The world economy, and particularly international commerce, has incurred huge losses because of the
coronavirus epidemic. Due to the worldwide lockdown, social isolation, and other precautions taken to
prevent the spread of the COVID-19 pandemic, consumers have boosted their purchases on digital
services. Therefore, the corporate environment underwent dramatic changes throughout the quarantine
period. The COVID-19 crisis sped up the expansion of the digital commerce industry. The digital
commerce industries have exploded in growth during the COVID-19 disaster. Businesses and consumers
progressively "went online" as lockdowns became routine. It is anticipated that the growth rate of global e-
commerce will be 12.2 percent in the year 2022, which will bring the total sales of global e-commerce to
$5.542 trillion. Despite this, the pace of increase is slower than it was this time last year. By 2021, growth
rates for worldwide e-commerce will have reached 16.3 percent
The primary objective of this study is to investigate the impact that the coronavirus known as Covid-19 has had on the e-commerce in Asia. Coronavirus, one of the most lethal viruses currently known, is responsible for the deaths of many people. This indicates that the rate of economic growth in the nation has slowed down. On a very large scale, it has nearly completely disrupted all other kinds of businesses, including the e-commerce company. Most outlets owned by major merchants had been closed indefinitely. Aside from that, the situation is difficult for medium and small-sized enterprises (SMEs) since there are less customers shopping at their stores. Additionally, e-commerce companies should not be excluded from consideration. Additionally, Asia has a significant negative impact on them. China is the primary source of more than half of the goods items sold by many online retailers. As a result, it is presumable that this lethal virus will have a significant influence on the internet commerce conducted across Asia, particularly about the sale of Chinese goods. A survey was carried out as part of this study, and primary research was carried out as well, to get a more fruitful conclusion. The findings showed that most goods originate in China, and most industries are under lockdown, which implies that no items are imported or exported. This was shown by the fact that most industries are closed.
The primary objective of this study is to investigate the impact that the coronavirus known as Covid-19 has
had on the e-commerce in Asia. Coronavirus, one of the most lethal viruses currently known, is responsible
for the deaths of many people. This indicates that the rate of economic growth in the nation has slowed
down. On a very large scale, it has nearly completely disrupted all other kinds of businesses, including the
e-commerce company. Most outlets owned by major merchants had been closed indefinitely. Aside from
that, the situation is difficult for medium and small-sized enterprises (SMEs) since there are less customers
shopping at their stores. Additionally, e-commerce companies should not be excluded from consideration.
Additionally, Asia has a significant negative impact on them
COVID-19 Impact on E-commerce and Payments: Newsflash April 9-15, 2020 by ySt...yStats.com
This blog is part of a series of weekly insights that reveal the impact of the Coronavirus pandemic on global E-Commerce, Online Payment and many other vertical topics such as Online Travel, Cross-Border, Online Education etc.
Even before the pandemic struck, the payment industry was quite dynamic over the past few years. Double-digit growth rates, dizzy valuations, and technological advancements at an unprecedented rate are some of the indicators that prove it. However, one must not underestimate the small volume decline due to COVID-19.
How is covid 19 transforming the global e-commerce industry Umang Suneja
Coronavirus hits hard business across industries, including travel, retail, multiplex, etc and stock markets have shrunk. While e-commerce has shown tremendous growth amid the COVID-19 outbreak, with demand for food delivery, e-learning, driverless-delivery, entertainment skyrocketing, but supply chain disruption as production operations remain shut could severely cut short the e-commerce boom. Here’s an inquiry into the repercussions coronavirus pandemic has had on global finance so far.
Marketing Realities in a Growing Digital EconomyJohn F. Abate
Technology is quickly changing the way we view and interact with the world today. The global economy is also aligning with technological innovations at a meteoric pace. Hence, today the world is witnessing a speedy migration from the conventional economic model to the digitized or digital economy. The digital economy refers to the economic activities that stem from the global interconnectedness between people, businesses, and data over the Internet. Therefore, for marketing in the twenty-first century to be relevant and effective, it must align with the various intricacies and demands of the global digital economy.
According to the Interactive Advertising Bureau (IAB), the Internet economy is growing seven times as fast as the larger US economy. The report further provides that the Internet accounts for about 12 percent of the gross domestic product (GDP). Also, the Internet accounted for $2.45 trillion of the US GDP in 2020. Statistica reported that by 2025 about 94.2 percent of people in the United States would have access to the Internet. Also, by 2025 mobile phone subscriptions will hit 154 per 100 individuals in the US. Global digital marketing will reach $786.2 billion by 2026, while digital marketing and advertising in the United States is estimated at $155.3 billion in 2021.
The Fintech industry which is the backbone of all economies has also been impacted because of Covid. What are the implications of Covid to an important sector?
Indonesia ECommerce Metamorphosis in a post Covid worldRedSeer
Indonesia’s eCommerce ecosystem was in a phase of transformation during 2019 and early 2020. However, the rate of transformation has accelerated since Mar 2020, when the Covid-19 pandemic triggered severe restrictions on personal mobility.
The primary objective of this study is to investigate the impact that the coronavirus known as Covid-19 has had on the e-commerce in Asia. Coronavirus, one of the most lethal viruses currently known, is responsible for the deaths of many people. This indicates that the rate of economic growth in the nation has slowed down. On a very large scale, it has nearly completely disrupted all other kinds of businesses, including the e-commerce company. Most outlets owned by major merchants had been closed indefinitely. Aside from that, the situation is difficult for medium and small-sized enterprises (SMEs) since there are less customers shopping at their stores. Additionally, e-commerce companies should not be excluded from consideration. Additionally, Asia has a significant negative impact on them. China is the primary source of more than half of the goods items sold by many online retailers. As a result, it is presumable that this lethal virus will have a significant influence on the internet commerce conducted across Asia, particularly about the sale of Chinese goods. A survey was carried out as part of this study, and primary research was carried out as well, to get a more fruitful conclusion. The findings showed that most goods originate in China, and most industries are under lockdown, which implies that no items are imported or exported. This was shown by the fact that most industries are closed.
The primary objective of this study is to investigate the impact that the coronavirus known as Covid-19 has
had on the e-commerce in Asia. Coronavirus, one of the most lethal viruses currently known, is responsible
for the deaths of many people. This indicates that the rate of economic growth in the nation has slowed
down. On a very large scale, it has nearly completely disrupted all other kinds of businesses, including the
e-commerce company. Most outlets owned by major merchants had been closed indefinitely. Aside from
that, the situation is difficult for medium and small-sized enterprises (SMEs) since there are less customers
shopping at their stores. Additionally, e-commerce companies should not be excluded from consideration.
Additionally, Asia has a significant negative impact on them
COVID-19 Impact on E-commerce and Payments: Newsflash April 9-15, 2020 by ySt...yStats.com
This blog is part of a series of weekly insights that reveal the impact of the Coronavirus pandemic on global E-Commerce, Online Payment and many other vertical topics such as Online Travel, Cross-Border, Online Education etc.
Even before the pandemic struck, the payment industry was quite dynamic over the past few years. Double-digit growth rates, dizzy valuations, and technological advancements at an unprecedented rate are some of the indicators that prove it. However, one must not underestimate the small volume decline due to COVID-19.
How is covid 19 transforming the global e-commerce industry Umang Suneja
Coronavirus hits hard business across industries, including travel, retail, multiplex, etc and stock markets have shrunk. While e-commerce has shown tremendous growth amid the COVID-19 outbreak, with demand for food delivery, e-learning, driverless-delivery, entertainment skyrocketing, but supply chain disruption as production operations remain shut could severely cut short the e-commerce boom. Here’s an inquiry into the repercussions coronavirus pandemic has had on global finance so far.
