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Enterprise World 2014 - Manufacturing Industry Breakout Session

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Enterprise World 2014 - Manufacturing Industry Breakout Session

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This presentation discusses the latest digital disruption related trends across the manufacturing industry and how OpenText's Enterprise Information Management solutions can help manage this digital disruption in the future. This presentation formed the basis of the manufacturing industry keynote session at Enterprise World 2014 in Orlando.

This presentation discusses the latest digital disruption related trends across the manufacturing industry and how OpenText's Enterprise Information Management solutions can help manage this digital disruption in the future. This presentation formed the basis of the manufacturing industry keynote session at Enterprise World 2014 in Orlando.

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Enterprise World 2014 - Manufacturing Industry Breakout Session

  1. 1. Digital Disruption Across Tomorrow’s Manufacturing Supply Chains Mark Morley, Industry Marketing Director
  2. 2. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Manufacturing 2.0, Rebooting Today’s Global Supply Chains… Global recession, wage strikes, natural disasters and increasing regulatory compliance are leading to manufacturers having to restructure their global supply chains
  3. 3. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Today’s Manufacturing Industry  North America, UK, Germany, China and Japan lead global figures for production output  Manufacturers continue to globalize production facilities and de-centralize design and engineering departments  Automotive and high tech industries are increasingly consumer-driven, which is leading to many new supply chain transformation projects  New technologies such as the Internet of Things will drive the ‘4th industrial revolution’
  4. 4. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Today’s Manufacturing Value Chain Distributed Operations in Multiple Countries Near-Shoring 2010 Onwards China Globalization 2014 Onwards Regional Marketing & Sales Manufacturing Distribution Sales Manufacturing Research & Design Manufacturing Shared Services Sales Distribution Global HQ Sales Shared Services Sales ‘BRIC’ Markets Expansion 2000 Onwards (BRIC = Brazil, Russia, India, China) ‘MINT’ Markets Expansion 2014 Onwards (MINT = Mexico, Indonesia, Nigeria, Turkey)
  5. 5. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 From BRICs to MINTs  After significant growth, BRICs starting to experience difficult market conditions  Inward investment to the BRICs is reducing due to an increasing interest to invest in new low cost markets  Fastest growing new markets collectively known as the MINTs
  6. 6. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Introducing the MINT Countries  MINT is term coined by former Goldman Sachs economist, Jim O’Neill, who also introduced the BRIC term ten years ago  Analysts estimate that the MINT countries could enjoy similar double digit growth as China saw between 2003 and 2008
  7. 7. Evolution of the Digital Manufacturing Business
  8. 8. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Traditional Manufacturing Value Chain  Information resided in multiple departmental silos  Difficult to find and navigate through information relating to a particular product  Lack of inter-departmental information exchange and collaboration  Business expansion led to information replication and multiple instances of key business systems such as ERP  Product design department traditionally led process automation initiatives and IT adoption Product Design & Engineering Manufacturing Supply Chain Management Marketing, Sales & Service Traditional Value Chain Source: Cap Gemini Consulting Analysis
  9. 9. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 LevelofDigitalPervasiveness High Low Design Production Design Production Purchasing Marketing Design Production Purchasing Field Support Logistics Marketing Design Production Purchasing Sales Field Support Logistics Marketing Design Production Purchasing 1980 - 1990 1990 - 2000 2010 - 2020 Design & Production Automation Computer Aided Design & Manufacture Digital Mockups & Collaborative Design Collaborative PLM & Cloud Connected Digital Business 1970 1980 1990 2000 2010 2020 Evolution of the Digital Manufacturing Business Increased digitization of information over the decades has allowed more departments across the extended enterprise to access & utilise this information Electronic Product Definition
  10. 10. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Digital Information Powers the Integrated Value Chain  The Integrated Value Chain relies on digital information to automate and accelerate internal operations  A centralized digital information hub:  Drives product innovation  Improves production efficiencies  Provides global agility  Increases customer satisfaction Source: Cap Gemini Consulting Analysis “Digital Transformation is not a quick-fix solution within rigid manufacturing processes and resources, but a long-term commitment and imperative” Digital Product Design Digital Shop Floor Digital Customization Digital Supply Chain
  11. 11. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Enterprise Information Management (EIM) Information governance, security and a single source of truth Enterprise Content Management Process velocity, flexibility, quality, efficiency Business Process Management Rich experiences across channels and devices, personalized to the user Customer Experience Management Secure transfer of information within and between organizations Information Exchange Find the right information at the right time Discovery
