Creating space for design
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This document discusses removing blinders like cultural and educational limitations to better understand humanity and create meaningful solutions with and for people. It emphasizes integrating all parts of oneself, believing in employees' problem-solving abilities, and allowing flexibility and failure in addressing what people truly need, which is to be seen, heard, and share experiences while moving between chaos and peace.
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Governments face increasingly complex economic and social challenges as public resources diminish. Society operates through networks while the public sector uses silos. The MaRS Solutions Lab works with governments, non-profits, businesses, academics and communities to tackle "wicked problems" and create system change around issues like chronic disease, public services, unemployment and food. The lab provides a space for collaborative experimentation and introduces new citizen-centered perspectives using principles of starting with citizens, creating with rather than for users, seeking small interventions with large impacts, and combining diagnosis, action and reflection to deliver improvements.
Design Change / Chris Sigaloff
Chris Sigaloff is considering different approaches to design change to make society smarter. The first approach would be to change the innovation discourse and policy through papers, campaigns and lobbying to improve economic growth and well-being. The second approach would be to change people's capacity to innovate and foster conditions for innovation through learning programs, professional networks and "interventures" to empower problem solving and exploring opportunities. The third approach would be to work directly with everyday people experiencing poor outcomes through "intervention sets" with feedback loops for policymakers, to enable people to flourish by creating or dismantling informal and formal systems.
New Reality - New Welfare / Jørgen clausen
The document discusses the challenges facing Odense Municipality in delivering welfare services with decreasing economic resources. It presents two choices: cut services proportionally each year or innovate to develop a welfare system that meets current and future demands with fewer resources. The municipality's vision is to deliver more quality with less resources. The new approach involves cooperation, preventative action, focusing on core values and outcomes. Examples provided include digitalization, rehabilitation programs, and empowerment initiatives. The overall strategic focus is exploring new models of government that are truly citizen-centered.
Public Service Re-Form: Towards a New Balance / Jocelyne Bourgon
The document outlines a framework for reforming public service called the New Synthesis Framework. It proposes rethinking, repositioning, and re-framing public administration to better serve the 21st century. The framework involves positioning government to take a broader view, leveraging collective power, and engaging citizens as value creators. It also discusses using the framework to design public reforms that help create adaptive government and a resilient society.
Innovation and design as drivers of social change - what does it take?
Christian Bason discusses the value of public sector innovation and co-creation/co-production with citizens in developing new public policies and services. He outlines two paradigm shifts - from professionals producing to experts co-creating with citizens, and from authorities providing services to citizens to authorities and citizens co-producing outcomes together. Effective co-creation involves experiencing issues from a citizen's perspective, prototyping ideas, and designing with an understanding of human behavior. Co-production can optimize existing systems or redefine them by investing in new capacities and facilitating platforms for different actors to work together. Public managers face challenges in transitioning to more collaborative models and redesigning systems through co-creation and co-production.
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Creating space for design
- 2. The Tension of Opposites
- 4. Value comes from understanding meaning and relevance Creating solutions thataremeaningful, relevant, desirable and useful for the people and WITH the people
- 5. Removingour blinders Cultural blinders Educational blinders Expert Role Company Culture & Politics
- 6. Removingour blinders Work flow
- 8. Integrity- being unified- the whole person Believing in the people you hire to solve the problems you face Change agents – meaning mining rebels – positive deviants Putting the taboos on the table Failing forward and the room to fail Flexibility and adaptability to change It is about people, not systems!!!!
- 9. What is needed? We search for contact: To be seen and to be heard (to be loved and to love) We search ways to move in and out of chaos and peace.
- 10. What is needed? We want to create and share experiences We are inspired by everyday heros, people just like ourselves who manage to do amazing things