Control management involves setting standards, measuring actual performance against those standards, and taking corrective action when needed. It is an important function that helps check for errors and minimize deviations from goals. The key purposes of control management are to maximize resource use, ensure purposeful organizational behavior, and improve efficiency and effectiveness. Control aids decision-making and makes plans more effective by allowing organizations to measure performance and take steps to stay on track.

1. •Controlin management means setting
standards measuring actual performance
and taking corrective action
•Itis important function because it help to
check to check errors and to take the
corrective action so that deviation from
standard are minimized and stated goals
of the organization are achieved in
desired manner

2. •To maximize the use of scarce
resources
•To achieve purposeful behavior of
organization members
•Improves efficiency and effectiveness
•Make plan effective
•Control aid in decision making

3.  TRADITIONAL  MODERN
 Personal observation  Management audit
 Break even analysis  Return on investment
 Statistical report  PERT&CPM
 Budgetary control  Management
information

4. •izes
wastage
•IIt ensures optimum utilization of
resources
•t helps to fix responsibility
•It motivates employees
•It minimizes deviation
•It facilitates delegation

5. •Controllingmay lower the morale of the staff through
bad supervision in the way of duties are delegated
•Internal
check system of instituted will frustrate
employees
•It is usually an expensive system to install and maintain
•Itmay be rigidly designed and not suitable for the type
of business and thus be difficult to sustain

6. Setting
performance
standards
Measurement
Correcting
of actual
deviation
performance
Comparing
actual
Analysing
performance
deviation
with
standard

7. •Physical standards
•Cost standards
•Capital standards
•Revenue standards
•Program standards
•Intangible standards
•Goals as standards
•Strategic plans as control points for
strategic control

8. Standards should be as precise as possible and
communicated to all persons concerned. Moreover,
communication alone is not sufficient; understanding
is necessary. In human systems, standards tend to be
poorly defined and the allowable range of deviation
from standard also indefinite. For example, how many
hours each day should a professor be expected to be
available for student consultation? Or, what kind of
behavior should be expected by students in the
classroom?

9. TYPES OF CONTROL MECHANISM OF CONTROL
Output control Financial measure of performance
Organizational goal
Operating budgets
Behavior control Direct supervision
Management by objective
Rules and standard
Operating procedures
Organization culture control Values
Norms
Socialisation

10. Brig. (Dr.) R.S. Grewal
Vice Chancellor, Chitkara
University
VIDEO1