SlideShare a Scribd company logo
Georgia Crisis & Access Line (GCAL)

8/1/2007

1
David W. Covington, LPC, MBA, COO & Chief Executive Officer (2002-2009)
8/1/2007

2
8/1/2007

3
16 Ideas for Improving Government Services
Crisis & Access Line, State of Georgia (June 2009)

2009

8/1/2007

4
8/1/2007

5
8/1/2007

6
8/1/2007

7
NAMI
2009

8/1/2007

8
8/1/2007

9
8/1/2007

10
8/1/2007

11
8/1/2007

12
8/1/2007

13
8/1/2007

14
8/1/2007

15
8/1/2007

16
8/1/2007

17
8/1/2007

18
8/1/2007

19
8/1/2007

20
8/1/2007

21
8/1/2007

22
The most important processes in behavioral health
organizations depend on people. Automating interactions
among these caring professionals can dramatically improve
how the process of the services functions, increase its
efficiency and lower its error rate. Using software and business
solutions that support this human workflow optimize positive
outcomes, which maximize recovery and resiliency.

8/1/2007

23
We have introduced a
new generation crisis
center utilizing
individualized software
solutions that empower
our direct
staff, supervisors, manag
ers, funding agencies
and those who utilize
our crisis services. A
suite of specially
designed applications
provide real-time
“actionable intelligence,”
as well as
coaching, prompts and a
wealth of information at
your fingertips.
8/1/2007

24
With the stigma that goes with mental illness in our
society, even today, it is hard to make that first step to pick
up the ‘400-pound’ phone. The Georgia Crisis & Access
Line works to make accessibility of care as easy as
possible.

8/1/2007

25
These high-tech solutions empower staff to provide
faster, friendlier and easier services. Our supervisors use support
tools to verify quality and improve speed. We report these
outcomes, and see transparency as critical in operating as a
good steward of public funds.

8/1/2007

26
State of Georgia Government

COMMISSIONER FRANK BERRY
GEORGIA DEPARTMENT OF BEHAVIORAL HEALTH
AND DEVELOPMENTAL DISABILITIES

8/1/2007

27
8/1/2007

28
8/1/2007

29
8/1/2007

30
8/1/2007

31

More Related Content

Similar to Behavioral Health Link 2010

Magellan of Arizona 2013
Magellan of Arizona 2013Magellan of Arizona 2013
Magellan of Arizona 2013
David Covington
 
Running Head INITIAL PROPOSAL1INITIAL PROPOSAL6.docx
Running Head INITIAL PROPOSAL1INITIAL PROPOSAL6.docxRunning Head INITIAL PROPOSAL1INITIAL PROPOSAL6.docx
Running Head INITIAL PROPOSAL1INITIAL PROPOSAL6.docx
cowinhelen
 
#16 New Challenges, Tools, and Opportunities in Planning for Healthy Transpor...
#16 New Challenges, Tools, and Opportunities in Planning for Healthy Transpor...#16 New Challenges, Tools, and Opportunities in Planning for Healthy Transpor...
#16 New Challenges, Tools, and Opportunities in Planning for Healthy Transpor...
Project for Public Spaces & National Center for Biking and Walking
 
Data Quality Assessment Pilot Highlights Focus on Improving HMIS Data Quality...
Data Quality Assessment Pilot Highlights Focus on Improving HMIS Data Quality...Data Quality Assessment Pilot Highlights Focus on Improving HMIS Data Quality...
Data Quality Assessment Pilot Highlights Focus on Improving HMIS Data Quality...
HFG Project
 
E-Government In A Recession
E-Government In A RecessionE-Government In A Recession
E-Government In A Recession
Trond Arne Undheim
 
Claims dept casestudy_2009
Claims dept casestudy_2009Claims dept casestudy_2009
Claims dept casestudy_2009
Medical_Optima
 
Active Strategy: Automated Balanced Scorecard
Active Strategy: Automated Balanced ScorecardActive Strategy: Automated Balanced Scorecard
Active Strategy: Automated Balanced Scorecard
Medical Optima
 
Partnerships for
Partnerships for Partnerships for
Partnerships for
MEASURE Evaluation
 

Similar to Behavioral Health Link 2010 (8)

Magellan of Arizona 2013
Magellan of Arizona 2013Magellan of Arizona 2013
Magellan of Arizona 2013
 
Running Head INITIAL PROPOSAL1INITIAL PROPOSAL6.docx
Running Head INITIAL PROPOSAL1INITIAL PROPOSAL6.docxRunning Head INITIAL PROPOSAL1INITIAL PROPOSAL6.docx
Running Head INITIAL PROPOSAL1INITIAL PROPOSAL6.docx
 
#16 New Challenges, Tools, and Opportunities in Planning for Healthy Transpor...
#16 New Challenges, Tools, and Opportunities in Planning for Healthy Transpor...#16 New Challenges, Tools, and Opportunities in Planning for Healthy Transpor...
#16 New Challenges, Tools, and Opportunities in Planning for Healthy Transpor...
 
