro and small social enterprises (spread across 9 Countries) that are highly affected by the Covid 19 crisis. The ambition is to help these companies increase their business + financial + sustainability literacy while working side by side with stakeholders to review strategy and increase their business model resilience. Several organizations started reaching out to propose the same program locally: we are currently planning cohorts in Greece and Uganda. For more info: manu@babele.co
Babele - accelerator management software for impact innovation programsEmanuele Musa
A network and a digital incubator to manage impact innovation programs, engage stakeholders in business modeling, online mentoring, co-creation and peer-collaboration.
Bt masterclass 2 - Value proposition developmentEmanuele Musa
What creates value?
Execution, Price, Cost Reduction, Risk Reduction, Novelty, Performance, Customization, Design & Usability, Convenience & Accessibility, Brand or Status, Feels Good, Positive Impact.
Focus on one proposition or create your own perfect mix.
Level up - First SDGs accelerator in CEEEmanuele Musa
Babele.co & Nod Makerspace are launching the first SDGs accelerator in Central & Eastern Europe, aimed at supporting the Sustainable Development Goals of the UN.
Here is the model:
- We invite different corporation choose 1 or more SDGs that they wish to support;
- We scout for different NGOs and social ventures promoting these SDGs;
- We let the corporate choose the venture that they want to adopt for the program;
Both venture and up to 10 employees from the sponsor company will attend the accelerator. The goal is three-fold:
- Support the social enterprise to scale its impact;
- Foster the entrepreneurial mindset of corporate employees;
- Use the program as a platform to develop a corporate-startup collaboration, focused on the SDG that both wish to support.
If you wish to learn more, please reach out to manu@babele.co
Babele - accelerators for greater impactEmanuele Musa
A network and a digital tool to manage accelerator programs, engage stakeholders in business modeling, online mentoring, co-creation and peer-collaboration.
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2. 21stCenturySkills
41 42
CRITICAL
THINKING
What is Critical
thinking?
Critical thinking is the disciplined
mental activity of evaluating argu-
ments or propositions and making
judgments that can guide the devel-
opment of beliefs and taking action1
.
It is based on the ability to judge
the credibility of sources, to eval-
uate arguments, and distinguish
among facts and opinions. The Crit-
ical Thinking process happens on
the base of information and data
obtained from various sources.
Then, the individual can interpret
and synthetize information to take
informed decisions and draw con-
clusions.
1. Description of Critical
Thinking
What is it about?
The process of critical thinking is characterized
by universal values, such as precision, clari-
ty, accuracy, consistence, relevance, rightness,
depth, extent and impartiality.
Opinion formation is based on a careful and
systematic analysis of other people’s opinions
and views. The analysis’ result is a basis for de-
veloping one’s own opinions, instead of uncrit-
ical acceptance of other people’s beliefs and
judgements.
As the complexity of the world seems to in-
crease at an accelerating rate, there is a greater
tendency to become passive absorber of infor-
mation. Critical thinking will help you to actively
making personal choices about what to accept
and what to reject2
.
Read not to contradict and confute; nor to
believe and take for granted;
nor to find talk and discourse; but to weigh
and consider.
- Francis Bacon
Which are the benefits of critical thinking?
Why is it important?
Critical thinking develops skills of logical
thinking, active acquisition of knowledge, rea-
soning, and interpretation possibilities. Anoth-
er important element of building the critical
thinking is solid learning of rhetoric, logic, and
linguistics elements.
Individuals, but also organizations can respond
to a change in two ways. The response can be
reactive – as a reaction for a specific change,
or proactive – preceding a change. Organiza-
tions which analyze data coming from the envi-
ronment in a critical way can successfully apply
the proactive approach.
“We discuss the case, the situation and we for-
mulate the problems and together as a multi-dis-
ciplinary team we come up with the decision.”
- Counselling psychologist,
NGO in refugee and immigration – Romania3
Developing your Critical Thinking skills is highly
beneficial for any field of work. After all, every
area needs people that can solve problems ef-
fectively by systematically gathering informa-
tion about an issue, generating further ideas in-
volving a variety of perspectives and evaluating
the information using logic.
You can experience advantages such as these
by developing critical thinking skills4
.
Critical Thinking strengthens your Leadership Skill
• Critical Thinking enables leaders at every
level to understand the impact of their de-
cisions.