  12. 12. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 How EIM Supports the Lifecycle of a Manufactured Product Market / Customer Requirements A Product Design & Engineering B Prototype Testing & Compliance C Procurement / Supplier Onboarding D Manufacturing Engineering E Product Production F Product QA & Certification G Plant Maintenance & Asset Management H Ship to Distributor or Retail Network I Online / Store Customer Experience J Aftermarket Service & Support K Recalls & Warranty Repairs L
  13. 13. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Managing Information Across the Lifecycle of a Manufactured Product Market/Customer Requirements Product marketing department to undertake information gathering about market or customer specific requirements to understand specifications for new product/equipment design Product Design & Engineering Any information associated with the design of a product, eg CAD files or specifications will need to be stored via a LOTAR initiative, may also need to be exchanged internally or externally with contractors Prototype Testing & Compliance All product test data including materials testing, stress analysis results, performance tests and environmental test information should be retained and archived as part of LOTAR initiative
  14. 14. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Managing Information Across the Lifecycle of a Manufactured Product Procurement / Supplier Onboarding Suppliers will need to be identified & onboarded, procurement contracts drawn up and archived. B2B solutions will need to be deployed and supplier contact information centrally managed Product Production Assembly instructions, bill of materials, video tutorials, essentially any information used in the assembly of a product or piece of equipment could be made available on the shop floor Manufacturing Engineering Product related engineering information could be used to help design jigs and fixtures or develop tool paths for machining of castings. Plant maintenance schedules will need to be drawn up
  15. 15. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Plant Maintenance & Asset Management All equipment on the shop floor will need to be maintained and tested to a high standard, for example robots, milling machines, lathes and any other equipment used to manufacture products Managing Information Across the Lifecycle of a Manufactured Product Product QA & Certification Each product needs to be tested to ensure performance compliance and all results need to be archived for future use, QA & performance certificates will need to be archived Ship to Distributor or Retail Network Logistics and Shipping information needs to be sent to OEM or Service Centre. Contact & contract information for logistics providers needs to be maintained and archived in a central location
  16. 16. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Aftermarket Service & Support Aftermarket service centres and remote field service engineers need access to all information associated with a product or piece of equipment, eg drawings, 3D CAD Models, dis-assembly instructions and videos Managing Information Across the Lifecycle of a Manufactured Product Online / Store Customer Experience Customer experience needs to be consistent across main website and any support related sites as well as across mobile devices. All downloadable media needs to be presented and managed effectively Recall & Warranty Repairs Any future product recall process or warranty repair situation will need to be managed effectively. Any safety related issues will require getting access to all archived information for fault traceability purposes
  17. 17. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 How EIM Supports the Lifecycle of a Manufactured Product Market / Customer Requirements A Product Design & Engineering B Prototype Testing & Compliance C Procurement / Supplier Onboarding D Manufacturing Engineering E Product Production F Product QA & Certification G Plant Maintenance & Asset Management H Ship to Distributor or Retail Network I Online / Store Customer Experience J Aftermarket Service & Support K Recalls & Warranty Repairs L Enterprise Content Management Customer Experience Management Business Process Management Information Exchange Discovery Appworks
  18. 18. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Managing Digital Information Across a Manufacturing Business Market / Customer Requirements A Product Design & Engineering B Prototype Testing & Compliance C Procurement / Supplier Onboarding D Manufacturing Engineering E Product Production F Product QA & Certification G Plant Maintenance & Asset Management H Ship to Distributor or Retail Network I Online / Store Customer Experience J Aftermarket Service & Support K Recalls & Warranty Repairs L Enterprise Content Management Customer Experience Management Business Process Management Information Exchange Discovery Appworks
  19. 19. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Managing Digital Information – Product Design & Engineering  Any information associated with the design of a product will need to be centrally managed  Government regulations may require CAD data to be archived under a Long Term Archival and Retrieval (LOTAR) policy  Design information may need to be exchanged with external design partners and suppliers  Compliments an existing PLM archival system • 3D CAD/CAM Models • 3D Printing Files • 3D Visualization Models • 2D Drawings • Production Information • Product Bill of Materials • Stress Analysis Test Reports • Environmental Test Reports • Materials Testing Reports • Materials Specifications • Product Specifications • Videos/Animations/Renderings