Data Quality Assessment Pilot Highlights Focus on Improving HMIS Data Quality...
Data Quality Assessment Pilot Highlights Focus on Improving HMIS Data Quality...Data Quality Assessment Pilot Highlights Focus on Improving HMIS Data Quality...
Data Quality Assessment Pilot Highlights Focus on Improving HMIS Data Quality...
 
E-Government In A Recession
E-Government In A RecessionE-Government In A Recession
E-Government In A Recession
 
Claims dept casestudy_2009
Claims dept casestudy_2009Claims dept casestudy_2009
Claims dept casestudy_2009
 
Active Strategy: Automated Balanced Scorecard
Active Strategy: Automated Balanced ScorecardActive Strategy: Automated Balanced Scorecard
Active Strategy: Automated Balanced Scorecard
 
Partnerships for
Partnerships for Partnerships for
Partnerships for
 

More from David Covington

Recommendations for Urgent and Emergency Psychiatric Healthcare
Recommendations for Urgent and Emergency Psychiatric HealthcareRecommendations for Urgent and Emergency Psychiatric Healthcare
Recommendations for Urgent and Emergency Psychiatric Healthcare
David Covington
 
Crisis Now Retreat Model 2018
Crisis Now Retreat Model 2018Crisis Now Retreat Model 2018
Crisis Now Retreat Model 2018
David Covington
 
Zero Suicide in Healthcare: The Story of an International Declaration and Soc...
Zero Suicide in Healthcare: The Story of an International Declaration and Soc...Zero Suicide in Healthcare: The Story of an International Declaration and Soc...
Zero Suicide in Healthcare: The Story of an International Declaration and Soc...
David Covington
 
SPA Conference 2018 - Crisis Now Workshop
SPA Conference 2018 - Crisis Now WorkshopSPA Conference 2018 - Crisis Now Workshop
SPA Conference 2018 - Crisis Now Workshop
David Covington
 
What if Everyone Embraced Recovery?
What if Everyone Embraced Recovery?What if Everyone Embraced Recovery?
What if Everyone Embraced Recovery?
David Covington
 
Crisis Now Business Case (2018)
Crisis Now Business Case (2018)Crisis Now Business Case (2018)
Crisis Now Business Case (2018)
David Covington
 
The Retreat Model: Crisis Facility Alternatives
The Retreat Model: Crisis Facility AlternativesThe Retreat Model: Crisis Facility Alternatives
The Retreat Model: Crisis Facility Alternatives
David Covington
 
New Crisisnow.com Website dedicated to transforming mental health crisis syst...
New Crisisnow.com Website dedicated to transforming mental health crisis syst...New Crisisnow.com Website dedicated to transforming mental health crisis syst...
New Crisisnow.com Website dedicated to transforming mental health crisis syst...
David Covington
 
Suicide Prevention Experts Convene in Washington DC
Suicide Prevention Experts Convene in Washington DCSuicide Prevention Experts Convene in Washington DC
Suicide Prevention Experts Convene in Washington DC
David Covington
 
American Association of Suicidology Honors US Rep Grace F. Napolitano
American Association of Suicidology Honors US Rep Grace F. NapolitanoAmerican Association of Suicidology Honors US Rep Grace F. Napolitano
American Association of Suicidology Honors US Rep Grace F. Napolitano
David Covington
 
Urgent and Emergency Care Summit 2018 London IIMHL
Urgent and Emergency Care Summit 2018 London IIMHLUrgent and Emergency Care Summit 2018 London IIMHL
Urgent and Emergency Care Summit 2018 London IIMHL
David Covington
 
RI International Fife Crisis to Recovery Mural
RI International Fife Crisis to Recovery MuralRI International Fife Crisis to Recovery Mural
RI International Fife Crisis to Recovery Mural
David Covington
 
Crisis Now Business Case - Update for NASMHPD
Crisis Now Business Case - Update for NASMHPDCrisis Now Business Case - Update for NASMHPD
Crisis Now Business Case - Update for NASMHPD
David Covington
 
