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By Mark Graban
Co-Author of:
It’s easy, if not incredibly trendy,
for healthcare organizations to
say they have or aspire to a
culture of continuous
In 1989, Dr. Don Berwick, a
leading voice in healthcare
quality called for “kaizen” and
continuous improvement in
New England Journal of Medicine, 1989
In 2013,
Are we walking
the walk?
See these statements
from 25 hospital
They need to improve their use of
commas!
Are we walking
the walk?
These books will
show you how…
Learn more at
www.Hckaizen.co

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