Marketing Realities in a Growing Digital EconomyJohn F. Abate
Technology is quickly changing the way we view and interact with the world today. The global economy is also aligning with technological innovations at a meteoric pace. Hence, today the world is witnessing a speedy migration from the conventional economic model to the digitized or digital economy. The digital economy refers to the economic activities that stem from the global interconnectedness between people, businesses, and data over the Internet. Therefore, for marketing in the twenty-first century to be relevant and effective, it must align with the various intricacies and demands of the global digital economy.
According to the Interactive Advertising Bureau (IAB), the Internet economy is growing seven times as fast as the larger US economy. The report further provides that the Internet accounts for about 12 percent of the gross domestic product (GDP). Also, the Internet accounted for $2.45 trillion of the US GDP in 2020. Statistica reported that by 2025 about 94.2 percent of people in the United States would have access to the Internet. Also, by 2025 mobile phone subscriptions will hit 154 per 100 individuals in the US. Global digital marketing will reach $786.2 billion by 2026, while digital marketing and advertising in the United States is estimated at $155.3 billion in 2021.
The Fintech industry which is the backbone of all economies has also been impacted because of Covid. What are the implications of Covid to an important sector?
Indonesia ECommerce Metamorphosis in a post Covid worldRedSeer
Indonesia’s eCommerce ecosystem was in a phase of transformation during 2019 and early 2020. However, the rate of transformation has accelerated since Mar 2020, when the Covid-19 pandemic triggered severe restrictions on personal mobility.
Tips for the Food sector: To keep up with this constantly shifting consumer behavior, look for early signs by using Google Trends to see how demand for certain food products or delivery services is changing to meet people’s needs.
Tips for Travel marketers: Our APAC travel recovery itinerary revealed that people have local trips and safety in mind, so marketers should seek to provide safety information upfront and present local product offerings and fun activities.
Tips for keeping people entertained: Though some people who signed up for a new entertainment source might stay, there’s also a higher likelihood of churn when their trial period ends. If you saw an increase in people signing up for your online products and services, focus on retention to keep them coming back, especially if you offered a free trial during the pandemic.
Tips for merchants: Make sure you integrate digital payment options for your consumers. Digital payments are expected to see a continued boost post-COVID-19, and trust in e-Wallets will likely increase.
Although there is still some instability, the internet sector in SEA is set to emerge stronger than ever in a post-COVID-19 world. The digital economy remains a bright spot in a very challenging economic environment, and e-Commerce remains a key driver of growth. The biggest takeaway for brands and marketers is the need to focus on people and their changing habits online, as well as keeping up with changing trends, as we continue to understand what our new normal will look like in the future.
Information and communication technology (ICT) is currently the key enabler of most fields and sectors. It contributed to improving the field of commerce by advent, the concept of electronic commerce. The advent of e-commerce contributed to improving the commerce field by enabling customers to conduct their entire business transaction via the internet. Accordingly, e-commerce has become an indicator of the economic growth sought by countries in this digital age. One of the common forms of B2C e-commerce is online shopping in which the customer deals with a website and gets a full shopping experience online. The online shopping environment in Saudi Arabia is expected to grow as a result of the development of ICT, the spread of the Internet, the large proportion of the youth population and the rapid trend of online markets around the world, and in Saudi Arabia in particular. However, it is still immature, and the adoption of online shopping with Saudi e-shops in specific is less than expected. Therefore, this study seeks to explore the factors influencing the adoption of online shopping by females with Saudi e-shops. This study adopted a qualitative methodology, as data were collected by conducting thirty semi-structured interviews with Saudi females and analyzed through applying Thematic Analysis (TA) method using a software tool (NVivo). As a result, the study reported thirteen factors influencing Saudi females to adopt online shopping with Saudi eshops. Those factors were classified under six main themes: products-related factors, logistics-related factors, customer service-related factors, payment-related factors, technology-related factors, and culturerelated factors. Based on the study’s findings, the researcher reported the study contributions and future research recommendations in conclusion.
EXPLORING FACTORS INFLUENCING THE ADOPTION OF ONLINE SHOPPING WITH SAUDI ESHO...ijcsit
Information and communication technology (ICT) is currently the key enabler of most fields and sectors. It contributed to improving the field of commerce by advent, the concept of electronic commerce. The advent of e-commerce contributed to improving the commerce field by enabling customers to conduct their entire business transaction via the internet. Accordingly, e-commerce has become an indicator of the economic growth sought by countries in this digital age. One of the common forms of B2C e-commerce is online shopping in which the customer deals with a website and gets a full shopping experience online. The online shopping environment in Saudi Arabia is expected to grow as a result of the development of ICT, the spread of the Internet, the large proportion of the youth population and the rapid trend of online markets around the world, and in Saudi Arabia in particular. However, it is still immature, and the adoption of online shopping with Saudi e-shops in specific is less than expected. Therefore, this study seeks to explore the factors influencing the adoption of online shopping by females with Saudi e-shops. This study adopted a qualitative methodology, as data were collected by conducting thirty semi-structured interviews with Saudi females and analyzed through applying Thematic Analysis (TA) method using a software tool (NVivo). As a result, the study reported thirteen factors influencing Saudi females to adopt online shopping with Saudi eshops. Those factors were classified under six main themes: products-related factors, logistics-related factors, customer service-related factors, payment-related factors, technology-related factors, and culturerelated factors. Based on the study’s findings, the researcher reported the study contributions and future research recommendations in conclusion.
The retail banking industry is facing unprecedented challenges as a result of COVID-19. Customer behaviour has changed drastically and will continue to evolve in a post-Covid world. This LABTalk explores trends in channel usage, customer preferences and brand perceptions captured in the latest REBEX Pulse Survey spanning 30 countries. Join this LAB Talk session to learn how you can use the data and insights for your next case.
Authors: Thorsten Brackert, Mindy Hauptman, Byron Marshall, Holger Sachse, Bjorn Schwarz, Aldo Tolentino & Monica Wegner
Asmaa Khalil • MENA Discussion “2021 Global Food Policy Report: Transforming ...Lina Abdelfattah
The MENA regional section examines the diverse experiences of countries in the region, highlighting how the pandemic has compounded other serious challenges — including low oil prices, ongoing conflicts, and political transitions, as well as natural disasters — and has tested the resilience of those national food systems that are heavily dependent on food imports. At the launch event, speakers share updates on the post-COVID-19 recovery plans and discuss the way forward for strengthening the food system’s resilience to shocks.
Time for consumer goods companies to rethink digital marketingCognizant
Consumer goods companies must reinvent their digital marketing capabilities to actively engage consumers and move them along the path to purchase by consistently delivering highly personalized, authentic and valuable brand experiences across marketing channels.
Covid 19 Impact on E-Commerce and Payments: Newsflash April 2-8, 2020yStats.com
This blog is part of a series of weekly insights that reveal the impact of the Coronavirus pandemic on global E-Commerce, Online Payment and many other vertical topics such as Online Travel, Cross-Border, Online Education etc.
Global Digital Payment Industry amid COVID-19Sam Ghosh
The COVID-19 pandemic has caused a drastic decline in economic activity worldwide. This decline of economic activity affected the digital payment industry as well.
Data from VISA and Mastercard show that payment volume decreased by ~20% in the April-June 2020 quarter from the Oct-Dec 2019 quarter. The July-September 2020 quarter saw a slight recovery but the volumes were still lower than the Oct-Dec 2019 quarter. Debit payments seem to recover quicker than credit payments, especially in the US.