  20. 20. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Managing Digital Information – Procurement / Supplier Onboarding  Suppliers will need to be identified, on- boarded and managed on an ongoing basis  Contract and Contact information for every supplier will need to be centrally managed  Each supplier will need to be contacted to identify existing B2B and ICT capabilities  Appropriate B2B technologies, either software or web-based portals, will need to be setup  Adherence to regulatory compliance initiatives • Supplier Contract Information • Supplier Contact Information • Protocol/Document Mediation • B2B Connectivity Testing • B2B Document Mapping • Implementing Appropriate B2B Software/Web Portal Solutions • Backend Systems Integration • Adhere to GRC Initiatives, e.g Electronic Invoicing • Community Management • 24/7 Helpdesk Support
  21. 21. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Managing Digital Information – Plant / Asset Management  All production-related equipment will need to be proactively maintained, including assembly & handling equipment, machining centres and utilities equipment  Maintenance teams will normally follow some form of standard process or procedure  Maintenance teams will need mobile access to a centralized repository of information for all plant equipment • Maintenance & Test Procedures • Equipment Monitoring • Assembly & Disassembly Videos • 3D Plant Design Models • 3D CAD Equipment Animations • 2D Equipment Drawings • 2D Utilities Diagrams • Equipment Test Procedures • Equipment Test Certificates • Sub-contractor Information • Regulatory & Compliance Info.
  22. 22. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Managing Digital Information – Online / Store Customer Experience  OEMs need a fast and secure way to manage and exchange media files across retail networks  Any type of retailer, whether car, motorbike, consumer goods or high tech will need to exchange information with their HQ location  All aspects of the customer experience must be consistent across online and in-store platforms  Centralized access to customer-related information brings significant business benefits • Product Brochures • Promotional Videos & Adverts • High Resolution Images • 3D Computer Graphic Animations • Product Training Videos • Technical Bulletins • Advertising Agency Collaboration • In Store Graphics/Designs/Layouts • Website Design & Management • Mobile Platforms & Social Media • Online Product Catalogues • Online Product Configurators
  23. 23. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Managing Digital Information – Aftermarket Service & Support  Aftermarket service centres and remote field service engineers need access to all information associated with a product  Information must be accessible remotely via ruggedized mobile devices  Replacement parts may need to be ordered/despatched from central warehouse  Product repairs may be part of a recall or warranty related process • Repair & Test Procedures • Assembly & Disassembly Videos • 3D Visualization Models • 2D Product Drawings • Product Specifications • Warranty & Recall Procedures • Regulatory & Compliance Info. • Product Test Certificates • Fault Diagnosis Routines • Spare Parts Ordering Portals • Technical Service Bulletins
  24. 24. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Managing Digital Information Across a Manufacturing Business Market / Customer Requirements A Product Design & Engineering B Prototype Testing & Compliance C Procurement / Supplier Onboarding D Manufacturing Engineering E Product Production F Product QA & Certification G Plant Maintenance & Asset Management H Ship to Distributor or Retail Network I Online / Store Customer Experience J Aftermarket Service & Support K Recalls & Warranty Repairs L Enterprise Content Management Customer Experience Management Business Process Management Information Exchange Discovery Appworks
  25. 25. The Future of the Digital Manufacturing Business
  26. 26. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 How will Information Technology Impact Your Company in the Year 2020?
  27. 27. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Data Cloud Mobile Apps Security Social Governance SaaS Disruptive Innovation  We are living in a time of massive disruption where information and the way we use it is changing the rules of business  Information is at the heart of the disruption
  28. 28. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 The Digital Age  Information drives innovation and growth  Information leads to greater insight, higher customer satisfaction, accelerates time to market, helps to open new opportunities, and enables you to remain competitive  Information is a key strategy component for every organization
  29. 29. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Gartner Technology Trends - 2015 By 2018, the total cost of ownership for business operations will be reduced by 30 percent through the adoption of smart machines and industrialized services..... Gartner, October 2014 1. Computing Everywhere 2. The Internet of Things (IoT) 3. 3D Printing 4. Advanced, Pervasive, Invisible Analytics 5. Context Rich Systems 6. Smart Machines 7. Cloud/Client Architecture 8. Software Defined Infrastructure 9. Web Scale IT 10.Risk Based Security & Self Protection
  30. 30. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Cloud Deployments in Manufacturing  Simplifies the deployment and management of global IT infrastructures  Allows manufacturers to quickly scale up or scale down production  Design information is now accessible by anyone across the enterprise ERP B2B PLM