• Critical Thinking is exactly what is needed
for a leader to lead properly and by example,
ensuring the alignment between personal
values and organizational goals increasing
the accountability for results throughout the
organization.
Critical Thinking makes you Open to Change
• Change is an integral part of our lives and
contemporary organizations; it is perma-
nent and regards to all subjects.
• Critical thinking involves analyzing problems
and finding ideas. Critical thinking allows you
to see possibilities in problems. Analyzing
data coming from the environment in a crit-
ical way, can apply the proactive approach.
Critical Thinking Increases your analytical
Skills
• The analytical skills improve the process of
assessing the credibility of a source, choice
or recognized methods to apply, estimating
the risk and applying assessment of precau-
tion needs.
• The skills simplify problems solving and
making conclusions, as well as deduction,
induction and assessing the rightness.
Critical Thinking Improves Learning Skill
• Critical Thinking encourages you to get fa-
miliar with wide range of views about a par-
ticular issue. So, you learn about new infor-
mation, new ideas and personalities with
whom you share the same goals.
Critical Thinking enhances the Co-creation skills
• Organizations are aware of numerous po-
tential threats; they are able to define the
biggest challenges of economic and social
nature. Permanent critical analysis of the in-
ternal and external environment allows for
conceptualization and current situation as-
sessment.
CRITICAL
THINKING
1 W. Huitt, “Critical Thinking: An overview,” in Revi-
sion of papaer presented at the Critical Thinking Confer-
ence, Gordon College, Barnedville, GA, 1998.
2 M. N. Browne and S. Keeley, “Asking the right
questions: A guide to critical thinking,” Prentice Hall,
Mahwah, NJ, 1997.
3 S. G. o. T. a. I. (SoG-TIM), “Entrepreneurial and
Co-creation skills handbook,” Erasmus + program, 2016.
4 T.b.s. community, “9benefits of Critical Thinking
Explained”, https://www.theblacksheep.community/bene-
fits-of-critical-thinking/, 2021
3. 21stCenturySkills
43 44
CRITICAL
THINKING
Step by step
guide5
CRITICAL
THINKING
2. Toolkit
1.
Identify a topic.
The topic/ issue you want to
explore. Write key words in the
middle of a sheet of paper or a
blank document screen.
2.
Ask yourself WHAT.
Starting with the question
WHAT will help you to intro-
duce the topic, defying it with
your terms and it allows you to
identify possible issues.
5.
Use the WHY
Question.
Trying to answer the WHY
question pushes your analyt-
ical skills even further. It gets
you to find reasons, explana-
tions or causes. Think about all
possible questions connected
to “why”.
8.
3.
Use the WHO,
WHEN and WHERE
Questions.
This will provide context or
scene-setting material, which
is also useful for an introducto-
ry section.
6.
Use the WHAT IF
Question.
“What if” questions direct you
to the evaluation of informa-
tion you’ve gathered – to con-
sider possible implications or
results of a particular (even fu-
ture) action.
4.
Use the HOW
Question.
HOW requires consideration of
the way something operates or
works (e.g. processes and pro-
cedures). This takes you from
descriptive to a more analyti-
cal thinking.
7.
Use the SO WHAT
Question.
“So what” is the key question
for an evaluation. It gets you
thinking about values, mean-
ing and significance. It helps
you think through, justify your
own position, and discuss its
implications.
5 K. Thng, “Critical Thinking
With Case Study,” https://www.slide-
share.net/KarynThng/critical-think-
ing-slides.
Use the WHAT NEXT Question.
“What next question” leads you to consider and
plan for more specific actions that might be
necessary.
4. 21stCenturySkills
45 46
CRITICAL
THINKING
Case studies6
Samsung: Harnessing the
Power of the Creative Elite
The case
This case study shows how a conglomerate company use critical thinking to
ensure they are primed to incorporate the best practices and yield maximum
KPIs.
The challenge
The company must remain on the cutting edge of new scientific approaches
and expand their core abilities to maintain project ROI.
The result
Their innovation management strategy entails deploying and experienced cre-
ative elite to take the lead with new projects. This group make use of open
innovation and corporate tech scouting approaches to create a clear picture of
where innovation efforts should be focused. Once the clear picture is gained,
Samsung approaches relevant scientific, technological or corporate bodies
that can deliver the expertise and resources needed to make it happens.