Cross-border transactions were severely affected due to lower trade volumes and international travel restrictions. This resulted in a drastic drop in cross-border transaction revenue for both VISA and Mastercard.
Though the payment companies are facing revenue pain in the short term, long-term prospects are brighter. The pandemic has quickened the adoption of digital payments across age groups. Adoption of digital payments by the elderly population is especially encouraging and can open up new business opportunities.
Big-Tech companies are also rapidly increasing their foothold in the payments industry through acquisitions, patents, and partnerships.
New technologies such as contactless payment and real-time payment also got a boost due to the pandemic.
Governments around the world encouraged residents to use digital payment systems as the pandemic emerged. In some cases, restrictions were placed on cash withdrawals and cash transactions.
Fee waivers, compliance relaxations, consumer protection, etc, measures were taken to boost digital payments.
In India, the Reserve Bank of India has introduced a framework for the recognition of a Self-Regulatory Organisation for Payment System Operators.
The crisis associated with COVID-19 is changing the e-commerce market. In just a few weeks, we have found ourselves in a completely new reality. For some, the pandemic is a chance for business development and gaining new market segments; for others, it has become a dramatic struggle for survival.
That's why our Codest experts dived into the market, analyzed available data, and prepared our own analysis and tips for all e-commerce companies which are struggling to win the battle with COVID-19. We released the report that is must-read for the whole industry (and not only!). It will help you understand better the current situation on the market and inspire you how to turn a threat into a success.
Marketing in coronavirus times: How to navigate your brand through the stormGeorge Gritzalas
While we are aware that coronavirus is a serious health matter, we would like to face it as another challenge in our industry and we encourage our clients to face it like one too.
In the era of data-driven warfare, the integration of big data and machine learning (ML) techniques has
become paramount for enhancing defence capabilities. This research report delves into the applications of
big data and ML in the defence sector, exploring their potential to revolutionize intelligence gathering,
strategic decision-making, and operational efficiency. By leveraging vast amounts of data and advanced
algorithms, these technologies offer unprecedented opportunities for threat detection, predictive analysis,
and optimized resource allocation. However, their adoption also raises critical concerns regarding data
privacy, ethical implications, and the potential for misuse. This report aims to provide a comprehensive
understanding of the current state of big data and ML in defence, while examining the challenges and
ethical considerations that must be addressed to ensure responsible and effective implementation.
Cloud Computing, being one of the most recent innovative developments of the IT world, has been
instrumental not just to the success of SMEs but, through their productivity and innovative contribution to
the economy, has even made a remarkable contribution to the economic growth of the United States. To
this end, the study focuses on how cloud computing technology has impacted economic growth through
SMEs in the United States. Relevant literature connected to the variables of interest in this study was
reviewed, and secondary data was generated and utilized in the analysis section of this paper. The findings
of this paper revealed that there have been meaningful contributions that the usage of virtualization has
made in the commercial dealings of small firms in the United States, and this has also been reflected in the
economic growth of the country. This paper further revealed that as important as cloud-based software is,
some SMEs are still skeptical about how it can help improve their business and increase their bottom line
and hence have failed to adopt it. Apart from the SMEs, some notable large firms in different industries,
including information and educational services, have adopted cloud computing technology and hence
contributed to the economic growth of the United States. Lastly, findings from our inferential statistics
revealed that no discernible change has occurred in innovation between small and big businesses in the
adoption of cloud computing. Both categories of businesses adopt cloud computing in the same way, and
their contribution to the American economy has no significant difference in the usage of virtualization.
More Related Content
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Tips for the Food sector: To keep up with this constantly shifting consumer behavior, look for early signs by using Google Trends to see how demand for certain food products or delivery services is changing to meet people’s needs.
Tips for Travel marketers: Our APAC travel recovery itinerary revealed that people have local trips and safety in mind, so marketers should seek to provide safety information upfront and present local product offerings and fun activities.
Tips for keeping people entertained: Though some people who signed up for a new entertainment source might stay, there’s also a higher likelihood of churn when their trial period ends. If you saw an increase in people signing up for your online products and services, focus on retention to keep them coming back, especially if you offered a free trial during the pandemic.
Tips for merchants: Make sure you integrate digital payment options for your consumers. Digital payments are expected to see a continued boost post-COVID-19, and trust in e-Wallets will likely increase.
Although there is still some instability, the internet sector in SEA is set to emerge stronger than ever in a post-COVID-19 world. The digital economy remains a bright spot in a very challenging economic environment, and e-Commerce remains a key driver of growth. The biggest takeaway for brands and marketers is the need to focus on people and their changing habits online, as well as keeping up with changing trends, as we continue to understand what our new normal will look like in the future.
Information and communication technology (ICT) is currently the key enabler of most fields and sectors. It contributed to improving the field of commerce by advent, the concept of electronic commerce. The advent of e-commerce contributed to improving the commerce field by enabling customers to conduct their entire business transaction via the internet. Accordingly, e-commerce has become an indicator of the economic growth sought by countries in this digital age. One of the common forms of B2C e-commerce is online shopping in which the customer deals with a website and gets a full shopping experience online. The online shopping environment in Saudi Arabia is expected to grow as a result of the development of ICT, the spread of the Internet, the large proportion of the youth population and the rapid trend of online markets around the world, and in Saudi Arabia in particular. However, it is still immature, and the adoption of online shopping with Saudi e-shops in specific is less than expected. Therefore, this study seeks to explore the factors influencing the adoption of online shopping by females with Saudi e-shops. This study adopted a qualitative methodology, as data were collected by conducting thirty semi-structured interviews with Saudi females and analyzed through applying Thematic Analysis (TA) method using a software tool (NVivo). As a result, the study reported thirteen factors influencing Saudi females to adopt online shopping with Saudi eshops. Those factors were classified under six main themes: products-related factors, logistics-related factors, customer service-related factors, payment-related factors, technology-related factors, and culturerelated factors. Based on the study’s findings, the researcher reported the study contributions and future research recommendations in conclusion.
EXPLORING FACTORS INFLUENCING THE ADOPTION OF ONLINE SHOPPING WITH SAUDI ESHO...ijcsit
Information and communication technology (ICT) is currently the key enabler of most fields and sectors. It contributed to improving the field of commerce by advent, the concept of electronic commerce. The advent of e-commerce contributed to improving the commerce field by enabling customers to conduct their entire business transaction via the internet. Accordingly, e-commerce has become an indicator of the economic growth sought by countries in this digital age. One of the common forms of B2C e-commerce is online shopping in which the customer deals with a website and gets a full shopping experience online. The online shopping environment in Saudi Arabia is expected to grow as a result of the development of ICT, the spread of the Internet, the large proportion of the youth population and the rapid trend of online markets around the world, and in Saudi Arabia in particular. However, it is still immature, and the adoption of online shopping with Saudi e-shops in specific is less than expected. Therefore, this study seeks to explore the factors influencing the adoption of online shopping by females with Saudi e-shops. This study adopted a qualitative methodology, as data were collected by conducting thirty semi-structured interviews with Saudi females and analyzed through applying Thematic Analysis (TA) method using a software tool (NVivo). As a result, the study reported thirteen factors influencing Saudi females to adopt online shopping with Saudi eshops. Those factors were classified under six main themes: products-related factors, logistics-related factors, customer service-related factors, payment-related factors, technology-related factors, and culturerelated factors. Based on the study’s findings, the researcher reported the study contributions and future research recommendations in conclusion.
The retail banking industry is facing unprecedented challenges as a result of COVID-19. Customer behaviour has changed drastically and will continue to evolve in a post-Covid world. This LABTalk explores trends in channel usage, customer preferences and brand perceptions captured in the latest REBEX Pulse Survey spanning 30 countries. Join this LAB Talk session to learn how you can use the data and insights for your next case.
