PEOPLe, Inc. is a peer-run nonprofit organization located in New York State that directly serves 7 counties through a continuum of diversion services including respite housing, warm lines, in-home peer companionship, social inclusion activities, emergency department advocacy, inpatient advocacy, open access diversion, and mobile recovery center teams. The organization has four vital components to its success: philosophy, engagement, environment, and mutuality. It also operates a crisis stabilization and wellness center that provides easy and open access, 5-star customer service, trauma-informed, whole health care with a person-centered and respectful approach through a team-based model focused on outcomes, value, and following-up with community-driven care