Theatres using Critical
Thinking approach for
targeting customers with
differentiated ticket prices
The case
This case study examines the ways in which seven theaters from around the
United States used critical thinking approach to increase revenues and main-
taining affordable prices. They are capitalizing on high-demand shows while
keeping programs accessible to all audiences. In order to achieve this balance,
theatres vary prices according to several criteria.
The challenge
Theatres offer subscription for several shows in a season. However, subscrip-
tions only cover part of the costs and they have been on the decline since the
beginning of the century.
The result
The fall in subscriptions means that theaters must meet an increasing amount
of their revenue and audience requirements through single-ticket sales. The
groups surveyed use a variety of methods to market single tickets. Some ad-
just prices according to seat location, anticipated popularity of show, or day
and time of performance. Some offer targeted discounts in order to fill seats,
maximize revenue, or attract a certain demographic. At the same time as they
adjust prices, theaters must be alert to the ways in which discounted tickets
affect brand perception.
6 S. Medley, “Five Outstanding Examples of Innovation in Business,” https://www.qmar-
kets.net/blog/titans-of-transformation-5-outstanding-examples-of-innovation-in-business/ ,
2019.
5. 48
CRITICAL
THINKING
21stCenturySkills
47
Practice
Critical Thinking Approaches7
At every level of your leadership role, you have access to a variety of approaches that can help
you come up with fresh ideas and find solutions to difficulties or barriers. Those that we believe
would be most helpful to you have been highlighted, along with the situations in which we believe
they would be most helpful. This is by no means a comprehensive list; there are a plethora of al-
ternatives. Whichever one you choose should be based on which situation you find yourself in, or
on the problem or query you have.
Tips & tricks
As a manager or business owner in order to foster critical thinking, you need to
Put your ego aside
• Having an idea, an opinion is not wrong. The
important thing is to be open to new per-
spectives and being careful not to be hasty
in forming opinions. Be able to listen and as-
sess the topic from different angles is what
makes you a great leader.
Do not jump to conclusion
• Take your time to evaluate different per-
spective. You must verify information using
several sources and make many questions,
in order to clarify each opinion. Remember,
there are no stupid questions for a Critical
Thinker.
• Be flexible in your thinking, in order not to
exclude any idea, even the craziest ones. Ev-
ery idea has its own pros and cons to take
into account.
How to enhance Critical Thinking of your organisation8
• Decide what you think and why you think
it. Write down “I think… because” sentences
so that you are able to clarify your ideas, to
generate interest for new topics and to ex-
pand your horizons.
• Never stop learning. Surround yourself with
interesting reads, take time for hobbies and
leisure. Open up your mind and do different
things so that you have the opportunity to
see different viewpoints and complexities.
• Be curious. Try and look at things like if it
were the first time you see them. Think back
on how you explored things when you were
a child.
• Seek other views and more evidences. Has
your opinion about some topic changed?
Did you disagree about how you thought
about this topic in the past? Why? What led
you think otherwise? The purpose of these
questions is to find other ways of thinking
about this topic.
Critical Thinking Approach Purpose
Analytical Thinking Best for gathering and breaking down of information into small bites that
help make sense of it.
Ask Basic Questions Seek simple solutions first. Sometimes an explanation becomes so complex that
the original question gets lost. To avoid this, use and continually go back to the
basic questions you asked when you set out to solve the problem, e.g. Here are
a few key basic question you can ask when approaching any problem: What do
you already know? How do you know that? What are you trying to prove, dis-
prove, demonstrated, critique, etc.? What are you overlooking?
Question basic assump-
tions
When thinking through a problem, always question your basic assumption
and critically evaluate your beliefs.
Be aware of your mental
process
This process allows you to avoid mental shortcut and to highlight cognitive
biases and mental prejudices. Improving the objectiveness of your decisions
and solutions
Try reversing things This is a great solution when you feel stuck into a problem. It may seem obvious
that X causes Y. What if Y causes X?
Evaluate the existing evi-
dences
When you are trying to solve a problem, it is always helpful to look at other
work that has been done in the same area. There is no reason to start solving a
problem from scratch when someone has already laid the groundwork.