Crisis Now State Region Self-Assessment Programmatic Guide
Crisis Now State Region Self-Assessment Programmatic GuideCrisis Now State Region Self-Assessment Programmatic Guide
Crisis Now State Region Self-Assessment Programmatic Guide
David Covington
 
The Arizona Crisis Now Model: AHCCCS Outcomes
The Arizona Crisis Now Model: AHCCCS OutcomesThe Arizona Crisis Now Model: AHCCCS Outcomes
The Arizona Crisis Now Model: AHCCCS Outcomes
David Covington
 
The Arizona Crisis Now Model: AHCCCS Outcomes
The Arizona Crisis Now Model: AHCCCS OutcomesThe Arizona Crisis Now Model: AHCCCS Outcomes
The Arizona Crisis Now Model: AHCCCS Outcomes
David Covington
 
Beyond Beds Crisis Now Business Case National Dialogues NOLA 2017
Beyond Beds Crisis Now Business Case National Dialogues NOLA 2017Beyond Beds Crisis Now Business Case National Dialogues NOLA 2017
Beyond Beds Crisis Now Business Case National Dialogues NOLA 2017
David Covington
 
Crisis Now Business Case Infographic 2018
Crisis Now Business Case Infographic 2018Crisis Now Business Case Infographic 2018
Crisis Now Business Case Infographic 2018
David Covington
 
The Way Forward: Federal Action for a System That Works for All People Living...
The Way Forward: Federal Action for a System That Works for All People Living...The Way Forward: Federal Action for a System That Works for All People Living...
The Way Forward: Federal Action for a System That Works for All People Living...
David Covington
 
AAS Dream Speaker Results Post Phoenix 2017 Survey
AAS Dream Speaker Results Post Phoenix 2017 SurveyAAS Dream Speaker Results Post Phoenix 2017 Survey
AAS Dream Speaker Results Post Phoenix 2017 Survey
David Covington
 

More from David Covington (20)

Recommendations for Urgent and Emergency Psychiatric Healthcare
Recommendations for Urgent and Emergency Psychiatric HealthcareRecommendations for Urgent and Emergency Psychiatric Healthcare
Recommendations for Urgent and Emergency Psychiatric Healthcare
 
Crisis Now Retreat Model 2018
Crisis Now Retreat Model 2018Crisis Now Retreat Model 2018
Crisis Now Retreat Model 2018
 
Zero Suicide in Healthcare: The Story of an International Declaration and Soc...
Zero Suicide in Healthcare: The Story of an International Declaration and Soc...Zero Suicide in Healthcare: The Story of an International Declaration and Soc...
Zero Suicide in Healthcare: The Story of an International Declaration and Soc...
 
SPA Conference 2018 - Crisis Now Workshop
SPA Conference 2018 - Crisis Now WorkshopSPA Conference 2018 - Crisis Now Workshop
SPA Conference 2018 - Crisis Now Workshop
 
What if Everyone Embraced Recovery?
What if Everyone Embraced Recovery?What if Everyone Embraced Recovery?
What if Everyone Embraced Recovery?
 
Crisis Now Business Case (2018)
Crisis Now Business Case (2018)Crisis Now Business Case (2018)
Crisis Now Business Case (2018)
 
The Retreat Model: Crisis Facility Alternatives
The Retreat Model: Crisis Facility AlternativesThe Retreat Model: Crisis Facility Alternatives
The Retreat Model: Crisis Facility Alternatives
 
New Crisisnow.com Website dedicated to transforming mental health crisis syst...
New Crisisnow.com Website dedicated to transforming mental health crisis syst...New Crisisnow.com Website dedicated to transforming mental health crisis syst...
New Crisisnow.com Website dedicated to transforming mental health crisis syst...
 
Suicide Prevention Experts Convene in Washington DC
Suicide Prevention Experts Convene in Washington DCSuicide Prevention Experts Convene in Washington DC
Suicide Prevention Experts Convene in Washington DC
 
American Association of Suicidology Honors US Rep Grace F. Napolitano
American Association of Suicidology Honors US Rep Grace F. NapolitanoAmerican Association of Suicidology Honors US Rep Grace F. Napolitano
American Association of Suicidology Honors US Rep Grace F. Napolitano
 
Urgent and Emergency Care Summit 2018 London IIMHL
Urgent and Emergency Care Summit 2018 London IIMHLUrgent and Emergency Care Summit 2018 London IIMHL
Urgent and Emergency Care Summit 2018 London IIMHL
 
