SlideShare a Scribd company logo
Alastair Campbell
    Will Whitehorn




event summAry
no AgendA
 Control               ImmedIACy                       dIAlogue




                          h
                t now bot
     “You mus cate and                                    narchy but th
                                                                        ere
     communi You’re painting
                                                       ea
                                         “It’s not quit                that
                                                           son or body
      connect . over time, even
                                                        er
                                         is no single p                re”
                                                          enda any mo
      a picture arack Obama”             decides the a
                                                        g
       if you’re B
                  “The internet has taken discussion
                  back to how it used to be – people who
                  knew each other sharing their views.”




the fundAmentAl ChAnge
more,                      CrItICs/edItors                      We’re All
 fAster medIA               everyWhere                           spokespeople




                          t the
               es you star mes
    “Sometim n. Someti                                                          re
                                              “One of  the reasons our papers a
    conversatio lved in the                   less
                                                                           now
                                                   popular is the public is tes”
                o
     you are inv n. Sometimes                       e of how the media ope
                                                                           ra
     conversatio”
                                              awar
      you shut up
                           “The corporate worl
                                              d ha
                           communication since s always had instant
                                               the telegraph. Certa
                            events in the past                     in
                                               have been seminal”




the rIsks
stronger
                               demoCrAtIC                     more meAsurAble
 reputAtIon fAster




                                         o re
     “I n m a n y w a ys it ’s m u c h m                              what agenda
                                        lobal                    now
     old-fashioned now, like a g                 “Y ou have to k or yourself
                                         uare”
     electronic virtual village sq                      ant to set f
                                                 you w            ve to stick to
                                                                                 it”
                                                                ha
                                                  and then you
                           “YOu can creat
                                          e YOur Own
                          medIa landSca
                                          pe tOdaY, aS
                          the puBlIc are
                                         creatIng
                          theIr Own med
                                         Ia netwOrkS”




the opportunItIes
Comms strAtegy,                 ConneCt to                leArn from
 Content plAn                    pArtICIpAte               AudIenCe




                               YOu can
   “FOc uS On the pOIntS where       .       “You’ r e painting a
   reallY cOn nect wIth YOur puBlIcS       picture over time, even
                                    the
    nOw Str ategIc cOmmunIcatIOn IS       if you’ re Barack Obama”
                                untS”
    OnlY cOmmunIcatIOn that cO
                                                                    e truth ande
                                                         “tellIng th Sparent ar
                                                         BeIng tran crucIal”
         “DO ThaT righT anD The impa
                                     cT
                                                          aBSOlutelY
         will DepenD much mOre On
         whaT yOu DO anD whaT yOu sa
                                      y”




buIldIng your story
Thank you.
                                         These issues, and how
                                         corporate communications
                                         teams are responding, will
                                         be explored further in our
                                         Reputation 20/20 project
                                         this year.
                                          Let the story step forward.




speed Communications
6th floor, the Communications building
48 leicester square, london WC2h 7lt

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Control in the Age of Anarchy event summary

  • 1. Alastair Campbell Will Whitehorn event summAry
  • 2. no AgendA Control ImmedIACy dIAlogue h t now bot “You mus cate and narchy but th ere communi You’re painting ea “It’s not quit that son or body connect . over time, even er is no single p re” enda any mo a picture arack Obama” decides the a g if you’re B “The internet has taken discussion back to how it used to be – people who knew each other sharing their views.” the fundAmentAl ChAnge
  • 3. more, CrItICs/edItors We’re All fAster medIA everyWhere spokespeople t the es you star mes “Sometim n. Someti re “One of the reasons our papers a conversatio lved in the less now popular is the public is tes” o you are inv n. Sometimes e of how the media ope ra conversatio” awar you shut up “The corporate worl d ha communication since s always had instant the telegraph. Certa events in the past in have been seminal” the rIsks
  • 4. stronger demoCrAtIC more meAsurAble reputAtIon fAster o re “I n m a n y w a ys it ’s m u c h m what agenda lobal now old-fashioned now, like a g “Y ou have to k or yourself uare” electronic virtual village sq ant to set f you w ve to stick to it” ha and then you “YOu can creat e YOur Own medIa landSca pe tOdaY, aS the puBlIc are creatIng theIr Own med Ia netwOrkS” the opportunItIes
  • 5. Comms strAtegy, ConneCt to leArn from Content plAn pArtICIpAte AudIenCe YOu can “FOc uS On the pOIntS where . “You’ r e painting a reallY cOn nect wIth YOur puBlIcS picture over time, even the nOw Str ategIc cOmmunIcatIOn IS if you’ re Barack Obama” untS” OnlY cOmmunIcatIOn that cO e truth ande “tellIng th Sparent ar BeIng tran crucIal” “DO ThaT righT anD The impa cT aBSOlutelY will DepenD much mOre On whaT yOu DO anD whaT yOu sa y” buIldIng your story
  • 6. Thank you. These issues, and how corporate communications teams are responding, will be explored further in our Reputation 20/20 project this year. Let the story step forward. speed Communications 6th floor, the Communications building 48 leicester square, london WC2h 7lt