The Copilot Suite provides several benefits: - It monitors user behavior, reports metrics, builds a knowledge base, and guides users through workflows to reduce training time. - The suite incorporates several programs including StopWatch II to track user times, badges for gamification, and an implicit knowledge base (iKB) to collect questions and answers. - It installs easily, has no dependencies, and allows multi-user access through a shared drive installation. Reporting modules then analyze the collected data.