RI International Fife Crisis to Recovery Mural
RI International Fife Crisis to Recovery MuralRI International Fife Crisis to Recovery Mural
RI International Fife Crisis to Recovery Mural
 
Crisis Now Business Case - Update for NASMHPD
Crisis Now Business Case - Update for NASMHPDCrisis Now Business Case - Update for NASMHPD
Crisis Now Business Case - Update for NASMHPD
 
Crisis Now State Region Self-Assessment Programmatic Guide
Crisis Now State Region Self-Assessment Programmatic GuideCrisis Now State Region Self-Assessment Programmatic Guide
Crisis Now State Region Self-Assessment Programmatic Guide
 
The Arizona Crisis Now Model: AHCCCS Outcomes
The Arizona Crisis Now Model: AHCCCS OutcomesThe Arizona Crisis Now Model: AHCCCS Outcomes
The Arizona Crisis Now Model: AHCCCS Outcomes
 
The Arizona Crisis Now Model: AHCCCS Outcomes
The Arizona Crisis Now Model: AHCCCS OutcomesThe Arizona Crisis Now Model: AHCCCS Outcomes
The Arizona Crisis Now Model: AHCCCS Outcomes
 
Beyond Beds Crisis Now Business Case National Dialogues NOLA 2017
Beyond Beds Crisis Now Business Case National Dialogues NOLA 2017Beyond Beds Crisis Now Business Case National Dialogues NOLA 2017
Beyond Beds Crisis Now Business Case National Dialogues NOLA 2017
 
Crisis Now Business Case Infographic 2018
Crisis Now Business Case Infographic 2018Crisis Now Business Case Infographic 2018
Crisis Now Business Case Infographic 2018
 
The Way Forward: Federal Action for a System That Works for All People Living...
The Way Forward: Federal Action for a System That Works for All People Living...The Way Forward: Federal Action for a System That Works for All People Living...
The Way Forward: Federal Action for a System That Works for All People Living...
 
AAS Dream Speaker Results Post Phoenix 2017 Survey
AAS Dream Speaker Results Post Phoenix 2017 SurveyAAS Dream Speaker Results Post Phoenix 2017 Survey
AAS Dream Speaker Results Post Phoenix 2017 Survey
 

Recently uploaded

How to choose the best dermatologists in Indore.
How to choose the best dermatologists in Indore.How to choose the best dermatologists in Indore.
How to choose the best dermatologists in Indore.
Gokuldas Hospital
 
Physical demands in sports - WCSPT Oslo 2024
Physical demands in sports - WCSPT Oslo 2024Physical demands in sports - WCSPT Oslo 2024
Physical demands in sports - WCSPT Oslo 2024
Torstein Dalen-Lorentsen
 
DECLARATION OF HELSINKI - History and principles
DECLARATION OF HELSINKI - History and principlesDECLARATION OF HELSINKI - History and principles
DECLARATION OF HELSINKI - History and principles
anaghabharat01
 
Skin Diseases That Happen During Summer.
 Skin Diseases That Happen During Summer. Skin Diseases That Happen During Summer.
Skin Diseases That Happen During Summer.
Gokuldas Hospital
 
Tele Optometry (kunj'sppt) / Basics of tele optometry.
Tele Optometry (kunj'sppt) / Basics of tele optometry.Tele Optometry (kunj'sppt) / Basics of tele optometry.
Tele Optometry (kunj'sppt) / Basics of tele optometry.
Kunj Vihari
 
Breast cancer: Post menopausal endocrine therapy
Breast cancer: Post menopausal endocrine therapyBreast cancer: Post menopausal endocrine therapy
Breast cancer: Post menopausal endocrine therapy
Dr. Sumit KUMAR
 
How to Control Your Asthma Tips by gokuldas hospital.
How to Control Your Asthma Tips by gokuldas hospital.How to Control Your Asthma Tips by gokuldas hospital.
How to Control Your Asthma Tips by gokuldas hospital.
Gokuldas Hospital
 
Know the difference between Endodontics and Orthodontics.
Know the difference between Endodontics and Orthodontics.Know the difference between Endodontics and Orthodontics.
Know the difference between Endodontics and Orthodontics.
Gokuldas Hospital
 
The Nervous and Chemical Regulation of Respiration
The Nervous and Chemical Regulation of RespirationThe Nervous and Chemical Regulation of Respiration
The Nervous and Chemical Regulation of Respiration
MedicoseAcademics
 