  31. 31. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Today’s Manufacturing Operations are Entering a Period of Significant….. D I G I T A L D I S R U P T I O N New Sources of Unstructured Information Will Need Managing Across the Enterprise 4G Networks Cloud B Y O C Internet of Things W I F I PaaS 5G Networks Smart Grids Mesh Networks Big Data Social Networks Remote Monitoring Analytics Mobile Apps NFC Payments SAAS S E C U R I T Y T E L E M A T I C S Sensors RFID Smart Phones Tablets B Y O D Connected Devices 3D Printing Drones Wearable DevicesMass Storage M2M Robots
  32. 32. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Tomorrow’s Supply Chains Will be Impacted by a Nexus of Disruptive Technologies Wearable Devices Devices, such as Google Glass, will transform how digital information is accessed & shared across the enterprise allowing 3D Printing 3D Printers will manufacture parts on demand and contribute towards the introduction of the ‘zero length’ supply chains Drone Logistics Drone aircraft will transform the delivery of parts/finished goods to customers across short distance logistics networks Future EIM platforms will need to embrace these technologies…. Internet of Things Introduction of more connected IoT devices /equipment will allow manufacturers to develop more responsive supply chain networks Advanced Robotics Next generation advanced robotics will work side by side with human operatives, helping to automate more production processes
  33. 33. 1. Wearable Devices
  34. 34. Copyright © OpenText Corporation. All rights reserved.#OTEW2014  Devices, such as Google Glass, set to revolutionize how employees interact with their work environments  Many manual-focused jobs require hands to be free at all times  Glass, for example, brings data-rich information to the user in real-time Wearable Devices
  35. 35. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Wearable Devices – Warehouse Picking OK Glass, Trace Shipment Locate Part in Warehouse Scan Barcode Contact 3PL Provider
  36. 36. 2. 3D Printing
  37. 37. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 3D Printing  Technology entering the enterprise and general consumer markets  Products can be made using a variety of materials including metal  Likely to revolutionize production, as machine costs come down  HP is evaluating market as an extension of their printer business
  38. 38. Copyright © OpenText Corporation. All rights reserved.#OTEW2014  Technology is not new, been around for over twenty years, formerly rapid prototyping, stereolithography  Limited production area, restricts type of products that can be made  Relies on having a 3D representation of a product, either as a CAD model or a 3D scan based representation 3D Printing
  39. 39. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 HP Sprout PC & 3D Printer – 29th October 2014
  40. 40. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 HP, a Leader in Multi-Colour 3D Printing
  41. 41. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 3D Printing Examples
  42. 42. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Most Ambitious 3D Printing Project?
  43. 43. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Introduction of Zero Length Supply Chains? Original OEM Part 3D Printed Part  3D printing could potentially revolutionize the service sector  Certain replacement parts could be printed instantly at a service location  Combined with IoT, parts could be manufactured before existing parts experience wear or stress failure
  44. 44. 3. Advanced Robotics
  45. 45. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Advanced Robotics  Google acquired 8 robotics companies in 2013, looking to develop Android-based robotics operating system  One goal of robotics division is to help high tech companies automate manual-based assembly processes  Contract manufacturer Foxconn seen as perfect test environment, however will Google robots be assembling iPhones?
  46. 46. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Foxconn Automation, Goal = 1M ‘Foxbots’
  47. 47. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Foxconn Automation, the Reality
  48. 48. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Say Hello to ‘Baxter’
  49. 49. 4. Drone-based Logistics
  50. 50. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Amazon Prime AIR  Amazon aims to offer a 30 minute delivery service via fleet of drones  FAA is due to introduce regulations in 2015 for drone operation/safety  Amazon likely to acquire drone manufacturing companies, will then own part of their logistics network
  51. 51. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 The Future of Expedited Shipments?
  52. 52. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Rolls-Royce Drone Ships?
  53. 53. 5. Internet of Things
  54. 54. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 The Internet of Things - What Exactly is it? Internet of Things (IoT) Internet of Everything (Cisco) Industrial Internet (GE Software) Industry 4.0 (Bosch) Machine to Machine (M2M) Connectivity Across the Internet “Any machine or device connected (via fixed wire or wireless communication) to the internet & being able to transmit information in one form or another” IDC - 200Billion connected devices by 2020 Cisco - Estimates market size at $14.4Trillion
  55. 55. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Digital Information is now Feeding the Fourth Industrial Revolution Industrie 4.0 Source: Bosch
  56. 56. Copyright © OpenText Corporation. All rights reserved.#OTEW2014
  57. 57. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Core IoT Building Blocks Sensors Dedicated Processor Internet / Dedicated Network Big Data Storage Analytics & Reporting Key Characteristics = Energy Efficient + Cost Effective+ Quality & Reliable + Secure WiFi or 4G Comms Devices / ‘Things’
  58. 58. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Home Automation Nest provides an internet-enabled range of devices for home automation applications, this example shows a thermostat
