Indonesia’s eCommerce ecosystem was in a phase of transformation during 2019 and early 2020. However, the rate of transformation has accelerated since Mar 2020, when the Covid-19 pandemic triggered severe restrictions on personal mobility.
Digital 2023 April Global Statshot Report v01 (April 2023)DataReportal
All the stats, data, and trends you need to understand how the world uses the internet, social media, mobile devices, and ecommerce in April 2023. For more reports in this series, and our in-depth analysis of the trends in this report, please visit https://datareportal.com/
After the sobering read seen in our 2022-23 report, this year’s World Press Trends study strikes a more cautiously optimistic note, with more than half of the respondents conveying a positive outlook about their companies’ business prospects for the foreseeable future.
This is despite publishers grappling with challenges on various fronts, including elevated inflation and interest rates, surging paper and printing expenses, continual shifts within advertising markets and audience behaviours, as well as wider geopolitical uncertainty reflected in conflicts in Ukraine, the Middle East and elsewhere.
Meanwhile, wider strategic challenges such as the surge of Generative AI, changing relationships with platforms and continued challenges to press freedom and freedom of expression, also continue to vex many journalists and publishers.
In response, news publishers are inevitably looking closely at their revenue strategy, investment priorities, areas of focus, cost management, and their stance on areas such as AI and other technologies. We delve into these themes extensively within this report.
This report is primarily based on the findings of an online survey distributed to WAN-IFRA members and other senior media executives between July and September 2023, and was available in four languages (English, French, Spanish and German).
Survey participants were typically members of the senior team at a newspaper or a newspaper group. Based on the information provided by our respondents, a third (66%) are C-Suite (CEOs, Publishers, Managing Directors). A further third is either a Commercial Director/Heads of Strategy or Executive Editor.
We received 175 complete responses from 60 nations around the world. Using classifications developed by the World Bank, 58% of respondents come from developed economies and 42% from developing economies. Our sample also features a wide range of different countries with respondents coming from countries as diverse as Argentina, Canada, Russia, and Indonesia. They also came from some of the world’s largest media markets, including Germany, India, the United States, and the United Kingdom.
Through the data and insights that they provided, we are able to comprehend the attitudes of today’s industry leaders in a variety of business and editorial roles. Their observations, regarding the sector’s present and future, can be seen throughout this report.
As ever, we want to express our appreciation to everyone who participated in this annual survey. This report would not be possible without their contributions.
A huge thank you to all of our contributors: Damian Radcliffe, Dr. Francois Nel, and Teemu Henriksson. Last but not least, this report would not be possible without the support of our partner, Stibo DX.
Size of Indonesia’s on demand services TAM by 2025. Indonesia’s share to rise to 41% by 2025E. Relatively high share of SEA pie expected to remain across Mobility, Food delivery and Logistics services.
All the data, statistics, and trends you need to make sense of digital in Laos in 2022. Includes the latest reported numbers for internet users, social media users, and mobile connections in Laos, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Indian grocery traditionally has been a primarily unorganized market, wherein more than 90% of the market is driven by traditional ‘kirana stores. However, in the past decade or so, organized brick & mortar and online channels have gained prominence. Online grocery has been boosted by covid-19 related tailwinds, with the GMV run-rates of major players growing by 70%+ during the period. This has led to an increased focus on the sector by large conglomerates as well as mature online players.
During Covid, while there were some challenges in the initial days of the lockdown, the segment has grown significantly. Most notably, fresh vegetables and fruits have seen 144% growth, while FMCG products grew 150%. While a lot of this growth will normalize to some extent as the COVID situation subsides, a significant portion of new users will persist and drive growth.
With the increasing demand and competition, it becomes imperative for brands to stay ahead by making data-driven decisions. In order to equip the brands to win in the online space, BigBasket Brand Intelligence and RedSeer have partnered to author this report. The idea here is to combine high-quality RedSeer IP on broader trends in the sector and BigBasket’s grocery expertise to create a ready-reckoner for brands, as they make strategic, product or channel-related decisions.
This report is an abridged version of the larger report which can be subscribed as per need. Besides the key trends of the sector, customer insights etc., this report deep dives on key categories such as Snacks & Packaged Foods, Beverages, Personal Care and Home Utilities, we present the quarterly growth in sales in the past 5 quarters with various sub-category splits.
Digital 2023 April Global Statshot Report v01 (April 2023)DataReportal
All the stats, data, and trends you need to understand how the world uses the internet, social media, mobile devices, and ecommerce in April 2023. For more reports in this series, and our in-depth analysis of the trends in this report, please visit https://datareportal.com/
After the sobering read seen in our 2022-23 report, this year’s World Press Trends study strikes a more cautiously optimistic note, with more than half of the respondents conveying a positive outlook about their companies’ business prospects for the foreseeable future.