Medical Quiz ( Online Quiz for API Meet 2024 ).pdf
Medical Quiz ( Online Quiz for API Meet 2024 ).pdfMedical Quiz ( Online Quiz for API Meet 2024 ).pdf
Medical Quiz ( Online Quiz for API Meet 2024 ).pdf
Jim Jacob Roy
 
Histololgy of Female Reproductive System.pptx
Histololgy of Female Reproductive System.pptxHistololgy of Female Reproductive System.pptx
Histololgy of Female Reproductive System.pptx
AyeshaZaid1
 
Pharmacology of 5-hydroxytryptamine and Antagonist
Pharmacology of 5-hydroxytryptamine and AntagonistPharmacology of 5-hydroxytryptamine and Antagonist
Pharmacology of 5-hydroxytryptamine and Antagonist
Dr. Nikhilkumar Sakle
 
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdfCHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
rishi2789
 
LOW BIRTH WEIGHT. PRETERM BABIES OR SMALL FOR DATES BABIES
LOW BIRTH WEIGHT. PRETERM BABIES OR SMALL FOR DATES BABIESLOW BIRTH WEIGHT. PRETERM BABIES OR SMALL FOR DATES BABIES
LOW BIRTH WEIGHT. PRETERM BABIES OR SMALL FOR DATES BABIES
ShraddhaTamshettiwar
 
Acute Gout Care & Urate Lowering Therapy .pdf
Acute Gout Care & Urate Lowering Therapy .pdfAcute Gout Care & Urate Lowering Therapy .pdf
Acute Gout Care & Urate Lowering Therapy .pdf
Jim Jacob Roy
 
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdfCHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
rishi2789
 
Test bank for karp s cell and molecular biology 9th edition by gerald karp.pdf
Test bank for karp s cell and molecular biology 9th edition by gerald karp.pdfTest bank for karp s cell and molecular biology 9th edition by gerald karp.pdf
Test bank for karp s cell and molecular biology 9th edition by gerald karp.pdf
rightmanforbloodline
 
Travel Clinic Cardiff: Health Advice for International Travelers
Travel Clinic Cardiff: Health Advice for International TravelersTravel Clinic Cardiff: Health Advice for International Travelers
Travel Clinic Cardiff: Health Advice for International Travelers
NX Healthcare
 
Pollen and Fungal allergy: aeroallergy.pdf
Pollen and Fungal allergy: aeroallergy.pdfPollen and Fungal allergy: aeroallergy.pdf
Pollen and Fungal allergy: aeroallergy.pdf
Chulalongkorn Allergy and Clinical Immunology Research Group
 
Cervical Disc Arthroplasty ORSI 2024.pptx
Cervical Disc Arthroplasty ORSI 2024.pptxCervical Disc Arthroplasty ORSI 2024.pptx
Cervical Disc Arthroplasty ORSI 2024.pptx
LEFLOT Jean-Louis
 

Recently uploaded (20)

How to choose the best dermatologists in Indore.
How to choose the best dermatologists in Indore.How to choose the best dermatologists in Indore.
How to choose the best dermatologists in Indore.
 
Physical demands in sports - WCSPT Oslo 2024
Physical demands in sports - WCSPT Oslo 2024Physical demands in sports - WCSPT Oslo 2024
Physical demands in sports - WCSPT Oslo 2024
 
DECLARATION OF HELSINKI - History and principles
DECLARATION OF HELSINKI - History and principlesDECLARATION OF HELSINKI - History and principles
DECLARATION OF HELSINKI - History and principles
 
Skin Diseases That Happen During Summer.
 Skin Diseases That Happen During Summer. Skin Diseases That Happen During Summer.
Skin Diseases That Happen During Summer.
 
Tele Optometry (kunj'sppt) / Basics of tele optometry.
Tele Optometry (kunj'sppt) / Basics of tele optometry.Tele Optometry (kunj'sppt) / Basics of tele optometry.
Tele Optometry (kunj'sppt) / Basics of tele optometry.
 
Breast cancer: Post menopausal endocrine therapy
Breast cancer: Post menopausal endocrine therapyBreast cancer: Post menopausal endocrine therapy
Breast cancer: Post menopausal endocrine therapy
 
How to Control Your Asthma Tips by gokuldas hospital.
How to Control Your Asthma Tips by gokuldas hospital.How to Control Your Asthma Tips by gokuldas hospital.
How to Control Your Asthma Tips by gokuldas hospital.
 