  59. 59. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Home Automation Communications LG has developed a home hub to allow consumers to send text messages to remotely control household appliances
  60. 60. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Utilities Infrastructures Utilities companies in Barcelona, Spain have installed internet-enabled refuse bins to help identify whether bins are full or empty
  61. 61. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Connected Vehicles Tesla Motors offers one of the most advanced connected cars on the market today, the Model S sedan
  62. 62. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Remote e-Health Monitoring E-Health is expected to be a major beneficiary of IoT based devices, for example this e-Pill has a built-in high definition video camera
  63. 63. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 IoT Related ROI Source: Cisco
  64. 64. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 How Will IoT Impact Global Supply Chains?  Exponential growth in data flow across future supply chains  IoT will impact future supply chains in many different ways: Predictive Maintenance Self diagnostics identify failing components resulting in automated parts ordering Pervasive Visibility End to end visibility of shipments from point of manufacture to point of delivery Proactive Replenishment Optimization and automated ordering of inventory at the ultimate point of sale
  65. 65. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 1. Pervasive Visibility  Business Case - Visibility of shipments from the factory to the point of delivery  Example - Bosch developed a virtual supply chain based on inputs from an extended network of RFID readers at both their factories and across their global network of 3PL providers
  66. 66. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 2. Proactive Replenishment  Business Case - Optimization of inventory levels at the ultimate point of sale  Example - SAP developed a HANA based vending machine which tracks consumption trends, makes alternative buying suggestions & places automated orders for new stock
  67. 67. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 3. Predictive Maintenance  Business Case - Self diagnostics identify failing components resulting in automated parts order  Example - RAC automotive association in the UK offers a retrofit module that can help identify problems with a car and notify driver before they get too serious
  68. 68. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 EDIFACT XML SWIFT OFTP2 IDOC ANSIAS3 Contract Mfg. Distributors Customers 3PLs Banks Insurers AS2 FTP HTTPSSuppliers B2B HULFT IDOCS External Trading Partner Community Managing Information Across Tomorrow’s Digital Manufacturing Business ERPPLM Internal Enterprise Community Procurement Production Design Marketing Sales Service HQ EIM
  69. 69. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 B2B & Supply Chain Related Benefits  Supply chains will become even more responsive due to the sheer number of connected devices monitoring the end to end movement of shipments  Cross enterprise connectivity and collaboration will significantly improve business process and overall operational efficiencies  Introduction of more closed loop, intelligent B2B platforms and supply chains  Significant investment in new cloud based solutions will improve functionality and usability of next generation supply chain platforms
  70. 70. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Issues to Resolve  Address the inevitable security and privacy issues relating to IoT networks (in-house and third party), eg ensure virus protection for connected devices  Investment required to WiFi enable equipment, deploy sensors, build out IP and cellular networks  Introduce appropriate global standards to support future IoT related platforms, setting up relevant industry bodies such as the Industrial Internet Consortium (Cisco, GE, IBM, Intel, AT&T)  Avoid an IoT related ‘Dotcom’ style bubble of high valuations on unproven companies or technologies
  71. 71. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 ‘Facebook for Machines’ In the Future Every Connected Device Could Have an Online Profile
  72. 72. Conclusions
  73. 73. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Manufacturing 2020  Enterprise Information Management helps to embrace digital disruption in order to Simplify, Transform and Accelerate tomorrow’s Digital Manufacturing Business  Continued globalization will fuel the need for a simplified & centralized digital information hub  Technology being introduced today is going to transform tomorrow’s manufacturing operations  The Internet of Things is going to improve visibility across supply chains, accelerating business decisions and allowing companies to be more responsive to their customers
  74. 74. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Finally……. New IDC Manufacturing Study!  Survey undertaken across 270 companies in the High Tech, Automotive and CPG sectors  Survey responses from companies located in 8 leading manufacturing countries including South Korea, Japan and China  Report discusses how B2B integration can help companies drive superior supply chain performance Session INX 422 @ 13:55 on Wednesday
  75. 75. Copyright © OpenText Corporation. All rights reserved.#OTEW2014 Review of IDC Manufacturing Study Panasonic Round Table Conflict Minerals Reporting Michelin Case Study IDC Customer Panel Columbia Case Study Industry Strategist Meetings Birds of a Feather Breakfast www.opentext.com/OTIndustryInsights
  76. 76. Thank You Mark Morley Email: mark.morley@opentext.com Twitter: @markmorley About Me: about.me/MarkMorley