This is despite publishers grappling with challenges on various fronts, including elevated inflation and interest rates, surging paper and printing expenses, continual shifts within advertising markets and audience behaviours, as well as wider geopolitical uncertainty reflected in conflicts in Ukraine, the Middle East and elsewhere.
Meanwhile, wider strategic challenges such as the surge of Generative AI, changing relationships with platforms and continued challenges to press freedom and freedom of expression, also continue to vex many journalists and publishers.
In response, news publishers are inevitably looking closely at their revenue strategy, investment priorities, areas of focus, cost management, and their stance on areas such as AI and other technologies. We delve into these themes extensively within this report.
This report is primarily based on the findings of an online survey distributed to WAN-IFRA members and other senior media executives between July and September 2023, and was available in four languages (English, French, Spanish and German).
Survey participants were typically members of the senior team at a newspaper or a newspaper group. Based on the information provided by our respondents, a third (66%) are C-Suite (CEOs, Publishers, Managing Directors). A further third is either a Commercial Director/Heads of Strategy or Executive Editor.
We received 175 complete responses from 60 nations around the world. Using classifications developed by the World Bank, 58% of respondents come from developed economies and 42% from developing economies. Our sample also features a wide range of different countries with respondents coming from countries as diverse as Argentina, Canada, Russia, and Indonesia. They also came from some of the world’s largest media markets, including Germany, India, the United States, and the United Kingdom.
Through the data and insights that they provided, we are able to comprehend the attitudes of today’s industry leaders in a variety of business and editorial roles. Their observations, regarding the sector’s present and future, can be seen throughout this report.
As ever, we want to express our appreciation to everyone who participated in this annual survey. This report would not be possible without their contributions.
A huge thank you to all of our contributors: Damian Radcliffe, Dr. Francois Nel, and Teemu Henriksson. Last but not least, this report would not be possible without the support of our partner, Stibo DX.
Size of Indonesia’s on demand services TAM by 2025. Indonesia’s share to rise to 41% by 2025E. Relatively high share of SEA pie expected to remain across Mobility, Food delivery and Logistics services.
All the data, statistics, and trends you need to make sense of digital in Laos in 2022. Includes the latest reported numbers for internet users, social media users, and mobile connections in Laos, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Indian grocery traditionally has been a primarily unorganized market, wherein more than 90% of the market is driven by traditional ‘kirana stores. However, in the past decade or so, organized brick & mortar and online channels have gained prominence. Online grocery has been boosted by covid-19 related tailwinds, with the GMV run-rates of major players growing by 70%+ during the period. This has led to an increased focus on the sector by large conglomerates as well as mature online players.
During Covid, while there were some challenges in the initial days of the lockdown, the segment has grown significantly. Most notably, fresh vegetables and fruits have seen 144% growth, while FMCG products grew 150%. While a lot of this growth will normalize to some extent as the COVID situation subsides, a significant portion of new users will persist and drive growth.
With the increasing demand and competition, it becomes imperative for brands to stay ahead by making data-driven decisions. In order to equip the brands to win in the online space, BigBasket Brand Intelligence and RedSeer have partnered to author this report. The idea here is to combine high-quality RedSeer IP on broader trends in the sector and BigBasket’s grocery expertise to create a ready-reckoner for brands, as they make strategic, product or channel-related decisions.
This report is an abridged version of the larger report which can be subscribed as per need. Besides the key trends of the sector, customer insights etc., this report deep dives on key categories such as Snacks & Packaged Foods, Beverages, Personal Care and Home Utilities, we present the quarterly growth in sales in the past 5 quarters with various sub-category splits.
Digital 2022 Spain (February 2022) v02DataReportal
All the data, statistics, and trends you need to make sense of digital in Spain in 2022. Includes the latest reported numbers for internet users, social media users, and mobile connections in Spain, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
apidays London 2022 - The State of Banking APIs 2022, Mark Boyd, Platformableapidays
apidays London 2022 - The Path from Open Banking to Embedded Finance
October 26 & 27, 2022
The State of Banking APIs 2022
Mark Boyd, Director at Platformable
------
Check out our conferences at https://www.apidays.global/
Do you want to sponsor or talk at one of our conferences?
https://apidays.typeform.com/to/ILJeAaV8
Learn more on APIscene, the global media made by the community for the community:
https://www.apiscene.io
Explore the API ecosystem with the API Landscape:
https://apilandscape.apiscene.io/
Deep dive into the API industry with our reports:
https://www.apidays.global/industry-reports/
Subscribe to our global newsletter:
https://apidays.typeform.com/to/i1MPEW
BCG and Meta today announced the launch of a new report around the increasing influence of digital in driving media and entertainment consumption in India.