Authors: Thorsten Brackert, Mindy Hauptman, Byron Marshall, Holger Sachse, Bjorn Schwarz, Aldo Tolentino & Monica Wegner
Asmaa Khalil • MENA Discussion “2021 Global Food Policy Report: Transforming ...Lina Abdelfattah
The MENA regional section examines the diverse experiences of countries in the region, highlighting how the pandemic has compounded other serious challenges — including low oil prices, ongoing conflicts, and political transitions, as well as natural disasters — and has tested the resilience of those national food systems that are heavily dependent on food imports. At the launch event, speakers share updates on the post-COVID-19 recovery plans and discuss the way forward for strengthening the food system’s resilience to shocks.
Time for consumer goods companies to rethink digital marketingCognizant
Consumer goods companies must reinvent their digital marketing capabilities to actively engage consumers and move them along the path to purchase by consistently delivering highly personalized, authentic and valuable brand experiences across marketing channels.
Covid 19 Impact on E-Commerce and Payments: Newsflash April 2-8, 2020yStats.com
This blog is part of a series of weekly insights that reveal the impact of the Coronavirus pandemic on global E-Commerce, Online Payment and many other vertical topics such as Online Travel, Cross-Border, Online Education etc.
Global Digital Payment Industry amid COVID-19Sam Ghosh
The COVID-19 pandemic has caused a drastic decline in economic activity worldwide. This decline of economic activity affected the digital payment industry as well.
Data from VISA and Mastercard show that payment volume decreased by ~20% in the April-June 2020 quarter from the Oct-Dec 2019 quarter. The July-September 2020 quarter saw a slight recovery but the volumes were still lower than the Oct-Dec 2019 quarter. Debit payments seem to recover quicker than credit payments, especially in the US.
Cross-border transactions were severely affected due to lower trade volumes and international travel restrictions. This resulted in a drastic drop in cross-border transaction revenue for both VISA and Mastercard.
Though the payment companies are facing revenue pain in the short term, long-term prospects are brighter. The pandemic has quickened the adoption of digital payments across age groups. Adoption of digital payments by the elderly population is especially encouraging and can open up new business opportunities.
Big-Tech companies are also rapidly increasing their foothold in the payments industry through acquisitions, patents, and partnerships.
New technologies such as contactless payment and real-time payment also got a boost due to the pandemic.
Governments around the world encouraged residents to use digital payment systems as the pandemic emerged. In some cases, restrictions were placed on cash withdrawals and cash transactions.
Fee waivers, compliance relaxations, consumer protection, etc, measures were taken to boost digital payments.
In India, the Reserve Bank of India has introduced a framework for the recognition of a Self-Regulatory Organisation for Payment System Operators.
The crisis associated with COVID-19 is changing the e-commerce market. In just a few weeks, we have found ourselves in a completely new reality. For some, the pandemic is a chance for business development and gaining new market segments; for others, it has become a dramatic struggle for survival.
That's why our Codest experts dived into the market, analyzed available data, and prepared our own analysis and tips for all e-commerce companies which are struggling to win the battle with COVID-19. We released the report that is must-read for the whole industry (and not only!). It will help you understand better the current situation on the market and inspire you how to turn a threat into a success.
Marketing in coronavirus times: How to navigate your brand through the stormGeorge Gritzalas
While we are aware that coronavirus is a serious health matter, we would like to face it as another challenge in our industry and we encourage our clients to face it like one too.
In the era of data-driven warfare, the integration of big data and machine learning (ML) techniques has
become paramount for enhancing defence capabilities. This research report delves into the applications of
big data and ML in the defence sector, exploring their potential to revolutionize intelligence gathering,
strategic decision-making, and operational efficiency. By leveraging vast amounts of data and advanced
algorithms, these technologies offer unprecedented opportunities for threat detection, predictive analysis,
and optimized resource allocation. However, their adoption also raises critical concerns regarding data
privacy, ethical implications, and the potential for misuse. This report aims to provide a comprehensive
understanding of the current state of big data and ML in defence, while examining the challenges and
ethical considerations that must be addressed to ensure responsible and effective implementation.
Cloud Computing, being one of the most recent innovative developments of the IT world, has been
instrumental not just to the success of SMEs but, through their productivity and innovative contribution to
the economy, has even made a remarkable contribution to the economic growth of the United States. To
this end, the study focuses on how cloud computing technology has impacted economic growth through
SMEs in the United States. Relevant literature connected to the variables of interest in this study was
reviewed, and secondary data was generated and utilized in the analysis section of this paper. The findings
of this paper revealed that there have been meaningful contributions that the usage of virtualization has
made in the commercial dealings of small firms in the United States, and this has also been reflected in the
economic growth of the country. This paper further revealed that as important as cloud-based software is,
some SMEs are still skeptical about how it can help improve their business and increase their bottom line
and hence have failed to adopt it. Apart from the SMEs, some notable large firms in different industries,
including information and educational services, have adopted cloud computing technology and hence
contributed to the economic growth of the United States. Lastly, findings from our inferential statistics
revealed that no discernible change has occurred in innovation between small and big businesses in the
adoption of cloud computing. Both categories of businesses adopt cloud computing in the same way, and
their contribution to the American economy has no significant difference in the usage of virtualization.
Energy-constrained Wireless Sensor Networks (WSNs) have garnered significant research interest in
recent years. Multiple-Input Multiple-Output (MIMO), or Cooperative MIMO, represents a specialized
application of MIMO technology within WSNs. This approach operates effectively, especially in
challenging and resource-constrained environments. By facilitating collaboration among sensor nodes,
Cooperative MIMO enhances reliability, coverage, and energy efficiency in WSN deployments.
Consequently, MIMO finds application in diverse WSN scenarios, spanning environmental monitoring,
industrial automation, and healthcare applications.
The AIRCC's International Journal of Computer Science and Information Technology (IJCSIT) is devoted to fields of Computer Science and Information Systems. The IJCSIT is a open access peer-reviewed scientific journal published in electronic form as well as print form. The mission of this journal is to publish original contributions in its field in order to propagate knowledge amongst its readers and to be a reference publication. IJCSIT publishes original research papers and review papers, as well as auxiliary material such as: research papers, case studies, technical reports etc.
With growing, Car parking increases with the number of car users. With the increased use of smartphones
and their applications, users prefer mobile phone-based solutions. This paper proposes the Smart Parking
Management System (SPMS) that depends on Arduino parts, Android applications, and based on IoT. This
gave the client the ability to check available parking spaces and reserve a parking spot. IR sensors are
utilized to know if a car park space is allowed. Its area data are transmitted using the WI-FI module to the
server and are recovered by the mobile application which offers many options attractively and with no cost
to users and lets the user check reservation details. With IoT technology, the smart parking system can be
connected wirelessly to easily track available locations.
Welcome to AIRCC's International Journal of Computer Science and Information Technology (IJCSIT), your gateway to the latest advancements in the dynamic fields of Computer Science and Information Systems.