Remember to think for
yourself
In order to solve complex problems it is useful to listen just our thoughts and
forget others’ opinions. Don’t be overconfident but recognize that thinking
for yourself is essential for solving tough problems
No one is thinking critically
100% of the time
You cannot think critically all the time, and that is okay. Critical thinking is a
tool that you should deploy when you need to make important decisions or
solve difficult problems, but you do not need to think critically about every-
thing.
1. 7 ways to improve your
critical thinking skill
Try these seven exercises to
enhance your critical thinking
approach. You should never
stop questioning your knowl-
edge, although you should al-
ways be critic and be able to
make the right questions.
2. Getting at the root of
problem
In order to find the best solu-
tion for a problem, the first step
is to explore the issue from ev-
ery angle. Discover in deep this
technique and apply it to your
life (and organisation) to get
to the root of the problem.
3. Discover the Rationale
interface
If you need to understand an
argument, assess the pros and
cons, evaluate and weight di-
verse opinions and informa-
tion. You could use the Ratio-
nale interface tool.
Let’s
exercise
7 C. I. Geek, “7 Ways to Improve Your Critical Thinking,” https://collegeinfogeek.com/improve-critical-thinking-skills/.
8 S. F. University, “Being a critical thinker: Basic approaches to critical thinking,” https://www.lib.sfu.ca/about/
branches-depts/slc/learning/thinking/critical-thinking.
• Do not be afraid to ask, ask inspiring ques-
tions and address them to everyone, from
colleagues to friends and family and even
children. Their answers might inspire you
and give access to new knowledge.
• Take your time to distinguish different
perspectives, make a list of pros and cons
/ likes and dislikes for each perspective. In
most cases, there may be arguments that
you may like and arguments that you may
not agree with within each perspective.
6. 21stCenturySkills
49 50
CRITICAL
THINKING
Checklist before I get started
Use this checklist9
to assess the Critical Thinking dimension of your team pro-
ject´s workplace.
Resources for further reading
Online tools
• https://www.mindmeister.com/blog/5-tech-tools-to-encourage-critical-thinking/
• https://blog.futurefocusedlearning.net/critical-thinking-tools-blooms-taxonomy
• https://www.mindtools.com/pages/article/newTED_95.htm
Useful links
• http://www.criticalthinking.org//
• https://tc2.ca/
• https://www.teachthought.com/critical-thinking/25-resources-for-teaching-critical-thinking/
Videos
• 5 tips to improve your critical thinking skill
• How to teach critical thinking
• Logic and Critical thinking
Articles
• https://www.gre.ac.uk/articles/ils/critical-thinking
• https://www.peoplematters.in/site/interstitial?return_to=%2Farticle%2Fcampus-recruitment%2F-
what-is-critical-thinking-its-importance-in-your-success-14793
Books
• Calling Bullshit
• Factfulness: Ten Reasons We’re Wrong about the World--And Why Things Are Better Than You Think
• The art of thinking clearly
Dimension
Rating
Strong Adequate
Needs
improvement
Diversity of Styles
I always rigorously evaluate all important evidence offered
I actively Provide new data or information for consideration
I examine evidence and questions accuracy and relevance
I am able to recognize and describe bias
I clearly analyze information for accuracy, relevance, and validity
Distinguish, compare, or contrast diverse points of view and/or alternative conclusions
I thoroughly (systematically and methodically) analyze my own as-
sumptions
I thoroughly (systematically and methodically) analyze others’ as-
sumptions
I carefully evaluate the relevance of contexts when presenting a position
I address diverse perspectives from a variety of sources to qualify
analysis
I check if any analogies or metaphors are used effectively
I check if other positions’ analysis is accurate and respectful
Articulate personal insights about complex issues or problems
I usually Identify and discuss conclusions
I usually identify and discuss implications and consequences of con-
clusions
I always provide convincing replies to objections and rival positions
Critical Thinking in my Team
My employees/coworkers have the ability of critical thinking
My organization promote ways to develop the Critical Thinking Skills
I have already discovered the organization’s areas where Critical
Thinking is lacking
The Co-creation mechanisms of my organization already applied the
Critical Thinking Approach
My organization encourage open innovation and permanent internal
and external dialogue
9 O. M. University, “Critical Thinking @ UM Assessment Checklist,” https://irep.olemiss.edu/wp-content/uploads/
sites/98/2020/08/Critical-Thinking-at-UM-Assessment-Checklist.pdf.