MMA with Hansa Cequity launched a ‘Modern Marketer’s e-guide to Martech Maturity’ outlining martech maturity levels across sectors, understanding the current tools, the gaps with insights on the governance of martech stacks, and skilling best practices.
Digital 2022 Algeria (February 2022) v01DataReportal
All the data, statistics, and trends you need to make sense of digital in Algeria in 2022. Includes the latest reported numbers for internet users, social media users, and mobile connections in Algeria, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Digital 2022 Bulgaria (February 2022) v01DataReportal
All the data, statistics, and trends you need to make sense of digital in Bulgaria in 2022. Includes the latest reported numbers for internet users, social media users, and mobile connections in Bulgaria, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Digital 2023 Nepal (February 2023) v01DataReportal
All the data, statistics, and trends you need to make sense of digital in Nepal in 2023. Includes the latest reported numbers for internet users, social media users, and mobile connections in Nepal, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Of the different patterns that have emerged in governments’ fight against coronavirus—crush and contain is the most effective. While many countries missed the initial opportunity to crush and contain, it is critical that governments prepare now to make sure they don’t miss the opportunity again.
All the data, statistics, and trends you need to make sense of digital in India in 2021. Includes the latest reported numbers for internet users, social media users, and mobile connections in India, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Digital 2023 Global Overview Report (Summary Version) (January 2023) v02DataReportal
All the latest stats, insights, and trends you need to make sense of how the world uses the internet, mobile devices, social media, and ecommerce in January 2023. For more reports, including the latest global trends and in-depth local data for more than 240 countries and territories around the world, visit https://datareportal.com
Digital 2023 Global Overview Report - Data ReportalMohamed Mahdy
2023 Global Digital Report
Your comprehensive rundown of essential digital usage and connectivity insights from around the world — brought to you by Meltwater and We Are Social.
From social media and online audiences to advertising and ecommerce trends, get the stats you need to drive your digital strategies in 2023. This year’s report includes more than 400 pages of crucial stats, charts, and insights on global digital behavior and usage. Read it below for all you need to know about today’s digital world.
Digital 2019 Indonesia (January 2019) v01DataReportal
Everything you need to know about mobile, internet, social media, and e-commerce use in Indonesia in 2019. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Digital Europe: Pushing the frontier, capturing the benefitsMcKinsey & Company
What is the speed at which digital is and will change our world?
How is Europe performing in digital compared to the United States? Where is the progress? And where is the paralysis?
What some of the challenges and risks of digital – its potential to divide business and society – between the highly digitized: the “have-mores,” and the “haves:” those who are not able or willing to adapt fast enough.
And what is our share our vision with you for how Europe needs to capture the huge digital prize. What can start-ups, companies, public authorities – everyone in this room – do, to make it happen?
Digital 2022: Essential Instagram Stats for Q2 2022 v01DataReportal
This presentation contains DataReportal’s update on Instagram adoption and use around the world in April 2022, including the number of Instagram users by country, and insights into Instagram’s audience demographics (i.e. Instagram users by age and gender). Find similar reports for other top social platforms – and loads more great insights – at https://datareportal.com/social-media-platforms
COVID curve has remained flat, 0 deaths reported. Vietnam is the
fastest growing economy with size >100 Bn in 2020 as per IMF.
Sustained 6% GDP growth is expected over next 5 years - one
of the fastest growth outlooks in SEA / Globally.
The world economy, and particularly international commerce, has incurred huge losses because of the
coronavirus epidemic. Due to the worldwide lockdown, social isolation, and other precautions taken to
prevent the spread of the COVID-19 pandemic, consumers have boosted their purchases on digital
services. Therefore, the corporate environment underwent dramatic changes throughout the quarantine
period. The COVID-19 crisis sped up the expansion of the digital commerce industry. The digital
commerce industries have exploded in growth during the COVID-19 disaster. Businesses and consumers
progressively "went online" as lockdowns became routine. It is anticipated that the growth rate of global e-
commerce will be 12.2 percent in the year 2022, which will bring the total sales of global e-commerce to
$5.542 trillion. Despite this, the pace of increase is slower than it was this time last year. By 2021, growth
rates for worldwide e-commerce will have reached 16.3 percent
Digital 2022 Spain (February 2022) v02DataReportal
All the data, statistics, and trends you need to make sense of digital in Spain in 2022. Includes the latest reported numbers for internet users, social media users, and mobile connections in Spain, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
apidays London 2022 - The State of Banking APIs 2022, Mark Boyd, Platformableapidays
apidays London 2022 - The Path from Open Banking to Embedded Finance
October 26 & 27, 2022
The State of Banking APIs 2022
Mark Boyd, Director at Platformable
------
Check out our conferences at https://www.apidays.global/
Do you want to sponsor or talk at one of our conferences?
https://apidays.typeform.com/to/ILJeAaV8
Learn more on APIscene, the global media made by the community for the community:
https://www.apiscene.io
Explore the API ecosystem with the API Landscape:
https://apilandscape.apiscene.io/
Deep dive into the API industry with our reports:
https://www.apidays.global/industry-reports/
Subscribe to our global newsletter:
https://apidays.typeform.com/to/i1MPEW
BCG and Meta today announced the launch of a new report around the increasing influence of digital in driving media and entertainment consumption in India.