Editor's Notes

  • Today’s manufacturing supply chains have had to overcome a number of challenges over the years. External forces such as the recent global recession, human rights issues relating to Chinese production plants, natural disasters such as the Japanese earthquake and Thailand floods through to the so called omni-channel effect which is changing the way in which consumers purchase their products. These are just a few of the reasons why today’s manufacturers are having to restructure supply chains to meet these new demands.

    To try and address all these issues, manufacturers have had to build increased levels of flexibility into their global supply chains and ensure that they can scale their operations to meet the need of the market. Restructuring of supply chains, consolidation of IT infrastructures and increased sourcing from the emerging markets has meant that manufacturers have to become more responsive to changing market conditions.

    From a global supply chain point of view, the automotive and high tech industries have been the most impacted by the issues shown on this slide and yet these industries have been able to successfully turn around from the poor position they were in a few years ago.
  • It’s the year 2014 and we live in the time of an unprecedented technologic disruption. While the year 2020 is still over five years out, it is close enough for us to get the idea about the magnitude of changes through which will go our society, our personal lives, and our business environment by the time the year 2020 arrives.

    Let’s take a look at those changes and their impact!


  • SPEAKER NOTES
    We are living in a time of massive disruption where information and the way we use it is changing the rules of business.
    Information drives innovation and growth. The recent innovation in technologies ranging from mobile devices, analytics, and social media, to cloud computing and the Internet of Things are breeding innovations that are challenging the established rules of business.
  • SPEAKER NOTES
    At the heart of all the new technological innovation is information. No longer is information considered just the cost of doing business – now, it is well understood that information can be instrumental in driving innovation and growth.

    When used the right way, information leads to greater customer satisfaction, accelerates time to market, helps to open new opportunities and enables you to remain competitive. In short, information is a key strategy component for every organization today.


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