Computer-Assisted Language Learning (CALL) are computer-based tutoring systems that deal with
linguistic skills. Adding intelligence in such systems is mainly based on using Natural Language
Processing (NLP) tools to diagnose student errors, especially in language grammar. However, most such
systems do not consider the modeling of student competence in linguistic skills, especially for the Arabic
language. In this paper, we will deal with basic grammar concepts of the Arabic language taught for the
fourth grade of the elementary school in Egypt. This is through Arabic Grammar Trainer (AGTrainer)
which is an Intelligent CALL. The implemented system (AGTrainer) trains the students through different
questions that deal with the different concepts and have different difficulty levels. Constraint-based student
modeling (CBSM) technique is used as a short-term student model. CBSM is used to define in small grain
level the different grammar skills through the defined skill structures. The main contribution of this paper
is the hierarchal representation of the system's basic grammar skills as domain knowledge. That
representation is used as a mechanism for efficiently checking constraints to model the student knowledge
and diagnose the student errors and identify their cause. In addition, satisfying constraints and the number
of trails the student takes for answering each question and fuzzy logic decision system are used to
determine the student learning level for each lesson as a long-term model. The results of the evaluation
showed the system's effectiveness in learning in addition to the satisfaction of students and teachers with its
features and abilities.
In the realm of computer security, the importance of efficient and reliable user authentication methods has
become increasingly critical. This paper examines the potential of mouse movement dynamics as a
consistent metric for continuous authentication. By analysing user mouse movement patterns in two
contrasting gaming scenarios, "Team Fortress" and "Poly Bridge," we investigate the distinctive
behavioral patterns inherent in high-intensity and low-intensity UI interactions. The study extends beyond
conventional methodologies by employing a range of machine learning models. These models are carefully
selected to assess their effectiveness in capturing and interpreting the subtleties of user behavior as
reflected in their mouse movements. This multifaceted approach allows for a more nuanced and
comprehensive understanding of user interaction patterns. Our findings reveal that mouse movement
dynamics can serve as a reliable indicator for continuous user authentication. The diverse machine
learning models employed in this study demonstrate competent performance in user verification, marking
an improvement over previous methods used in this field. This research contributes to the ongoing efforts to
enhance computer security and highlights the potential of leveraging user behavior, specifically mouse
dynamics, in developing robust authentication systems.
The AIRCC's International Journal of Computer Science and Information Technology (IJCSIT) is devoted to fields of Computer Science and Information Systems. The IJCSIT is a open access peer-reviewed scientific journal published in electronic form as well as print form. The mission of this journal is to publish original contributions in its field in order to propagate knowledge amongst its readers and to be a reference publication.
Image segmentation and classification tasks in computer vision have proven to be highly effective using neural networks, specifically Convolutional Neural Networks (CNNs). These tasks have numerous
practical applications, such as in medical imaging, autonomous driving, and surveillance. CNNs are capable
of learning complex features directly from images and achieving outstanding performance across several
datasets. In this work, we have utilized three different datasets to investigate the efficacy of various preprocessing and classification techniques in accurssedately segmenting and classifying different structures
within the MRI and natural images. We have utilized both sample gradient and Canny Edge Detection
methods for pre-processing, and K-means clustering have been applied to segment the images. Image
augmentation improves the size and diversity of datasets for training the models for image classification
The AIRCC's International Journal of Computer Science and Information Technology (IJCSIT) is devoted to fields of Computer Science and Information Systems. The IJCSIT is a open access peer-reviewed scientific journal published in electronic form as well as print form. The mission of this journal is to publish original contributions in its field in order to propagate knowledge amongst its readers and to be a reference publication.
This research aims to further understanding in the field of continuous authentication using behavioural
biometrics. We are contributing a novel dataset that encompasses the gesture data of 15 users playing
Minecraft with a Samsung Tablet, each for a duration of 15 minutes. Utilizing this dataset, we employed
machine learning (ML) binary classifiers, being Random Forest (RF), K-Nearest Neighbors (KNN), and
Support Vector Classifier (SVC), to determine the authenticity of specific user actions. Our most robust
model was SVC, which achieved an average accuracy of approximately 90%, demonstrating that touch
dynamics can effectively distinguish users. However, further studies are needed to make it viable option
for authentication systems. You can access our dataset at the following
link:https://github.com/AuthenTech2023/authentech-repo
This paper discusses the capabilities and limitations of GPT-3 (0), a state-of-the-art language model, in the
context of text understanding. We begin by describing the architecture and training process of GPT-3, and
provide an overview of its impressive performance across a wide range of natural language processing
tasks, such as language translation, question-answering, and text completion. Throughout this research
project, a summarizing tool was also created to help us retrieve content from any types of document,
specifically IELTS (0) Reading Test data in this project. We also aimed to improve the accuracy of the
summarizing, as well as question-answering capabilities of GPT-3 (0) via long text
In the realm of computer security, the importance of efficient and reliable user authentication methods has
become increasingly critical. This paper examines the potential of mouse movement dynamics as a
consistent metric for continuous authentication. By analysing user mouse movement patterns in two
contrasting gaming scenarios, "Team Fortress" and "Poly Bridge," we investigate the distinctive
behavioral patterns inherent in high-intensity and low-intensity UI interactions. The study extends beyond
conventional methodologies by employing a range of machine learning models. These models are carefully
selected to assess their effectiveness in capturing and interpreting the subtleties of user behavior as
reflected in their mouse movements. This multifaceted approach allows for a more nuanced and
comprehensive understanding of user interaction patterns. Our findings reveal that mouse movement
dynamics can serve as a reliable indicator for continuous user authentication. The diverse machine
learning models employed in this study demonstrate competent performance in user verification, marking
an improvement over previous methods used in this field. This research contributes to the ongoing efforts to
enhance computer security and highlights the potential of leveraging user behavior, specifically mouse
dynamics, in developing robust authentication systems.
Image segmentation and classification tasks in computer vision have proven to be highly effective using neural networks, specifically Convolutional Neural Networks (CNNs). These tasks have numerous
practical applications, such as in medical imaging, autonomous driving, and surveillance. CNNs are capable
of learning complex features directly from images and achieving outstanding performance across several
datasets. In this work, we have utilized three different datasets to investigate the efficacy of various preprocessing and classification techniques in accurssedately segmenting and classifying different structures
within the MRI and natural images. We have utilized both sample gradient and Canny Edge Detection
methods for pre-processing, and K-means clustering have been applied to segment the images. Image
augmentation improves the size and diversity of datasets for training the models for image classification.
This work highlights transfer learning’s effectiveness in image classification using CNNs and VGG 16 that
provides insights into the selection of pre-trained models and hyper parameters for optimal performance.
We have proposed a comprehensive approach for image segmentation and classification, incorporating preprocessing techniques, the K-means algorithm for segmentation, and employing deep learning models such
as CNN and VGG 16 for classification.
The security of Electric Vehicle (EV) charging has gained momentum after the increase in the EV adoption
in the past few years. Mobile applications have been integrated into EV charging systems that mainly use a
cloud-based platform to host their services and data. Like many complex systems, cloud systems are
susceptible to cyberattacks if proper measures are not taken by the organization to secure them. In this
paper, we explore the security of key components in the EV charging infrastructure, including the mobile
application and its cloud service. We conducted an experiment that initiated a Man in the Middle attack
between an EV app and its cloud services. Our results showed that it is possible to launch attacks against
the connected infrastructure by taking advantage of vulnerabilities that may have substantial economic and
operational ramifications on the EV charging ecosystem. We conclude by providing mitigation suggestions
and future research directions.
The AIRCC's International Journal of Computer Science and Information Technology (IJCSIT) is devoted to fields of Computer Science and Information Systems. The IJCSIT is a open access peer-reviewed scientific journal published in electronic form as well as print form. The mission of this journal is to publish original contributions in its field in order to propagate knowledge amongst its readers and to be a reference publication.
The AIRCC's International Journal of Computer Science and Information Technology (IJCSIT) is devoted to fields of Computer Science and Information Systems. The IJCSIT is a open access peer-reviewed scientific journal published in electronic form as well as print form. The mission of this journal is to publish original contributions in its field in order to propagate knowledge amongst its readers and to be a reference publication.