MMA with Hansa Cequity launched a ‘Modern Marketer’s e-guide to Martech Maturity’ outlining martech maturity levels across sectors, understanding the current tools, the gaps with insights on the governance of martech stacks, and skilling best practices.
Digital 2022 Algeria (February 2022) v01DataReportal
All the data, statistics, and trends you need to make sense of digital in Algeria in 2022. Includes the latest reported numbers for internet users, social media users, and mobile connections in Algeria, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Digital 2022 Bulgaria (February 2022) v01DataReportal
All the data, statistics, and trends you need to make sense of digital in Bulgaria in 2022. Includes the latest reported numbers for internet users, social media users, and mobile connections in Bulgaria, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Digital 2023 Nepal (February 2023) v01DataReportal
All the data, statistics, and trends you need to make sense of digital in Nepal in 2023. Includes the latest reported numbers for internet users, social media users, and mobile connections in Nepal, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Of the different patterns that have emerged in governments’ fight against coronavirus—crush and contain is the most effective. While many countries missed the initial opportunity to crush and contain, it is critical that governments prepare now to make sure they don’t miss the opportunity again.
All the data, statistics, and trends you need to make sense of digital in India in 2021. Includes the latest reported numbers for internet users, social media users, and mobile connections in India, as well as key indicators of ecommerce use. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Digital 2023 Global Overview Report (Summary Version) (January 2023) v02DataReportal
All the latest stats, insights, and trends you need to make sense of how the world uses the internet, mobile devices, social media, and ecommerce in January 2023. For more reports, including the latest global trends and in-depth local data for more than 240 countries and territories around the world, visit https://datareportal.com
Digital 2023 Global Overview Report - Data ReportalMohamed Mahdy
2023 Global Digital Report
Your comprehensive rundown of essential digital usage and connectivity insights from around the world — brought to you by Meltwater and We Are Social.
From social media and online audiences to advertising and ecommerce trends, get the stats you need to drive your digital strategies in 2023. This year’s report includes more than 400 pages of crucial stats, charts, and insights on global digital behavior and usage. Read it below for all you need to know about today’s digital world.
Digital 2019 Indonesia (January 2019) v01DataReportal
Everything you need to know about mobile, internet, social media, and e-commerce use in Indonesia in 2019. For more reports, including the latest global trends and individual data for more than 230 countries around the world, visit https://datareportal.com/
Digital Europe: Pushing the frontier, capturing the benefitsMcKinsey & Company
What is the speed at which digital is and will change our world?
How is Europe performing in digital compared to the United States? Where is the progress? And where is the paralysis?
What some of the challenges and risks of digital – its potential to divide business and society – between the highly digitized: the “have-mores,” and the “haves:” those who are not able or willing to adapt fast enough.
And what is our share our vision with you for how Europe needs to capture the huge digital prize. What can start-ups, companies, public authorities – everyone in this room – do, to make it happen?
Digital 2022: Essential Instagram Stats for Q2 2022 v01DataReportal
This presentation contains DataReportal’s update on Instagram adoption and use around the world in April 2022, including the number of Instagram users by country, and insights into Instagram’s audience demographics (i.e. Instagram users by age and gender). Find similar reports for other top social platforms – and loads more great insights – at https://datareportal.com/social-media-platforms
COVID curve has remained flat, 0 deaths reported. Vietnam is the
fastest growing economy with size >100 Bn in 2020 as per IMF.
Sustained 6% GDP growth is expected over next 5 years - one
of the fastest growth outlooks in SEA / Globally.
The world economy, and particularly international commerce, has incurred huge losses because of the
coronavirus epidemic. Due to the worldwide lockdown, social isolation, and other precautions taken to
prevent the spread of the COVID-19 pandemic, consumers have boosted their purchases on digital
services. Therefore, the corporate environment underwent dramatic changes throughout the quarantine
period. The COVID-19 crisis sped up the expansion of the digital commerce industry. The digital
commerce industries have exploded in growth during the COVID-19 disaster. Businesses and consumers
progressively "went online" as lockdowns became routine. It is anticipated that the growth rate of global e-
commerce will be 12.2 percent in the year 2022, which will bring the total sales of global e-commerce to
$5.542 trillion. Despite this, the pace of increase is slower than it was this time last year. By 2021, growth
rates for worldwide e-commerce will have reached 16.3 percent
The Fintech industry which is the backbone of all economies has also been impacted because of Covid. What are the implications of Covid to an important sector?
