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International CorporateInternational Corporate
CultureCulture
Presented By: Jim LynnPresented By: Jim Lynn
Does anyone here believe in Ghosts?
Does anyone here believe in Ghosts?
I do!I do!
The Ghosts ofThe Ghosts of
Corporate CultureCorporate Culture
• Text Book Definitions of Corporate Culture
• Stories, An American View: Working Abroad
• Benefits of a Strong Corporate Culture
• Assessing Corporate Culture
• How you can use Corporate Culture to your
Advantage
Corporate Culture DefinitionsCorporate Culture Definitions
• Organizational culture is generally understood
as the social glue that holds organizational
members together and expresses the values,
social ideals, and beliefs that members share. A
firm's culture therefore, through its values and
operating beliefs, is known to exert commanding
influences on how its employee perceive events
(Denison and Mishra, 1995; Lau and Woodman,
1995) and how they behave (Martin, 1992).
Corporate Culture DefinitionCorporate Culture Definition
• Your organization's culture is not the espoused
list of values developed at an offsite by the
executive team and framed on the wall in your
lobby. These are ideals. What you strive to be as
an organization and what values you hope to
endorse, may be different from the values,
beliefs, and norms expressed in your actual
practices and behavior. Don't fool yourself. It is
critical that you find out who you really are as
well as striving for who you want to be.
(Hagberg, Heifetz, 2003)
An American View: WorkingAn American View: Working
AbroadAbroad
• The key in any culture is adaptability
• America has multiple cultures
• So does China
• Adaptability = Turtle Soup
• Huludao, Cultures are accepted or
rejected immediately
• Boutou, What really held us together to
complete this job.
Boutou ( Inner Mongolia )Boutou ( Inner Mongolia )
In the beginningIn the beginning
No hot water and no drivewayNo hot water and no driveway
Boutou ( Inner Mongolia )Boutou ( Inner Mongolia )
In the endIn the end
Friends, ( What really held us together?)Friends, ( What really held us together?)
Benefits of Corporate CultureBenefits of Corporate Culture
• Leaders can Manipulate Corporate
Culture
• To form a culture that is safety conscious
• To form a culture that increases
competitive advantages
• or To form a learning culture
• Can be used to hire/fire the right people
Assessing Corporate CultureAssessing Corporate Culture
• What 10 words would you use to describe your
company?
• Around here what's is really important?
• Around here who gets promoted?
• Around here what behaviors get rewarded?
• Around here who fits in and who doesn't?
Imagine you were asked to describe yourImagine you were asked to describe your
organization to an outsider. How would youorganization to an outsider. How would you
answer the following questions?answer the following questions? (Hagberg, Heifetz 2003)(Hagberg, Heifetz 2003)
Assessing Corporate CultureAssessing Corporate Culture
• In reality, what management pays attention to and
rewards is often the strongest indicator of the
organization's culture. This is often quite different than
the values it verbalizes or the ideals it strives for. Think
for a minute about the organization in which you work.
Does your management encourage or discourage
innovation and risk taking? Does it reward employees for
coming up with new ideas and challenging old ways of
doing things or punish those who challenge established
norms and practices? Do mavericks fit in or do they get
pushed out? (Hagberg, Heifetz, 2003)
A Global CultureA Global Culture
Which IsWhich Is
The Ultimate InternationalThe Ultimate International
Corporate CultureCorporate Culture
This is about people not boardersThis is about people not boarders
Everything else is just a SubcultureEverything else is just a Subculture
Globalization is CreatingGlobalization is Creating

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Corporate Culture v1

  • 1. International CorporateInternational Corporate CultureCulture Presented By: Jim LynnPresented By: Jim Lynn Does anyone here believe in Ghosts? Does anyone here believe in Ghosts? I do!I do! The Ghosts ofThe Ghosts of
  • 2. Corporate CultureCorporate Culture • Text Book Definitions of Corporate Culture • Stories, An American View: Working Abroad • Benefits of a Strong Corporate Culture • Assessing Corporate Culture • How you can use Corporate Culture to your Advantage
  • 3. Corporate Culture DefinitionsCorporate Culture Definitions • Organizational culture is generally understood as the social glue that holds organizational members together and expresses the values, social ideals, and beliefs that members share. A firm's culture therefore, through its values and operating beliefs, is known to exert commanding influences on how its employee perceive events (Denison and Mishra, 1995; Lau and Woodman, 1995) and how they behave (Martin, 1992).
  • 4. Corporate Culture DefinitionCorporate Culture Definition • Your organization's culture is not the espoused list of values developed at an offsite by the executive team and framed on the wall in your lobby. These are ideals. What you strive to be as an organization and what values you hope to endorse, may be different from the values, beliefs, and norms expressed in your actual practices and behavior. Don't fool yourself. It is critical that you find out who you really are as well as striving for who you want to be. (Hagberg, Heifetz, 2003)
  • 5. An American View: WorkingAn American View: Working AbroadAbroad • The key in any culture is adaptability • America has multiple cultures • So does China • Adaptability = Turtle Soup • Huludao, Cultures are accepted or rejected immediately • Boutou, What really held us together to complete this job.
  • 6. Boutou ( Inner Mongolia )Boutou ( Inner Mongolia ) In the beginningIn the beginning
  • 7. No hot water and no drivewayNo hot water and no driveway
  • 8. Boutou ( Inner Mongolia )Boutou ( Inner Mongolia ) In the endIn the end
  • 9. Friends, ( What really held us together?)Friends, ( What really held us together?)
  • 10. Benefits of Corporate CultureBenefits of Corporate Culture • Leaders can Manipulate Corporate Culture • To form a culture that is safety conscious • To form a culture that increases competitive advantages • or To form a learning culture • Can be used to hire/fire the right people
  • 11. Assessing Corporate CultureAssessing Corporate Culture • What 10 words would you use to describe your company? • Around here what's is really important? • Around here who gets promoted? • Around here what behaviors get rewarded? • Around here who fits in and who doesn't? Imagine you were asked to describe yourImagine you were asked to describe your organization to an outsider. How would youorganization to an outsider. How would you answer the following questions?answer the following questions? (Hagberg, Heifetz 2003)(Hagberg, Heifetz 2003)
  • 12. Assessing Corporate CultureAssessing Corporate Culture • In reality, what management pays attention to and rewards is often the strongest indicator of the organization's culture. This is often quite different than the values it verbalizes or the ideals it strives for. Think for a minute about the organization in which you work. Does your management encourage or discourage innovation and risk taking? Does it reward employees for coming up with new ideas and challenging old ways of doing things or punish those who challenge established norms and practices? Do mavericks fit in or do they get pushed out? (Hagberg, Heifetz, 2003)
  • 13. A Global CultureA Global Culture Which IsWhich Is The Ultimate InternationalThe Ultimate International Corporate CultureCorporate Culture This is about people not boardersThis is about people not boarders Everything else is just a SubcultureEverything else is just a Subculture Globalization is CreatingGlobalization is Creating