Grew Continuous Innovation Community membership by 300%, eliciting 50+ colleague contributions to the Continuous Innovation intranet with over 15K visitors.

1. CONTINUOUS
INNOVATION

2. CONTINUOUS INNOVATION
Grew Continuous Innovation community
membership by 300% in one year, eliciting 50+
colleague contributions to the Continuous
Innovation intranet, 30+ events, with over 15
thousand site visits.

3. CONTINUOUS INNOVATION
SUPPORTING SAGE STRATEGY
Continuous Innovation supports Sage strategy by
helping to bring about a well-connected, open
collaboration culture, one where risk-taking is
recognized and solutions that solve real customer
problems by doing things differently are celebrated.
Supported by a global network of Continuous
Innovation Champions, the community energises
colleagues to experiment, innovate, collaborate and
highlight their great work.
Community members contribute to Continuous
Innovation in a series of insights for Your Sage, the
company intranet, virtual community events, and
company-wide innovation jams and competitions.

4. CONTINUOUS INNOVATION
Customer love for Sage Q&A Live
With NPS currently tracking at +85, a
shortlisting at the UK Customer
Satisfaction Awards 2020, and more
users every month, Sage Q&A Live is
proving a big hit with customers.
Sage ID machine learning
invention wins patent
Sage Marketplace:
Amazon for finance apps
Inventor of Intelligent CAPTCHA
speaks to Your Sage about our
enhanced customer ID management
experience, taking the sweat out of
proving you are human.
The cloud is about openness and
federation; connecting complimentary
services. Having a rich ecosystem of
app partners plugging into Sage
Business Cloud is essential for success.
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5. CONTINUOUS INNOVATION

6. CONTINUOUS INNOVATION
IDEA CHALLENGE
The Idea Challenge attracted 60 detailed
submissions from colleagues from eight
major markets and all corners of the
business. In the poll to pick the winners,
1,478 colleagues cast over 3,000 votes,
taking an average of 16 minutes to select the
most innovative Sage customer solutions
and creative use of emerging technologies.
It's been great to see that enthusiasm
and creativity on display in the way we
have embraced our Idea Challenge.
Aaron Harris, Chief Technology Officer