Ground Zero 4.0 | Scaling Up - Event ReportRedSeer
Executive Summary
The report is compiled of all the topics that were discussed at Ground Zero 4.0 and has been
segregated based on RedSeer’s research and panel inputs.
Key Findings:
1. Digital India
2. Retail
3. D2C
4. Education
5. Healthcare
6. Grocery
7. Etailing
The future of E-commerce in India and it's key driversKantinath Banerjee
In this article i am discussing about the near future of Indian E-commerce industry and the certain changes that are on the cards.#Internet #onlinemarketing #digitalmarketing #onlineadvertising #socialmedia #clickandbrick #onlineretail #flipkart #google #paidadvertising
The crisis associated with COVID-19 is changing the e-commerce market. In just a few weeks, we have found ourselves in a completely new reality. For some, the pandemic is a chance for business development and gaining new market segments; for others, it has become a dramatic struggle for survival.
That's why our Codest experts dived into the market, analyzed available data, and prepared our own analysis and tips for all e-commerce companies which are struggling to win the battle with COVID-19. We released the report that is must-read for the whole industry (and not only!). It will help you understand better the current situation on the market and inspire you how to turn a threat into a success.
The goal of the demonetization move in India is to make the economy stronger and eliminate the parallel cash economy which is unaccounted and untaxed. While this can impact the GDP negatively in the short term, it should have positive long term consequences. For e-commerce companies, which already have a digital payments system in place, it should lead to higher online payment and eventually eliminate the painful cash on delivery option. However, in the short term, witness a decline in GMV from India as the economy adjusts to the “new normal”.
Digital Advertising in India and disruptive trendsRedSeer
The advertising industry has found new, unique and effective ways to communicate to the target audience through digital mediums. This mode of communication geared up following the COVID pandemic. Further, a surge in the usage of smartphones and internet services has opened many doors for digital advertising. As per our data, digital ad spending in India is expected to become 2.5X in the next five years to USD 21 Bn.
At the centre of this digital shift is the user-generated content and influencer ecosystems that can drive highly targeted advertising. This strong ecosystem of ~2.5 to 3 million creators is expected to drive marketing spending of $2.8Bn- $3.5Bn by 2028.
Tips for the Food sector: To keep up with this constantly shifting consumer behavior, look for early signs by using Google Trends to see how demand for certain food products or delivery services is changing to meet people’s needs.
Tips for Travel marketers: Our APAC travel recovery itinerary revealed that people have local trips and safety in mind, so marketers should seek to provide safety information upfront and present local product offerings and fun activities.
Tips for keeping people entertained: Though some people who signed up for a new entertainment source might stay, there’s also a higher likelihood of churn when their trial period ends. If you saw an increase in people signing up for your online products and services, focus on retention to keep them coming back, especially if you offered a free trial during the pandemic.
Tips for merchants: Make sure you integrate digital payment options for your consumers. Digital payments are expected to see a continued boost post-COVID-19, and trust in e-Wallets will likely increase.
Although there is still some instability, the internet sector in SEA is set to emerge stronger than ever in a post-COVID-19 world. The digital economy remains a bright spot in a very challenging economic environment, and e-Commerce remains a key driver of growth. The biggest takeaway for brands and marketers is the need to focus on people and their changing habits online, as well as keeping up with changing trends, as we continue to understand what our new normal will look like in the future.
Strengthening the roots of B2B eCommerce - What has changed in 2021Shane Emerson
For every B2B eCommerce VAR, staying abreast of others when it comes to trends and updates is a must. Be sure to associate your business with a top-notch B2B eCommerce platform to ensure your business is growing continually.
There has been a sudden switch in the buying and selling pattern of the customers in all over India, which created the growth of e-commerce industry. This switch can also be noticed in the automobile industry. The online penetration of auto sector in the world market is approx. 0.7% in 2019. It was challenging for automobile ecommerce industry to make it successful in India, but eminent players of India have made it possible. To learn the possibilities and success of auto ecommerce industry go through this document.