This paper describes the outcome of an attempt to implement the same transitive closure (TC) algorithm
for Apache MapReduce running on different Apache Hadoop distributions. Apache MapReduce is a
software framework used with Apache Hadoop, which has become the de facto standard platform for
processing and storing large amounts of data in a distributed computing environment. The research
presented here focuses on the variations observed among the results of an efficient iterative transitive
closure algorithm when run against different distributed environments. The results from these comparisons
were validated against the benchmark results from OYSTER, an open source Entity Resolution system. The
experiment results highlighted the inconsistencies that can occur when using the same codebase with
different implementations of Map Reduce.
Saudi Arabia stands as a titan in the global energy landscape, renowned for its abundant oil and gas resources. It's the largest exporter of petroleum and holds some of the world's most significant reserves. Let's delve into the top 10 oil and gas projects shaping Saudi Arabia's energy future in 2024.
Quality defects in TMT Bars, Possible causes and Potential Solutions.PrashantGoswami42
Maintaining high-quality standards in the production of TMT bars is crucial for ensuring structural integrity in construction. Addressing common defects through careful monitoring, standardized processes, and advanced technology can significantly improve the quality of TMT bars. Continuous training and adherence to quality control measures will also play a pivotal role in minimizing these defects.
Water scarcity is the lack of fresh water resources to meet the standard water demand. There are two type of water scarcity. One is physical. The other is economic water scarcity.
Welcome to WIPAC Monthly the magazine brought to you by the LinkedIn Group Water Industry Process Automation & Control.
In this month's edition, along with this month's industry news to celebrate the 13 years since the group was created we have articles including
A case study of the used of Advanced Process Control at the Wastewater Treatment works at Lleida in Spain
A look back on an article on smart wastewater networks in order to see how the industry has measured up in the interim around the adoption of Digital Transformation in the Water Industry.
COLLEGE BUS MANAGEMENT SYSTEM PROJECT REPORT.pdfKamal Acharya
The College Bus Management system is completely developed by Visual Basic .NET Version. The application is connect with most secured database language MS SQL Server. The application is develop by using best combination of front-end and back-end languages. The application is totally design like flat user interface. This flat user interface is more attractive user interface in 2017. The application is gives more important to the system functionality. The application is to manage the student’s details, driver’s details, bus details, bus route details, bus fees details and more. The application has only one unit for admin. The admin can manage the entire application. The admin can login into the application by using username and password of the admin. The application is develop for big and small colleges. It is more user friendly for non-computer person. Even they can easily learn how to manage the application within hours. The application is more secure by the admin. The system will give an effective output for the VB.Net and SQL Server given as input to the system. The compiled java program given as input to the system, after scanning the program will generate different reports. The application generates the report for users. The admin can view and download the report of the data. The application deliver the excel format reports. Because, excel formatted reports is very easy to understand the income and expense of the college bus. This application is mainly develop for windows operating system users. In 2017, 73% of people enterprises are using windows operating system. So the application will easily install for all the windows operating system users. The application-developed size is very low. The application consumes very low space in disk. Therefore, the user can allocate very minimum local disk space for this application.
Event Management System Vb Net Project Report.pdfKamal Acharya
In present era, the scopes of information technology growing with a very fast .We do not see any are untouched from this industry. The scope of information technology has become wider includes: Business and industry. Household Business, Communication, Education, Entertainment, Science, Medicine, Engineering, Distance Learning, Weather Forecasting. Carrier Searching and so on.
My project named “Event Management System” is software that store and maintained all events coordinated in college. It also helpful to print related reports. My project will help to record the events coordinated by faculties with their Name, Event subject, date & details in an efficient & effective ways.
In my system we have to make a system by which a user can record all events coordinated by a particular faculty. In our proposed system some more featured are added which differs it from the existing system such as security.
Courier management system project report.pdfKamal Acharya
It is now-a-days very important for the people to send or receive articles like imported furniture, electronic items, gifts, business goods and the like. People depend vastly on different transport systems which mostly use the manual way of receiving and delivering the articles. There is no way to track the articles till they are received and there is no way to let the customer know what happened in transit, once he booked some articles. In such a situation, we need a system which completely computerizes the cargo activities including time to time tracking of the articles sent. This need is fulfilled by Courier Management System software which is online software for the cargo management people that enables them to receive the goods from a source and send them to a required destination and track their status from time to time.
Cosmetic shop management system project report.pdfKamal Acharya
Buying new cosmetic products is difficult. It can even be scary for those who have sensitive skin and are prone to skin trouble. The information needed to alleviate this problem is on the back of each product, but it's thought to interpret those ingredient lists unless you have a background in chemistry.
Instead of buying and hoping for the best, we can use data science to help us predict which products may be good fits for us. It includes various function programs to do the above mentioned tasks.
Data file handling has been effectively used in the program.
The automated cosmetic shop management system should deal with the automation of general workflow and administration process of the shop. The main processes of the system focus on customer's request where the system is able to search the most appropriate products and deliver it to the customers. It should help the employees to quickly identify the list of cosmetic product that have reached the minimum quantity and also keep a track of expired date for each cosmetic product. It should help the employees to find the rack number in which the product is placed.It is also Faster and more efficient way.
Covid-19 Sparked the E-Commerce Revolution; Some Benefited, While Others Left in Cold
1. International Journal of Computer Science & Information Technology (IJCSIT) Vol 14, No 3, June 2022
DOI: 10.5121/ijcsit.2022.14309 111
COVID-19 SPARKED THE E-COMMERCE
REVOLUTION; SOME BENEFITED, WHILE
OTHERS LEFT IN COLD
Bilal Ahmed Wani and Dr. Noor Azizah BT. MohamadAli
Kulliyyah of Information and Communication Technology International Islamic
University of Malaysia, Kuala Lumpur, Malaysia
ABSTRACT
The world economy, and particularly international commerce, has incurred huge losses because of the
coronavirus epidemic. Due to the worldwide lockdown, social isolation, and other precautions taken to
prevent the spread of the COVID-19 pandemic, consumers have boosted their purchases on digital
services. Therefore, the corporate environment underwent dramatic changes throughout the quarantine
period. The COVID-19 crisis sped up the expansion of the digital commerce industry. The digital
commerce industries have exploded in growth during the COVID-19 disaster. Businesses and consumers
progressively "went online" as lockdowns became routine. It is anticipated that the growth rate of global e-
commerce will be 12.2 percent in the year 2022, which will bring the total sales of global e-commerce to
$5.542 trillion. Despite this, the pace of increase is slower than it was this time last year. By 2021, growth
rates for worldwide e-commerce will have reached 16.3 percent. This is a slowdown compared to the
growth rate of 26.4 percent that was seen in 2020, which was also the biggest year-over-year rise those
experts anticipate between 2020 and 2025 and may be related to the coronavirus pandemic that occurred
in recent years. Consumers in developing economies are the most likely to purchase online. Consumers
and companies in many of the world's least developed nations have been unable to take advantage of
pandemic-induced e-commerce prospects owing to continuing restrictions. These include high-cost internet
services, an overdependence on cash, a lack of customer trust, and a populace with little digital skills. The
danger is that the existing massive digital disparities between and within nations would deteriorate further
in the aftermath of the epidemic.
KEYWORDS
e-commerce; Pandemic, Digital Divide, Covid-19.
