SlideShare a Scribd company logo
How Cover Genius protects the global
customers of the world’s largest digital
companies with embedded insurance
.DIGITAL INSURER.
.AWARDS.
We’re the insurtech for
embedded insurance that
protects the global customers of
the world’s largest digital
companies.
OUR GLOBAL PARTNERSHIPS
We work with some of the world’s top online companies & our panel includes A rated insurers
Insured by...
As seen on...
GLOBAL INSURANCE FRAMEWORK
Regulated insurance policies in more than 60 countries and 50 US states
INSURANCE THE NEW WAY
OLD NEW
XCOVER IS AN INSURANCE DISTRIBUTION PLATFORM
The API dynamically bundles policies for any territory, currency and language.
The XCover API generatesa
warranty or insurance
productfor any productsale
worldwide. For example:
1. A Millennial is shopping
online for bicycles. During the
transaction, XCover returns
tailored warranty/insurance
protection.
2. A Baby Boomer visits a
brick & mortar store. XCover
bundles jewelry insurance
and separate protection for
electronics from 2 different
insurers.
● We make5,000 claims paymentper month:
○ From dozens of bank accounts
○ Into 90+ currencies
● Industry benchmarks:
○ 18-22 days for traditional insurers to issue payment once a claim is
approved.
○ Claims NPS for traditional insurers: -15 to +10
● Why are payments so hard?
- Sending bank checks
- Input errors for bank details
- Accurate bank account requirements and translations for +90
currencies/countries
- Monolithic legacy software systems
- Internal bureaucratic processes
- Banks are slow to notify if payment fails
WHY WE NEEDED INSTANT PAYMENTS
THE XCLAIM EXPERIENCE
Instantpayments
in 90+ currencies.
24/7 assessment and
end-to-end translation
in 40+ languages
Integratedplatform for
quotes, bookings and claims
Platform includes FNOL
configurator for any line plus
scientific fraud detection.
REDUCING CLAIM PROCESSING TIMES FOR SHIPRUSH
Claim completion times from 20 days to 24 hours
Descartes partnered with Cover Genius to
create Total Shipping Protection: a more
customer-centric solution for their ShipRush
customers.
Our focus on building automation features
into our fully configurable XClaim platform
allowed us to quickly iterate.
Our simplified carrier-agnostic approach,
coupled with our XClaim technology and
operational in 60+ countries and 50 US
states, enables logistics partners to offera
wide range of custom coverages like porch
piracy, general average, liability and delivery
failure to suit their customer needs.
The result: a reduction in claim processing
times from 20 days to 24 hours.
PARTNERSHIP DEMOS

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Cover Genius - InsurTech Innovation Award 2022

  • 1. How Cover Genius protects the global customers of the world’s largest digital companies with embedded insurance .DIGITAL INSURER. .AWARDS.
  • 2. We’re the insurtech for embedded insurance that protects the global customers of the world’s largest digital companies.
  • 3. OUR GLOBAL PARTNERSHIPS We work with some of the world’s top online companies & our panel includes A rated insurers Insured by... As seen on...
  • 4. GLOBAL INSURANCE FRAMEWORK Regulated insurance policies in more than 60 countries and 50 US states
  • 5. INSURANCE THE NEW WAY OLD NEW
  • 6. XCOVER IS AN INSURANCE DISTRIBUTION PLATFORM The API dynamically bundles policies for any territory, currency and language. The XCover API generatesa warranty or insurance productfor any productsale worldwide. For example: 1. A Millennial is shopping online for bicycles. During the transaction, XCover returns tailored warranty/insurance protection. 2. A Baby Boomer visits a brick & mortar store. XCover bundles jewelry insurance and separate protection for electronics from 2 different insurers.
  • 7. ● We make5,000 claims paymentper month: ○ From dozens of bank accounts ○ Into 90+ currencies ● Industry benchmarks: ○ 18-22 days for traditional insurers to issue payment once a claim is approved. ○ Claims NPS for traditional insurers: -15 to +10 ● Why are payments so hard? - Sending bank checks - Input errors for bank details - Accurate bank account requirements and translations for +90 currencies/countries - Monolithic legacy software systems - Internal bureaucratic processes - Banks are slow to notify if payment fails WHY WE NEEDED INSTANT PAYMENTS
  • 8. THE XCLAIM EXPERIENCE Instantpayments in 90+ currencies. 24/7 assessment and end-to-end translation in 40+ languages Integratedplatform for quotes, bookings and claims Platform includes FNOL configurator for any line plus scientific fraud detection.
  • 9. REDUCING CLAIM PROCESSING TIMES FOR SHIPRUSH Claim completion times from 20 days to 24 hours Descartes partnered with Cover Genius to create Total Shipping Protection: a more customer-centric solution for their ShipRush customers. Our focus on building automation features into our fully configurable XClaim platform allowed us to quickly iterate. Our simplified carrier-agnostic approach, coupled with our XClaim technology and operational in 60+ countries and 50 US states, enables logistics partners to offera wide range of custom coverages like porch piracy, general average, liability and delivery failure to suit their customer needs. The result: a reduction in claim processing times from 20 days to 24 hours.

Editor's Notes

  1. More is better Update for other verticals
  2. Animate
  3. Claim demo experience incl payment
  4. Animate