E-commerce or Electronic commerce, is the purchasing, selling and exchanging of goods and services over computer network. These business transactions occur either as business-to-business, business-to-consumer, consumer-to-consumer or consumer-to-business
Similar to Indonesia ECommerce Metamorphosis in a post Covid world (20)
The report *State of D2C in India: A Logistics Update* talks about the evolving dynamics of the d2C landscape with a particular focus on how brands navigate the complexities of logistics. Third Party Logistics enablers emerge indispensable partners in facilitating the growth journey of D2C brands, offering cost-effective solutions tailored to their specific needs. As D2C brands continue to expand, they encounter heightened operational complexities with logistics standing out as a significant challenge. Logistics not only represents a substantial cost component for the brands but also directly influences the customer experience. Establishing efficient logistics operations while keeping costs low is therefore a crucial objective for brands. The report highlights how 3PLs are meeting the rising demands of D2C brands, supporting their expansion both online and offline, and paving the way for sustainable, scalable growth in this fast-paced market.
In “Decoding Omnichannel,” the report delves into the intricacies of this retail revolution, drawing insights from trailblazing companies like Caratlane, Lenskart, and Mamaearth. By offering actionable strategies and insights, we aim to empower entrepreneurs and brands to navigate this dynamic landscape with confidence. As India’s retail market hurtles towards a projected $2.2 trillion by 2030, the convergence of offline and online influences presents a transformative opportunity for consumer engagement. Embracing this fusion not only as a necessity but as a strategic imperative, businesses can position themselves at the forefront of innovation, driving sustainable growth and resonating deeply with the diverse needs of the Indian consumer
For an in-depth exploration, download the full report now!
MENA e-commerce: A unique ecosystem, in a period of transitionRedSeer
Amidst the turbulence of the pandemic, the digital economy surged globally, but nowhere more profoundly than in the MENA region. This is because we were still in the period of customer acquisition where the marketing spends are extremely high. The pandemic helped leapfrog these days, placing our region on a pedestal of growth.
Now, as we enter a post pandemic era, where the only constant is change, it is important to acknowledge some unique aspects of our digital economy that make it one of the most attractive ones globally.
The MENA Digital Economy has been a silver lining amidst a global funding slowdown and is aided by strong consumer confidence. There are various emerging micro trends that hold the potential to redefine its landscape. For brands and retailers, the challenge lies in discerning and prioritizing the trends that not only address genuine customer needs but also align with sound business logic despite associated costs. At the heart of this evolution is personalization, where artificial intelligence stands poised to play a pivotal role.
In the report, we have also highlighted five overarching consumer trends which need to be kept in mind to emerge on the right side of the next period of growth for our digital economy.
KSA food aggregators to deliver million smilesRedSeer
The food service sector in Saudi Arabia is currently a massive SAR 100 Bn market that has displayed resilience and rebounded swiftly. The market witnessed a covid-led decline because of reduced mobility/ operational hours and restaurant closures. During this time, an emerging trend of in-home consumption emerged which created a unique opportunity for food delivery players to capitalize on.
Currently, the food delivery market in KSA is experiencing rapid growth, driven by high consumer satisfaction and Net Promoter Scores (NPS) for food aggregators in the region. This growth is driven by evolving consumer preferences, as there is a notable transition towards prioritizing convenience over mere affordability, especially after the pandemic.The market is currently dominated by two key players: Hungerstation and Jahez, collectively responsible for ~70% of the food aggregator market. The emergence of new players in the market underscores its vast potential and the expanding addressable market. Despite being new, players like Noon Food and Ninja warrant close attention to the market’s future growth potential.
Food aggregators market is projected to reach 1 million daily touchpoints by 2024, providing numerous opportunities to offer multiple services, including q-commerce, SaaS, dark store, and dark kitchen models. This can also enable a favorable environment for super apps and super brands to co-exist.
The narrative of India's digital advertising market unfolds amid a decade of digital transformation, propelled by the surge in smart devices and widespread internet access. This era witnessed remarkable increases in user engagement across various platforms, fueling unprecedented growth in digital advertising spend. Despite the challenges posed by COVID-19, which initially drove a surge in online activity, the subsequent stabilization and muted growth in digital advertising spend during FY23-24 were influenced by consumption slowdown, regulatory changes, and a funding lag. Nevertheless, the trajectory remains striking, with digital advertising expenditure outpacing traditional media, commanding a market share of approximately 55% by FY24.
To learn more about this dynamic landscape, download the report now.
KSA’s economy has witnessed the fastest GDP growth rate during 2021-22 period, driven by pro-business reforms and rising oil prices. Continuous improvement in ease of doing business, social and economic liberalization and initiatives to attract talent and global businesses will pave the way for future growth.
KSA has a thriving tech enabler ecosystem with a home to 60+ fintech startups and over 10 Mn IoT connections, actively participating in emerging digital technologies. Within KSA, despite the rapidly evolving digital landscape, there are numerous sectors that still hold vast untapped potential and significant opportunities for growth. This underscores the necessity for robust, localized businesses to confront region-specific challenges. With its impressive spending capacity, well-established infrastructure, and unwavering government backing, the KSA offers an ideal groundwork for developing and implementing effective solutions tailored to the unique needs of the region.