1. INTRODUCTION
In the years to follow, we will look back on the year 2020 as the year when everything began to
change. Nobody else has seen unusual and unexpected growth like the internet and e-commerce
industries, which have exploded in response to the COVID-19 financial crisis. During a time of
declining economic activity, COVID-19 has led to a surge in e-commerce and an acceleration of
the digital revolution. As Lockdowns became routine, firms and customers progressively "went
online," offering and buying more products and services online. As a result, e-proportion
commerce's of global retail trade increased from 14 percent in 2019 to around 17 percent in 2020,
according to the World Bank. Consumers in developing markets have made the biggest move to
online buying, according to the data, which suggest that e-commerce is growing rapidly around
the world. Mercado Libre, a Latin American internet marketplace, sold twice as much per day in
2020 as in 2019 at the same period. The first half of the new year saw a 50% rise in transaction
volume, according to the African e-commerce site Jumia. Between August 2019 and August
2. International Journal of Computer Science & Information Technology (IJCSIT) Vol 14, No 3, June 2022
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2020, the proportion of retail transactions conducted online in China increased from 19.4 percent
to 24.6 percent. In Kazakhstan, the proportion of retail transactions that are conducted online has
climbed from 5 percent in 2019 to 9.4 percent in 2020. In only one week in March 2020,
Thailand had a 60 percent increase in the number of shopping applications downloaded. The
upward trend in e-commerce adoption that began in 2020 is projected to continue throughout the
recovery period. However, consumers and companies in many of the world's least developed
nations have been unable to take advantage of pandemic-induced e-commerce possibilities as a
result of ongoing hurdles. These include high-priced internet connections, an over-reliance on
cash, a lack of customer confidence, a lack of digital skills among the general people, and a lack
of government attention to e-commerce. Governments that capitalize on e-potential commerce's
in this digitalizing economy will be in a better position to gain from global markets for their
products and services, whilst those who fail to do so will risk slipping farther behind. As one
example, consider the fact that the influenza epidemic has primarily benefitted the world's most
prominent internet platforms. There are a very limited number of major corporations
headquartered mostly in China and the United States that supply many of the solutions that are
utilised in e-commerce, teleworking, and cloud computing services. Despite the fact that smaller
businesses have achieved a stronger footing in the industry, their market presence is still dwarfed
by the digital giants, who are poised to consolidate their dominating position throughout the
epidemic.
Figure 1 Growth of average spending per month
[Source: UNCTAD and NetComm Suisse eCommerce Association]
The danger is that, as a result of the epidemic, the enormous digital disparities that previously
existed within and between nations would likely widen even more dramatically. As a result,
disparities would deepen even more, and the UN Sustainable Development Goals' advancement
will be hindered. However, the average monthly expenditure per consumer on the internet has
decreased significantly. Consumers in both developing and established nations have deferred
bigger purchases, with consumers in emerging countries prioritizing more basic items such as
food and medicine. The tourism and travel industries have seen the most significant declines,
with average expenditure per internet buyer decreasing by 75 percent in recent years.
2. LITERATURE REVIEW
In principle, the shift in customer behavior toward online buying will benefit online merchants of
all sizes, regardless of their size. It is probable that if an online platform is unable to provide a
competitive user experience, it will fail to lure, impress, and keep consumers. According to
Fortune magazine, "businesses with extensive e-commerce services... will fare the best amid the
present turbulence. " Because of the continuing impact of COVID-19 on the world's population,
and because consumers are adapting, businesses with a strong ecommerce offering may ensure
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113
that they are available when customers need them. Nike, for example, has been able to raise their
digital sales by 30% as a consequence of the integration of its fitness and e-commerce
applications into their existing websites (Alber, 2020).
(Nakhate and Jain, 2020) sought to determine the impact that the coronavirus had on online
business. The vast majority of the kits are made in China, which contributes to their impressive
level of reliability. Because of the effects of the coronavirus, every step of the shipping process is
made more difficult, which in turn slowed the expansion of e-commerce throughout the nation
and the state. This research study investigates the consequences that the Corona virus has had on
the industries that are involved in ecommerce. It was revealed in the study that the broad
pandemic is having a substantial negative effect on online businesses, and this impact is
becoming worse as time goes on.
In a highly competitive market context, businesses that put money into digital marketing
strategies like analytics, search engine optimization, content marketing, conversion rate
optimization, and sponsored social may be able to thrive.. Maintain your involvement in internet
marketing strategies. Using sponsored media to market your company at this time of crisis is a
wonderful idea. Due to changes in demand, paid media campaigns may need to adjust their
emphasis to succeed. In order to adapt to changing customer search patterns, it may be necessary
to use a different set of terms (Majali, 2018) (Hasana et al., 2020).
The purpose of study sone by (Pandey and Parmar, 2019) was to evaluate the variables that
influence the online buying behaviour of consumers. According to the findings of the study,
consumers' online shopping behaviour is influenced by a number of different factors, including
demographic factors, social factors, consumer online shopping experience, knowledge of using
the internet and computer, website design, social media, situational factors, facilitating
conditions, product characteristics, sales promotional scheme, payment option, delivery of goods,
and after sales services.
Even little tweaks to a website's user experience and page load speeds may have a major
influence on customer retention and conversion rates, according to the study. According to
research conducted by Amazon, a one-second increase in load time resulted in a 7 percent
reduction in conversions. Despite the fact that this rise may seem tiny, for Amazon, it represented
a $1.6 billion boost in sales at the time. Ecommerce sites are in a good position to benefit from
this, but only if they are able to attract clients in the first place, which they are not. Our behavior
toward internet channels is fast altering as a result of the pandemic, and these alterations are
likely to persist after the outbreak has ended (Elsayed & Elrhim, 2020) (Majali & Bohari, 2016).
Bold enterprises who invest aggressively and promptly in their internet businesses will get to the
top of their respective industries. A quick response is required to survive, but it is the long-term
view that distinguishes victors. It is now time to build that digital marketplace or acquire crucial
digital skills to help you grow your business (Fernandes, 2020).
In addition to saving time and energy, online shopping allows consumers to purchase their goods
faster and more conveniently. When buying online and comparing products with a large variety
of options and supplies, the price advantage might easily win out. Brown et al discovered that
everyday chores such as grocery shopping have grown simpler for consumers who dislike
crowds, according to their findings (Williams, Bertsch, Wiele, Iwaarden & Dale et.al). Online
purchasing is used by certain customers only for the purpose of avoiding face-to-face engagement
with salespeople because they are uncomfortable haggling with salespeople. Johnson and
colleagues discovered that there are significant disparities between E-marketing and conventional
marketing.
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Since traditionally focused marketing can only concentrate on one-to-one contact, it is necessary
for marketers to promote their products to a single consumer around the clock. Because online
shopping marketers conduct their business via a user-friendly website, it is critical to create a
website that is visually appealing to the most prominent customer.
3. METHODOLOGY
The qualitative research approach was selected as the technique to be used for this investigation.
According to Gaudet and Robert (2018), the primary objective of qualitative research is to get a
knowledge of the characteristics of various social phenomena. The acquisition of new
information is a continuous process whose main objective is to achieve a deep level of
comprehension with regard to the topic that is the subject of the study (Kalman, 2019). On the
other hand, quantitative research attempts to anticipate and generalize results (Tetnowski, 2015).
Despite the fact that the findings of a qualitative study cannot be generalized across all small
businesses, quantitative research was not the best fit for this study given that the point of the
research was not to attempt to prove or disprove a hypothesis. The purpose of the research was to
gain a better understanding of the phenomenon being studied. The purpose of the research was to
gain a better understanding of the phenomenon being studied (Hammarberg et al., 2016). Since
the purpose of this research was not to identify a cause or an effect, but rather to investigate, a
qualitative research approach was the one that worked best for this investigation (Tetnowski,
2015). According to Kalman (2019), when the purpose of the research is to recognize and
investigate various ideas or points of view, it is suitable to employ a qualitative technique. In this
scenario, the objective was to investigate the successful e-commerce marketing methods that are
used by the owners and managers of small retail businesses in order to either achieve
sustainability or boost profitability.