Know the difference between Endodontics and Orthodontics.
Know the difference between Endodontics and Orthodontics.Know the difference between Endodontics and Orthodontics.
Know the difference between Endodontics and Orthodontics.
 
The Nervous and Chemical Regulation of Respiration
The Nervous and Chemical Regulation of RespirationThe Nervous and Chemical Regulation of Respiration
The Nervous and Chemical Regulation of Respiration
 
Medical Quiz ( Online Quiz for API Meet 2024 ).pdf
Medical Quiz ( Online Quiz for API Meet 2024 ).pdfMedical Quiz ( Online Quiz for API Meet 2024 ).pdf
Medical Quiz ( Online Quiz for API Meet 2024 ).pdf
 
Histololgy of Female Reproductive System.pptx
Histololgy of Female Reproductive System.pptxHistololgy of Female Reproductive System.pptx
Histololgy of Female Reproductive System.pptx
 
Pharmacology of 5-hydroxytryptamine and Antagonist
Pharmacology of 5-hydroxytryptamine and AntagonistPharmacology of 5-hydroxytryptamine and Antagonist
Pharmacology of 5-hydroxytryptamine and Antagonist
 
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdfCHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
 
LOW BIRTH WEIGHT. PRETERM BABIES OR SMALL FOR DATES BABIES
LOW BIRTH WEIGHT. PRETERM BABIES OR SMALL FOR DATES BABIESLOW BIRTH WEIGHT. PRETERM BABIES OR SMALL FOR DATES BABIES
LOW BIRTH WEIGHT. PRETERM BABIES OR SMALL FOR DATES BABIES
 
Acute Gout Care & Urate Lowering Therapy .pdf
Acute Gout Care & Urate Lowering Therapy .pdfAcute Gout Care & Urate Lowering Therapy .pdf
Acute Gout Care & Urate Lowering Therapy .pdf
 
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdfCHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
 
Test bank for karp s cell and molecular biology 9th edition by gerald karp.pdf
Test bank for karp s cell and molecular biology 9th edition by gerald karp.pdfTest bank for karp s cell and molecular biology 9th edition by gerald karp.pdf
Test bank for karp s cell and molecular biology 9th edition by gerald karp.pdf
 
Travel Clinic Cardiff: Health Advice for International Travelers
Travel Clinic Cardiff: Health Advice for International TravelersTravel Clinic Cardiff: Health Advice for International Travelers
Travel Clinic Cardiff: Health Advice for International Travelers
 
Pollen and Fungal allergy: aeroallergy.pdf
Pollen and Fungal allergy: aeroallergy.pdfPollen and Fungal allergy: aeroallergy.pdf
Pollen and Fungal allergy: aeroallergy.pdf
 
Cervical Disc Arthroplasty ORSI 2024.pptx
Cervical Disc Arthroplasty ORSI 2024.pptxCervical Disc Arthroplasty ORSI 2024.pptx
Cervical Disc Arthroplasty ORSI 2024.pptx
 

Behavioral Health Link 2010

  • 1. Georgia Crisis & Access Line (GCAL) 8/1/2007 1 David W. Covington, LPC, MBA, COO & Chief Executive Officer (2002-2009)
  • 4. 16 Ideas for Improving Government Services Crisis & Access Line, State of Georgia (June 2009) 2009 8/1/2007 4
  • 23. The most important processes in behavioral health organizations depend on people. Automating interactions among these caring professionals can dramatically improve how the process of the services functions, increase its efficiency and lower its error rate. Using software and business solutions that support this human workflow optimize positive outcomes, which maximize recovery and resiliency. 8/1/2007 23
  • 24. We have introduced a new generation crisis center utilizing individualized software solutions that empower our direct staff, supervisors, manag ers, funding agencies and those who utilize our crisis services. A suite of specially designed applications provide real-time “actionable intelligence,” as well as coaching, prompts and a wealth of information at your fingertips. 8/1/2007 24
  • 25. With the stigma that goes with mental illness in our society, even today, it is hard to make that first step to pick up the ‘400-pound’ phone. The Georgia Crisis & Access Line works to make accessibility of care as easy as possible. 8/1/2007 25
  • 26. These high-tech solutions empower staff to provide faster, friendlier and easier services. Our supervisors use support tools to verify quality and improve speed. We report these outcomes, and see transparency as critical in operating as a good steward of public funds. 8/1/2007 26
  • 27. State of Georgia Government COMMISSIONER FRANK BERRY GEORGIA DEPARTMENT OF BEHAVIORAL HEALTH AND DEVELOPMENTAL DISABILITIES 8/1/2007 27