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2. PREFACE
Indonesia’s eCommerce ecosystem was in a phase of
transformation during 2019 and early 2020. However, the
rate of transformation has accelerated since Mar 2020,
when the Covid-19 pandemic triggered severe restrictions
on personal mobility. Access to goods and services on
offline channels have been impacted and many of those
needs are now being fulfilled on online platforms. In
Metamorphosis in a post COVID world, we highlight how
various parts of the eCommerce ecosystem are responding
to the new realities and what this could mean for their
growth and profitability.
The report provides a fresh perspective on the consumers’
demand graph and how it ties up with multiple supply-
side initiatives. It also calls out the demand and supply
side aspects that have to be taken in consideration, as
stakeholders assess their role and relevance in a rapidly
changing ecosystem.
The content for this report was developed by conducting
several rounds of triangulation of top-down views (from
sector experts) with our proprietary primary research
findings. This has allowed us to harmonise the big-picture
views with the nuanced insights from our bottom-up
research.
The report also incorporates suitable inputs from our
content partner, East Ventures Singapore. Their inputs
have helped us to address some of the key questions on
the minds of investors. We are thankful to them for their
valuable contributions.
This report is our first step towards sharing actionable
insights on the new-age sectors in Southeast Asia. We
hope it will serve as a useful guide for the readers.
Warm Regards,
Roshan Raj.
Business Partner
RedSeer Southeast Asia
01 | Metamorphosis
4. EXECUTIVE SUMMARY
Some of the key highlights from this report are:
» Big GMV set to get bigger.
Indonesia’s $23 bn formal eCommerce GMV in 2019
is likely shrug off the challenges of Covid and grow
50+% y-o-y to reach USD 35Bn in 2020 and ride the
digital adoption wave to reach $ 101 bn in 2025, as per
our estimates. In 2019, Electronics (69% contribution),
Fashion (16% contribution), and Beauty (9%
contribution) had emerged as the top-three categories
in terms of their absolute size and share of market.
However, from a growth perspective, grocery, household
appliances, personal care (part of Beauty), are expected
to be the leading growth categories over the short to
medium term driven by the impact of Covid.
» Covid-19 to have a positive impact on sector
in longer run.
Our supply side research indicates that online FMCG/
Grocery sector is currently seeing a massive adoption
boom due to Covid-19- with many of these first time
eGrocery shoppers likely to stick around. However, post
some short-term discretionary spending uncertainties
are smoothened out, even non-grocery categories like
electronics, fashion, beauty are likely to see a catalytic
positive impact due to covid-19 and long-term growth
acceleration. As 80% of our surveyed consumers and
expecting a spending rebound in next 6 months and
prefer the comfort of their home for shopping needs
rather than going in the crowded offline outlets.
However, e-tailers still need to solve for the short term,
lockdown driven challenges of insufficient delivery and
supply chain constraints. From a readiness perspective,
the large horizontals seem better positioned to cater to
the short and long end of the demand curve. Vertical
players could be better suited to swiftly consider online
and offline partnerships and especially take advantage
of their initial lead in the ‘fresh’ subcategory within
overall eGrocery.
Indonesia’s eCommerce is likely to see some near-term pains due to the disruption
unleashed by COVID-19. However, the sector is likely to see meaningful long-term gains
as the ecosystem steps up to a newer set of demand and supply requirements. The
emerging challenges and opportunities could necessitate some players to double down
on their existing strategy, while others might have to diversify and/or pivot. We expect the
eCommerce sector to emerge as a net-beneficiary of the current crisis as it offers a strong
tailwind for buyers and sellers to go online.
03 | Metamorphosis
5. » Massive jump in online user base numbers.
The pandemic is expected to give a major fillip to the
online user base with an estimated 12+mn users (1%
higher online penetration) coming onboard during CY20.
Such an increase in user count could have taken about
1.5-2 years under ordinary circumstances. eCommerce
companies can capitalise on many of these first-time
users by meeting three key customer needs i.e. Delivery
Speed, Product Safety and Product Variety. In addition,
competitive Delivery Pricing could be an additional
factor to be mindful of when catering to ex-Java areas.
» Brands warm up to eCommerce while pause
on aggressive seller side monetization.
Prior to Covid, the growing relevance of online sales
channels along with the online platforms’ need for
monetisation was leading to higher commissions, ad-
rates, value-added services etc. from sellers, brands
and manufacturers. However, basis some of the seller
challenges that we observe from our seller surveys, this
trend is likely to hit a pause till late 2020. However, Covid
has led brands to take eCommerce more seriously than
ever before and willing to closely partner with platforms
and spend on ad dollars to drive online growth. From
a platform standpoint, B2C share is likely to expand
in 2020 and rising B2C share will enable platforms’ to
improve their customer touchpoints, generate higher
quality revenues and margins.