Yin (2014) explains that the goal of an exploratory case study is to provide answers to "what"
questions. The answers to these "what" questions may be obtained using a variety of methods,
such as questionnaires, archival research, or interviews. Interviews were the method that worked
best for this particular investigation. A descriptive case study offers a complete explanation of a
phenomenon, whereas an explanatory one answers "how" and "why" (Yin, 2014). This study
design was more suited than other feasible research designs within the chosen approach, such as
phenomenology or narrative inquiry, and it was one of the options available to us. The purpose of
conducting a narrative inquiry, as stated by Caine et al. (2017), is to understand the meaning of a
story that participants contributed throughout the data collecting process and to have continued
cooperation with the participants over the course of a given length of time. When all of the
participants have lived through and had the same experience, or phenomenon, a
phenomenological design is utilized (Van Manen, 2017). The goal in this situation would be to
completely analyze the participants' conversation about their lived experience; nevertheless, that
goal does not coincide with the aims of this research.
4. DISCUSSIONS
The Covid-19 virus has forced customers to direct their product demands more toward online
businesses than they have in the past as a consequence of the lockdowns. Consumers are placing
significant orders for the goods offered by Company X, and the company is now making a profit
as a result of the Covid-19 scenario. On the other hand, respondent X disclosed his uncertainty
about the manner in which Covid-19 would possibly be influencing them in a bad manner in the
foreseeable future. Customers are not currently experiencing substantial financial difficulties;
however, this position may change in the not-too-distant future if the lockdowns are resumed,
which may result in a decline in demand for the firm. The fact that the items intended for sale are
5. International Journal of Computer Science & Information Technology (IJCSIT) Vol 14, No 3, June 2022
115
meant to be created currently, but part of the manufacturing has been halted owing to recent
COVID-19 increases in China and Hong Kong, might cause complications, which means that
buyers may be unable to shop for certain products during those occasions. The company is
experiencing low client requests on their pricey furnishings, which is generating uncertainty in
the following months. Furthermore, respondent X indicates that he is scared that Covid-19 might
trigger a recession in the future, which could perhaps be the year 2023. In addition, X said that
the organization has lengthier delivery periods and delays for consumers, but that the customers,
for the most part, accept the situation. However, the delays are not the company's fault; rather,
they are the result of specific issues that have arisen with the forwarding agents and the limits that
they have imposed. Company X informs their clients about the issue and maintains a page on
their website that is only devoted to Covid-19. Customers may now take advantage of more
affordable choices for home delivery, and they now provide expedited shipping options.
Customers are more comfortable with online buying at these periods, which has mostly had a
favorable influence on the urban population's sales.
4.1. Top e-Commerce Retailers
Coronavirus has had a profound effect on global e-commerce. Research shows that 52% of
shoppers avoid going to brick-and-mortar stores in congested regions. In addition, 36% of those
polled said they would wait until they had the coronavirus vaccination before going shopping in
person. Because the effects of the coronavirus are dependent on the kind of product, the impact of
COVID-19 may be more or less depending on the type (Andrienko, 2020). Since this epidemic
has spread, individuals are staying at home and shopping from the comfort of their own homes,
working from home like Walmart's grocery e-commerce has risen by 74%. This time period saw
a surge in media use, as well as Facebook and Google updating its capabilities to connect more
people at once, such as Facebook's new 44-person Messenger service. On the other hand, Google
released an upgraded version (Sarah Davis, 2020). The top 10 e-commerce retailers in pandemic
are all found below.
Table 1. Andrienko, 2020
No Online store Earnings
1 Amazon.com 4059M
2 Ebay.com 1227M
3 Rakuten.co.jp 804M
4 Samsung.com 648M
5 Walmart.com 614M
6 Appel.com 562M
7 Aliexpress.com 532M
8 Etsy.com 395M
9 Homedepot.com 292M
10 Allegro.pl 272M
4.2. Online sales are booming, while in-store sales are improving
It is important to note that e-commerce existed long before COVID-19 was ever mentioned in our
jargon. There were 16.6 percent of retail sales online in 2019 compared to 7.6 percent in 2013.
From 2013 to 2019, e-percentage commerce's of retail sales has steadily increased. The
pandemic accelerated this tendency. In the second quarter of 2020, e-commerce sales were
$211.5 billion, up 32% from the first quarter and 44.5 percent from the previous year. E-
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commerce sales in the third quarter were almost $210 billion, up 37% from the third quarter of
2019. If a consumer does research on a product online before going to the shop and purchasing it,
these stats don't reflect such transactions. There hasn't been a direct correlation between online
retail sales growth and a decline in physical retail sales, though. Q3 2020 saw an all-time
quarterly high of $1.259 trillion in in-store retail, up 14.5 percent from a wobbly Q2 quarter. A
real retail store's immediacy and in-person encounter are important selling points for customers
nowadays. However, they want to interact with these stores in a new manner, one that
incorporates elements of both online and offline purchasing. After a poor start to the year, in-
store retail rebounded 14.5 percent in Q3 2020 to $1.259 trillion.
4.3. Adapting to the New Retail Environment Requires a Hybrid Strategy
Internet shopping had a major part in saving the US economy from incurring even more harm
during the epidemic. People are increasingly purchasing items online and having them delivered
right because they prefer to remain at home rather than risk contracting the virus. However, most
customers are still not totally satisfied with online shopping. More than ninety percent of those
polled in 2018 research said that high shipping costs and delivery times of more than two days to
their homes would discourage them from making an online purchase. Only Walmart, the nation's
biggest retailer, can compete with Amazon's Prime programme, which offers free delivery and
turnaround times of two days or less. In 2020, Amazon had a significant increase in sales. As
Walmart and Target have invested heavily in their online delivery systems, so have other major
retailers.
It is possible for brick-and-mortar merchants to satisfy consumers in this new context of growing
comfort with internet buying by embracing omni-channel marketing. As an example, shoppers
may purchase goods online, then pick them up at the store or even at their car's front step. Small
merchants face enormous obstacles because of the retail industry transition, which were made
worse by COVID-19. E-commerce is much more than merely putting up an online store and
waiting for customers to come through. Small businesses find it challenging to implement omni-
channel marketing strategies because of the high expenditures involved.
4.4. e-commerce growth has not benefited all online vendors and product categories
In the case of e-commerce, the impact of the COVID-19 problem is not consistent across product
categories or vendors. Consumption of products connected to personal protection (e.g.,
disposable gloves), home activities, groceries, or information and communications technology
(ICT) equipment increased in the United States while demand for travel, sports, and formal
clothes decreased. Online sales of medications and groceries increased dramatically in Germany
in March 2020, despite the fact that total online sales decreased by almost 18 percent. Chinese
consumers have seen significant growth in dining services (66.3 percent), domestic goods (48
percent), and food and drinks (46.7 percent), among other categories. According to the National
Retail Federation, its share of total e-commerce in the United States fell from 42 percent in
January 2020 to 38.5 percent in June 2020. It is possible that the COVID-19 issue resulted in a
change in demand away from small and specialized suppliers and toward bigger and more varied
merchants. Clothing product sales fell by 16% in 2019 compared to the previous year, after a
period of significant growth from 2018 to 2019 (23.7%).
4.5. Covid-19 may have long-term effects for e-commerce
As a direct reaction to COVID-19, 21% of individuals in the United States report ordering
groceries online or via an app from a local retailer. Anecdotal data from the SARS outbreak in
2002 and 2003 shows that the pandemic was a key impetus for Chinese retail's digital revolution.