» Move to in-house logistics accelerated by
COVID
In-house logistics has emerged as a key differentiator
during COVID-19 for some of the large horizontal
eCommerce players. It has allowed them to cater to
the unprecedented surge in shipment volumes and
will continue to see further investments in our view. In
general, in-house logistics allows players to grow B2C
shipments, mitigate risks of fraud and enables superior
customer touchpoints. We estimate in-house logistics
to account for 35% of the ~120mn shipments in April’20,
up from 24% share of total shipments in Q4’19. Despite
in-house logistics growth, sizeable 3PLs will continue
to remain relevant although alignment with the larger
players will become progressively more critical over
time. Additionally, the ability to offer instant/express
deliveries will be a key differentiator as consumers
Metamorphosis | 04
6. 05 | Metamorphosis
exhibit higher than ever willingness to adopt and pay for
such services.
» Payments: meaningful surge in eWallets to
continue
Consumers’ preference to switch to contactless, safer,
and more convenient payment modes has triggered
a sharp increase in the share of eWallet payments,
which reached 22% of the total formal eCommerce
transactions in Apr’ 20 versus 7% in 1Q19. This shift
also led to a decline in % share for Cash on Delivery
(CoD) transactions, which was seeing rapid growth
prior to this crisis as platforms sought to onboard first
time, cash-preferring customers. From a supply-side
perspective, both large eWallet players including OVO,
GoPay, DANA and emerging ones like ShopeePay have
stepped-up to meet this surging demand via suitable
cashback schemes.
» Continued Consolidation but pockets of
opportunity for verticals.
The top-three platforms, Tokopedia, Shopee and Lazada
now account for more than three-quarters of the
sector’s GMV. We expect GMV share to consolidate even
more going forward. Players with relatively lower GMV
shares could focus on specialised / vertical categories
including eGrocery where they can differentiate on
experience v/s competing on pricing.
» Emerging path to profitability.
We expect the short-term challenges to weaken the
unit economics for the sector in 2020. However, as the
players streamline their operations to the new norms
and brand side monetization is accelerated, we expect
profitability metrics to improve from 2021 onwards.
Accordingly, we estimate sector-level contribution
margins to dilute to (6-7%) in 2020 from (3-4%) in 2019,
before staging a recovery to reach ~ 1% in 2025.
21. Metamorphosis | 20
Roshan brings 14+ years of experience in investment advisory and consulting services. Prior
to RedSeer he was Vice President at Bank of America Merrill Lynch Global Research where
he generated in-depth insights on telecom, media and ecommerce in Southeast Asia (SEA).
In his current role, he has been involved multiple Commercial Due Diligence projects in SEA,
particularly Indonesia. He is an MBA from Indian Institute of Management, Ahmedabad with a
Bachelor in Technology, Indian Institute of Technology, Madras.
He can be reached at roshanb@redseer.com
Roshan Raj Behera
Partner, SEA
Mrigank brings 5+ years of experience in advising corporates and investors in India, SEA and
MENA and Europe across deal cycle and strategic planning process. He is frequently quoted
and acknowledged by media channels as a thought leader in the internet space. He is an MBA
from Indian Institute of Management, Indore with a Bachelor in Technology, Indian Institute of
Technology, Roorkee.
He can be reached at mrigank@redseer.com
Mrigank Gutgutia
Director, SEA
Akshay has 6+ years’ experience covering Strategy Consulting, Equity Research, Business
Analytics & Technology. In his current role, he has worked across geographies (MENA, Europe,
India and SEA) on engagements covering Market Landscaping, Competitive positioning &
Opportunity identification, Commercial Due Diligence, etc. He was previously working with
Goldman Sachs as an Equity Analyst covering their EMEA Telecom sector. He’s an Alumnus of
IIM Kozhikode.
He can be reached at Akshay@redseer.com
Akshay Jayaprakasan
Engagement Manager
Divyanshu has 2 years of experience advising various corporates and investors from SEA and
India across retail, e-commerce and e-logistics space. He is an M.Sc in Economics from Indian
Institute of Technology, Kharagpur.
He can be reached at divyanshus@redseer.com
Divyanshu Shrivastava
Associate Consultant
Mohit has 3 years’ experience in the Research and Consulting industry. In his current role as a
Business Analyst, he has worked with Consumer Internet clients across geographies (MENA,
Europe, India and SEA) on engagements covering Market Landscaping, Competitive positioning
& Commercial Due Diligence. He has completed his B-Tech in mechanical engineering from the
Vellore Institute of Technology.
He can be reached at khanna.mohit@redseer.com
Mohit Khanna
Business Analyst
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